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Pulsz Casino - Verification issues false accusation of duplicate account

UNRESOLVED

Complaint Info

Disputed casino

Pulsz Casino

Amount

$ 2400

1 year ago

I attempted to verify my account last night to withdraw from my winnings. However, pulsz states I have multiple accounts and referred to an account listed under my husbands email address and Facebook, they even emailed me his email address and referred to it as my account, I’ve attempted to reach out numerous times to sort that his account is his, and my account is under my own Facebook login. However, they are not responding or working with me to resolve this issue. I had $2,400 on my account which is not accessible at this time.

AskGamblers
1 year ago

Dear Pulsz Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.