Resolved
Resolved
JungliWIN Casino - Account suspended during kyc
I created an account on 11th March and deposited ₹800 on 11th March and then deposited ₹600 on 16th March. I won some money and then withdrew Rs ...
Resolved
€900
Resolved
22bet Casino - Refused to close the account, shady terms
The casino refused to close or block my account. See Appendix. This is how I kept losing money at the casino. 22bet has to specify exactly how much it ...
Resolved
€90
Resolved
Boomerang Casino - Payment not received after 5 weeks
My name is Moldovan Marius, and I have an account on Boomerang-Casino, I tried to receive a payment 5 week's now, I tried 5 times to make it and every ...
Resolved
Resolved
BC.Game Casino - I watched the money fly away
I have been playing BC for 4 years. A few months ago, I was playing the game and I saw my money disappear instantly. I found the customer service and ...
Resolved
$2,500
Resolved
Club Player Casino - Winnings still pending since Febryary 27th
I made sure all my documents were approved. Then I made a Bitcoin deposit which led me to winning about 7000. So I decided to cash out. They gave me ...
Resolved
$400
Resolved
Royal Ace Casino - They said them paid me but got nothing
So my withdrawal was delayed and I asked support if they knew anything about my withdrawal and they said they would speed things up a little. So I ...
Resolved
$2,500
Resolved
Slots of Vegas Casino - Delayed approval and payout 2500
My withdrawal was made on 3/17/2024 for $2500. After checking several times, I had to send in a chat on 3/30 to get the approval escalated. I was told ...
Resolved
₹6,500
Resolved
BC.Game Casino India - Withdrawal is pending from last 22 days
I made withdrawal request on 22 march 2024 Rs 6500. But to date I have not received any money from BC games. Still showing withdrawal is pending after ...
Resolved
Resolved
WinSpirit Casino - VIP status taken away
Hi, I had a Gold VIP status with WS and under the terms and conditions of their new VIP program set up last fall, now you have to spend X number of ...
Unresolved
€14,250
Unresolved
1Bet Casino - Responsible gaming and self exclusion
Hi I requested self-exclusion from the casino on 20/3/24 boy live on what’s app with the host and by email. The request was ignored and now the ...
Unresolved
€339
Unresolved
Citobet Casino - My account was closed and my money was stolen
Today, when I tried to withdraw, my account was closed and my money was stolen. Winnings and deposit. The account was used normally. Pre and live bets ...
Unresolved
$11,800
Unresolved
Grand Fortune Casino - I also cannot access Grand Fortune
I have also been unable to log in to the Grand Fortune casino site for quite a while. I do notice there is a current similar complaint going on this ...
Unresolved
$12,000
Unresolved
Pulsz Casino - No response on delayed redemption
On Monday 04/08 I hit big and won $12,000. I have always been verified with pulsz and redeemed several smaller amounts for hundreds of dollars in the ...
Resolved
₹40,000
Resolved
Parimatch Casino - Deposited 40000 but not credited in my account
I deposited 40k on 2nd April 2024 but it has not been credited to my account nor refunded. I asked several times with customer care but they have not ...
Resolved
€2,500
Resolved
Tournaverse Casino - 2 weeks of waiting for payment
I got mail on 18th of September that my total winnings of 2500€ will pe paid in installments and that first 1000€ is paid. Second installment also ...
Resolved
₹10,000
Resolved
1xBet Casino - Withdrawal not credited to my Bank account
My ID is 273345569. I made withdrawal of 10000 rupees 3 days ago still I didn't got my withdrawal. Whenever I call costumer support they say wait for ...
Resolved
$11,400
Resolved
Gangsta casino - They don't respect their terms and condition
They dont respect their terms and conditions and always delaying my withdraw. since the 22 mars they only withdraw me 600$ from 12000$Worst casino ...
Resolved
€33
Resolved
Simsino Casino - Delayed withdrawal for 2 weeks
29.3.2024 I made my withdrawal for 33€.In my account history, it looks like it is still in progress. However, I have not got my money after 2 weeks ...
Resolved
Resolved
Neon54 Casino - MAX bet on bonus browser frozen & casino refuses to pay
I placed a maximum bet on the game "Adventured Beyond Wonderland Live" from "Live Playtech" in the "Magic Dice" bonus won and the browser froze. It ...
Resolved
€1,098
Resolved
iWild Casino - iWild Casino not paying after 9 days
I made KYC 10 days ago. Got my first win of 1200 eur on 31st of March. I made withdraw of 3x 400 eur. After now 9 days only 2 withdrawals were ...
Resolved
kr8,000
Resolved
Verde Casino - Delaying withdrawal of 8000 NOK
Hello. I made one withdrawal on March 25 of 8,000 NOK. I completed the verification. They do not approve the withdrawal, and now a long time has ...
Resolved
€1,500
Resolved
Casinia Casino - Again delayed withdrawals
Dear all,I am sorry, but I have to write a claim again. Last time my withdrawls were delayed for 2 weeks, now this finance department play the same ...
Rejected
$900
Rejected
1xBet Casino - Declined payment of 900 USD and does not reply to email
My account no: 796180057I have a balance of close to 900 USD. I tried to withdraw and it shows withdraw declined, mail security team. Then I mailed ...
Resolved
$1,000
Resolved
Bovada Casino - Account Disabled for Phone number verification
Bovada account asked for telephone verification/confirmation via text. Bovada did not prevent me from making deposits without the verification, nor ...
Rejected
$600
Rejected
Raging Bull Casino - Withdrawal no contact
Been 10 days haven’t heard or received anything from them. I’ve contacted support numerous times and nothing is even remotely done. No ...
Unresolved
£13,500
Unresolved
Kwiff Casino - Delaying withdrawal for nearly 2 weeks
I made withdrawals totalling around £13,500 on the 27th March my account was fully verified and all my documents were accepted months ago, so there ...
Resolved
$1,070
Resolved
Joya Casino - The casino keep stalling the payout
I made a withdrawal of 0.016btc on Friday which I received. Later that day I made another withdrawal of 0.0155btc and received a notification saying ...
Unresolved
Unresolved
Dafabet Casino - They keep sending the same automated reply
I’ve been trying to verify my account for almost 4 months. They ask for photo of Aadhaar, pan card selfie with Aadhaar and pan card, address proof ...