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1xBet Casino - Deposit delayed

RESOLVED

Complaint Info

Disputed casino

1xBet Casino

Amount

₹ 7000

Posted on December 25, 2024

Hi this is < first name removed >, on 12 December I deposited money in 1xBet through upi fast payment method. Today date is 25th December still waiting for my money to be credited to my wallet. I contacted multiple times with 1xbet casino support, all the customer support said same thing "wait until payment reflect in to your account, thank you for the patience". And some other guys say to wait for 24 hours or until evening or next 2 hours amount will be credited.

My ticket number is 763212.

AskGamblers
Posted on December 28, 2024

Dear 1xBet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Posted on December 28, 2024

**Dear <Player>,**

Thank you for reaching out regarding your deposit issue.

We understand your concern, and we apologize for the delay. Please note that sometimes deposits may take up to 14 days to reflect due to processing times with the payment system. Your ticket number (763212) indicates that the issue is still being addressed.

We recommend continuing to monitor your account balance during this time. If the deposit is not reflected after the specified period, please contact us again for further assistance.

Thank you for your patience and understanding.

**Best regards,
The 1xBet Team**

AskGamblers
Posted on January 3, 2025

Dear @Pavanpradeep,

Please let us know if there are any updates regarding your ongoing complaint. In case you fail to respond within the given timeframe, please be notified that we will consider your case resolved and it will be closed accordingly.

Kindly note that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

1xBet Casino Complaints

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