1xBet Casino - Refused my withdrawal and my verification

Dear @Oussama49,

The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

This is the total amount

**Dear Player,**

Thank you for providing the information.

We will escalate your case to the relevant department for further review. As soon as we receive an update, we will inform you promptly.

We appreciate your patience and understanding.

**Best regards,
The 1xBet Team**

Thank you for the response, you may need to speed things up. and I will provide updates if there are any.

Dear all :

Thank you for your message.

At the moment, we are still awaiting a response from the relevant department regarding your case. Please wait patiently, and we will inform you as soon as we receive an update.

Thank you for your understanding.

Best regards,
1xBet Team

Thank you for the response, you may need to speed things im waiting for a very long time

Dear Player,

Thank you for your message.

We are awaiting a selfie in high quality (more than 1MB) where all the text on the screen and documents is clearly visible and legible.

Best regards,
1xBet Team

Dear @Oussama49,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if the required verification paperwork has already been sent to the 1xBet Casino team accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process. Should you refuse sending the required verification paperwork or fail to update your complaint in a timely manner, we will have no other choice but to reject the case and recommend you to forward it to the relevant regulatory body.

Thanks for your cooperation.