Unresolved
$2,119
Unresolved
Mermaid's Palace - My withdrawal has been ridiculous delayed
I submitted my withdrawal on 12/4/2015 for $2119. Received an email from David steel account verification and security person having me send my card ...
Resolved
Resolved
PlayHippo Casino - Missing 400 free spins they promised from December
- I deposit £300 on the 18th of December in order to receive 500 free spins on the Sparks game, after receiving a personal email offer. - Only 100 ...
Resolved
Resolved
Casino Floor confiscated my winnings
Hi. I won £20000 and now casino floor are refusing to allow me to withdraw it. They have close the account as I apparently have a self excluded ...
Resolved
Resolved
Vera John Casino - Having serious verification troubles
I have explained to them several times by email to VeraandJohn that I did not have a driving license or passport I then told them I had my card and ...
Resolved
$38
Resolved
Bovada Casino - Charging "Additional Fees"
I was quoted a deposit amount of $530.00 plus 4.9% = $25.97 = $555.97. i did this over the phone and there was no mention of possible additional fees ...
Resolved
Resolved
Rockbet Casino - Refusing to pay out winnings and completely unresponsive
I deposited to Rockbet and as I was aware I was banned from bonuses. I contacted live chat to check if I played at the site and was lucky enough to ...
Resolved
£4,400
Resolved
Casino Cruise - Delayed withdrawals
Good evening. Firstly to be fair to the casino I have received 4 withdrawals since I registered mid-December. I've also been in contact with their ...
Resolved
£350
Resolved
Casino Cruise - Pending withdrawal for 5 days
withdrawals pending now for 5 days, account has been verified with ID documents etc, emailed them on the 15th asking them to action my withdrawal and ...
Resolved
Resolved
Gorilla Casino - Unable to request a cahsout, no support
Hello, yestarady registered from ask gamblers and got exclusive 10 free bonus. Have meet playthrue and now have 200 EUR in my account. Whant to know ...
Resolved
Resolved
Planet 7 Casino - Refused payment, closed account as punishment
It has been over two months since I requested a withdrawal, and finally today I was told that my account was closed.Two weeks ago however, I was told ...
Unresolved
Unresolved
Casino Atlanta - Problems with verification
In general, I played a no deposit bonus, decided to withdraw the money, sent all the necessary documents, and they still have not checked them have ...
Resolved
Resolved
Sugar Casino - Blocked account with no reason stated, casino refused deposit refund
Casino refused to pay the deposit without explanation of reasons and to block the account at the casino. First I asked for the payment of 250 euros, ...
Resolved
Resolved
Casino Heroes - Unable to withdraw funds to Canadian Bank account
I won over $4000 and was unable to withdraw the money because their system doesn't support any withdrawal methods for Canadians unless they deposit ...
Unresolved
Unresolved
Yet Another Delayed Payment From Pamper Casino
Tue, Oct 7, 2014 at 10:12 PM Reply-To: [email protected] To: brad*****@gmail.com Brad *****, Thank you for contacting us. This is an ...
Resolved
$1,912
Resolved
Club Player Casino - 3 withdrawls still sitting in pending status
I was called by a promotional person to play at this casino.I had stoped gambling online till now. I was assured there payout process is much faster ...
Resolved
Resolved
Springbok Casino - Delayed payment for weeks
I requested withdrawal on 26 December 2015 which has up to today not been paid out. I sent various emails with no reply from anyone and had frequent ...
Unresolved
£100
Unresolved
Boyle Casino - Christmas giveaway Offer Not paying £100 Cash
Hi Ask gamblers, This email i sent to boyles explains it all. Thanks Good Morning, This email, whilst no doubt being an issue that is ...
Resolved
Resolved
Ladbrokes Casino - Nightmare verification process
basically I signed up to Ladbrokes a few weeks ago, made a deposit and as soon as I tried spending my money, it wasn't allowing me to place any bets. ...
Resolved
Resolved
Casino Midas - Verification problem
I joined the casino about 2 weeks ago and now I want to cash out after winning and they requested me to verify myself. I then suited all the documents ...
Resolved
€9,500
Resolved
888 Casino - Account blocked and withdrawal declined
Hey i've won 9500 euros i windrawed 2 days ago.. then yesterday 888games asked about my id picture.. that was no problem for me i've sent the picture ...
Resolved
€610
Resolved
VideoSlots Casino - Impossible to request a withdrawal
my login in videoslots.com macur666/January 9, I made a deposit with Mastercard in the amount of 270 euros.but I can not withdraw my winning(620 euro ...
Unresolved
£100
Unresolved
Boyle Casino - Refuse to honour their terms and conditions for Christmas Giveaway
On Saturday 26th December 2015 at 10:37 I opted into a promotion at Boylecasino.com. I know exactly what time it was that I opted in because I ...
Resolved
Resolved
Cool Cat Casino - Getting the run around with verification and payment
Well over a Month I've waited to be paid. I jumped all of their hoops and now when I call they say I have to reverify with a woman and call them back ...
Unresolved
£100
Unresolved
Boyle Casino - Changing terms AFTER completed wagering to avoid paying bonus as advertised
This is my complaint regarding the recent "Christmas Giveaway" casino promotion run by Boyle Sports Casino. The offer was to receive £100 cash for ...
Resolved
$746
Resolved
Silver Oak Casino - Not Receiving my Withdrawal Funds
I requested a withdrawal of $1,000.00 out of an in excess of a $2,000.00 winnings on 11/27/15. I left the other $1,000.00 in my casino account and ...
Resolved
Resolved
Captain Jack Casino - Withdrawal runaround
On 12/10 a $2500 dollar deposit was approved by the withdrawal department. I was told the money (less the bonus) would be returned to a debit card I ...
Unresolved
£100
Unresolved
Boyle Casino - Changing Christmas Promotion terms retrospectively
on the 26th dec i saw an offer on boylesports casino which read stake £1000 on any slot or combination of slots and receive £100 back i decided that ...
Unresolved
£100
Unresolved
Boyle Casino - Refusing to honour their bonus
Boylesports casino offered a promo over Christmas which was clearly stated as "Stake £1000 on the casino, get a £100 cash bonus". This is well ...