Complaint #51 Raging Bull Casino

Delaying payment of winnings

By mysamsx

9 years ago

I signed up for this casino in last few weeks and deposited without taking any bonus as I prefer to play without restriction. I won and requested a withdrawal of €700 on the 13th January 2017. I submitted verification documents the next day and received no email back so contact chat support and was told they weren't received do I emailed them and they were received. There I a pending period, according to T&Cs , of 47-72 hours. I was hearing nothing back and my withdrawal, even now, remains pending. I have contracted chat on several occasions and yesterday I was informed that my withdrawal was authorised and processed. Today my withdrawal is pending do I contacted chat again and was told it wasn't authorised it pending, he didn't know why I was told that and it should be paid next week, no date given and then the chat was terminated. It is a no bonus attached draught win so there should be no issue. I'm being told lies by support staff and now I fear that my winnings are not going to be paid. My emails are also being ignored and not responded to from their banking section and 'system errors' are being cited on occasion.

Disputed Casino Raging Bull Casino

Reason Delayed payment

Amount €700

Discussion

AskGamblers

• Support Team

1 year ago

AskGamblers Complaints Team has been informed by the player via email, that disputed withdrawal amount has been reversed by the player. In such situation, AskGamblers Complaints Team have no other option, but to reject the case as the main complaints subject is no longer valid.

AskGamblers

• Support Team

9 years ago

Inactive user

9 years ago

Complaint no longer valid, please remove.

Raging Bull Casino Complaint Stats

Resolved 586 / 638

Avg. Amount $2,586

Avg. Complaint Duration 14 days

Avg. Response Time 3 days

Raging Bull Casino Complaints

See all complaints for this casino

23 days and still no payout

I requested a withdrawal of 2294.00 on 5/30/26.

It was finally approved on 6/09/26, and per their timeframe for withdrawals, today is the 10th business day, and I still haven't received it.

Customer service can't get it together with the first one telling me I would get it on the 12th, the next two said today, and the one today says, " Well, today is still the 10th day, so come back and ask tomorrow.

I was denied a supervisor when I asked for one because, according to her, they can't do any more than she can, so it wasn't necessary.

I just need my money!!

87h left

$2,294

Raging Bull casino redundancydelay tactics

I have one and been paid by this Casino in the past and also been denied. I stopped playing there because the runaround they gave you but they kept messaging me and claiming that they’ve changed their policies and they’re fast now blah blah blah anyhow so I’ve deposited a few times and I won going on. I think 67 days now and I’ve heard nothing from them and I know that first thing they’re gonna say is all we need to verify well they already have my information. Nothing has changed my address. My drivers license is all the same as it was six months ago when they paid me for a winning and also I’m not sure why, but my account was under my first and last name but now it’s and letters, which seems odd. I deposited it with liitecoin cryptocurrency through my Coinbase wallet. When making the deposit it told me to choose light coin because it would make withdrawing fast easy and seamless, but when I went to withdraw, the light coin option was not available so I had to choose bitcoin which since suspect they’re always trying to pull something at this Casino tactics redundancy and frates annoying especially because I stopped playing there and they pulled me back in and then I won and now they’re doing the same thing I attached my withdraw request and the only correspondence regarding my withdrawal which sent automatically and instantly once you request a cash out. I’ve messaged live chat and they say it’s been received but can’t tell me anything more.

84h left

$1,999

Have not been able to withdraw funds since February

Hello. I initially signed up for this casino using a bonus they were using to match my deposit of $50. Using this deposit, I hit a significant bonus and after reading the withdrawal requirements, I played through the bonus as required. This was back in February, and after several attempts to withdraw the money they have all been unsuccessful citing that my bank account cannot be used for this. I tried another bank account and that was also denied. I have submitted the requested paperwork several times such as statements, proof of address etc. On the last withdrawal attempt, they made me wait over a month just to end up saying I would be unable to withdraw the funds. Please assist and thank you in advance.