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Spin Palace Casino - Withdrawal issues

UNRESOLVED
Complaint Info
Disputed casino Spin Palace Casino
Reason Delayed payment
Toby15 Victoria Message
Posted on January 22, 2017

After depositing a fair amount and after finally getting a win. I am still waiting for it to be paid to my account. It's been close to two weeks.
I contacted the support team who told me that it was released on the 10th of this month and will take 3-7 business days to reach my account. I checked back a week later and still nothing.
I again contacted the support team who said the payment was processed and would take another 3-7 business days to reach my account. I waited and waited and still have not received anything.
I again contacted the support team who said that they were experiencing issues with their payment system and would I would need to create an e- wallet so the funds could be deposited into that instead.
Every time I spoke to someone in regards to this I was told something different each time.
I am still waiting for the funds!
I would stay away from Spin Palace.
They are quick to take your money but delay on paying you any winnings.
I will never play this casino again.

AskGamblers
Posted on January 22, 2017

Dear @Toby15,

Please make sure to update your complaint accordingly and clarify the total amount of the disputed withdrawal request/s.

Thanks for cooperating the AskGamblers Complaints Team.

Spin Palace Casino Complaints

  • 2 of 24 resolved
  • 4 days avg response
  • 5 days avg complaint life
  • 3,548 USD avg amount

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