Resolved
€525
Resolved
Jackpot Knights Casino - Not co-operating for account closure, want refund for the stated period
I started talking with live chat on Jackpot Knights for account closure. They told me to send an email and I did. I sent an email on 5/11/2016 for ...
Resolved
€1,200
Resolved
Circus.be Casino - Stalling 1200 euro withdrawal
hi, i registered a withdrawel for 1200 euro. i have not used bonus money. i sent all relevent documents to circus.be, on the website it states should ...
Resolved
Resolved
Energy Casino - Doesn't send me my Energy-shop products
Hi there, I ordered 2 weeks a few t-shirts + a Zippo in the Energyshop with my Loyalty-points, today I received this e-mail from them: Dear ...
Rejected
$480
Rejected
Planet 7 Casino - Still not paying me
I requested my withdrawal of $480 on May 4th 2016 at 10:55 a.m. then my request for my withdrawal was approved on May the 11th 2016 at 6:29 p.m. since ...
Resolved
$2,000
Resolved
Sun Palace Casino - Keep stalling on making my payment
I put in for my withdraw on May 21st. I sent everything they needed for verification. I contact them once a week just to hear the same thing itll be a ...
Resolved
£8
Resolved
ComeOn Casino - Free spins win not added to balance
I played a game called Nirvana. Game kept crashing but sometimes I can have this because of my internet connection so I kept reloading. I got free ...
Resolved
€249
Resolved
CrazyWinners Casino - No payment, no answers from support.
I made a withdrawal-request at 01.05.2016 of 249€. No paymwnt was processed, I didn`t get answers from support and no response in live-chat ...
Unresolved
€3,800
Unresolved
24Bettle Casino - Payout will not be credited due to unjustified accusations
Hello I have made a deposit of 240 euros on 24bettle casino and had to take part of their 100% welcome bonus. I wager the bonus according to their ...
Resolved
€1
Resolved
Noxwin Casino - Free spins feature and winnings disappeared after a software glitch
i deposited 18 euro, start playing games, had about 11 euros left when tried fruit shop, the game started very strong giving me 5 spins on first bet. ...
Unresolved
£200
Unresolved
Shanghai Spins Casino - Allow me to register and deposit only to have my account closed due to self exclusion with another brand
I recently joined Shanghai spins. I deposited 200 pounds and played. When I logged back in again it said I am excluded until 2099. I rang support and ...
Unresolved
€11
Unresolved
PlayHippo Casino - Free spins winnings gone due to some glitch, no one is wiling to help
I have small problem with Playhippo casino. I have made deposit on 2016 05 21 with offer of free spins on Mega fortune game. I have got them and won ...
Resolved
$1,125
Resolved
Dreams Casino - Where is my check?
On 4/14/16 I requested a withdraw for $1300. I had never done this before and had done it on the phone to make sure it was done properly. I was told ...
Resolved
€800
Resolved
Playamo Casino - Staling payment, refusing to provide answers
I deposit 100 EURO and played. I uploaded all papers to them and the tell me that all papers was verified 3 of jun Now after more than 72 hour they ...
Resolved
Resolved
InstaCasino - Refund of duplicate deposits/self-exclusion
Good Morning I sent an email to you last night firstly i only got in contact to to query the transactions that had been taken from my account as it ...
Resolved
$13,500
Resolved
Planet 7 Casino - Reduced my winnings for unknown reasons, stalling payments
I have deposited more than 3000 US Dollars thru credit card which only takes matter of minutes to take my money away, I requested Checks and no one ...
Unresolved
€668
Unresolved
Fastlane Casino - No response, delayed payment.
I played on fastlane casino for over 4month ago and won abit of cash, 1168euro to be exact. I´ve been trying to reach or get a response from them for ...
Resolved
£950
Resolved
Guts Casino - Withheld £950 Withdrawal
Hi, Recently i made a deposit of £20 with guts casino During this time i was able to work my balance upwards of £950 so i decided to cash out. i was ...
Resolved
Resolved
Slots Magic Casino - Staling verification and payment
hello, i have a account with above casino, i asked to withdraw some money and since tuesday been trying to get my verification approved, i have send ...
Unresolved
£40
Unresolved
PlayHippo Casino - Does not stick to its own terms!
31/05 I was browsing, stumbled on Playhippo and looked at the bonus terms (see attachment). In particular, term 4 states "Certain games contribute ...
Rejected
Rejected
BetChain Casino - Delayed payments, need help
good afternoon, askgamblers and Betrally-support. There is a problem. I 'm not trying to create a conflict with a casino, NO-NO. I really like ...
Resolved
Resolved
BetChain Casino - Unresponsive Support and Missed Bonuses
So I have written through the site and direct to BetChain support email 8 times now. No response in almost two days from them. Their live chat is ...
Unresolved
€1,300
Unresolved
LuckLand Casino - Refusing to pay out €1300 of legitimate winnings
Over two months ago, I took part in a promotion sent to me by the casino via email. The promotion involved a 200% bonus on my deposit. After playing ...
Resolved
$6,250
Resolved
Cool Cat Casino - Delayed payment processing, again!
I have several withdraws waiting on cool cat. I withdrew two amounts of 2500 each and another for 1250 all at the same time back in April. So a total ...
Resolved
$2,500
Resolved
Silver Oak Casino - Nearly three months and still waiting on payout
I had a great streak one day on March 8th 2016 and got up to over $7,800 and then the greed got the best of me and I ended up with $2,500 to withdraw ...
Resolved
$246
Resolved
Planet 7 Casino - Been Overcharged $246.16 on Deposits
Before I go into my complaint, I would like to thank Planet7 for paying back all the money they owed me. The $246 is a trivial amount compared to the ...
Resolved
$200
Resolved
Silver Oak Casino - Unable to pay $200 for over a month now!
Won't Pay out. Sent in request to pay out $200. They require detailed form filled out plus copy of front and back of your credit card, plus copy of ...
Resolved
Resolved
Casino Cruise - Deposited loads and lost only to be told by EveryMatrix that I was previously Self Excluded in another brand
Hi, i only came across this site yesterday as never had a problem with a gaming company before, as usually stick to the main ones advertised on TV. So ...
Resolved
€10
Resolved
LimoPlay Casino - Deposit via Sofort Banking not credited
10 Euro Deposit via Sofort has not been credited. Customer service reaction was not friendly. I even had to send a screenshot from my account to ...