Delayed Funds Withdrawal
I have had an outstanding withdrawal request for about 620 EUR since 31 MAY 2017 and it still hasn't been processed even after 2 weeks.
My account has been fully verified so verification is not an issue.
Whenever I ask Customer Support to explain and resolve my issue, I get an automated e-mail about how I have to wait for the Finance department to process my withdrawal and that I should be patient.
Does / did anybody have the same issue with this casino?
Could anybody advise me how to resolve it?
Should I contact their Maltese regulator to look into it?
Thanks.
My account has been fully verified so verification is not an issue.
Whenever I ask Customer Support to explain and resolve my issue, I get an automated e-mail about how I have to wait for the Finance department to process my withdrawal and that I should be patient.
Does / did anybody have the same issue with this casino?
Could anybody advise me how to resolve it?
Should I contact their Maltese regulator to look into it?
Thanks.
Mr Ringo Casino Complaint Stats
Resolved
47 / 83
Avg. Amount
$1,491
Avg. Complaint Duration
9 days
Avg. Response Time
3 days
Mr Ringo Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 44 out of 79 complaints in this category have been resolved.
This operator's average complaint duration is 9 days, while the average duration across all operators is 8 days.