Unresolved
€1,608
Unresolved
City Club Casino - Requesting notarized ID despite specific country bases restrictions on notarized paperwork
My problem with City club casino is that they ask me to send them a notarised ID but I am unable to do that since according to the laws of my ...
Resolved
$2,500
Resolved
Planet 7 Casino - Delayed Overdue Payment
It's been over a month since I submitted my withdrawal request. Everything has been approved. I inquired on when I could expect to receive a tracking ...
Resolved
£240
Resolved
Hippozino Casino - Withdrawal delay followed by bad customer service
I made three separate withdrawals from Hippozino. I received three separate 'Withdrawal Approved' emails from them, stipulating that the winnings ...
Unresolved
$14,750
Unresolved
Planet 7 Casino - Delayed payments and approval of withdrawal requests
Let me first start off by saying that I really enjoy playing games at this casino. The website is well designed and the games are fun. I have had ...
Resolved
£127
Resolved
LeoVegas Casino - Blackjack Winnings Disappearing
I was playing blackjack 6 in 1 (side bets). I won a straight flush at 40-1 odds with a 1.50 stake plus my blackjack wins (around £70). I immediately ...
Resolved
$400
Resolved
Betchan Casino - Refund declined after deposit was taken out of neteller account and did not show up on my casino account
Hi I made a deposit on 3rd of October of $200 AUD in 2 seperate transactions, which i didnt intend to. I only wanted to deposit once, when i ...
Resolved
$100
Resolved
Prism Casino - Waiting almost 2 months for a small $100 cashout
I have been waiting very very long for my payment. every agent tells me a different date, when 'it was sent' . I am still waiting...it is only 100 ...
Unresolved
$4,500
Unresolved
Slots Plus Casino - Taking months to pay
I initially requested my first withdrawal via ACH on 8/20/16 and received confirmation of successful verification and that my request was sent for ...
Unresolved
$5,318
Unresolved
Cool Cat Casino - Delayed payments and NO communication
I have enjoyed playing at Cool Cat and have been pleased with the success I've had as of late. I have been trying to communicate with the casino ...
Unresolved
$2,000
Unresolved
Planet 7 Casino - "Lost" Payment, Really?!
$2,000. I'm a level 2 VIP (whatever that means)... I submitted all of my information for a bank wire withdrawal. After I was told it was approved and ...
Resolved
$1,000
Resolved
All Slots Casino - Stalling my withdrawal, again!
Ok here we go again I just withthdrew $1000 from all slots ! As expected I got an email saying I have outstanding reversal on my account! I'm not even ...
Resolved
$3,000
Resolved
Dreams Casino - Withdrawal denied for no reason?!
Dearest Tawni,, I hope all is well with you. I put in for a $1,000 withdrawal (less the $180 bonus) on 9/4/2016, and when I signed on tonight (9/15/ ...
Resolved
$2,200
Resolved
Planet 7 Casino - Verification and delay of payment
I've sent in my documents 4 times. Planet 7 still says they don't have them. I requested a withdrawal on the 27th for 2200. and sent in my documents. ...
Unresolved
Unresolved
Planet 7 Casino - Payout still not received
My withdrawal was approved for payout on September 21st, 2016. I was then sent to the payouts department where they told me my payment would be sent ...
Resolved
£259
Resolved
Vegas Paradise Casino - £259 withdrawal pending for days
I've had a pending withdrawal since the 4th of October, I verified my documents on the 2nd, and I've contacted the live chat team several times. Every ...
Resolved
$2,000
Resolved
Planet 7 Casino - Where's my money?
My withdrawal for $348.00 ($500 minus my bonus of $152.00) was approved on Sept 15th. All my withdrawal information was received and approved prior to ...
Resolved
£22
Resolved
Betvictor Casino - Free Spins winnings unfairly removed from account
I deposited for the first time on the 8th October and for this I received 200% bonus and 200 spins which would be credited the next day. The following ...
Unresolved
$17,500
Unresolved
Planet 7 Casino - When will the processor start processing?!
Hello, I hit a jackpot on August 5th over 35k. Yay! We'll sort of. I immediately requested withdrawals of 2500.00 each knowing they probably ...
Resolved
$300
Resolved
Planet 7 Casino - Non Payment for two months and counting
Way back in August I submitted three withdrawal requests for a total of $300. I won this from the free spins promotion they were running. One day I ...
Unresolved
$5,800
Unresolved
Planet 7 Casino - Delayed Payments, no time frame given for payment time
I played on Planet 7 Casino for the month of September 2016 and have received no valid answers as to when I might receive my payouts. All I was told ...
Resolved
$1,300
Resolved
Royal Vegas Casino - Verification troubles
Hi I won $1300nz 2 weeks a go at Royal Vegas they asked me for ID as u do not drive and don't have a up to date passport I sent in other doc clearly ...
Resolved
€473
Resolved
Unique Casino - Accepted Skrill & Neteller deposits, but refused to let me withdraw to
Hello I have opened casino account recently at uniquecasino and made 2 deposits (one by neteller and one by skrill). Finally after I won some I ...
Resolved
$2,500
Resolved
Slots of Vegas Casino - No payment again
Submitted Wire withdraw on 9/23/2016 amount of 2500. have not heard a thing about withdraw plan from anyone. chatted to representative from website ...
Unresolved
$2,000
Unresolved
Silver Oak Casino - Withdrawal Request, No Payment to Date
I requested my payout on September 6, 2016. I have been continuously emailing with no response now, also calling with no return call. I was finally ...
Unresolved
$300
Unresolved
Planet 7 Casino - Seeking delayed payment...
Hi. I have requested two withdrawals and both were approved. The first was requested in early August, the second was a few weeks later. I have been ...
Resolved
£490
Resolved
Karamba Casino - Withholding Cash Out Beyond The Advertised Time Frames
Hello, I submitted a withdrawal request on Friday 30/09 for £200. I understand that weekends do not count towards the 48hr pending time, but it is ...
Resolved
Resolved
Real Deal Bet Casino - Delayed payment for 390$
Been waiting now for 8 days for the payment that i withdrew. Everythime i ask in the live chat i get the same respons. Your withdraw will be ...
Resolved
$374
Resolved
Silver Oak Casino - Withdrawal Requested But Not Paid Yet
Withdrawal approved on 10 Aug 2016. Now is 9 Oct 2016 (60days). No one returns emails, cant get them on the phone , and chat says they keep elevating ...