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Planet 7 Casino - Waiting since August 11th to approve my withdrawals

RESOLVED
susieq45 United States
posted on September 21, 2017.

I have been waiting for two withdrawals from Planet 7. One for $950.00 that I withdrew on August 7, that did not get approved until September 4. And another for $1,977.00 that I withdrew on August 11, that has not even been approved yet!! (Not fair according to their rules and regulations!) I just keep getting the same old runarounds! That there is not a problem with my withdrawals that I just need to wait a little longer. I'm getting so tired of being told to wait week after week. Please help!

susieq45 United States
posted on September 22, 2017.

Finally they have approved the $1,977.00 it took over a month just to get it approved. Now how much longer am I going to have to wait to received these withdrawals? Sure takes all the fun out of playing :(

posted on September 25, 2017.

Hi Susieq--

I'm very sorry for the delays you've experienced with this.

I've gone ahead and had your payment sent off to our processor, this morning. With this in mind, I would expect your tracking to come through sometime before the end of this week. As soon as I have your tracking, I'll be back to update this thread.

All the best,

Tawni

susieq45 United States
posted on September 25, 2017.

Thank you very much Tawni!! I'll be waiting! I appreciate your help!

susieq45 United States
posted on September 27, 2017.

Tawni have you sent both to the processor? Thanks!

susieq45 United States
posted on September 28, 2017.

Tawni I cannot thank you enough!! I received both withdrawals this morning! You are the greatest!!

AskGamblers
posted on September 28, 2017.

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.