As the title says it all, Rajabets have a bad reputation for not responding to emails pertaining to self-exclusion or account closure. As per gambling regulations, it is a huge violation.
I have written an email to their support team and clearly stated the reason and requested for self-exclusion at least 6 months. I did a follow-up with their chat support team for the status, since their chat support is mostly run by chatbot, I didn’t get any relevant response. After some time, chat responses were stopped.
Find all the screenshots for reference pertaining to this case.
Dear all,
As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.
We thank both parties for their assistance during the complaint process.
And, whoever seeing this thread, please be mindful of signing up with Rajabets as they don’t value gambling control when you request them.
Dear @satz27,
The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.
Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.
Thanks in advance for your cooperation.
It is reported that your Rajabets account was already terminated.
Best regards,
Team Rajabets
Rajabets Casino Complaint Stats
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