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Maybe you won't achieve full zen here, but you will come pretty close to it. ZenCasino offers a pleasurable holistic casino and sportsbook experience; however, more withdrawal options and support languages would go a long way in rounding off the experience.
- Fast withdrawals
- Excellent selection of deposit options
- Few withdrawal options
- Low withdrawal limits
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ZenCasino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About ZenCasino
ZenCasino has been at AskGamblers for some time and has earned itself a great casino rating. This is also evident in the ZenCasino player reviews. These are real reviews written by AskGamblers members, and so far, the casino is highly rated.
The casino has a great reputation at AskGamblers, but it’s also been reviewed and approved at more affiliate sites, further cementing its record. You can view these accreditations by scrolling the foot of the casino.
You can also join their loyalty program when you become an online casino member. You will earn a player status and work through the levels to earn exclusive rewards and benefits.
If you want to choose a reliable casino, our expert review is below. However, you can also visit us in the forum if you have any further questions or if you’d like to speak to other real players who already have an account here. Don’t forget to check out the welcome bonuses too!
- E-Wallets 0-6 hours
- Crypto Currencies 0-1 hours
- Bank Transfers 1-5 days
- Card Payments 0-6 hours
- Weekend Cashouts Yes
- Progressive Jackpot Wins Paid In Installments
Payment Information and Options at ZenCasino
You can deposit and withdraw at ZenCasino using a variety of payment methods, depending on which country you are from. It's also a crypto casino, supporting options such as Litecoin. There are fewer withdrawal options available, so when you deposit, check to see if the method you choose also supports withdrawals.
The minimum and maximum deposits and withdrawals have not been specified in the casinos terms and conditions, but this can be viewed in the cashier. The casino will allow you to withdraw up to €2,000 per day, €5,000 per week and €10,000 per month.
If you withdraw more than €1,000, the casino will need you to verify your account. You must send identification documents to help speed up the withdrawal process. The casino aims to process withdrawals as quickly as possible.
Games at ZenCasino
Apart from NetEnt, Playson, Microgaming, Pragmatic Play, Betsoft, and Evolution Gaming, players at ZenCasino will also find Tom Horn, Habanero, Endorphina, Booming Games and many more leading software suppliers.
These providers offer a variety of online slots, ranging in feature, themes, variance and RTP. So, you should be able to find games to enjoy.
Even though online slots make up the largest segment of the casino’s portfolio, there are also other variants to choose from. These include table game alternatives such as America Roulette, French Roulette, 21 Burn Blackjack, Mini Blackjack, and Baccarat Zero Commission.
Also, you can find different types of video poker games like Jacks or Better, Deuces Wild, and All American.
The live casino offers the option of playing table against real live dealers. More precisely, live table games include live roulette, blackjack, baccarat and poker.
ZenCasino's Commitment to Responsible Gambling
The casino promotes responsible gambling, and to avoid getting into gambling-related harm, the casino has several things in place.
You can set deposit limits. You can decide to set your own limits per day, week or month, and if you want to increase your limit, the casino will need to evaluate your situation first.
If setting limits is not enough, you can also self-exclude or limit your gaming time. You can select how long you want to do this, and once the time has run out, you cannot access the casino until your time limit is restored.
If you want to close your account, you must contact the casino, and if you need further support, the casino has listed the links to external organisations.
Customer Support at ZenCasino
If you need to contact the casino, you must register an account. Unfortunately, there are no methods of online chat if you are an unregistered user.
If you need help and assistance before you register an account, you will either need to email the casino to see if your questions have been covered in the FAQ section.
This is disappointing, and we hope it is something they will improve in the future.
Once you register an account, you can access more contact options, including live chat.
Complaints
Read the complaints other players have left for ZenCasino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Dear Client, We have Loyalty program and offer 8-level system of rewards depending of client’s status. You can find details here https://www.zencasino.com/en/info/statuses Please let us know how in your opinion we can improve account menu. Best regards ZenCasino team
Just signed up and didn't had to contact support to remove annoying bonuses. Had to set up my identity first and upload the regular documents (which normally come in after submitting a withdrawal). Started playing with a 100 and was lucky to reach 350. At that time, since this is a new casino, I decided to withdrawal.
Just scared the shit out of me with the text "withdrawal suspended", however i contacted live support and it seems to be a 24 hour waiting period. So far everything is good!
Really fast customer support response
Easy to use website, almost all major providers are there
Nice welcome bonus with ok wager requirements. Also nice 2nd, 3rd and big bonus
All major LC providers are there
When I looked on the live casino tab, I couldn't find Evolution gaming. As this is the biggest you should expect this one to be on top or somewhere up. Now you need to scroll down and 'load more games'
Dear Client, We have provider Evolution gaming. You can find it at Live Casino or on top of the page in All providers https://www.zencasino.com/en/games/list?provider=evolution Please do not hesitate to ask our support in live chat or by ticket system. Best regards ZenCasino team
This casino has fair games ! It is not difficult to win from my experience ! Also I love that the verification is so easy ! I upload my documents and accepted in few minutes ! Also the live chat is always there to help you and they are the employees on live chat are very kind ! For me this casino is good to play !
There is nothing bad I did not like at this casino after my experience !Good luck to all
Opening an account and verification process is very easy, simply upload documents. Verification was processed instantly.
They have a wide selection of games, I like EGT myself which can not be found as often as others.
The support is friendly and responds quickly.
Good selection of payment methodes.
I like this casino, so pleasant design. You can find all information you need from first look. Easy registration. I found here my favorite provider - EGT. I almost lost everything, the only left 1,72 euro when I start playin 20 Joker Reels. I won on second spin 6 euro and than more and more. Cool place to spend free time!
Unfortunately I don't like anything about this casino and I'll explain below: cannot accept US players, ETC FRANCE .
The world is strange, all positive reviews dragged me to register an account here.
Unfortunately I did not find the same benefits as the other players, slots that stop and "crash continuously", disconnections, with all browsers the same happens, both from PC and from smartphone. The layout is poor and it gives me so much sadness, the assistance had been one of the worst, you talk to it about RTP and they answer you by saying that if you have technical problems you have to make a report with a screenshot! I wonder how it can be theoretically possible, and technically make a screenshot while playing a game? How do you figure out if there was a technical error or not, considering that a simple screenshot is only useful in case of returning messages? Frankly I am stunned by the management of the cases, and overall the functionality and appearance of the site. The only positive thing if this can be defined, is the possibility of playing in many providers, but if these do not work properly at the expense of the RTP of the games, then we might as well play in the casino sites that have half the providers but at least they work well.
lay-out of the website.
Alot of providers
Great variety of games
Fast Verification
Games are running smooth
Alot of deposit methods
Nothing negative to say. Some games were not allowed in my country
Really fine website to play on! I'm at it for a couple of weeks now.. and wow, they have a lot of diffrent kind of operators. Also Play'n Go which is my favorite. Support is always active and very helpfull. Withdrawl was made really quickly.
The website is really good, I love to play here! The rate of paying is more than ok, the free game come often and really quick!
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I've rated Zencasino yesterday with a 9 out of 10. However i was not able to edit my scores. So far i've played for quite some hours on ZenCasino. The support system works fast and i have to admit that even the pay-outs went extremely fast (transfered within 2 hours). I currently have another withdrawal pending, so luck seems on my side today.
Pro's:
- fast support
- enough (recent) games
- fast withdrawals
- My account menu could be better
- missing a loyalty program