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GREAT 8.65
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Average Complaint Response Time: 1 day
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Average Complaint Response Time: 1 day

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ZenCasino Review

  • Compatible on almost every smartphone and tablet
  • Large portfolio of games
  • Live chat support available
  • Games proven fair
  • Players from various countries restricted
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General info & Latest Promos
Website https://www.zencasino.com/
Established 2017
Owner RR Investments N.V.
Casino Promotion ZenCasino: 100% up to €200 + 100 Bonus Spins, 1st Deposit Bonus

ZenCasino is an official online casino, owned by RR Investments N.V. The casino provides a selection of the world’s most popular exciting online games, betting experience and live casino. All games can be played instantly through a compatible flash browser, or accessed on the go, thanks to the fully compatible mobile casino. ZenCasino is licensed and regulated by the Government of Curacao. 

Restricted Countries and Territories

The casino doesn't accept players coming from certain countries wherein laws prohibit the opening of said accounts. In particular, ZenCasino does not accept customers from the United States, Canada, the United Kingdom, Spain, France, Italy, the Netherlands, Curacao, and a few others. For the full list of countries that are not to play at the casino, see our list of restricted countries.

Virtual Games

Apart from the NetEnt, Playson, Microgaming, Pragmatic Play, Betsoft, and Evolution Gaming, players at ZenCasino will also find Tom Horn, Habanero, Endorphina, Booming Games and many more leading software suppliers. Some of the most popular video slots are Aloha! Cluster Pays slot, Gems and Stones slot, 5 Mariachis slotChicago Nights slot alongside many more releases. 

Even though online slots make up the largest segment of casino’s portfolio, there are also other variants to choose from. These include table game alternatives such as America Roulette, French Roulette, 21 Burn Blackjack, Mini Blackjack, and Baccarat Zero Commission. 

Also, players may find different types of video poker games like Jacks or Better, Deuces Wild, and All American.

Live Games

The live casino offers the option of playing table against real live dealers. More precisely, live table games include live roulette, live blackjack, live baccarat and live poker.

Mobile Gaming

Most games from the ZenCasino’s portfolio can be played on any suitable smartphone or tablet devices. The mobile site contains all of the most popular video slots and table games, as well as live games. All players need to do is choose their favourite releases to play, end enjoy them on the go.


All players can contact ZenCasino’s Customer Support representatives via live chat, directly from the casino website. Live chat agents are available 24/7. In addition, the casino allows players to contact the sup/port via email/.

Security and Fairness

Ensuring the safety of personal information, payment details and any other information received is an absolute priority at ZenCasino. They employ security protocols, 128-bit, SSL data encryption technology, to ensure that all transactions, including deposits and withdrawals, are carried out in a totally secure manner. Their experienced security team will counter and prevent any suspicious activity, ensuring that no one can access players’ personal details.

Players can rest assured that they are getting a fair game at ZenCasino. More precisely, Random Number Generator determines the outcome of the games played. In the event of any discrepancy, the result showing on the gaming server shall be the governing result of the game. 



Casino details
More Casino Details More details
Responsible gambling info Responsible gambling info
  • Website

  • Software

    NetEnt, World Match, Evolution Gaming, Betsoft, Ezugi, BetGames.TV, Playson, Amatic Industries, EGT Interactive, Endorphina, Booming Games, Habanero, Pragmatic Play, Mr. Slotty, Tom Horn Gaming, Spinomenal, Play'n GO, Asia Gaming, iSoftBet, Quickspin, Merkur Gaming, Microgaming, Red Tiger Gaming, Pocket Games Soft, Evoplay, Kiron Interactive, Authentic Gaming, Booongo Gaming, Elk Studios, Fugaso, GameArt, Igrosoft, LuckyStreak, Apollo Games, Nolimit City, 1x2Games, PariPlay, Platipus Gaming, WeAreCasino, Wazdan, Push Gaming, Blueprint Gaming, Relax Gaming, Thunderkick
  • Deposit Methods

    Maestro, MasterCard, Neteller, Visa, Sofort, Online Bank Transfer, Skrill, Bitcoin, WebMoney, Yandex Money, Promsvyazbank, Litecoin, eCoin, Perfect Money, RunPay, EcoPayz, Alfa Click, Neosurf, Rapid Transfer, Paysafe Card, Trustly
  • Withdrawal Methods

    MasterCard, Neteller, Visa, Skrill, Perfect Money, RunPay, Online Bank Transfer, eCoin, EcoPayz, Neosurf, Rapid Transfer, Bitcoin
  • Withdrawal Times

    EWallets: 0-6 hours

    Card Payments: 0-6 hours

    Bank Transfers: 0-6 hours

    Cheques: Not offered

    Pending Time: 0-6 hours

  • Withdrawal Limit

    EUR 2,000 per day, EUR 5,000 per week, EUR 10,000 per month
  • Affiliate Program

    Zen Casino Affiliates
  • Restricted Countries

    • Afghanistan
    • Aruba
    • Australia [1]
      • New South Wales
    • Bonaire
    • Canada [13]
      • Alberta
      • British Columbia
      • Manitoba
      • New Brunswick
      • Newfoundland and Labrador
      • Northwest Territories
      • Nova Scotia
      • Nunavut
      • Ontario
      • Prince Edward Island
      • Quebec
      • Saskatchewan
      • Yukon
    • China
    • Cuba
    • Curaçao
    • Estonia
    • France
    • Hong Kong
    • Iran
    • Italy
    • Netherlands
    • Netherlands Antilles
    • North Korea
    • Puerto Rico
    • Russia
    • Saba
    • Sint Eustatius (Dutch Island)
    • Sint Maarten (Dutch part)
    • Slovakia
    • South Korea
    • Spain
    • Sweden
    • Switzerland
    • Syria
    • Turkey
    • Ukraine
    • United Kingdom
    • United States [55]
      • Alabama
      • Alaska
      • American Samoa
      • Arizona
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • District of Columbia
      • Florida
      • Georgia(US)
      • Guam
      • Hawaii
      • Idaho
      • Illinois
      • Indiana
      • Iowa
      • Kansas
      • Kentucky
      • Louisiana
      • Maine
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Montana
      • Nebraska
      • Nevada
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Carolina
      • North Dakota
      • Northern Mariana Islands
      • Ohio
      • Oklahoma
      • Oregon
      • Pennsylvania
      • Rhode Island
      • South Carolina
      • South Dakota
      • Tennessee
      • Texas
      • U.S. Virgin Islands
      • Utah
      • Vermont
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • Wyoming
  • Casino Type

    Instant Play, Mobile, Live casino, Crypto Casino
  • Manual Flushing

  • RTP

    Publicly audited
  • Currencies

    Euros, British pounds sterling, Kazakhstani tenges, Moldovan lei, Polish zlotys, Russian rubles, US dollars
  • Languages

    Chinese, Croatian, English, Finnish, German, Polish, Spanish, French, Romanian, Turkish, Norwegian, Russian, Dutch, Czech, Italian
  • Licences

  • Company

    RR Investments N.V.
  • Established

  • Live Chat

  • Contact

    Support E-mail Email: [email protected]

  • Deposit Limit Tool

  • Wager Limit Tool

  • Loss Limit Tool

  • Time/Session Limit Tool

  • Self-Exclusion Tool

  • Cooling Off/Time-Out Tool

  • Reality Check Tool

  • Self Assessment Test

  • Withdrawal Lock

  • Self-Exclusion Register Participation

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ZenCasino Reviews by Players


Write a review
ChrisWar90 4 reviews
Reviewed on November 25, 2021


For me Zen Casino is pretty solid. The amount of games and providers is great, and I didn't encounter any lag or inconsistency unlike some players that left a review. Verification wasn't a problem, withdrawal time through Skrill was consistent. Helpful support, but sometimes it takes some time to get a response. I enjoyed my couple deposits here, but for me, there are better casinos out there.


My big NoNo about the site is the structure and design. Very confusing layout, and at the beginning I struggled to find all games from a certain provider. Took me a while to figure it out it is under "games" tab, not "providers". The design felt basic to me. All it consists of is huge images of games which feels overwhelming.
titowaelchi 5 reviews
Reviewed on October 25, 2021


With a score of 8, Zen Casino is one of the better online casinos on the market now. One of the best aspects of this site is that it is compatible with every platform on the market. You can use the site on any smartphone or tablet which is better than most platforms that struggle with this kind of design. They also support live chat among the players which is awesome because it builds a sense of community. With the games that are available on the site, that is awesome to see because players have a lot of good choices.


Since Zen Casino got an 8, there are still some negatives for the site. Restrictions are an unfortunate issue that limits the players and the games. Inconsistency is also an issue here because some games are smoother than usual but there are also laggy games. If the Zen Casino devs want to improve their site, you can expect them to do a better job with this and how they respond to those issues. Hopefully, more players will be catered to because some users tend to struggle with the Zen Casino games but you can expect this to improve sometime soon.
carmen87 13 reviews
Reviewed on June 17, 2021


The livechat and games. Friendly Team. Cashout is fast and easy. And many more. My number one casino. One of the favorite services could provide. So fast and many slots selection. I would recommend it to all. Keep up the good work.
Maya_San 13 reviews
Reviewed on May 31, 2021


Fast and reliable service when it comes to processing funds that go in and out of my account.
I don't experienced a delay or lags when placing wagers on slots, not one time, so I'm not that paranoid to go all in lol. I'd always choose to play at Zen more than any other casinos.
alvaro82 2 reviews
Reviewed on May 19, 2021


I've been playing this casino for a couple of months, everything is fine and satisfying. Sometimes there are long withdrawals. Good choice of games on this casino
seda31bort 12 reviews
Reviewed on May 18, 2021


Customer care and support are definitely a high priority for this casino. Today, with so many casinos around, you need to have outstanding customer support to stand out from the crowd.
tokentipsy 2 reviews
Reviewed on April 16, 2021


One of the only casinos where Aussies can play certain providers and games, this and other RR Investment casinos big win.
Support seems okay, a little more helpful than Dama NV but it's not live chat as stated on this site.
Different bonuses for different providers each day (just be sure to read the fine print, as always), a max win is standard $3k-$15k, max bet varies but usually around $3 EURO which is fine.
A lot of different deposit methods, some more reliable than others (still looking for my missing funds).
Verification is simple and fairly quick, unlike Dama NV.

If you love certain KICKass titles, give them a go :)


The 6-hour delay for withdrawal (no this isn't waiting time, this is a forced 6-hour delay) is a big negative. They also only process some withdrawal types during working hours, so it sucks when you make a withdrawal at noon Friday, you won't be getting that until well into next week.
Once you reach the highest VIP level, this forced delay drops to 2 hours ... site could make this clearer.
The whole interface is clunky, outdated, and just, odd to navigate, hard to find anything.
Their Terms and Conditions and FAQ contradict each other, brought this up with them but they didn't update it seems. Fine that English isn't a first language (I presume) but not when it's stating the legalities, might need a proofread?
mtreanor 8 reviews
Reviewed on December 23, 2020


I was not a fan of this casino. Misleading bonus as stated above by another customer. Customer service was poor and length of time to get an answer to a query was very long. I would have to say I am surprised by its overall rating
Dear Player,
We regret you have met this experience.
We would like to note that all information about the rules of the games and bonuses using is clearly stated at our website in the appropriate sections.
When the player take the bonus, wagering requirement is indicated before accepting a bonus as well as in the section "Terms and Conditions".
We always recommend to read carefully T&C before registering the game account to avoid misunderstanding.
We are fair casino and care about our customers, therefore we are working hard to prevent any collusion, fraud or cheating to make our services safe and secure for loyal players.

With best wishes,

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