Mark all as read

Settings

What's new Promotions Notifications
What's new Promotions Notifications


Mark all as read

Settings

What's new Promotions Notifications
What's new Promotions Notifications
Reviews

ZenCasino

8.4
CasinoRank Very Good
8
Player rating 137 reviews
Complaint response 2 days avg.
We objectively review and rate online casinos, thanks to our CasinoRank algorithm built on over a decade’s experience working with casinos and players alike. Get the truth. Then play.
What we like
  • Fast withdrawals
  • Excellent selection of deposit options
What we don’t like
  • Few withdrawal options
  • Low withdrawal limits
  • General
  • Payments
  • Games
  • Customer Support
  • Responsible Gambling

Languages

Chinese, Croatian, English, Finnish, German, Polish, Spanish, French, Romanian, Turkish, Norwegian, Russian, Dutch, Czech, Italian, Danish, Greek, Japanese, Portuguese, Azerbaijani

Established

2017

Licences

Curacao Gaming Control Board

Affiliate Program

Casino Type

Instant Play, Mobile, Live Casino, Crypto Casino, Sports

Deposit Methods

Maestro, MasterCard, Neteller, Visa, Sofort, Skrill, Bitcoin, WebMoney, Promsvyazbank, Litecoin, Perfect Money, RunPay, Payz, Neosurf, Rapid Transfer, Paysafecard, Trustly, Revolut, Jeton, MiFinity, Binance, Tether, Ripple, Ethereum, TRON, USD Coin, DAI, Dogecoin, Cardano, Bitcoin Cash, Bank Wire Transfer, Interac, AstroPay Card, Pix

Currencies

Australian dollars, Azerbaijani manats, Brazilian reals, Canadian dollars, Czech Republic korunas, Danish krone, Euros, Kazakhstani tenges, Norwegian kroner, New Zealand dollars, Polish zlotys, US dollars, Bitcoin, Ethereum, Tether, Binance Coin, Ripple, TRON, USD Coin, Bitcoin Cash, ADA

Withdrawal Methods

MasterCard, Neteller, Visa, Skrill, Perfect Money, RunPay, Payz, Neosurf, Rapid Transfer, Bitcoin, Bitcoin Cash, Ethereum, Tether, Litecoin, Dogecoin, Cardano, Dai, Ripple, Bank Wire Transfer, Interac, AstroPay Card, Pix, Jeton, MiFinity, Binance

Withdrawal Times

EWallets: 0-6 hours
Bank Transfers: 1-5 days
Cheques: Not offered
Card Payments: 0-6 hours
Pending Time: 0-1 hours

Withdrawal Limit

EUR 5,000 per day, EUR 15,000 per week, EUR 30,000 per month

Software

NetEnt, World Match, Evolution Gaming, Betsoft, Ezugi, BetGames, Playson, Amatic Industries, Amusnet (Former EGT Interactive), Endorphina, Booming Games, Habanero, Pragmatic Play, Mr. Slotty, Tom Horn Gaming, Spinomenal, Play'n GO, Asia Gaming, iSoftBet, Quickspin, Merkur Gaming, Games Global, Red Tiger Gaming, Pocket Games Soft, Evoplay, Kiron Interactive, Authentic Gaming, Booongo Gaming, Elk Studios, Fugaso, GameArt, Igrosoft, LuckyStreak, Apollo Games, Nolimit City, 1x2Games, PariPlay, Platipus Gaming, WeAreCasino, Wazdan, Push Gaming, Blueprint Gaming, Relax Gaming, Thunderkick, Avatar UX, BGaming, Big Time Gaming, Fantasma Games, Gamomat, Gamzix, Hacksaw Gaming, High5Games, Novomatic, ReelPlay, Spribe, Stakelogic, Swintt, TrueLab Games, Wizard Games, Yggdrasil Gaming

RTP

Not publicly audited

Live Chat

Contact

Support Email: [email protected]

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

No

Editor's View

Maybe you won't achieve full zen here, but you will come pretty close to it. ZenCasino offers a pleasurable holistic casino and sportsbook experience; however, more withdrawal options and support languages would go a long way in rounding off the experience.

General Information About ZenCasino

ZenCasino has been at AskGamblers for some time and has earned itself a great casino rating. This is also evident in the ZenCasino player reviews. These are real reviews written by AskGamblers members, and so far, the casino is highly rated.

The casino has a great reputation at AskGamblers, but it’s also been reviewed and approved at more affiliate sites, further cementing its record. You can view these accreditations by scrolling the foot of the casino.

You can also join their loyalty program when you become an online casino member. You will earn a player status and work through the levels to earn exclusive rewards and benefits.

If you want to choose a reliable casino, our expert review is below. However, you can also visit us in the forum if you have any further questions or if you’d like to speak to other real players who already have an account here. Don’t forget to check out the welcome bonuses too!

Payment Information and Options at ZenCasino

You can deposit and withdraw at ZenCasino using a variety of payment methods, depending on which country you are from. It's also a crypto casino, supporting options such as Litecoin. There are fewer withdrawal options available, so when you deposit, check to see if the method you choose also supports withdrawals.

The minimum and maximum deposits and withdrawals have not been specified in the casinos terms and conditions, but this can be viewed in the cashier. The casino will allow you to withdraw up to €2,000 per day, €5,000 per week and €10,000 per month.

If you withdraw more than €1,000, the casino will need you to verify your account. You must send identification documents to help speed up the withdrawal process. The casino aims to process withdrawals as quickly as possible.

Customer Support at ZenCasino

If you need to contact the casino, you must register an account. Unfortunately, there are no methods of online chat if you are an unregistered user.

If you need help and assistance before you register an account, you will either need to email the casino to see if your questions have been covered in the FAQ section.

This is disappointing, and we hope it is something they will improve in the future.

Once you register an account, you can access more contact options, including live chat.

Games at ZenCasino

Apart from NetEnt, Playson, Microgaming, Pragmatic Play, Betsoft, and Evolution Gaming, players at ZenCasino will also find Tom Horn, Habanero, Endorphina, Booming Games and many more leading software suppliers.

These providers offer a variety of online slots, ranging in feature, themes, variance and RTP. So, you should be able to find games to enjoy.

Even though online slots make up the largest segment of the casino’s portfolio, there are also other variants to choose from. These include table game alternatives such as America Roulette, French Roulette, 21 Burn Blackjack, Mini Blackjack, and Baccarat Zero Commission.

Also, you can find different types of video poker games like Jacks or Better, Deuces Wild, and All American.

The live casino offers the option of playing table against real live dealers. More precisely, live table games include live roulette, blackjack, baccarat and poker.

ZenCasino's Commitment to Responsible Gambling

The casino promotes responsible gambling, and to avoid getting into gambling-related harm, the casino has several things in place.

You can set deposit limits. You can decide to set your own limits per day, week or month, and if you want to increase your limit, the casino will need to evaluate your situation first.

If setting limits is not enough, you can also self-exclude or limit your gaming time. You can select how long you want to do this, and once the time has run out, you cannot access the casino until your time limit is restored.

If you want to close your account, you must contact the casino, and if you need further support, the casino has listed the links to external organisations.

Final Verdict on ZenCasino

Overall, ZenCasino is a fine establishment. It's conceived as a one-stop shop for all sorts of punters, casino enthusiasts, live casino goers, sports bettors, etc. It even caters to crypto players to a certain extent; the limited choice of cryptocurrencies hinders ZenCasino from offering a well-rounded experience.

However, there are several areas in which ZenCasino could improve, one of them being the choice of withdrawal methods. Although it is customary for an online casino to offer fewer withdrawal options than deposit options, ZenCasino still feels lacking in this department.

Finally, support via live chat is available only in English, substantially limiting players who don’t speak the language, so introducing more languages would increase the player experience exponentially.

youtube play icon

Player Reviews

8
137 reviews
Sort by
Date
Relevance
Player rating
FreyaParker
1 month ago
9

I started playing on ZenCasino a few weeks ago, and I have been pleasantly surprised by how well it performs. The registration was fast, and depositing was straightforward. I liked the wide variety of games and how well the search bar works. I made a withdrawal using Bitcoin, and the funds reached my wallet the same day, which is rare. The site runs smoothly, and overall it feels trustworthy and secure.

It would be great if ZenCasino had a loyalty program or some type of reward system for regular players. Even small bonuses or points for consistent activity would make the experience more rewarding and encourage long-term play.

GaleCraig
1 month ago
10

The live casino section is what I enjoy most about ZenCasino. The streams are clear, the dealers are professional, and everything runs smoothly without interruption. The design of the platform is clean and modern, which makes it easy to move between different games. I also liked that I could switch between slots, tables, and live games easily. It feels like a well-built platform that takes user experience seriously.

The responsible gaming tools could be more visible. They are available, but it takes some time to find them in the menu. Making these options easier to access would show more commitment to helping players manage their gaming responsibly.

ChristopherBrooks
1 month ago
10

ZenCasino is excellent for people who prefer using cryptocurrency. Deposits are instant, and I received my withdrawal within an hour, which is faster than many other casinos I have tried. The site design is clean and easy to navigate, and I never had any technical problems. The number of games is huge, and I really like that they regularly add new ones. It feels safe and reliable overall, especially with how well they handle payments.

The bonus details could be more transparent. The information is there, but I had to click through a few pages to understand the full requirements. If they presented the bonus terms more clearly and up front, it would make things much easier for players.

MaisyWilliams
1 month ago
10

I enjoy using ZenCasino because the platform is simple and well designed. The pages load fast, and the games start almost instantly without long waiting times. I liked that they accept both traditional payment methods and cryptocurrencies, which gives flexibility depending on how I want to play. Customer support was very responsive when I contacted them through live chat, and they solved my issue quickly in a polite manner.

The help section could include a few more detailed answers. For someone new to online casinos, some topics like wagering and bonus terms might be confusing. Adding clearer information would make the site even more beginner friendly.

MargaretVillar
1 month ago
9

Registering at ZenCasino was a very simple process. It took me less than a minute to create my account, and I was able to start browsing games right away. The website feels modern and loads quickly on both desktop and mobile. I really liked the variety of games available, from popular slots to table and live dealer games. Everything runs smoothly without lag, and it is easy to find what you are looking for using the filters.

The only thing I found missing was a mobile app. While the mobile version of the website works perfectly fine, an app would make it easier to access my account quickly and receive updates or promotions. Having an app would make the overall experience even more convenient.

pirklo21
1 month ago
8

"First off, it’s not perfect, but it does what it’s supposed to do. The game selection is solid. Slots, live tables, a few crash-style games. Nothing revolutionary, but enough to keep things interesting. Filtering and searching works well, which is a big plus because I don’t have time to scroll endlessly.
Tech-wise, the site is clean and pretty stable. I’ve had one withdrawal get stuck because I had to reverify my credit card, which confused the heck out of me, but it got sorted in a few hours. Deposits are instant, and withdrawals (direct to card) are now lightning fast, like under an hour if you stay within the limits. That’s honestly impressive."

Live support is meh. When it works, it works. Bonus info can be confusing, and not all providers are compatible with the bonus. Also, withdrawals have limited per day on the fast option, so winning big can feel like it drags out.

Emiliet28
7 months ago
10

In my experience, this casino is excellent. Customer service is very friendly. I really enjoy playing on their platform, because it's user-friendly and easy to use. They offer a wide selection of games adapted to all tastes.There is also a customer service per chat which is convenient.

Dustinsk
7 months ago
10

Hello, very good casino, recommended and I love the interface, that is, the visual, it has many incredible games, everything, try it and be happy and satisfied with how the casino is done. The truth is, its bonuses and promotions are very good, everything is fine.

Gamblerofnorth
7 months ago
10

I’ve been playing at Zencasino for a while now, and I can honestly say it’s one of the best online casinos I’ve come across. The platform is 100% legit, and everything runs smoothly from start to finish.

What really stands out are the super fast withdrawals – no delays, no drama, just quick and easy payouts every time. I’ve never had to chase anything or deal with unnecessary verification steps like at some other sites.

The customer support is also excellent: friendly, professional, and always quick to respond. Whether it’s a simple question or a more technical issue, they’re on it.

If you’re looking for a reliable and trustworthy casino with top-tier service, Zencasino delivers on all fronts.

Zencasino has a lot going for it – fast payouts, excellent customer support, and a smooth, trustworthy platform. I’ve had a great experience overall and really appreciate how hassle-free everything is, especially when it comes to withdrawals.

However, one thing that could definitely improve the experience is the daily withdrawal limit. For high rollers or frequent players, the current cap can feel a bit restrictive. It would be great to see Zencasino increase the daily withdrawal limits or offer higher tiers for verified or VIP users.

demir1345067
8 months ago
3

I had high hopes, but this casino turned out to be a huge letdown. Withdrawals take forever (if they even go through), and support is either slow or completely unhelpful.

LittleFox227
8 months ago
10

Great casino. Fast payouts, great bonuses and there is plenty of them and awesome support. Game variety is fine for me. The design of the website rocks, I love it.

Message
byebye19
10 months ago
8

The VIP program here is one of the best I’ve seen! I got assigned a personal account manager who actually responds quickly and offers exclusive deals. The weekly cashback and priority withdrawals make a huge difference, especially when playing with larger amounts. The overall experience feels premium, and I genuinely feel valued as a player.

The wagering requirements on some of the bonuses are way too high. I once got a bonus that seemed great, but after playing for hours, I realized I wasn’t even close to meeting the playthrough requirement. It takes away from the excitement of winning because cashing out becomes nearly impossible unless you keep playing for a long time.

davidstein
10 months ago
6

ZenCasino offers a remarkable gaming experience. The user interface is sleek and easy to navigate, providing an enjoyable experience for both newbies and seasoned players. The variety of games available is impressive, ensuring that there is something for everyone. It's a top-notch platform for online gaming enthusiasts.

While ZenCasino excels in many areas, there are a few aspects that could be improved. The withdrawal process can sometimes take longer than expected, which might frustrate some players. Additionally, improving the customer support access would greatly enhance the overall player experience, ensuring customer satisfaction.

EliteWager11
10 months ago
8

The high-roller tables are excellent, especially for blackjack and roulette. The betting limits are perfect for serious players, and the dealers are very professional.

The VIP perks could be better. I expected more exclusive rewards for the amount I wager, but the benefits don’t feel that different from regular promotions.

Leaf
1 year ago
10

I really enjoy playing on their platform because it's user-friendly and easy to navigate. They have a wide selection of games that cater to different preferences, whether you like slots, table games, or live dealer options.

Syntax
1 year ago
9

Above average- good bonus offers available but don’t expect to win lots!!! Good casino to pass the time but with high wagering it’s not worth depositing to get another bonus by the time you’ve paid it back you are likely to have nothing left.

Message
trotcarl
1 year ago
8

This is a reliable online casino that has fast withdrawals and a good set of payment methods. I am impressed with the games being given here, including ones from the top providers. The bonuses are quite generous, as there are deposit match bonuses, free spins, and provider-specific perks!

I gave it a high score, but I do have some misgivings about this one. I do not like the lower withdrawal limit, which kinda hurts my desire to gamble all the time. Customer support should be available to those who haven't registered, so they can contact them about potential pitfalls, so people won't get surprised.

hoff1985
1 year ago
10

It does not get better than this. Managed a 4k withdrawal after my second deposit (with a deposit bonus of 100%). I pre-verified my account before. Money was paid to my Bitcoin Wallet within roughly 1 hour.

Bettercallsi
1 year ago
1

Not much really. A lot of the games dont work and the withdrawals are not fast as stated here. They first allow you to withdraw to your card then they say withdrawal by card not available and ask for IBAN. When you do put your IBAN and ask for the withdrawal again, you get an email saying money on the way but when you look at the transactions on the website the withdrawal is still pending.

Not much really. A lot of the games dont work and the withdrawals are not fast as stated here. They first allow you to withdraw to your card then they say withdrawal by card not available and ask for IBAN. When you do put your IBAN and ask for the withdrawal again, you get an email saying money on the way but when you look at the transactions on the website the withdrawal is still pending.

kaboom
1 year ago
9

Usually not a guy that leaves reviews, but quite pleased with how ZenCasino handled my payment issue. It was delayed and upon contacting support, they were super proactive about resolving it. Quite rare for this industry, so worth sharing.

ZenCasino
1 year ago

Dear Player,

Thank you for kind words, we appreciate your opinion. Doing all the best and hoping you will enjoy our casino further.

Best wishes,

thefoxx
1 year ago
1

At the moment nothing. I find no-dep offers for registration are always a good first test. Is the offer actually provided? Does the site work and do the games run smoothly? What are the bonus terms and conditions and how does the casino behave when it comes to withdrawals? Zencasino failed the test because they lured new customers with offers they were not willing to give.

The first impression was not a good one. they offer registration spins via AskGamblers. But when I contacted live support because there was no field to enter the bonus code, I was informed that there would be no no-deposit offer because "all codes were already used up". But of course, they offer deposit bonuses. What is this? If a casino already acts like this because of a few no-deposit spins (with a maximum of 20 euros), does it seriously believe that one would trustful deposit there?

Message
ZenCasino
1 year ago

Dear Player,

We would like to note that last bonus code with no-deposit free spins was active for the Xmas, only December 25. We do not offer free spins for registration since 2019. We are not responsible for unofficially posted information at sources who is not our Affiliate.
We apologise for disappointment caused.

Best Wishes,
ZenCasino

federicokingsy
1 year ago
10

I like this casino for their honesty and openness towards the players. They are constantly adding different slots and expanding other directions. there has not been a single problem during the use of this casino.

Gustierga
1 year ago
9

Hi, about a year playing at this online casino and I want to say that excellent service dyal entertainment, you can safely play, nothing lags and does not hang. Very many games and providers, glad that the active support, which quickly responds to all the problems and helps to solve them, for this a special respect.

FierramalkovaVIP
2 years ago
6

The first thing that attracted me was the incredible crypto bonus for each day of the week when depositing. The loyalty system is also included in this list, as well as the number of live casinos. I have never seen so many!

Deposit failed due to lack of TRX currency. I have to pay a commission to deposit in the casino. I don't think it's logical. It's not cool to pay twice!

gomez2k
2 years ago
2

What can I tell you, before I deposited with mifinity, I asked in live chat if I will be able to withdraw by mifinity too, they told me yes, with no problems, so I deposited 25€ and by luck, I won 500€. When I was going to withdraw this amount, I was surprised to find that there was no mifinity option, only SEPA, which I can't use... ridiculous, the worst casino I've ever used.

Casino video review

Screenshot

Verify your identity

Enter your mobile phone number so that we can send you a confirmation code

Phone number
  • +93 +93
  • +355 +355
  • +213 +213
  • +376 +376
  • +244 +244
  • +1-264 +1-264
  • +672 +672
  • +1-268 +1-268
  • +54 +54
  • +374 +374
  • +297 +297
  • +43 +43
  • +994 +994
  • +1-242 +1-242
  • +973 +973
  • +880 +880
  • +1-246 +1-246
  • +375 +375
  • +32 +32
  • +501 +501
  • +229 +229
  • +1-441 +1-441
  • +975 +975
  • +591 +591
  • +387 +387
  • +267 +267
  • +55 +55
  • +246 +246
  • +1-284 +1-284
  • +673 +673
  • +359 +359
  • +226 +226
  • +257 +257
  • +855 +855
  • +237 +237
  • +1 +1
  • +238 +238
  • +599 +599
  • +1-345 +1-345
  • +236 +236
  • +235 +235
  • +56 +56
  • +86 +86
  • +61 +61
  • +61 +61
  • +57 +57
  • +269 +269
  • +242 +242
  • +243 +243
  • +682 +682
  • +506 +506
  • +385 +385
  • +53 +53
  • +357 +357
  • +420 +420
  • +225 +225
  • +45 +45
  • +253 +253
  • +1-767 +1-767
  • +1-809, 1-829, 1-849 +1-809, 1-829, 1-849
  • +593 +593
  • +20 +20
  • +503 +503
  • +240 +240
  • +291 +291
  • +372 +372
  • +251 +251
  • +500 +500
  • +298 +298
  • +679 +679
  • +358 +358
  • +33 +33
  • +594 +594
  • +689 +689
  • +241 +241
  • +220 +220
  • +995 +995
  • +233 +233
  • +350 +350
  • +30 +30
  • +299 +299
  • +1-473 +1-473
  • +502 +502
  • +44-1481 +44-1481
  • +224 +224
  • +245 +245
  • +592 +592
  • +509 +509
  • +504 +504
  • +36 +36
  • +354 +354
  • +91 +91
  • +62 +62
  • +98 +98
  • +964 +964
  • +353 +353
  • +44-1624 +44-1624
  • +972 +972
  • +1-876 +1-876
  • +81 +81
  • +44-1534 +44-1534
  • +962 +962
  • +7 +7
  • +254 +254
  • +686 +686
  • +965 +965
  • +996 +996
  • +856 +856
  • +371 +371
  • +961 +961
  • +266 +266
  • +231 +231
  • +218 +218
  • +423 +423
  • +370 +370
  • +352 +352
  • +853 +853
  • +389 +389
  • +261 +261
  • +265 +265
  • +60 +60
  • +960 +960
  • +223 +223
  • +356 +356
  • +692 +692
  • +596 +596
  • +222 +222
  • +230 +230
  • +262 +262
  • +52 +52
  • +691 +691
  • +373 +373
  • +377 +377
  • +976 +976
  • +382 +382
  • +1-664 +1-664
  • +212 +212
  • +258 +258
  • +95 +95
  • +264 +264
  • +674 +674
  • +977 +977
  • +599 +599
  • +687 +687
  • +64 +64
  • +505 +505
  • +227 +227
  • +234 +234
  • +683 +683
  • +850 +850
  • +47 +47
  • +968 +968
  • +92 +92
  • +680 +680
  • +970 +970
  • +507 +507
  • +675 +675
  • +595 +595
  • +51 +51
  • +63 +63
  • +64 +64
  • +48 +48
  • +351 +351
  • +974 +974
  • +40 +40
  • +7 +7
  • +250 +250
  • +262 +262
  • +590 +590
  • +290 +290
  • +1-869 +1-869
  • +1-758 +1-758
  • +590 +590
  • +508 +508
  • +1-784 +1-784
  • +685 +685
  • +378 +378
  • +966 +966
  • +221 +221
  • +381 +381
  • +248 +248
  • +232 +232
  • +65 +65
  • +386 +386
  • +677 +677
  • +252 +252
  • +27 +27
  • +94 +94
  • +211 +211
  • +249 +249
  • +597 +597
  • +47 +47
  • +268 +268
  • +46 +46
  • +41 +41
  • +963 +963
  • +239 +239
  • +886 +886
  • +992 +992
  • +255 +255
  • +66 +66
  • +670 +670
  • +228 +228
  • +690 +690
  • +676 +676
  • +1-868 +1-868
  • +216 +216
  • +90 +90
  • +993 +993
  • +1-649 +1-649
  • +688 +688
  • +256 +256
  • +380 +380
  • +971 +971
  • +44 +44
  • +1 +1
  • +598 +598
  • +998 +998
  • +678 +678
  • +379 +379
  • +58 +58
  • +84 +84
  • +681 +681
  • +212 +212
  • +967 +967
  • +260 +260
  • +263 +263
  • +1-721 +1-721
  • +383 +383
  • +39 +39
  • +242 +242
  • +243 +243
By entering your phone number, you are accepting to receive promo messages from AskGamblers.

Enter the code

Didn’t receive the code? or

Verification successful!

You will be automatically redirected to ZenCasino in five seconds. If you are not redirected please select

ZenCasino Complaints

ZenCasino News