
ZenCasino
- + de 1 mil caça-níqueis online
- Jogos de vídeo poker e bingo
- Suporte via chat online em português
- Disponível para celular
- Restrito em vários países
- Termos e condições de uso apenas em inglês
O ZenCasino é um dos cassinos online desenvolvido pela RR Investments N.V. Oferecendo uma grande seleção de jogos de cassino, com mais de 1 mil caça-níqueis disponíveis, a experiência em apostas faz com que o serviço seja um dos melhores. Os jogos podem ser acessados instantaneamente tanto pelo computador quanto celular. O site está disponível em diversos idiomas, inclusive em português. O ZenCasino é licenciado e regulamentado pelo Governo de Curaçao.
Países e territórios restritos
Por conta de restrições, o cassino não aceita jogadores de alguns países, visto que as leis proíbem a abertura de contas nesses locais. A relação completa de países e territórios restritos pode ser consultada em “mais detalhes do cassino”.
Jogos online
Há vários jogos em ZenCasino. Além de caça-níqueis online da Yggdrasil, Pragmatic Play, Microgaming e NetEnt, os jogadores também poderão encontrar os títulos mais populares da Relax Gaming, Habanero, Betsoft e muitas outras fornecedoras renomadas.
Os jogos podem ser encontrados na página principal do site, nas categorias disponíveis (novo, feature buy, recomendado, popular, megaways e ganhe de dois jeitos) ou ainda de acordo com o fornecedor. Utilizando a ferramenta de busca, ainda é possível localizar o caça-níquel desejado por título.
Alguns dos mais populares jogos são: caça-níquel Mega Pearl Gigablox, caça-níquel Piggy Bank Twins, caça-níquel Fruit Party 2, caça-níquel Golden Glyph, caça-níquel The Dog House Megaways, e muito mais.
Além do vasto portfólio de slots, o ZenCasino ainda conta com outras variedade de jogos de cassino, como variações de Blackjack, Roulette e Bacará. Há ainda diversas opções de vídeo poker, incluindo Texas Hold’em 3D, Joker Poker, Aces&Faces e Oasis Poker. Quem gosta de jogos de vídeo bingo online encontrará títulos como Viking Runercraft Bingo, Rio Bingo, King Bingo, entre outros.
Cassino ao vivo
O ZenCasino tem um vasto portfólio de jogos de cassino ao vivo e com crupiês reais. Mais precisamente, há opções de Roleta, Blackjack, Bacará e Pôquer ao vivo. Dentro dessas categorias, Crazy Time, Monopoly Live, Craps, 2 Hand Casino Hold'Em e Double Ball Roulette são algumas das opções de jogos.
Cassino para celular
O cassino pode ser acessado pelo celular, uma vez que é o site é otimizado para funcionar de qualquer smartphone ou tablet. Jogos de caça-níqueis, de mesa, bem como as opções da modalidade ao vivo estão disponíveis via celular. Para acessá-los, o que o jogador precisa fazer é utilizar um navegador móvel compatível e escolher qual jogo deseja jogar.
É possível acessar de qualquer smartphone ou tablet iOS ou Android. Além disso, caso o jogador não tenha uma conta, é possível se inscrever pelo dispositivo móvel também.
Suporte
O suporte é um ponto muito importante que os jogadores levam em consideração na hora de escolher o cassino ideal. O ZenCasino possui um suporte via chat online, que funciona 24 horas, todos os dias. Além disso, é possível entrar em contato por e-mail. Para os brasileiros, o suporte está disponível em português.
Imparcialidade e segurança
O cassino faz uso de protocolos de segurança, tecnologia e criptografia para que as informações dos jogadores e financeiras sejam sempre criptografados com tecnologia SSL de 128 bits. Isso garante que as transações estejam protegidas de terceiros quando efetuadas pela internet.
Além disso, o ZenCasino faz uso de gerador de números aleatórios para garantir que todos os resultados sejam justos e imparciais o tempo todo.
Jogo responsável
O cassino apoia a prática do jogo responsável. Por isso, o site só permite cadastro de pessoas com 18 anos ou mais e disponibiliza ferramentas de controle para que o usuário possa estabelecer limites diários, semanais e mensais com relação à sessão de jogo e depósito.
O site ainda recomenda aos seus usuários entrarem em contato com organizações especializadas em caso de dúvidas ou questões relacionados à prática de jogo.
Cassinos mais populares
Avaliações de jogador


The impressive variety of games and providers stood out, and I experienced no instances of lag or inconsistency. Verification was a smooth process, and withdrawals were consistently prompt.
The layout, structure, and design are quite perplexing. Initially, I faced challenges in locating games from a particular provider. The customer service was lacking, and it took an extensive amount of time to receive responses to queries.

While Zen Casino boasts a stable website that doesn't crash and offers a wide variety of games from various providers, regrettably, these seem to be the only positive aspects of the casino.
The support at Zen Casino operates smoothly but is limited to English, and the withdrawal options are rather restricted. Additionally, the withdrawal process can be time-consuming, and the bonus system is unclear and difficult to comprehend. These factors combined make it challenging to fully enjoy the games, despite the casino offering a wide selection of gaming options.

To start with, the main advantage of this casino is the payment method, It has quite a wide variety, and an especially great feature is crypto availability. Pretty nice design, a lot of slots, and responsible gaming.
Overall I enjoyed the casino, made some deps using crypto, took some offers to have big wins in Catrina, and withdrew my money (not fast, unfortunately)
An extremely complicated verification and withdrawal process, it takes forever (comprehensible to other casinos) to withdraw your funds, but at least they pay you your money:)

The web design is simple with good graphic design. Works well on PC and mobile. Pretty "wide" selection of games. Fast registration, VPN friendly, and many deposit options. At least for me, easy and ok withdrawal speed (after the wagering bonus). No "deposit" fees. They have some sort of responsible gaming tools.
Terrible and very unfriendly chat support. Tries not to answer any of your questions only replies "Did you read the terms?" "Did you read the rules?". This is one of the major down points so far. Really disappointed. Even semi-automated help desks are better than this. If you have employees that are meant to do this job, let them use good English and try to be nice as possible and give out as much information as possible and not try to avoid questions or be sarcastic in the way the user has read the rules. It will give your customers a better experience... Jesus...
This is from my experience - I had luckily no issues but had questions that are still unanswered as I couldn't find any answer anywhere on their website and I know support won't be of any help.
They have some player levels and it's impossible to find which level you are and how much you are missing to get to the next level.
They have some casino races which are also impossible to find.

Their website doesn't crash and it has lots of games from many providers I guess, but sadly those are about the only redeeming features of Zen Casino.
I have played at over 20 casinos during the last 5 years, and Zen Casino is by far the worst one that I have ever encountered.
Let's first deal with the elephant in the room: they refuse to pay out winnings! They will use all sorts of delays and shameless excuses to make sure that you never see a cent, and will even lie to your face about it. For example, after winning €4000 at a slot (no bonus involved) and trying to withdraw it, Zen Casino cancelled my withdrawal (!) and claimed that "they need to contact the game provider for a gameplay security check", and that this would take "5-10 working days". 5-10 working days, what? In the 21st century? Seriously?
If you guessed that this was just an excuse to not pay out legitimate winnings, you were correct. 5-10 days (and more) passed and I got a statement from the game provider saying that they have never been contacted by Zen Casino regarding my gameplay or account.
In other words, Zen Casino will simply stonewall you with false excuses and wait until you either give up or lose your money.
When confronted with these facts, Zen Casino was unable to provide any evidence that they had ever initiated any such contact with the game provider, and resorted to simply repeating "It's our T&C" and stonewalling me. Well sure, but then they're violating their own T&C, because it clearly says they will contact the game provider, and they obviously never did that!
It's simply unbelievable for any business - let alone a casino - to just lie to your face in this fashion.
You will never get paid a cent at Zen Casino, and I strongly advise all readers to put their money elsewhere.

To me, this casino is one of the best and most trusted crypto casino today. I've been playing here for almost 2 years, and until now I never experienced any problem with this site. My winning here is on + but it's not much. It is almost a break-even for me, but so satisfied with their service.

In my opinion, this is one of the few casinos where you can really play without problems. The site is great, there are no errors, long downloads or anything like that. Everything works quickly and beautifully. Payouts are also fast. Well, there are quite a lot of bonuses. Now I play only here.

First time I played there, I deposited 3 times first 2 deposits were nothing. The third I think i managed to get up to a balance of 60000 CAD. I hoped I would get paid and I did without much hassle. I did only ending up withdrawing 27000 but was paid.
Support works well only in English, with small withdrawal options, long withdrawal process. Incomprehensible bonus system. All this makes it difficult to enjoy games, although the choice of games is quite large.
What can I tell you, before I deposited with mifinity, I asked in live chat if I will be able to withdraw by mifinity too, they told me yes, with no problems, so I deposited 25€ and by luck, I won 500€. When I was going to withdraw this amount, I was surprised to find that there was no mifinity option, only SEPA, which I can't use... ridiculous, the worst casino I've ever used.