YakoCasino

Good selection of games, easy to initially set up an account and deposit.
Good sign-up bonus which was added instantly upon deposit.
Quick to respond to through email

Website UI does not seem well designed and pages have been slow to fully load at times.
Despite this casino under the newer UK GC guidelines to prevent withdrawals being unfairly impeded, my withdrawal was held pending a request for a number documents. The deposit option was still available and I could still play while my withdrawal was held, funnily enough.
I find the larger, more well-known casinos quicker and less frustrating if you actually win.

Yeah I think YakoCasino has what it takes to be a fine casino at all. They do have some great games to offer and the customer service is really off the charts.
You could always rely on that service and make it look like it was a hotel in the first place. That is what I think makes it easy to play in this casino since there are many others who try to play a wide variety of games that we know of. That is what makes it easy for players like me to come up with this good review.

I think the only downside on this one is the lack of a proper bonus list. I mean that not all casinos have one but they do at least offer some of the best ones you could get anywhere. That makes it easy for us to find out and see which of them all casinos is the best.
Other than the bonuses, I think I do not have much problem about it since it really does a fine good job about its work on the casino in the first place. I just wish they would work on that one now.

They hold your withdrawals for well over 14 days due to long response times and extremely private information of bank statements on your personal accounts, savings accounts, wage slips and more. Terrible casino.

The gaming commission clearly says that no casino can hold withdrawals on the terms for information, yet Yako and all the other 11 sites under the L and L Europe group do this.

Avoid at all costs if you play to withdraw your funds.

They give good promotions on their website, for example the one bonus which I liked is 200% Bonus. I haven't seen such bonuses much in other casinos. Games are nod bad and a goog selection of them.

Where is live Chat there? I don't want to wait a few days to get an email answer on my question. It is very unconvenient! Maybe I am wrong and just couldn't find it, so please help me with it. I had to contact them about payment fees, it is not normal that fee is so high!

Yako Casino is a great place to play. I love the layout, especially the colour scheme. There are a huge selection of games to choose from. The live chat guys are friendly, professional, and helpful. All games run smoothly. Once a withdrawal request has been made, you don't have the option to reverse, which is great as it is sometimes tempting to do so.

Love that they reward players on every deposit made in the way of wager free cash which is available 24 hours after all deposits made. This rewards structure is much better than rewarding players with free spins or cash that carry ridiculous wagering.

Withdrawals could be a little faster. There are a few other casinos I play at where I receive withdrawals to my bank account in under an hour, so no reason Yako and others can't follow suit. They don't have the games 'Monopoly Live' or 'Dream Catcher' which is a pity as I like a flutter on those from time to time. Apart from these minor gripes, I find Yako to be a fair, fun place to play.

There is no way to contact them (e-mail address doesn't work and chat button doesn't work either). My money is stuck in the casino and there isn't even a withdrawal option on the site. I even tried to click their FAQ page, but it's empty. Scam? Help!

YakoCasino

January 10, 2020

Hi Viikku,

Thank you for letting know our email wasn’t working. After the overhaul of the Yako lobby we apparently hadn’t updated the script. So let me start by apologising for the inconvenience and informing we have updated the script so you should be able to connect.

mailto:[email protected] Is the correct link.

As I can’t send you a direct mail from here. I can’t have our customer support contact you.

Again sorry for the inconvenience and I hope all will be sorted shortly!

Kind regards,

Rogier

Yako casino belong to the L&L group of casinos and I registered at a few of them. I registered here because of the deposit options such as bitcoin was available, and I could play in my own currency which is zar as well. They had a welcome offer of 50% bonus only, but I also received 22 free spins no deposit required.

I think the sign-up spins was on Starburst with a wagering of x30 or x40 attached, cannot really remember. The 50% bonus has a wager of x40 the bonus amount only. I like their bonus system as real cash is used first and if you happen to get a big win, then you can cancel the bonus and request a withdrawal.

My first deposit was 250zar and had 125 zar bonus. I played a couple of slots and had a huge win on Asgardian stones. I think Netent just released that slot at the time. Soon after my balance raised to 800 zar I decided to get in touch with live chat.

I contacted them and waited a short while. The nice thing is when you contact them you can actually send them messages so long, so you do not forget what to say when they arrive. They on average answer chat between 30 seconds – 1 minute. They are knowledgeable but sometimes you wait for them to get an answer.

Once they confirmed I can cancel bonus and withdraw funds I sent in documents for verification and requested a withdrawal. Documents took about 24 hours to get verified. Once that was done, I contacted them again and they said 24 hours for e-wallets. The next day the money was in my account.

They have a lot of providers, but I hardly play with bonuses these days as you cannot claim them using e-wallets anymore. I like playing my BTG slots here, like Bonanza with higher stakes since its in my own currency and made a few withdrawals here actually. This casino can be trusted, and I would always give them 1 or 2 deposits in a month.

Here's another on-line casino from the strange names club. What on earth does Yako mean anyway?! Or am I just not Japanese enough to understand? Or am I just hopelessly uneducated and/or ignorant?! I have no idea, but I can for sure say me and my last girlfriend often joked about the ridiculous names of on-line casinos and whilst this one might be FAR from the most silly, it's definitely worthy of that discussion!

Down to business, this place always stuck in my head because of their obsession with the number two... 22 no deposit free spins upon registration, though sadly only on NetEnt's Starburst, bonuses capped at £222 pounds, lots of things like that. It's pretty clever really, many casino's use traditionally "lucky" numbers such as seven or eight and just by picking a different number this brand manages to establish a little bit of identity. Props for that.

As I mentioned, I received 22 free spins just for signing up but as you'd expect they didn't amount to much as I was forced to play them on godforsaken Starburst. We all know why casinos love to restrict their bonuses and welcome offers to this silly game - super low variance, maximum win of 500x stake, and I dare to say one in millions odds of ever actually hitting that maximum win. I wouldn't be so upset if it weren't for the fact they even have the gall to attach a wager requirement to the outcome of those 22 10 pence spins.... alas, as much as I hate this and would actually prefer it if the casino gave zero no deposit offer whatsoever rather than this insulting one, I do think this casino is reasonably generous with the rest of their promotional offers so I guess I will let them off !!

I definitely appreciate the fact I receive offers in my e-mail quite regularly from these guys, and whilst they too generally have wager requirements attached they are always on better games than Starburst, which is a huge plus for me. So many casinos these days don't bother giving their regular players anything at all, and this is a casino I've only deposited at a handful of times and they still send me regular match bonuses and free spin offers... take note Videoslots, Unibet!!

So whilst there isn't anything too outstanding about this casino, I like the game selection, I've been fairly lucky here, and their support and promotions are well above average. In the crowded market out there today, you really can't ask for much more than this.

Oh and btw... my much less ignorant girlfriend informs me that "YakoCasino" actually just means "Your Casino" ... well that's me told!!

Tried to make a withdrawal and they removed £60 from my account for "fees"
Bonuses have big wagering requirements and even if you win winners are capped
Took over 9 emails to verify my account
Slow and incompetent staff members

Userinterface is very nice, also the chat responses are prompt

Payment options are removed without any prior notices... for example neteller..This locks the money at the casino and make it most unreliable