YakoCasino

Good selection of games, easy to initially set up an account and deposit.
Good sign-up bonus which was added instantly upon deposit.
Quick to respond to through email

Website UI does not seem well designed and pages have been slow to fully load at times.
Despite this casino under the newer UK GC guidelines to prevent withdrawals being unfairly impeded, my withdrawal was held pending a request for a number documents. The deposit option was still available and I could still play while my withdrawal was held, funnily enough.
I find the larger, more well-known casinos quicker and less frustrating if you actually win.

Yeah I think YakoCasino has what it takes to be a fine casino at all. They do have some great games to offer and the customer service is really off the charts.
You could always rely on that service and make it look like it was a hotel in the first place. That is what I think makes it easy to play in this casino since there are many others who try to play a wide variety of games that we know of. That is what makes it easy for players like me to come up with this good review.

I think the only downside on this one is the lack of a proper bonus list. I mean that not all casinos have one but they do at least offer some of the best ones you could get anywhere. That makes it easy for us to find out and see which of them all casinos is the best.
Other than the bonuses, I think I do not have much problem about it since it really does a fine good job about its work on the casino in the first place. I just wish they would work on that one now.

Unfortunately you have to put some characters in this part to put your true feelings in the dislike part. However I suppose some of the games are fun but that's it

They hold your withdrawals for well over 14 days due to long response times and extremely private information of bank statements on your personal accounts, savings accounts, wage slips and more. Terrible casino.

The gaming commission clearly says that no casino can hold withdrawals on the terms for information, yet Yako and all the other 11 sites under the L and L Europe group do this.

Avoid at all costs if you play to withdraw your funds.

There is no way to contact them (e-mail address doesn't work and chat button doesn't work either). My money is stuck in the casino and there isn't even a withdrawal option on the site. I even tried to click their FAQ page, but it's empty. Scam? Help!

YakoCasino

vor 5 Jahren

Hi Viikku,

Thank you for letting know our email wasn’t working. After the overhaul of the Yako lobby we apparently hadn’t updated the script. So let me start by apologising for the inconvenience and informing we have updated the script so you should be able to connect.

mailto:[email protected] Is the correct link.

As I can’t send you a direct mail from here. I can’t have our customer support contact you.

Again sorry for the inconvenience and I hope all will be sorted shortly!

Kind regards,

Rogier

Yako casino belong to the L&L group of casinos and I registered at a few of them. I registered here because of the deposit options such as bitcoin was available, and I could play in my own currency which is zar as well. They had a welcome offer of 50% bonus only, but I also received 22 free spins no deposit required.

I think the sign-up spins was on Starburst with a wagering of x30 or x40 attached, cannot really remember. The 50% bonus has a wager of x40 the bonus amount only. I like their bonus system as real cash is used first and if you happen to get a big win, then you can cancel the bonus and request a withdrawal.

My first deposit was 250zar and had 125 zar bonus. I played a couple of slots and had a huge win on Asgardian stones. I think Netent just released that slot at the time. Soon after my balance raised to 800 zar I decided to get in touch with live chat.

I contacted them and waited a short while. The nice thing is when you contact them you can actually send them messages so long, so you do not forget what to say when they arrive. They on average answer chat between 30 seconds – 1 minute. They are knowledgeable but sometimes you wait for them to get an answer.

Once they confirmed I can cancel bonus and withdraw funds I sent in documents for verification and requested a withdrawal. Documents took about 24 hours to get verified. Once that was done, I contacted them again and they said 24 hours for e-wallets. The next day the money was in my account.

They have a lot of providers, but I hardly play with bonuses these days as you cannot claim them using e-wallets anymore. I like playing my BTG slots here, like Bonanza with higher stakes since its in my own currency and made a few withdrawals here actually. This casino can be trusted, and I would always give them 1 or 2 deposits in a month.

Here's another on-line casino from the strange names club. What on earth does Yako mean anyway?! Or am I just not Japanese enough to understand? Or am I just hopelessly uneducated and/or ignorant?! I have no idea, but I can for sure say me and my last girlfriend often joked about the ridiculous names of on-line casinos and whilst this one might be FAR from the most silly, it's definitely worthy of that discussion!

Down to business, this place always stuck in my head because of their obsession with the number two... 22 no deposit free spins upon registration, though sadly only on NetEnt's Starburst, bonuses capped at £222 pounds, lots of things like that. It's pretty clever really, many casino's use traditionally "lucky" numbers such as seven or eight and just by picking a different number this brand manages to establish a little bit of identity. Props for that.

As I mentioned, I received 22 free spins just for signing up but as you'd expect they didn't amount to much as I was forced to play them on godforsaken Starburst. We all know why casinos love to restrict their bonuses and welcome offers to this silly game - super low variance, maximum win of 500x stake, and I dare to say one in millions odds of ever actually hitting that maximum win. I wouldn't be so upset if it weren't for the fact they even have the gall to attach a wager requirement to the outcome of those 22 10 pence spins.... alas, as much as I hate this and would actually prefer it if the casino gave zero no deposit offer whatsoever rather than this insulting one, I do think this casino is reasonably generous with the rest of their promotional offers so I guess I will let them off !!

I definitely appreciate the fact I receive offers in my e-mail quite regularly from these guys, and whilst they too generally have wager requirements attached they are always on better games than Starburst, which is a huge plus for me. So many casinos these days don't bother giving their regular players anything at all, and this is a casino I've only deposited at a handful of times and they still send me regular match bonuses and free spin offers... take note Videoslots, Unibet!!

So whilst there isn't anything too outstanding about this casino, I like the game selection, I've been fairly lucky here, and their support and promotions are well above average. In the crowded market out there today, you really can't ask for much more than this.

Oh and btw... my much less ignorant girlfriend informs me that "YakoCasino" actually just means "Your Casino" ... well that's me told!!

Tried to make a withdrawal and they removed £60 from my account for "fees"
Bonuses have big wagering requirements and even if you win winners are capped
Took over 9 emails to verify my account
Slow and incompetent staff members

Userinterface is very nice, also the chat responses are prompt

Payment options are removed without any prior notices... for example neteller..This locks the money at the casino and make it most unreliable

I would like to comment.

Everything is very good, instant cashout, excellent live chat, good bonus campaign!

Only got good things to say about YakoCasino - Standard verification check, decent slots, good choice of live tables but most importantly they pay fast! Not to mention there live support is very helpful. 10/10 for me.

Would be great if they did payouts over the weekend.

Fabulous casino for Canadian customers. Have Interac e-transfer which makes Deposits / Withdrawals incredibly easy and fast. Have all BTG games as well as Lightning Roulette - a lot of sites don't have those for Canadians. Love the interface and the casino support.

Really nothing to note. Top notch casino. Other bad reviews are people upset about losing money, I suppose.

Lots of slots and live casino. nothing other positive

Did not got my first deposit match or free spins as already played at on of their sister sites, dont think this is fair so went on to speak to live chat and the guy I spoke to did not want to know and very rude.

They get one star because it was easy to selfexclude.

No slots available, no table game and no live games. I didn't get the signup bonus and when I asked about it they told me that restricted counties didn't get the bonus and when I told them that I was not on the restricted list they asked me where I was from, I told them and the only thing they said was "Yea then you don't get a bonus sorry". No explanation or anything just sorry and goodbye.

Great choice of slots and live casino. Withdrawal request processed and paid very quickly.

None of my favourite igt games but other than that nothing to dislike

Quick and easy to sign up I like the layout too. I like the bonus offer and 10 free spins to try out the site Before making a deposit..

Free spins mentioned as promotion on sign up was impossible to find and play and know which game is eligible still never got to play them.

I made exact one 10€ and cashout 120€ which was approved on next business day. Very nice.

I like their bonus policy. You can cashout your real money funds at anytime until you don't touch the bonus. They have a very sweet welcome offer. You get 100% and 222 freespins on starburst for just 10€.

The email support answer fast. The 222 freespins were not credited when I made my deposit and live chat was offline. I played at night. Next morning answer email support and issue was solved, also very nice.

They have slots from netnet, microgaming and amatic which runs on the site with no problem.

NBothing. I did not play bec ause the live chat is not available and there seem ot be something with the license

Some basical things seem to be not in order. In the footer it says Yako Casino is operated by Every Matrix NV, which is not true. At the MGA license seal YakoCasino.com does not appear, but it does appear at the license of another operator (L&L Entertainment)...

Good microgaming games easy to navigate.

You are able to send documents through chat, unlike some casinos. To me that's a plus.

I asked chat support if my 100% bonus will be added automatically, sure enough the chat support said "Yes". I deposited 20 knowing I'll get 40, only to find out that I had to manually get the bonus. Chat support is not 24 hr. I feel cheated. My deposit went very quickly. I don't think I'll deposit here again,unless they make it right. 4 stars out of possible 10.

YakoCasino

vor 8 Jahren

Hi JONKAT,

We are sorry to hear that you have had a negative experience with us.
I have reviewed your communication between our support team, and they informed that you would need to choose the bonus at the deposit stage by clicking the bonus option.

Should you still wish to receive the welcome bonus, our support team can manually add it if you make a qualifying deposit and contact us before playing with the deposited funds.

If you have any questions, our support is available between 12:00 - 23:00 CEST on every day of the week and are more than willing to assist you with anything.

All the best,

YakoCasino team

It's all up to you. How you manage your affairs regarding online casinos depends on you. This casino allows you to win big or to lose big. They will always pay you when you win, and they are gracious with bonuses for loyal customers. I've won thousands here. I've never had a problem. The staff on chat are very helpful and friendly and they do their best to resolve your issues.

They are not always there so you have to be patient and wait sometimes. The withdrawal process takes longer on weekends and holidays, however the banks are not open anyhow.

YakoCasino

vor 8 Jahren

Dear JASONS,

Thank you for your kind words and feedback regarding our website.

We do hope that YOUR YakoCasino experience will continue as positive, and we do wish to see you back playing with us.

If you have any questions, don't hesitate contacting us, your support team will gladly assist you with anything.


All the best,

YakoCasino team

Very good platform many games, very fast payment no problems at all.

I have been trying out few casinos around the net. This casino is simple, nice interface, offers most of the games that can be found elsewhere and very easy to navigate.

I had no problems with the transactions, withdrawals are simple and fast. So far this casino is one of my favorites, Tuesday offers are ok but could be better. I like this casino! If you like it simple and fast i really recommend you this one.

Well no casino is perfect, I found the support a bit unpleasant, specially one "guy" the rest are ok. The games are a bit all over the place, it should be arranged by game type, lines etc.

Nice design/interface. The games are good but can be found elsewhere.

Total ripoff. I believe the people that run this casino are very good (stupid in the long run) businessmen/conmen.
They had a supposed glitch with my withdrawal of a little over 4'000.00 Euros and the withdrawal could not be processed.They couldn't fix the problem.

I was stupid myself cause the next day, I ended spending/losing the moneys myself. But after my withdrawal they said the payments team made a mistake and put it back on the available cash to play because there was a technical issue.
They couldn't change it manually or don't have talented technicians to make changes supposedly.

I would not recommend this casino to anyone. Good luck if you go to them.

There is really nothing good about this casino! Very bad treatment of the customers. Don't waste your money. There are good Casinos with great service but sure this one is not.

- The Cumster Chat is very very ungentle and not even 24/7
- Deposit took 8 hours to be booked. And then only after a discussion with the customer service.
- As said the redirecting page from the deposits doesn't work properly
- Bad Boni
Real bad Casino. If a Customer Service Assistant starts to be that argumentative it is a shame for a Casino.

Yako casino is a casino I found out about a month ago. I saw they offered free spins for new members, I signed up but unfortunately I didn't get them so I just forgot about the place, they are new so there were not much information about them. To be honest, I was a little surprised to see them added on AskGamblers in such a short time, so that made me thought they were worth giving another shot.

I saw they offer really great promotions with generous match bonuses and free spins, but unfortunately even on AskGamblers I saw I wasn't eligible for them. I contacted live support and I was told that it was true and the free spins promotion along with other promotions were for limited countries and mine wasn't one of them. Support was really great, I received an immediate response, chat agent made a few jokes and I felt very welcomed at the place.

Since they have Netent software I decided to try them and make a deposit. I deposited 30€ with Skrill and decided to play Starburst. I played with 0.50€ bets, hit a few 10 x bet winnings, but my balance overall was going down fast. When it reached 14€ I went to play Dazzle Me slot. With minimum stakes soon I received free spins round, which was quite surprising. I even had a big win but I think it was relatively small, as I won only 30 x bet from the spins. That was my highest point, slowly my balance decreased and although random wild reels feature came up a few times, I couldn't get more than 20 x bet win. When my balance was down to 5€, I went to Bloodsuckers. I played around 50 spins when I reached 0 balance. I even triggered bonus round but I opened 2 coffins and won only 15 cents.

Overall I think Yako casino is a great, new place and I wouldn't doubt their trustworthy. Support is really superb, game selection is very wide and lobby looked great. Also they offer really irresistable promotions and I am sad I cannot claim them. Absolutely recommend and will play there more.

YakoCasino

vor 9 Jahren

Dear blondie, thank you very much for your kind comments :) I found the notification in my inbox as I came to the office today & when I read the review, it gave me some positive energy & was happy to share with all the Yako team. Player satisfaction is what makes us tick, we're all about making YOUR experience a positive one.

With regards to offering bonuses to different countries, we are currently targeting 8 countries, since we just started & will keep on opening to new markets whilst continuously improving our product. Can you kindly PM me your Yako username? Best, Yvette @ Yako (YY)

Yako Casino is one of the newest casinos on the online gambling market and seeing what great promotion they are running I was more then thrilled and they kept my attention right away. They are established 2015 so really fresh ones having Malta licence which I really trust with EveryMatrix as an owner, I think they are more then trusted so we can play, well actually it wouldn't be so bad if they add at least the UK Gambling licence, so that way they would be very highly rated as an online casino, but who knows maybe that will happen to.

So about their bonuses, must admit as for Netent casino offering 200% ts really nice bonus or not, well actually there is a catch of course,always read the T & C maximum the player will get is up to 50, so maybe for small deposits this is nice bonus, as for the others another 100% match, but what I didn't like is their wagering requirements, the bonus has to be wagered, but not only the bonus but the deposit it self so here we are talking for some huge wagering.

Did I mentioned that I hate those country restrictions of the welcome bonuses, I guess I did, well as I know their welcome bonuses are only for selected countries, which are only seven or eight of them, well of course I am welcomed to play but without any bonus attached. I really never understood why casinos have offers as this ones? It's still mystery to me, how come I am good to play with my own money and when it comes to bonuses I am disliked!

Maybe Yako Casino is decent one, actually I do think they are trusted and secure ones, because I have read nice comments about them, but as long they keep with this country restrictions I think I will wait, so maybe they will change something, who knows, will wait and see, good luck!

YakoCasino

vor 9 Jahren

Hello Katemak,

Thank you very much for the positive words about YakoCasino, and we really do work hard to provide the best gaming experience possible for the players point of view.

Regarding bonuses and excluding markets it is due to that as we are a new casino we want to grow in the suit as an operator and dont want to have bonus costs above our heads, as they most likely will be very high the first couple of months.

And why some countries are welcome and some is not is only due to the fact that we dont want to grow too fast.

Hopefully we can keep increasing the amount of countries as we go along.

Hope you keep enjoying YakoCasino even if you are not allowed to recieve bonuses.

And thanks for the review,

Have a nice day,

All the best,

Peter , YakoCasino