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Videoslots Casino has been a highly rated casino at AskGamblers for some time, and one of the reasons why is because of its usability. The casino is home to a vast number of games, but the games lobby allows you to use several filters to help filter these games and make them more player-friendly.
The overall feel of the casino is welcoming, and navigating between sections is easy. The menus are straightforward, and we were able to find everything we needed stress-free! More of our expert casino reviews can be found below.
- Home to more than 7000 games
- Over 30 payment methods
- Excellent responsible gambling tools
- Withdrawal fees (one free withdrawal per day)
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Videoslots Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About Videoslots Casino
Videoslots Casino is one of the well-established UK casino sites at AskGamblers with a high CasinoRank Score. If you want to choose a reliable casino, in our opinion, Videoslots is up there with the best.
Their casino rating is not only good with us but they’re rated highly among the AskGamblers community too. There are more than 300 Videoslots player reviews, and the casino has an overall high rating. The casino is also popular among our forum community, so if you want to chat with experienced players, check out our forum.
The casino was also awarded second place on our AskGamblers Awards 2021, in the Best Casino category, with the same nomination this year!
- E-Wallets 0-1 hours
- Bank Transfers 5-7 days
- Card Payments 3-5 days
- Weekend Cashouts Yes
- Progressive Jackpot Wins Paid In Lump Sum
Payment Information and Options at Videoslots Casino
When it comes to payments, the casino supports a wide range of options, so regardless of which country you are in, you should be able to find a way to fund your account.
You can securely deposit and withdraw, and you can have one free withdrawal per day with no fee. You can withdraw more frequently, but you will then be charged €2.50 per withdrawal. There are no deposit fees unless you use an SMS Voucher. Your payments are fully secured with 256-bit SSL encryption.
The casino aims to process your withdrawals as quickly as possible, but they can take up to 12-48 hours. You must verify your account when asked, which could delay your initial withdrawal. You can also withdraw up to €10,000 per transaction or €30,000 per day.
Games at Videoslots Casino
Videoslots is an all-around great casino, but one of the things that attract players the most is its collection of the best online casino games! There are more than 7000 titles available, including the latest online slots, tables, progressive jackpot slots, scratchcards, live casino games and various sporting games and events.
And it doesn’t stop there because the casino is home to one of the largest lists of gaming providers we’ve seen so far. Their variety of games is unprecedented.
When there is so much choice, we know it can be a little overwhelming, especially if you’re new here. But Videoslots has you covered. Their games lobby is user-friendly, and there are plenty of ways to filter down the games less and see more of what you like and less of what you don’t like.
You can list the gaming providers using the drop-down menu and select your favourites. You can list games in alphabetical order and reverse order, and you can also list slots by how many rows the game has. You can jump to the most popular games and use the search engine tool to find your favourites instantly.
And when it comes to the live casino, you can list them by game type and provider, which includes the popular Evolution Gaming, Pragmatic Play Live and Playtech. There are hundreds of rooms to choose from open throughout different intervals of the day.
Videoslots Casino's Commitment to Responsible Gambling
The casino also promotes a healthy, responsible gambling ethic, and you’ll have access to several different tools to help main control your spending and time at the casino.
You can set limits on wagers, deposits, losses and max bets. A time-out limit can control the amount of time you spend in one game session, and you can receive a reality check notification about the net winnings in your current session. If you need to take a short break from gambling, you can use the Lock account tool.
Before you start playing, it is recommended that you make use of these limits. For more information about these tools and how to set them, log in to your account and go to "My Profile" -> "Responsible Gaming".
If you need to self-exclude, you can also do this from your account or contact customer services. If you are a UK player, the casino will ask you to specify your occupation and the amount you can afford to spend on gambling per month.
Customer Support at Videoslots Casino
If you need help and assistance with anything, you can contact the casino. There are several ways to do this, but the quickest option is to launch the live chat feature. Live chat is currently available in six languages which can be selected when you open the live chat box.
Initially, you will be transferred to the Videoslots bot, which can answer various questions and topics. However, if your query is more complex, you can transfer to a live chat agent anytime. However, we found the process of connecting to a live chat agent long-winded, with several questions needing to be answered before it could happen.
The good news is that once we were transferred, the agent was available instantly and was able to answer our questions in a friendly and professional manner. Live chat is open 24/7 all year round.
If you don’t want to use live chat, you can also talk to the casino over the phone or send them an email. They also have a good FAQ section that covers various topics and questions.
Complaints
Read the complaints other players have left for Videoslots Casino. Learn more about complaints.
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Share your thoughts with other playersTop reviews from our players
This casino is awesome, the best casino over all, ok there are some casinos out there that are good, but I don't understand how can people not give this casino 10 stars!!
Ok everyone have it's own opinions.
I can't say nothing bad ok the, verification need some time but once you verified you cent await better services nowhere, I know what I say I gamble for years and had never get services like here.
I withdraw in 15 minutes I get an email it is approved it is just great, and the cash backs and the monthly races the free batles for free spins etc just awesome and no wagering videoslots.com Please Please stay as you are!!!!
This casino is the best and most professional I have ever played in over 10 years of gambling on online slot machines - I only play slot machines!
Layout is great - you get a background scenery picture of the game you are playing. The selection of games is excellent - almost every game to wet your appetite.
I love the monthly casino race - you would have to be sat playing for 12 hours a day to win the race but even a recreational gambler like myself can still get a good prize in the race - normally anything over 500 spins and your in with a withdrawal cash prize or £5+, but I often walk away with £15-45 prize money.
Cashback is also a nice feature - I'm not sure what the % is, but there is normally a few quid to withdraw/Play every Friday if I have been playing that week.
The bonuses are also excellent - apart from the welcome bonus where there is play through requirements often there a a small bonus of (say) 25 free spins with no play through requirement, or 1000 spins in the current casino race or 10x cash back on your next 50 spins, the list goes on.
They also have a nice feature of awarding trophies in every different game when you have an achievement - for instance win 30x staked amount in one spin etc... certain trophies and milestones attract a bonus (see above)
I always get through to a member of support within a couple of minutes, whenever there is a problem they always have an intelligent and reasonable response
The games seem to be fair and random - I never feel that I am just being fleeced, but even when there is a losing streak you can always rely on a few quid coming back to you on a Friday and a Monday for all your "hard work".
I am a small time gambler I only play £0.20-£0.60 a spin and try and limit my losses to £300 a month, but at Videoslots I have had many wins of £100 - £200 over the last year - at other casinos I have had bigger wins but that usually ends up being a one off before the downward trajectory - at this casino I am sure the playing field is a bit greener.
Since I joined this site last March 2015 I have rarely tried other casinos, but always regret the contempt that I seem to be met with and always go back to my reliable friend.
Keep up the good work Videoslots.
Nothing bad to say about this site at all.
I once got an issue where a third part they use charged me in Euros instead of Sterling and that incurred a current conversion charge. I contacted them at Videoslots and they reimbursed me with a load of freespins on my favourite game, an apology and an assurance it would not happen again - I'm happy with that
Videoslots casino has no Cleopatra or Pharaohs fortune game.
So far my favorite online casino with over 1500 slots. Instead of bonuses with wagering requirements, this site have a generous cashback program paid every Friday and a weekly spins race. Also, you'll get random rewards like tournament tickets, free spins and cashback boosters.
Most important thing: I made a withdrawal and it worked fine with my Eco account.
Identification process was complicated compared to other casinos. Also, be careful because welcome bonus need to be activated manually. If you don't do that, your wagering will not count.
In the past I have had a fantastic experience of Video Slots. Great selection of games, extremely fast payouts and excellent customer services.
Just recently everything seems to have taken a nosedive. My deposit was processed with another provider meaning I was charged a non returnable fee and my withdrawal has disappeared completely and I am having trouble getting any sensible answers from customer service. I really hope this is a temporary glitch and I want things to go back to the way things were before.
Hi jazzi1, I can assure you that we are working as hard as possible to make Videoslots the best. If you have any issues with your deposit and withdrawal please send me a PM here on Askgamblers with your username and I will look into it. Best regards, Philip
By far my personal #1 Online Casino. Professional, friendly, helpful Customer Service Staff. All the great slot games available. Good security procedures in place. Fast withdrawals. Love the rewards and races, generous rewards scheme. Love this Casino, don't change a thing!
I have found nothing to dislike from my experiences.
VideoSlots Casino is definitely one of the best in any ways. GOOD WORK!! Keep it that way.
VideoSlots casino is a place I've known for a while now. For some time I thought that they didn't accept players from my country, but I was wrong, which was not so long ago confirmed by their live chat. I tried to register via instant play, but I was using a proxy because my government had blocked access to this site. And because of that, after I registered, my account got blocked. I spoke to live chat and it was because of the proxy. So because of all this I didn't visit them for a while.
About two weeks ago I decided to try them on my mobile and I really liked the fact that I didn't need to download any app and yet the casino was running smoothly. I decided to make a deposit of 10€, I did it through Skrill and in a moment the funds were in my account. I also received the 10€ free cash with only 2x wager. I had an option to get 100% promo, but since I knew it would be released in increments, I didn't want that, especially since I had made a small deposit, I didn't want any more pressure. I contacted support to ask if I could use the free cash and not take welcome bonus, and when support assured me I could, I happily went to their game selection.
The reason why VideoSlots casino has been on my mind so long is because of their huge variety of games. They have many software's, including Netent, Microgaming, Yggdrasil and many others, that usually wouldn't go together, but I really like that about them. I saw Nirvana slot and I started to play it with minimum bets. Very soon I triggered free spins that paid almost 100x bet, and since I had to meet wager of only 20€, I played Nirvana until it was done. With a balance of 30€ I decided to try my luck with Twin Spin. I played with 0.25€ per spin and Twin Spin was giving me only dead spins so I lost all balance without hitting bigger win than 20x bet.
After that I spoke to live support again and they have this interesting campaign called week race where they reward the most active players. I think it's really great to have something like that. Overall I am very pleased with their casino, I would only like to see more match bonuses, but they have amazing game selection, even on mobile play and friendly yet professional support, I will definitely play there more.
A large number of the games
Quick payouts
Good promos for players
Wow speechless! withdrawal was instant to my ewallet after my identity proof and thank you for your patience about processing my withdrawal ;) I love this casino so fun and lots of free bonus while you're playing. It keeps you entertained. Even tho I managed to withdraw After several minimum deposit I will surely be back!
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Great casino :) The battle of slots are very fun:) I'm closing my accounts at other casinos, and stay with Videoslots!
I have nothing to dislike at this moment. And all the customer service I have chatted with are very Nice :)