Videoslots Casino Complaints - Withdrawal & Other Problems

Videoslots Casino - Withdrawal pending and account issues for a week

I first noticed I had issues with my account last Monday. My withdrawals were pending and getting reversed. On contacting support they said my account ...

Videoslots Casino - Neteller deposit was not credited to Videoslot account

I made deposit (100e) 9th of January at 0:32 CET. Neteller prosessed it and confirmed that money has been sent. Money wasn't credited to videoslots ...

Videoslots Casino - Casino error in a customer manual payment

Videoslots made a manual international payment to me of £14.40 on August 5th 2024. However, they did not detail all the correct Swift/IBAN ...

Videoslots Casino - Withholding Winnings and Account Closure

So I’ve been trying to get my winnings from Videoslots for over 1 month now. At first, there was compliant for a couple of days. I deposited £2500 ...

Videoslots Casino - Account deactivated for over a month

My account at videoslots has been deactivated for over a month, I'm a fully verified player. After numerous interactions with the casino, I have been ...

Videoslots Casino - Verification issue and blocked account with 1500euros

Dear team, I really hope that my complaint will be clarified, due to the unprofessional work of the videoslots team! I have been playing in this ...

Videoslots Casino - No response from Videoslots

On Thursday the 12th of January I won £400 on my Videoslots account. I have been a member with Videoslots since March last year. Made several ...

Videoslots Casino - Still haven't been paid after 4 weeks

Hello,On September 22nd 4 weeks ago I made a withdrawal that Videoslots lost and still haven't solved the problem of finding the money or making a ...

Videoslots Casino - Slow verification process and pending withdrawal of €2,000

I have been waiting for 3-4 weeks for them to check an additional document which they required to pay my pending withdrawal. My account was already ...

Videoslots Casino - Still haven't paid a withdrawal after 9 weeks

Hi,On 13th July roughly 9 weeks ago I was spending a bit of money on Video Slots nothing like I haven't done before and ended up with a £4,000 ...

Videoslots Casino - Refund Almost Impossible To Use

On 04/05/2022, I paid 50€ to enter a head to head slot battle on a game that was very accessible before this, NetEnts Twin Spins. Just recently ...

Videoslots Casino - Using Document Review process to delay my withdrawal as much as possible

This is the 3rd time I am trying to make a complaint about this casino and it keeps getting rejected on the bases of Videoslots reviewing my ...

Videoslots Casino - Verification issue blocked withdrawals

Hi,Never thought I will have any issue like this. Will try to keep it short...At Video Slots I have been playing since 2020, I really enjoyed it ...

Videoslots Casino - Missing withdrawal for 3 weeks so far

Withdrawal for £1750 made on the 11.12.21 to an old debit card, I was told that it wouldn’t be a problem as long as it was still linked to my bank ...

Videoslots Casino - Withdrawal still pending after days of waiting

Hello,I have been playing at Videoslots casinos for 1 month now and everything was going great. My account is fully verified as seen on the screenshot ...

Videoslots Casino - Missing Deposit via interac

I deposited $30 on Nov. 12 2021 through Interac using gigadat services. Deposit still hasn't shown. I've contacted love chat almost daily and still ...

Videoslots Casino - Withdrawal gone missing

Hi Made withdrawal of £561 on 28/10Waited standard 5 working days Forwarded bank statement ( which I'm very uncomfortable with) to verify funds weren ...

Videoslots Casino - A Withdrawal Delay over $1,300

Hi there , I seem to be waiting for a credit card withdrawal from Videoslots Casino in the amount of 1300 USD it seems to be dragging on for whichever ...

Videoslots Casino - Hold withdrawal

Hi more then 3 weeks videoslots.com can let me to use my funds and hold them in website without reason.3 weeks ago ask me for source of wealth check ...

Videoslots Casino - Missing deposit issue still not resolved

Hi there , On 3.2.2021 I attempted to make a deposit with Videoslots Casino via visa debit card and the amount I transacted failed to appear. It has ...

Videoslots Casino - missing deposited funds

I made a deposit of £20 via neteller 3 days ago. When I opened up a game I realised that no funds to play with. contacted support via live chat ...

Videoslots Casino - Unjustified confiscation of €1,700 deposit

Videoslots collected 1,700 eurosJuly 16, 2019 I passed account verification at VideoslotsOn July 17, I made my first deposit and played blackjack, ...

Videoslots Casino - Take deposit from my bank but I didn't get and not get refund

On 4th of February from my bank account was deposited 20£ + 10£ + 10£ + 10£ + 10£ + 10£ = 70£ without my permission to Videoslots Casino but ...

Videoslots Casino - Claims my $15,000 bitcoin withdrawals have been processed yet can't locate the funds

We all know that withdrawing to a bitcoin wallet is more or less instant. Two weeks ago I made 2 withdrawals at the same time, one for 5k and other ...