Videoslots Casino

Bin schon sehr lange bei Videoslots und es gab nie Probleme.
Sehr empfehlenswertes Casino!
Viele Spiele Anbieter und tolle Übersicht.
Viele Einzahlungs sowei Auszahlungs Möglichkeiten.
Alles in allem sehr gut.

Nichts negatives :)
Hat allesnwas ein Spieler braucht.
Verifizierung super schnell & Auszahlungen ebenso.
Kann ich wirklich nur empfehlen!!
Beste Grüße

I like to play here for the following reasons. Video slots are fascinating stories on popular topics. And in the desktops there are many varieties of roulette. I play these games depending on my mood. There is income, transactions with cue ball are instantaneous.

Videoslots Casino

28. März 2023

Hi HanryHub,

Thank you for leaving us a review, we truly appreciate it.

It's nice to hear that you have had a good gaming experience on our site. We try to keep wide selection of games for all the tastes. Hoepfully you will keep enjoying playing on our casino.

Kind regards,
Team Videoslots

The site in general, customer service and everything like that is great and I would have rated higher if not for the dislike below. I would have easily given this site a 7, 8 or maybe even 9 star review

This website just keeps crashing. If you're thinking of using the website on a Monday or Thursday after 6pm CET then forget it as the site will probably crash. Considering how much money a casino makes I fail to understand how they can not have a reliable website. Shame really that the reliability of the website is taking away what would be a great score

Videoslots Casino

6. Januar 2023

Hi phillthebass

Thanks for leaving a review. All the feedback is always appreciated.

I'm sorry to hear that you have experienced issues with the site. There's been some technical issues with Battle of Slots but we are in the process of solving those issues. There should be improvements with them coming very soon, which should fix the root of the issue.

Kind regards,
Team Videoslots

I've been playing in this casino for a couple of years and I was very satisfied, fast account verification, fast payout, a large selection of games, free tournaments with a minimum deposit of 20 euros, but you have to reach 2500 XP, there is also a Jackpot wheel and weekend Booster, customer support is very fast in most cases.

And now the reality is that in the last two years, from the best casino with the best rtp to the one among the worst rtps, the bonus function has doubled, when you play slots you will get 50% less free games than two years ago, there are no more free tickets for tournaments, no more free games spins via emails.
I give you 6 stars only based on the past, if I had to give a rating for the last two years it would be much, much lower! Greetings

It's just fun to play here. A very large selection of games, there are all popular games. There are many freerolls - which is very cool. New games appear frequently.

Very strict validation, which is a bit annoying. Isn't it possible to be more trusting of people? :) Great site, but I think they can make the site more modern.

Videoslots Casino

15. September 2022

Hello TONYROLAN,

We're happy to hear that you have found our game library to have a great selection. We strive to be the biggest casino with the most games, and we will frequently have new games available.
You can follow along with game releases on our news page, as well as get information about freeroll tournament events and other happenings with our casino.

We appreciate the feedback about site design and strict verification. There are requirements we're upheld to by licence obligations, which unfortunately can make the verification process a bit of a hassle, but we have support staff available on our live chat 24/7 who are always happy to offer assistance with completing the account verification.

We hope you enjoy your stay with our casino, and we wish you good luck.

Kind regards.
Team Videoslots.

This casino has a lot of games and providers. The withdrawal process is fast. I have been playing in this casino for a long time already until they became unreasonable and unfair.

This casino will allow you to deposit but will not allow you to withdraw your winnings claiming that you haven't sent the source of wealth documents. When you send they will ask for more sensitive information such as details of a mortgage, who you send money to, how much you pay your credits cards. You send again details but then they ask for different information. In the end it's just frustrating you no longer intend to withdraw and file a complaint with the MGA and the relevant data protection authority. Don't play here

Videoslots Casino

30. August 2022

Dear EEEEMMMMOOOO,

We thank you for your review.

It's nice to hear that you like our game selection. We keep adding new games every week from various of providers, to give our customers different kind of game experiences.

We are also happy to hear that you like the speed of our withdrawals. We try to approve them as soon as possible. Of course, the actual transaction speed depends on the payment method.

We are sorry to hear that you have had some issues with the source of wealth process. It can be a bit frustrating sometimes but it is something we need to do to comply with all the legal rules and regulations. Our customer support is always happy to help through this process and will explain what is needed. Sometimes we may need further documents, as it seem to have been in your case.

I hope everything will be finally solved for you.

Please always feel free to take contact to our support via [email protected], or via our 24/7 live-chat on https://www.videoslots.com/customer-service/

Kind regards.
Team Videoslots

I recommended this casino, very very very fast withdrawal, good games, good support.
From my experience for this casino from 0 to 10 is 11 :P, Really I'm very happy with this casino.

Very slow support. I get no answers when I send questions by email. There is no telephone support. And in their chat they can not give relevant answers to questions. Tiring...

I opened an account and made a deposit on April 18th. I placed a sports bet on a live table tennis event and it ended soon after that. My pick won but the bet has not been settled to this day so I have waited over a week now with an open bet.
There are 570€ winnings pending on the bet and they can only tell me it’s a technical issue but don’t know how long will it take to fix it. It seems weird that when I open an account and the technical issues appear on the first bet I make.
I have filed a complaint to MGA but we will see what happens.

I had been hearing about Videoslots casino from a long time and was part of a lot of discussions about the site on our AG forum. I finally decided to sign up on the casino. Videoslots casino operates with MGA license. The site has a very basic design and the sign-up process takes under 30 seconds. The site offers you to choose from 10 different currencies which include GBP, EURO, USD, INR. The minimum deposit and cash out amount at the casino is €10 and €20 respectively. The casino has lots of Payment methods which are cards, e wallets, vouchers so filling your account is never going to be a problem.
The casino has more than 100 slot providers that come together to give you more than 6000 slots. These providers include BTG, Play’nGo, Pragmatic Play, Playtech, Netent, No limit City, Thunderkick, Elk gaming and many other big and small names. The casino gives you a bonus offer of a 100% up to €200 on your first deposit. The bonus needs to be wagered 35 times the bonus amount in 30 days. The bonus money release is quite different to other casinos where you get the money in your account as soon as you deposit. At videoslots casino when you claim your bonus the bonus amount is released in installments of 10% as soon you clear 10% of wager. For example, if you deposit €100 you get 100% bonus which is €100 and total wager requirements are 100x35 which is 3500. But the bonus money is kept separate and as soon as you wager 10% of wager requirement which is 350, 10% of bonus amount which is €10 is added to your real balance. You can place withdrawal at any time but your entire bonus balance will be forfeited. Apart from the welcome package the casino has prepared battle of slots for its players who wager more than 2500 in real money at the casino. The casino arranges for lots of battle tournaments which you can take part by buy ins and also lots of free roll tournaments. The prizes from these tournaments are wager free.
The casino has a VIP system where you can achieve VIP levels in regards to your wager. Every completed level gives a wheel spin where you can get free spins, battle tickets and even cash prize. All these prizes are wager free.
The casino has a brilliant support staff which is at your service 24x7. The verification process takes under 12 hours. Withdrawals are processed every 5 minutes and I received my withdrawal of €325 in under the same time frame.
Videoslots is a great casino especially for people who play with raw money because even if you lose you end up getting XP points which allow you to compete in tournaments where you can win cash prizes.

I honestly have nothing bad to say about the casino but I wish the casino had a pretty bigger bonus package and I wish the casino also gave weekly reload bonuses.

Videoslots Casino

30. März 2022

Hello Blackjax,

Many thanks for the great review.

We're very happy to hear you've had a good experience with our casino, and the bonus and features we offer, and appreciate your feedback regarding re-load bonuses.

We warmly welcome you to visit our News page: https://www.videoslots.com/news/ Where we post about upcoming events or battle, and releases of new games.

And you are always welcome to take contact our support team via [email protected] or via our live-chat: https://www.videoslots.com/customer-service/ should you ever have any questions at any point.

Kind regards.
Team Videoslots.