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Videoslots Casino

9.6
CasinoRank Außergewöhnlich
7.5
Spielerbewertung 376 Bewertungen
Beschwerde-Antwortzeit 2 Tage durchschn.
Wir überprüfen und bewerten Online-Casinos objektiv, dank unseres Casino Rank-Algorithmus, der auf über einem Jahrzehnt Erfahrung in der Zusammenarbeit mit Casinos und Spielern basiert. Zuerst die Wahrheit erfahren. Dann spielen.
Was uns gefällt
  • 0-24 Widerrufsfrist
  • Live Chat 24/7 verfügbar
  • Mobile Spielothek
  • 128-bit-SSL-Verschlüsselung
  • Flotte Auszahlungen
Was uns nicht gefällt
  • Desktop-Webseite könnte optimiert werden
  • Allgemein
  • Zahlungen
  • Spiele
  • Kundensupport
  • Verantwortungsvolles Spielen

Sprachen

Englisch, Finnisch, Deutsch, Norwegisch, Schwedisch, Russisch

Gründungsjahr

2011

Lizenzen

Malta Gaming Authority - MGA, Britische Glücksspielkommission, Schwedische Glücksspielkommission - Spelinspektionen

Partnerprogramm

Unternehmen

Videoslots Limited

Typ

Instant Play, Mobile

Einzahlungsmethoden

Neteller, Trustly, Skrill, MasterCard, MuchBetter, Rapid Transfer, Klarna

Währungen

Euro

Auszahlungsmethoden

Neteller, Skrill, Trustly, MasterCard, MuchBetter, Rapid Transfer

Auszahlungszeiten

E-Wallets: 0-1 Stunde
Banküberweisungen: 3-5 Tage
Schecks: Nicht im Angebot
Zahlungskarten: 3-5 Tage
Bearbeitungsdauer: 24 Stunden

Auszahlungslimit

30.000 EUR pro Monat

Software

2 By 2 Gaming, 4ThePlayers, Adoptit Publishing, Ainsworth Gaming Technology, Amaya (Chartwell), Apollo Games, Aristocrat, Asylum Labs, Bally, Barcrest Games, Betdigital, Betsoft, Big Time Gaming, BlaBlaBla Studios, Blueprint Gaming, Booming Games, Bulletproof Games, CT Interactive, Cayetano Gaming, Chance Interactive, Concept Gaming, Core Gaming, Crazy Tooth Studio, Cryptologic (WagerLogic), Edict (Merkur Gaming), Electric Elephant, Elk Studios, Endorphina, Evolution Gaming, Eyecon, Fantasma Games, Foxium, Fuga Gaming, GAMING1, GameArt, Games Lab, Games Warehouse, Gamevy, Gamomat, Genesis Gaming, Genii, Givme Games, Golden Hero Games, GreenTube, Habanero, Hacksaw Gaming, High5Games, IGT (WagerWorks), Inspired, Iron Dog Studios, Join Games, Just For The Win, Kalamba Games, Konami Gaming, Leander Games, Lightning Box, Live 5 Gaming, Magic Dreams, Magnet Gaming, Games Global, Multislot, Nektan, NetEnt, NextGen Gaming, Nolimit City, Northern Lights Gaming, Nyx Interactive, OpenBet, Oryx Gaming, Pirates Gold Studios, Play'n GO, Playson, Playtech, Pocket Games Soft, Pragmatic Play, Probability, Push Gaming, Quickspin, Rabcat, Realistic Games, Red Tiger Gaming, Reel Time Gaming, ReelPlay, Reflex Gaming, Relax Gaming, Revolver Gaming, Rival, Light & Wonder, SUNFOX Games, Shuffle Master, Sigma Games, Skillzzgaming, Snowborn Games, Spieldev, Spinmatic Entertainment, Stakelogic, Sthlm Gaming, Storm Gaming, The Games Company, Thunderkick, Touchstone Games, WMS (Williams Interactive), WagerMill, Wazdan, Wild Streak Gaming, Yggdrasil Gaming, Yoloplay, iSoftBet, Gaming Corps, Slammer Studios

RTP

Öffentlich geprüft

Live-Chat

Kontakt

Kundenservice E-Mail: [email protected]

Einzahlungslimit Tool

Setzlimit Tool

Verlustlimit Tool

Zeitlimit Tool

Selbstausschluss Tool

Auszeit Tool

Realitätscheck Tool

Selbsteinschätzungstest

Auszahlungssperre

Selbstausschluss Registrierungs-Teilnahme

Gamstop

Allgemeine Informationen über Videoslots Casino

Das Videoslots Casino existiert bereits seit 2011 und trotzdem gehört es immer noch zu den beliebtesten Online Casinos weltweit. 2018 konnten wir das Casino mit dem zweiten Platz als bestes Casino unserer AskGamblers Awards auszeichnen, sowie mit dem dritten Platz der Wahl der Spieler. Und auch 2021 belegte das Videoslots Casino erneut den zweiten Platz in der Kategorie "bestes Casino", was zeigt, dass der Anbieter trotz jahrelanger Präsenz immer weiter an sich arbeitet und das Beste aus sich herausholt, was zu einer hohen Kundenzufriedenheit führt, wie die Videoslots Spielerbewertungen deutlich machen.

Auch wir von AskGamblers sind mit dem Videoslots Casino mehr als zufrieden, was sich in unserem hervorragenden CasinoRank widerspiegelt. Das Casino offeriert als eines der wenigen einen Videoslots Bonus ohne Einzahlung, die Spieleauswahl ist riesig und das einzigartige Battle of Slots System sollten Sie sich nicht entgehen lassen.

All das und vieles mehr präsentieren wir Ihnen in unserem unabhängigen Videoslots Casino Review, den Sie unbedingt lesen sollten, wenn Sie an unserer Videoslots Casino Bewertung interessiert sind und wissen wollen, wie unsere Expertenmeinungen im Vergleich zu den Kommentaren der Spieler ausfallen.

Zahlungsinformationen und Optionen im Videoslots Casino

Die Videoslots Zahlungsmethoden sind bereits das erste Kriterium, das richtig gut abschneidet in unserer Online Casino Bewertung. Die Zahlungsmethoden sind nicht nur vielzählig vorhanden, sondern decken auch wirklich alle Bedürfnisse ab. Von schnellen E-Wallet Zahlungen (Skrill, Neteller, MuchBetter) über Online Banking Methoden und Kreditkarten bis hin zu Gutscheinkarten und sogar mobilen Zahlungsarten wie Zimpler oder Siru für das Spielen über die Videoslots mobile Webseite ist alles vorhanden. Kein Wunder, dass es so gut wie nie zu Beschwerden hinsichtlich des Zahlungsportfolios im Videoslots Online Casino kommt.

Auszahlungen können bereits ab 20 € durchgeführt werden, was wir sehr begrüßen. Dass Auszahlungen sehr schnell abgehandelt werden und innerhalb kürzester Zeit den Weg auf Ihr Bankkonto finden, können sowohl wir als auch die Spieler in ihren Videoslots Bewertungen bestätigen. Lediglich bei Auszahlungen über 30.000 € sollten Sie etwas Geduld aufbringen und natürlich setzt eine schnelle Auszahlung eine Verifizierung des Accounts voraus. Dies ist Teil der KYC-Politik, die Teil jedes seriösen Online Casinos ist und Ihrem eigenen Schutz dient.

Kundensupport im Videoslots Casino

Bei Fragen sollten Sie zu allererste einen Blick in die FAQ des Casinos werfen, denn diese sind extrem ausführlich und decken über 100 Fragen ab. Solch umfassende FAQ, dazu deutschsprachig, haben wir noch nie gesehen. Sollten Sie den persönlichen Kontakt bevorzugen, steht Ihnen 24/7 ein Rückrufservice, eine E-Mail-Adresse, sowie ein Live-Chat zur Verfügung. In allen Fällen werden Sie mit deutschsprachigen Mitarbeitern kommunizieren, was für uns persönlich sehr wichtig ist, damit es nicht zu Sprachbarrieren oder Kommunikationsproblemen kommen kann. In unserem Test waren alle Mitarbeiter sehr kompetent, geduldig und freundlich, weshalb wir absolut nichts auszusetzen haben.

Im Falle von ernsthaften Problemen, die Ihre Auszahlungen, den Verifizierungsprozess, Boni oder Ihren Account im Allgemeinen betreffen, wenden Sie sich bitte an unseren AskGamblers Beschwerdeservice, wenn Sie das Gefühl haben, dass Sie mit dem Kundendienst zu keiner Einigung kommen. Unsere Bilanz im Falle des Videoslots Casino ist erstklassig.

Spiele im Videoslots Casino

Das Spieleangebot im Videoslots Casino ist etwas ganz Besonderes. Das hat weniger mit der Auswahl der Spiele zu tun, sondern vielmehr mit dem Battle of Slots Feature, das einzigartig und ein Alleinstellungsmerkmal des Casinos ist. Dabei handelt es sich um Multiplayer-Schlachten, die Sie gegen andere Spieler ausfechten.

Das Prinzip ist dem von Turnieren ähnlich, nur dass die Schlachten jederzeit stattfinden und bereits 10 Spieler ausreichen, um zu beginnen. Die Battles sind in unterschiedliche Kategorien unterteilt, sodass verschiedene Online Spielautomaten zum Zuge kommen. Natürlich veranstaltet Videoslots auch normale Turniere, sowie sogenannte Clashes of Spins, sozusagen Blitzturniere mit Laufzeiten von nur einer Stunde.

Sollte das noch nicht ausreichen, um Ihnen das Videoslots Casino schmackhaft zu machen, verweisen wir gerne auf die zahlreichen Online Casino Bewertungen von Spielern und natürlich die Webseite selbst. In der Spielelobby finden Sie Videoslots Spielautomaten wie Pink Elephants 2, Big Bass Bonanza, Book of Dead, The Dog House, Reactoonz oder Gates of Olympus.

Die Filterfunktion ist erstklassig und umfasst verschiedene Features (sticky Wilds, Megaways, Bonus Buy, Re-Spins, Multiplikatoren, usw.), aber auch neue und beliebte Spiele. Favoriten können Sie nach dem Videoslots Login markieren, um sie schnell wiederzufinden. Was die Spielehersteller angeht, macht dem Casino auch so schnell niemand etwas vor. Wazdan, Red Tiger, Play'n Go, Spinomenal, Playson, Pragmatic Play, Microgaming, Merkur, Betsoft oder BTG sind nur einige der namhaften Software Provider.

Dass das Spielen bei Videoslots bereits voll und ganz auf das mobile Spielen ausgelegt ist, erkennt man an der minimalistischen Webseite, die das Format mobiler Endgeräte annimmt. Um auf der mobilen Webseite zu spielen, benötigen Sie keine Videoslots App und Sie werden alle Spiele im Videoslots Echtgeld Modus spielen können, was natürlich auch die beliebten Battles of Slots einschließt.

Die Verpflichtung des Videoslots Casinos zu verantwortungsvollem Spielen

Videoslots ist ein Vorbild in puncto Sicherheit und Spielerschutz. Das Casino verfügt nicht nur über eine Lizenz, sondern gleich über fünf! Die MGA und die GCGB sind Ihnen sicher geläufig, weiterhin besitzt das Casino spezielle Lizenzen aus Schweden, Dänemark und Italien.

Auch in Bezug auf das verantwortungsbewusste Spielen weiß das Casino, wie eine sichere Spieleumgebung aufgebaut sein muss. Spieler können einen Selbsteinschätzungstest durchführen und verschiedene Grenzen (Einzahlung, Einsatz, Verlust, Zeit) in ihrem Account einstellen. Selbstausschlüsse können ebenfalls selbst oder mithilfe des Kundendienstes vorgenommen werden und auf externe Hilfsorganisationen wird nicht nur international, sondern sogar in Ihrer unmittelbaren Nähe verwiesen. Das Videoslots Casino ist wirklich ein Bilderbuchbeispiel, was verantwortungsbewusstes Spielen angeht.

Spielerbewertungen

7.5
376 Bewertungen
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Datum
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Spielerbewertung
Hanine
vor 4 Monaten
1

If there’s one casino that you avoid it’s without a shred of doubt this casino. I have proofs that I can share with whoever cares to see it. I can share it on YouTube
Absolutely horrifying place for gambling. The worst I’ve ever seen in my years of experience. I don’t even know where to begin and I’m just so lost for words right now. Thousands after thousands of dollars and no games pay. I do hundreds of deadbeat rounds. And then the game show error code 212 asking to contact account management team. I have screen recordings of my game sessions at this joke of an operator. Shame on them. I’m disgusted.

Nachricht
hansen
vor 4 Monaten
8

I’ve been really enjoying my time at Videoslots Casino because of the massive game selection they offer. Whether I’m in the mood for slots, table games, or live dealer options, there’s always something fresh and exciting every time I log in. With thousands of games from top providers, I never run out of choices! I also love the new features they’ve got, like the Battle of Slots, where I can compete with others in tournaments—it adds a whole new layer of excitement to my experience as it also gives me a chance to win big. Plus, the bonuses and promotions are pretty generous, with free spins and loyalty rewards that make me feel valued as a player. Overall, Videoslots has everything I’m looking for, and it’s the perfect place for me.

One thing that could be improved is the limited withdrawal methods. It would be nice if there were more ways to cash out my winnings quickly. Also, there’s no VIP program, which I think would be a great addition for loyal players like me. It’s always nice to receive some exclusive perks or rewards for sticking around.

Videoslots Casino
vor 1 Monat

Hi there,

Thank you so much for your detailed and positive feedback! We’re thrilled to hear that you’re enjoying the massive game selection and the exciting new features like Battle of Slots. It’s great to know our tournaments and promotions are adding extra fun and value to your experience.

We also appreciate your suggestions regarding withdrawal methods and a VIP program. Your feedback is invaluable, and we’re constantly looking for ways to improve our services and provide even more rewarding experiences for our loyal players.

If you ever need assistance or have more ideas, our team is here 24/7 to help.

Best regards,
Team Videoslots

bugsbunnyx
vor 7 Monaten
7

The variety of games is incredible! From jackpot slots to live dealer games, there’s always something exciting to try. The platform also loads very quickly, even on mobile, and the design is easy to navigate. Depositing funds is fast, and there are plenty of payment options available.

While the game selection is impressive, the withdrawal limits feel restrictive, especially for high rollers. The loyalty rewards are underwhelming compared to other casinos, and the lack of 24/7 live chat support is a letdown.

Videoslots Casino
vor 6 Monaten

Hi there bugsbunnyx,

Thank you for your review and valuable feedback.

We're delighted to know that you've enjoyed your experience at our casino, and we look forward to continuing to provide you with outstanding service.

Regarding our withdrawal limits and support, we kindly ask you to email us on [email protected] with more information, so that we can check and assist you further.

In addition, we do offer 24/7 support, both via live chat and email. If you found any issues with this, please contact us using the above email address, and we'll be more than happy to check and assist you further.

We are always happy to help.

Best regards,
Team Videoslots

RolceRoys82
vor 8 Monaten
8

I’m impressed by the sheer variety of games available, there’s always something new to try. I enjoy how seamless it is to navigate the site, whether I’m on my laptop or mobile. The Battle of Slots feature is a personal favorite; it’s fun to compete against others. Deposits are quick, and while withdrawals can take a bit longer depending on the method, they’re always reliable. I’ve found the bonuses to be fair, though I’d love to see even lower wagering requirements. The community feel and constant game updates keep me coming back. Videoslots truly makes playing online enjoyable and exciting.

Deposit and Withdrawal seem to be working good as well.

A small negative is that the site could be running a bit slow from time to time, but all in all a good choice.
The wagering is also a tab high but still achievable.

martinzop
vor 8 Monaten
8

Great promotions to start with, from opening an account to making deposits, a cashless casino, lots of options to choose from and fast and efficient support. I recommend it.

Videoslots Casino
vor 8 Monaten

Hi there martinzop,

Thank you for leaving this review and for your feedback.

We're glad to hear that you have enjoyed your experience so far in our casino, and we hope that we can keep providing you with an exceptional service.

As always, if you require any assistance, please do not hesitate to contact our 24/7 live support via Chat or Email, and we'll be more than happy to assist you further.

Kind Regards,
Team Videoslots

maiden
vor 8 Monaten
10

I have won €60.000 today! I hope i will be able to withdraw all my money, without the casino accidently taking my money or something! I like the casino, had bad downfalls, lost money, and won money, i just hope i can trust them, to give me my €60.000! 10/10 for now

Nachricht
WinSt_14
vor 10 Monaten
8

I had the pleasure to say that Videoslots casino was more than I expected, so I give it a big yes, as I liked the way they handled my case. The managers are polite and ready to help on any issue. Good attitude towards your clients.

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Daksheshpatel6
vor 10 Monaten
1

There is lots slot available as well live casino from top providers. Live chat facility available. Website looks cool and attractive. Various deposit method options available.

Slow running websites, KYC is 7-8 business to verify your account. 10-20 business for withdrawal. No bonus at all. Customer service are rude always. Ontario players read this carefully before you throw your hard earned money here.

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Awesome25
vor 10 Monaten
8

Unchanged And Unbothered: The Enduring Charm Of Videoslots!

Well, well, well, if it isn't my old friend Videoslots, standing tall and unchanged like a digital Mount Rushmore in the ever-shifting landscape of online casinos! It's as if this virtual gambling den has discovered the fountain of youth, refusing to age a day since 2017 where the origin of my account registration may have taken place. Talk about commitment to consistency!

After a long hiatus, thoughts of old have flooded my mind of positives. The website greets me with a familiar nod, as if to say, "Hey there, stranger! Long time no see, but I haven't changed a bit!". It's the casino equivalent of running into your high school crush at a reunion, looking exactly the same as they did years ago. A moment when time stood still for a long time.

Back in the day, on promotions, Videoslots was handing out goodies faster than a cafeteria lady on meatloaf day. Casino races and voucher codes were flying around like confetti at a New Year's party, with a "first 8000 players" rule that had me all clicking faster than a hummingbird's wings. Gemix, Wolf Gold and the prehistoric party that was Jurassic Giants, these slots were the golden trio of my Videoslots adventure.

And oh, the sweet taste of victory! Winning those casino races was like finding an oasis in the desert, with prize money appearing in my account immediately once it concluded. As for deposits and withdrawals, it was smoother than a buttered-up bowling alley. No obstacles, no fuss, just pure unadulterated gambling joy to hit the pins!

All good things must come to an end somewhere. For reasons lost in the mists of time (or perhaps a few too many spins), I bid adieu to Videoslots in 2017. Yet, the memories linger like the scent of a lucky charm perfuming like a gorgeous scented "Welsh" lady.

In the grand casino of things, I'd give Videoslots a wonderful 8 out of 10. It's like that reliable old car that never lets you down but could use a fresh coat of paint to update for modern times. A casino makeover wouldn't hurt, Videoslots.....even the Mona Lisa gets a touch-up now and then!

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Videoslots Casino
vor 10 Monaten

Hi Awesome25,

Thank you for leaving your review and feedback.

We're thankful for your kind words.

We are delighted to hear you like our Casino, and we hope to keep providing you with an outstanding Gaming Experience throughout your time with us!

Please always feel free to reach out to our Customer Support team; they are available 24/7 and more than happy to assist you.

Kind Regards,
Team Videoslots

petradagmar
vor 1 Jahr
10

One of my favorite casinos, except there is bo bonuses, and some games/slots that i can't play. But other than that, this was the first casino I ever tried, and always on top with withdrawals and communications.

Videoslots Casino
vor 11 Monaten

Hi Petra,

Thank you for leaving your review and feedback.

We are delighted to hear you like our Casino, and we hope to keep providing you with an outstanding Gaming Experience throughout your time with us!

Please always feel free to reach out to our Customer Support team; they are available 24/7 and more than happy to assist you.

Kind Regards,
Team Videoslots

Jade887755
vor 1 Jahr
1

Nothing. Slow gameplay, website crashes, not user-friendly for mobile, poor returns, and shocking T&C which prevent you from withdrawing deposits if you change your mind

I have been playing for a few months and thought I uploaded my docs via their website upon registration. Yesterday I deposited £100 and my account was blocked from play due to verification. As the website constantly crashes and poor RTP % I just asked them to refund my deposit and close my account as I couldn’t verify docs on their website as I don’t have a laptop. The CS guy told me they can’t refund my deposit as it’s in their T&C’s that each deposit must be wagered on games and I have no right to a refund of my deposit?! Erm… what?!!( he also sent me the link to this in their T&C’s and told me I agreed to this upon registering. I know casinos must verify customers for winnings etc but they allowed me to deposit £100 without telling me my payments & game play are on hold. This is fraudulent in my opinion. After much back and forth with the CS live chat and unanswered emails, I’ve sent my docs via email and since I submitted my docs my account has now been closed and the £100 deposit hasn’t been refunded. I have asked them why my account was closed and have yet to receive a response, I’ve only received emails saying my docs are blurry which is impossible as it’s screen shots of bank statement etc. I now think I’ll have to raise a fraudulent alert with my bank to get my £100 back which seems absurd to me. To new players, avoid this casino as their T&C’s are out to scam you and force you to lose money. In addition, verifying docs is near impossible

Videoslots Casino
vor 1 Jahr

Hi Jade887755,

Thank you for leaving feedback for our casino.

I understand that it might feel frustrating if the games are not going as planned. As per the license under which our casino operates, we only offer games on our website that are guaranteed with a random outcome. This means, that the amounts of the funds that you're betting with don't affect the outcome of the games in any way. The randomness of the game outcomes also means that, from time to time, you might have luck on your side and keep winning in a row. However, it also means that sometimes you might be having a bad row. This varied changing of winning is caused by the randomness of the game results. The randomness of the games is always tested by an official detached 3rd party person.

Please be informed that different types of verification and KYC (Know your customer) requirements are needed at different stages on an account's lifetime, dependent on the activity of the account, the inherent risk said activity carries, as well as the regulatory requirements set by local and international governing bodies.

Automatic electronic KYC is preformed prior to any initial deposits, and further KYC and verification information or documentation requests for identification or otherwise, while possible to upload to fully verify the account, may not be required before deposits can be done, but also may be required before withdrawals can be done, as is also advised within the terms and conditions point 2.6

We hope this answers your concerns.

If you have any further questions or concerns, feel free to reach out to us via email; [email protected].

Kind regards,
Team Videoslots

credoism
vor 1 Jahr
10

Good amount of casino slots, both slots and live. Ok bonuses but could be a bigger sports availability. But it's easy to deposit, and withdrawals Are Quick.

Nachricht
Videoslots Casino
vor 1 Jahr

Hi credoism ,

Thank you for leaving a review.

We always try to add new slots to keep things interesting, and certainly offer a wide variety already. Regarding sportsbook, we are always expanding our offerings, and committed for years to come.

It's glad to hear that you have had good experience with all your money transfers, both, in and out.

Kind regards,
Team Videoslots

jyaymz
vor 1 Jahr
9

The best online casino I have ever used. Hundreds of games, no messing about with payments and withdrawals. Support is fast and effective. Good mobile version of the website.

Compared to other online casinos this is the best and I had no issues with them. I felt compelled to write this after having issues with other casinos.

Videoslots Casino
vor 1 Jahr

Hello jyaymz,

Thank you for your review and for leaving this feedback.

We're glad to hear that you've had a great experience with our Casino and we hope you keep enjoying it.

If you have any issues, please do not hesitate to contact our customer support.

Kind Regards,
Team Videoslots

Kistler
vor 1 Jahr
8

Nice but a bit slow and old website design. Fast withdrawal, not the fastest but ok kyc. Really good amount of slots. Promotions 4/5. All in all good one casino. Enjoyed

Videoslots Casino
vor 1 Jahr

Hello Kistler,

Thank you for your review. We really appreciate all the feedback.

If you have any issues, do not hesitate to contact our customer support.

Kind regards,
Team Videoslots

Longjohn
vor 1 Jahr
6

Fun easy quiet and sometimes an awesome bonus!!! Good pass time but he is careful it’s a dangerous game for addicts! Found myself getting knitting carried away and said nope no more took a break for 5 months and am now back to try again!!

Videoslots Casino
vor 1 Jahr

Hi Longjohn,

It's great to hear that you have had a good experience with our Casino. We see gambling as a leisure activity and do offer a range of Responsible gaming tools which can help make gambling a more enjoyable experience without causing any harm.

You can find more information on this here: https://www.videoslots.ca/responsible-gambling/

Kind Regards,
Team Videoslots

Hjkawaguchi
vor 1 Jahr
6

Vast choices of games.. Love all the promotions its different everyday.. And very fast withdrawal, the fastest I know and it was fast customer service..

Sometimes there are issues on the rewards from the promotions - missing spins, missing money and what not, and it takes weeeks before it gets solved.. Sometimes you wait 2 weeks for 5 missing freespins.. And now my missing reward money from freespins is now almost 3 weeks old still no result...

janitzj
vor 1 Jahr
4

Good choice of slots.
Unique free battles/encores
Beautiful platform, but crashes almost at every slot change.
Low deposit rate.
Split screen for two different slots running at once

Chat is unavailable, after several hours, I got an available agent. Support by email answers quick enough, but does not answer most questions.
I have to verify 6(!) Bank cards. Some are lost/closed, even cards so old that the bank deletes the list visible for me in my own bank. In Norway all bank card information is only showing the last 4 digits. But videoslots only accept if the bank show the first 6 and 4 last digits. This is not possible for the banks, without new financial rules for the banks to use.
Even if a card is replaced, with another expire date, they demand to see the both.
Any Norwegian users here with the same issues?

Nachricht
ieatslots
vor 1 Jahr
8

Great selection of Games, Malta license, very good Responsible gaming options, withdrawals are fairly quick and there's virtually no limits. Great battles. All in all everything you need for a slot lover.

Bonuses could be better. Not much you get back. As is the case with most big casinos. Welcome bonus is up to 200 max, not really great for big players.

Ednool
vor 1 Jahr
10

Withdrawals on videoslots are super fast. They have loyalty rewards available every week. Safer gambling features are easy to find. Customer service is friendly and fast to respond. I'm pleasantly surprised with this casino. I withdrew over 1k with no issues.

Videoslots Casino
vor 1 Jahr

Hi Ednool,

Thank you for leaving us a review, we truly appreciate it.

It's nice to hear that you have had a good gaming experience on our site. We try to make sure our withdrawals are paid out swiftly and to have all the tools for players to play responsibly. Hopefully you will keep enjoying playing on our casino.

Kind regards,
Team Videoslots

Haci88
vor 2 Jahren
9

Bin schon sehr lange bei Videoslots und es gab nie Probleme.
Sehr empfehlenswertes Casino!
Viele Spiele Anbieter und tolle Übersicht.
Viele Einzahlungs sowei Auszahlungs Möglichkeiten.
Alles in allem sehr gut.

Nichts negatives :)
Hat allesnwas ein Spieler braucht.
Verifizierung super schnell & Auszahlungen ebenso.
Kann ich wirklich nur empfehlen!!
Beste Grüße

HanryHub
vor 2 Jahren
9

I like to play here for the following reasons. Video slots are fascinating stories on popular topics. And in the desktops there are many varieties of roulette. I play these games depending on my mood. There is income, transactions with cue ball are instantaneous.

Videoslots Casino
vor 2 Jahren

Hi HanryHub,

Thank you for leaving us a review, we truly appreciate it.

It's nice to hear that you have had a good gaming experience on our site. We try to keep wide selection of games for all the tastes. Hoepfully you will keep enjoying playing on our casino.

Kind regards,
Team Videoslots

phillthebass
vor 2 Jahren
4

The site in general, customer service and everything like that is great and I would have rated higher if not for the dislike below. I would have easily given this site a 7, 8 or maybe even 9 star review

This website just keeps crashing. If you're thinking of using the website on a Monday or Thursday after 6pm CET then forget it as the site will probably crash. Considering how much money a casino makes I fail to understand how they can not have a reliable website. Shame really that the reliability of the website is taking away what would be a great score

Videoslots Casino
vor 2 Jahren

Hi phillthebass

Thanks for leaving a review. All the feedback is always appreciated.

I'm sorry to hear that you have experienced issues with the site. There's been some technical issues with Battle of Slots but we are in the process of solving those issues. There should be improvements with them coming very soon, which should fix the root of the issue.

Kind regards,
Team Videoslots

wili88
vor 2 Jahren
6

I've been playing in this casino for a couple of years and I was very satisfied, fast account verification, fast payout, a large selection of games, free tournaments with a minimum deposit of 20 euros, but you have to reach 2500 XP, there is also a Jackpot wheel and weekend Booster, customer support is very fast in most cases.

And now the reality is that in the last two years, from the best casino with the best rtp to the one among the worst rtps, the bonus function has doubled, when you play slots you will get 50% less free games than two years ago, there are no more free tickets for tournaments, no more free games spins via emails.
I give you 6 stars only based on the past, if I had to give a rating for the last two years it would be much, much lower! Greetings

Nachricht
tonyrolan
vor 2 Jahren
7

It's just fun to play here. A very large selection of games, there are all popular games. There are many freerolls - which is very cool. New games appear frequently.

Very strict validation, which is a bit annoying. Isn't it possible to be more trusting of people? :) Great site, but I think they can make the site more modern.

Videoslots Casino
vor 2 Jahren

Hello TONYROLAN,

We're happy to hear that you have found our game library to have a great selection. We strive to be the biggest casino with the most games, and we will frequently have new games available.
You can follow along with game releases on our news page, as well as get information about freeroll tournament events and other happenings with our casino.

We appreciate the feedback about site design and strict verification. There are requirements we're upheld to by licence obligations, which unfortunately can make the verification process a bit of a hassle, but we have support staff available on our live chat 24/7 who are always happy to offer assistance with completing the account verification.

We hope you enjoy your stay with our casino, and we wish you good luck.

Kind regards.
Team Videoslots.

Eeeemmmmoooo
vor 2 Jahren
3

This casino has a lot of games and providers. The withdrawal process is fast. I have been playing in this casino for a long time already until they became unreasonable and unfair.

This casino will allow you to deposit but will not allow you to withdraw your winnings claiming that you haven't sent the source of wealth documents. When you send they will ask for more sensitive information such as details of a mortgage, who you send money to, how much you pay your credits cards. You send again details but then they ask for different information. In the end it's just frustrating you no longer intend to withdraw and file a complaint with the MGA and the relevant data protection authority. Don't play here

Videoslots Casino
vor 2 Jahren

Dear EEEEMMMMOOOO,

We thank you for your review.

It's nice to hear that you like our game selection. We keep adding new games every week from various of providers, to give our customers different kind of game experiences.

We are also happy to hear that you like the speed of our withdrawals. We try to approve them as soon as possible. Of course, the actual transaction speed depends on the payment method.

We are sorry to hear that you have had some issues with the source of wealth process. It can be a bit frustrating sometimes but it is something we need to do to comply with all the legal rules and regulations. Our customer support is always happy to help through this process and will explain what is needed. Sometimes we may need further documents, as it seem to have been in your case.

I hope everything will be finally solved for you.

Please always feel free to take contact to our support via [email protected], or via our 24/7 live-chat on https://www.videoslots.com/customer-service/

Kind regards.
Team Videoslots

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