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Videoslots Casino

8.6
CasinoRank Great
7.5
Player rating 355 reviews
Complaint response 2 days avg.
We objectively review and rate online casinos, thanks to our CasinoRank algorithm built on over a decade’s experience working with casinos and players alike. Get the truth. Then play.
What we like
  • Home to more than 7000 games
  • Over 30 payment methods
  • Excellent responsible gambling tools
What we don’t like
  • Withdrawal fees (one free withdrawal per day)

Vote for this casino - Best Casino

  • General
  • Payments
  • Games
  • Customer Support
  • Responsible Gambling

Languages

English, Finnish, German, Norwegian, Swedish, Italian, Japanese

Established

2011

Licences

Malta Gaming Authority, UK Gambling Commission, Swedish Gambling Authority, AAMS Italy, Alcohol and Gaming Commission of Ontario

Affiliate Program

Casino Type

Instant Play, Mobile, Live Casino

Deposit Methods

Payz, MasterCard, Neteller, Paysafecard, Visa, Entropay, Neosurf, Trustly, Skrill, Direct Bank Transfer, Siru Mobile, Euteller, Zimpler, Interac, Flexepin, Voucher, Bank Wire Transfer, Klarna Instant Bank Transfer, Instant Bank Transfer, Apple Pay, CashtoCode, Citadel Instant Banking, Giropay, instaDebit, JCB, MiFinity, MuchBetter, PayPal, Rapid Transfer, SMS, Venus Point, Payforit

Currencies

Canadian dollars, Euros, British pounds sterling, Norwegian kroner, Swedish kronor, US dollars, Indian rupees, Japanese yen, New Zealand dollars

Withdrawal Methods

Bank Wire Transfer, MasterCard, Neteller, instaDebit, Visa, Entropay, Payz, Skrill, Trustly, Swish, Euteller, Interac, JCB, Klarna Instant Bank Transfer, MiFinity, MuchBetter, PayPal, Paysafe Card, Rapid Transfer, Venus Point, Zimpler

Withdrawal Times

EWallets: 0-1 hours
Bank Transfers: 3-5 days
Cheques: Not offered
Card Payments: 3-5 days
Pending Time: 0-48 hours

Withdrawal Limit

EUR 30,000 per day

Software

Games Global, NetEnt, Rival, Cryptologic (WagerLogic), Betsoft, Nyx Interactive, Bally, Play'n GO, GreenTube, IGT (WagerWorks), WMS, NextGen Gaming, OpenBet, 1x2Games, Cayetano Gaming, Realistic Games, Blueprint Gaming, Barcrest Games, iSoftBet, Aristocrat, Genesis Gaming, Leander Games, Amaya (Chartwell), Quickspin, Yggdrasil Gaming, Rabcat, Multislot, Merkur Gaming, Relax Gaming, Playson, Thunderkick, Nektan, Wazdan, Big Time Gaming, Games Warehouse, Elk Studios, Konami Gaming, Endorphina, Light & Wonder, Lightning Box, SUNFOX Games, GameArt, Gamomat, Inspired, Booming Games, Push Gaming, Habanero, Core Gaming, Ainsworth Gaming Technology, Sigma Games, Genii, Pragmatic Play, Nolimit City, Red Tiger Gaming, Stakelogic, Chance Interactive, Join Games, Skillzzgaming, Foxium, Just For The Win, Magnet Gaming, Fantasma Games, WagerMill, Iron Dog Studios, Side City Studios, Old Skool Studios, Fuga Gaming, Shuffle Master, Felt Gaming, BlaBlaBla Studios, High5Games, 2 By 2 Gaming, 4ThePlayer, Adoptit Publishing, Apollo Games, Asylum Labs, Betdigital, Booongo Gaming, Bulletproof Games, CT Interactive, Concept Gaming, Crazy Tooth Studio, Amusnet (Former EGT Interactive), Electric Elephant, Evolution Gaming, Eyecon, Games Lab, Gamevy, GAMING1, Givme Games, Golden Hero Games, Hacksaw Gaming, Kalamba Games, Live 5 Gaming, Magic Dreams, Meta GU, Northern Lights Gaming, Oryx Gaming, Pocket Games Soft, Pirates Gold Studios, Playtech, Probability, Red7 Slots, Reel Time Gaming, ReelNRG Gaming, Reflex Gaming, Revolver Gaming, Skywind Group, Snowborn Games, Spieldev, Spinmatic Entertainment, Sthlm Gaming, Storm Gaming, The Games Company, Touchstone Games, Wild Streak Gaming, YoloPlay, Avatar UX, ReelPlay, Lady Luck Games, Dreamtech Gaming, AGS, Authentic Gaming, Bally Wulff, BF Games, Boomerang, Casino Technology, Evoplay, FunFair Technologies, Gaming Corps, Blue Guru Games, Indigo Magic, Atomic Slot Lab, Rogue

RTP

Publicly audited

Live Chat

Contact

Support Email: [email protected]

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

Gamstop

Editor’s View

Videoslots Casino has been a highly rated casino at AskGamblers for some time, and one of the reasons why is because of its usability. The casino is home to a vast number of games, but the games lobby allows you to use several filters to help filter these games and make them more player-friendly. 

The overall feel of the casino is welcoming, and navigating between sections is easy. The menus are straightforward, and we were able to find everything we needed stress-free! More of our expert casino reviews can be found below. 

General Information About Videoslots Casino

Videoslots Casino is a well-established site at AskGamblers with a high CasinoRank Score. If you want to choose a reliable casino, in our opinion, Videoslots is up there with the best. 

Their casino rating is not only good with us but they’re rated highly among the AskGamblers community too. There are more than 300 Videoslots player reviews, and the casino has an overall high rating. The casino is also popular among our forum community, so if you want to chat with experienced players, check out our forum.

The casino was also awarded second place on our AskGamblers Awards 2021, in the Best Casino category, with the same nomination this year! 

Payment Information and Options at Videoslots Casino

When it comes to payments, the casino supports a wide range of options, so regardless of which country you are in, you should be able to find a way to fund your account. 

You can securely deposit and withdraw, and you can have one free withdrawal per day with no fee. You can withdraw more frequently, but you will then be charged €2.50 per withdrawal. There are no deposit fees unless you use an SMS Voucher. Your payments are fully secured with 256-bit SSL encryption. 

The casino aims to process your withdrawals as quickly as possible, but they can take up to 12-48 hours. You must verify your account when asked, which could delay your initial withdrawal. You can also withdraw up to €10,000 per transaction or €30,000 per day. 

Customer Support at Videoslots Casino

If you need help and assistance with anything, you can contact the casino. There are several ways to do this, but the quickest option is to launch the live chat feature. Live chat is currently available in six languages which can be selected when you open the live chat box. 

Initially, you will be transferred to the Videoslots bot, which can answer various questions and topics. However, if your query is more complex, you can transfer to a live chat agent anytime. However, we found the process of connecting to a live chat agent long-winded, with several questions needing to be answered before it could happen. 

The good news is that once we were transferred, the agent was available instantly and was able to answer our questions in a friendly and professional manner. Live chat is open 24/7 all year round. 

If you don’t want to use live chat, you can also talk to the casino over the phone or send them an email. They also have a good FAQ section that covers various topics and questions. 

Games at Videoslots Casino

Videoslots is an all-around great casino, but one of the things that attract players the most is its collection of the best online casino games! There are more than 7000 titles available, including the latest online slots, tables, progressive jackpot slots, scratchcards, live casino games and various sporting games and events. 

And it doesn’t stop there because the casino is home to one of the largest lists of gaming providers we’ve seen so far. Their variety of games is unprecedented.

When there is so much choice, we know it can be a little overwhelming, especially if you’re new here. But Videoslots has you covered. Their games lobby is user-friendly, and there are plenty of ways to filter down the games less and see more of what you like and less of what you don’t like. 

You can list the gaming providers using the drop-down menu and select your favourites. You can list games in alphabetical order and reverse order, and you can also list slots by how many rows the game has. You can jump to the most popular games and use the search engine tool to find your favourites instantly. 

And when it comes to the live casino, you can list them by game type and provider, which includes the popular Evolution Gaming, Pragmatic Play Live and Playtech. There are hundreds of rooms to choose from open throughout different intervals of the day.

Videoslots Casino's Commitment to Responsible Gambling

The casino also promotes a healthy, responsible gambling ethic, and you’ll have access to several different tools to help main control your spending and time at the casino. 

You can set limits on wagers, deposits, losses and max bets. A time-out limit can control the amount of time you spend in one game session, and you can receive a reality check notification about the net winnings in your current session. If you need to take a short break from gambling, you can use the Lock account tool. 

Before you start playing, it is recommended that you make use of these limits. For more information about these tools and how to set them, log in to your account and go to "My Profile" -> "Responsible Gaming".

If you need to self-exclude, you can also do this from your account or contact customer services. If you are a UK player, the casino will ask you to specify your occupation and the amount you can afford to spend on gambling per month.

Final Verdict on Videoslots Casino

After reviewing Videoslots Casino, it gets a thumbs up from AskGamblers. You can sign up with a 100% welcome bonus and spins to play on their huge selection of slots, including the popular Starburst Slot. If slots aren’t your thing, there are plenty more games, including table games, poker, scratchcards, sports and live casino games. 

When it comes to support, there are plenty of options to speak to someone 24/7. Live chat is the quickest option, and we were satisfied with our experience with them. 

The casino supports a plethora of payment options, so wherever you are in the world, we’re confident you’ll be able to deposit and withdraw from your account. And the casino is fully licensed and regulated by the Malta Gaming Authority. The casino also accepts players from the UK and is fully licensed and regulated by the UK Gambling Commission. 

Overall, we were satisfied with the user experience! 

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Player Reviews

7.5
355 reviews
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Date
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Player rating
jyaymz
March 29, 2024
9

The best online casino I have ever used. Hundreds of games, no messing about with payments and withdrawals. Support is fast and effective. Good mobile version of the website.

Compared to other online casinos this is the best and I had no issues with them. I felt compelled to write this after having issues with other casinos.

Videoslots Casino
May 21, 2024

Hello jyaymz,

Thank you for your review and for leaving this feedback.

We're glad to hear that you've had a great experience with our Casino and we hope you keep enjoying it.

If you have any issues, please do not hesitate to contact our customer support.

Kind Regards,
Team Videoslots

Kistler
March 20, 2024
8

Nice but a bit slow and old website design. Fast withdrawal, not the fastest but ok kyc. Really good amount of slots. Promotions 4/5. All in all good one casino. Enjoyed

Videoslots Casino
April 17, 2024

Hello Kistler,

Thank you for your review. We really appreciate all the feedback.

If you have any issues, do not hesitate to contact our customer support.

Kind regards,
Team Videoslots

Longjohn
March 15, 2024
6

Fun easy quiet and sometimes an awesome bonus!!! Good pass time but he is careful it’s a dangerous game for addicts! Found myself getting knitting carried away and said nope no more took a break for 5 months and am now back to try again!!

Videoslots Casino
March 28, 2024

Hi Longjohn,

It's great to hear that you have had a good experience with our Casino. We see gambling as a leisure activity and do offer a range of Responsible gaming tools which can help make gambling a more enjoyable experience without causing any harm.

You can find more information on this here: https://www.videoslots.ca/responsible-gambling/

Kind Regards,
Team Videoslots

Hjkawaguchi
March 7, 2024
6

Vast choices of games.. Love all the promotions its different everyday.. And very fast withdrawal, the fastest I know and it was fast customer service..

Sometimes there are issues on the rewards from the promotions - missing spins, missing money and what not, and it takes weeeks before it gets solved.. Sometimes you wait 2 weeks for 5 missing freespins.. And now my missing reward money from freespins is now almost 3 weeks old still no result...

janitzj
March 5, 2024
4

Good choice of slots.
Unique free battles/encores
Beautiful platform, but crashes almost at every slot change.
Low deposit rate.
Split screen for two different slots running at once

Chat is unavailable, after several hours, I got an available agent. Support by email answers quick enough, but does not answer most questions.
I have to verify 6(!) Bank cards. Some are lost/closed, even cards so old that the bank deletes the list visible for me in my own bank. In Norway all bank card information is only showing the last 4 digits. But videoslots only accept if the bank show the first 6 and 4 last digits. This is not possible for the banks, without new financial rules for the banks to use.
Even if a card is replaced, with another expire date, they demand to see the both.
Any Norwegian users here with the same issues?

Message
ieatslots
February 6, 2024
8

Great selection of Games, Malta license, very good Responsible gaming options, withdrawals are fairly quick and there's virtually no limits. Great battles. All in all everything you need for a slot lover.

Bonuses could be better. Not much you get back. As is the case with most big casinos. Welcome bonus is up to 200 max, not really great for big players.

Ednool
January 28, 2024
10

Withdrawals on videoslots are super fast. They have loyalty rewards available every week. Safer gambling features are easy to find. Customer service is friendly and fast to respond. I'm pleasantly surprised with this casino. I withdrew over 1k with no issues.

Videoslots Casino
January 30, 2024

Hi Ednool,

Thank you for leaving us a review, we truly appreciate it.

It's nice to hear that you have had a good gaming experience on our site. We try to make sure our withdrawals are paid out swiftly and to have all the tools for players to play responsibly. Hopefully you will keep enjoying playing on our casino.

Kind regards,
Team Videoslots

HanryHub
March 23, 2023
9

I like to play here for the following reasons. Video slots are fascinating stories on popular topics. And in the desktops there are many varieties of roulette. I play these games depending on my mood. There is income, transactions with cue ball are instantaneous.

Videoslots Casino
March 28, 2023

Hi HanryHub,

Thank you for leaving us a review, we truly appreciate it.

It's nice to hear that you have had a good gaming experience on our site. We try to keep wide selection of games for all the tastes. Hoepfully you will keep enjoying playing on our casino.

Kind regards,
Team Videoslots

phillthebass
January 2, 2023
4

The site in general, customer service and everything like that is great and I would have rated higher if not for the dislike below. I would have easily given this site a 7, 8 or maybe even 9 star review

This website just keeps crashing. If you're thinking of using the website on a Monday or Thursday after 6pm CET then forget it as the site will probably crash. Considering how much money a casino makes I fail to understand how they can not have a reliable website. Shame really that the reliability of the website is taking away what would be a great score

Videoslots Casino
January 6, 2023

Hi phillthebass

Thanks for leaving a review. All the feedback is always appreciated.

I'm sorry to hear that you have experienced issues with the site. There's been some technical issues with Battle of Slots but we are in the process of solving those issues. There should be improvements with them coming very soon, which should fix the root of the issue.

Kind regards,
Team Videoslots

wili88
September 21, 2022
6

I've been playing in this casino for a couple of years and I was very satisfied, fast account verification, fast payout, a large selection of games, free tournaments with a minimum deposit of 20 euros, but you have to reach 2500 XP, there is also a Jackpot wheel and weekend Booster, customer support is very fast in most cases.

And now the reality is that in the last two years, from the best casino with the best rtp to the one among the worst rtps, the bonus function has doubled, when you play slots you will get 50% less free games than two years ago, there are no more free tickets for tournaments, no more free games spins via emails.
I give you 6 stars only based on the past, if I had to give a rating for the last two years it would be much, much lower! Greetings

Message
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