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Videoslots Casino

8.9
CasinoRank Great
7.5
Player rating 365 reviews
Complaint response 2 days avg.
We objectively review and rate online casinos, thanks to our CasinoRank algorithm built on over a decade’s experience working with casinos and players alike. Get the truth. Then play.
What we like
  • Home to more than 7000 games
  • Over 30 payment methods
  • Excellent responsible gambling tools
What we don’t like
  • Withdrawal fees (one free withdrawal per day)

Best Casino

  • General
  • Payments
  • Games
  • Customer Support
  • Responsible Gambling

Languages

English, Finnish, German, Norwegian, Swedish, Italian, Japanese

Established

2011

Licences

Malta Gaming Authority, UK Gambling Commission, Swedish Gambling Authority, AAMS Italy, Alcohol and Gaming Commission of Ontario, Danish Gambling Authority

Affiliate Program

Casino Type

Instant Play, Mobile, Live Casino, Sports

Deposit Methods

Payz, MasterCard, Neteller, Paysafecard, Visa, Entropay, Neosurf, Trustly, Skrill, Direct Bank Transfer, Siru Mobile, Euteller, Zimpler, Interac, Flexepin, Voucher, Bank Wire Transfer, Klarna Instant Bank Transfer, Instant Bank Transfer, Apple Pay, CashtoCode, Citadel Instant Banking, Giropay, instaDebit, JCB, MiFinity, MuchBetter, PayPal, Rapid Transfer, SMS, Venus Point, Payforit, Bambora

Currencies

Canadian dollars, Euros, British pounds sterling, Norwegian kroner, Swedish kronor, US dollars, Indian rupees, Japanese yen, New Zealand dollars, Brazilian reals, Danish krone

Withdrawal Methods

Bank Wire Transfer, MasterCard, Neteller, instaDebit, Visa, Entropay, Payz, Skrill, Trustly, Swish, Euteller, Interac, JCB, Klarna Instant Bank Transfer, MiFinity, MuchBetter, PayPal, Paysafe Card, Rapid Transfer, Venus Point, Zimpler, Bambora

Withdrawal Times

EWallets: 0-1 hours
Bank Transfers: 5-7 days
Cheques: Not offered
Card Payments: 3-5 days
Pending Time: 0-48 hours

Withdrawal Limit

EUR 10,000 per transaction

Software

Games Global, NetEnt, Rival, Cryptologic (WagerLogic), Betsoft, Nyx Interactive, Bally, Play'n GO, GreenTube, IGT (WagerWorks), WMS, NextGen Gaming, OpenBet, 1x2Games, Cayetano Gaming, Realistic Games, Blueprint Gaming, Barcrest Games, iSoftBet, Aristocrat, Genesis Gaming, Leander Games, Amaya (Chartwell), Quickspin, Yggdrasil Gaming, Rabcat, Multislot, Merkur Gaming, Relax Gaming, Playson, Thunderkick, Nektan, Wazdan, Big Time Gaming, Games Warehouse, Elk Studios, Konami Gaming, Endorphina, Light & Wonder, Lightning Box, SUNFOX Games, GameArt, Gamomat, Inspired, Booming Games, Push Gaming, Habanero, Core Gaming, Ainsworth Gaming Technology, Sigma Games, Genii, Pragmatic Play, Nolimit City, Red Tiger Gaming, Stakelogic, Chance Interactive, Join Games, Skillzzgaming, Foxium, Just For The Win, Magnet Gaming, Fantasma Games, WagerMill, Iron Dog Studios, Side City Studios, Old Skool Studios, Fuga Gaming, Shuffle Master, Felt Gaming, BlaBlaBla Studios, High5Games, 2 By 2 Gaming, 4ThePlayer, Adoptit Publishing, Apollo Games, Asylum Labs, Betdigital, Booongo Gaming, Bulletproof Games, CT Interactive, Concept Gaming, Crazy Tooth Studio, Amusnet (Former EGT Interactive), Electric Elephant, Evolution Gaming, Eyecon, Games Lab, Gamevy, GAMING1, Givme Games, Golden Hero Games, Hacksaw Gaming, Kalamba Games, Live 5 Gaming, Magic Dreams, Meta GU, Northern Lights Gaming, Oryx Gaming, Pocket Games Soft, Pirates Gold Studios, Playtech, Probability, Red7 Slots, Reel Time Gaming, ReelNRG Gaming, Reflex Gaming, Revolver Gaming, Skywind Group, Snowborn Games, Spieldev, Spinmatic Entertainment, Sthlm Gaming, Storm Gaming, The Games Company, Touchstone Games, Wild Streak Gaming, YoloPlay, Avatar UX, ReelPlay, Lady Luck Games, Dreamtech Gaming, AGS, Authentic Gaming, Bally Wulff, BF Games, Boomerang, Casino Technology, Evoplay, FunFair Technologies, Gaming Corps, Blue Guru Games, Indigo Magic, Atomic Slot Lab, Rogue, Betixon, BGaming, CandleBets, Darwin Gaming, Ezugi, Four Leaf Gaming, Game360, Golden Rock Studios, Leap, NetGaming, OneTouch Games, PariPlay, Peter & Sons, Slingo, Slot Factory, Spearhead Studios, Spinomenal, Spribe, SYNOT Games, Tom Horn Gaming, Wizard Games

RTP

Publicly audited

Live Chat

Contact

Support Email: [email protected]

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

Gamstop

Editor’s View

Videoslots Casino has been a highly rated casino at AskGamblers for some time, and one of the reasons why is because of its usability. The casino is home to a vast number of games, but the games lobby allows you to use several filters to help filter these games and make them more player-friendly. 

The overall feel of the casino is welcoming, and navigating between sections is easy. The menus are straightforward, and we were able to find everything we needed stress-free! More of our expert casino reviews can be found below. 

General Information About Videoslots Casino

Videoslots Casino is a well-established site at AskGamblers with a high CasinoRank Score. If you want to choose a reliable casino, in our opinion, Videoslots is up there with the best. 

Their casino rating is not only good with us but they’re rated highly among the AskGamblers community too. There are more than 300 Videoslots player reviews, and the casino has an overall high rating. The casino is also popular among our forum community, so if you want to chat with experienced players, check out our forum.

The casino was also awarded second place on our AskGamblers Awards 2021, in the Best Casino category, with the same nomination this year! 

Payment Information and Options at Videoslots Casino

When it comes to payments, the casino supports a wide range of options, so regardless of which country you are in, you should be able to find a way to fund your account. 

You can securely deposit and withdraw, and you can have one free withdrawal per day with no fee. You can withdraw more frequently, but you will then be charged €2.50 per withdrawal. There are no deposit fees unless you use an SMS Voucher. Your payments are fully secured with 256-bit SSL encryption. 

The casino aims to process your withdrawals as quickly as possible, but they can take up to 12-48 hours. You must verify your account when asked, which could delay your initial withdrawal. You can also withdraw up to €10,000 per transaction or €30,000 per day. 

Customer Support at Videoslots Casino

If you need help and assistance with anything, you can contact the casino. There are several ways to do this, but the quickest option is to launch the live chat feature. Live chat is currently available in six languages which can be selected when you open the live chat box. 

Initially, you will be transferred to the Videoslots bot, which can answer various questions and topics. However, if your query is more complex, you can transfer to a live chat agent anytime. However, we found the process of connecting to a live chat agent long-winded, with several questions needing to be answered before it could happen. 

The good news is that once we were transferred, the agent was available instantly and was able to answer our questions in a friendly and professional manner. Live chat is open 24/7 all year round. 

If you don’t want to use live chat, you can also talk to the casino over the phone or send them an email. They also have a good FAQ section that covers various topics and questions. 

Games at Videoslots Casino

Videoslots is an all-around great casino, but one of the things that attract players the most is its collection of the best online casino games! There are more than 7000 titles available, including the latest online slots, tables, progressive jackpot slots, scratchcards, live casino games and various sporting games and events. 

And it doesn’t stop there because the casino is home to one of the largest lists of gaming providers we’ve seen so far. Their variety of games is unprecedented.

When there is so much choice, we know it can be a little overwhelming, especially if you’re new here. But Videoslots has you covered. Their games lobby is user-friendly, and there are plenty of ways to filter down the games less and see more of what you like and less of what you don’t like. 

You can list the gaming providers using the drop-down menu and select your favourites. You can list games in alphabetical order and reverse order, and you can also list slots by how many rows the game has. You can jump to the most popular games and use the search engine tool to find your favourites instantly. 

And when it comes to the live casino, you can list them by game type and provider, which includes the popular Evolution Gaming, Pragmatic Play Live and Playtech. There are hundreds of rooms to choose from open throughout different intervals of the day.

Videoslots Casino's Commitment to Responsible Gambling

The casino also promotes a healthy, responsible gambling ethic, and you’ll have access to several different tools to help main control your spending and time at the casino. 

You can set limits on wagers, deposits, losses and max bets. A time-out limit can control the amount of time you spend in one game session, and you can receive a reality check notification about the net winnings in your current session. If you need to take a short break from gambling, you can use the Lock account tool. 

Before you start playing, it is recommended that you make use of these limits. For more information about these tools and how to set them, log in to your account and go to "My Profile" -> "Responsible Gaming".

If you need to self-exclude, you can also do this from your account or contact customer services. If you are a UK player, the casino will ask you to specify your occupation and the amount you can afford to spend on gambling per month.

Final Verdict on Videoslots Casino

After reviewing Videoslots Casino, it gets a thumbs up from AskGamblers. You can sign up with a 100% welcome bonus and spins to play on their huge selection of slots, including the popular Starburst Slot. If slots aren’t your thing, there are plenty more games, including table games, poker, scratchcards, sports and live casino games. 

When it comes to support, there are plenty of options to speak to someone 24/7. Live chat is the quickest option, and we were satisfied with our experience with them. 

The casino supports a plethora of payment options, so wherever you are in the world, we’re confident you’ll be able to deposit and withdraw from your account. And the casino is fully licensed and regulated by the Malta Gaming Authority. The casino also accepts players from the UK and is fully licensed and regulated by the UK Gambling Commission. 

Overall, we were satisfied with the user experience! 

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Player Reviews

7.5
365 reviews
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Date
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Player rating
bugsbunnyx
January 26, 2025
7

The variety of games is incredible! From jackpot slots to live dealer games, there’s always something exciting to try. The platform also loads very quickly, even on mobile, and the design is easy to navigate. Depositing funds is fast, and there are plenty of payment options available.

While the game selection is impressive, the withdrawal limits feel restrictive, especially for high rollers. The loyalty rewards are underwhelming compared to other casinos, and the lack of 24/7 live chat support is a letdown.

Videoslots Casino
January 27, 2025

Hi there bugsbunnyx,

Thank you for your review and valuable feedback.

We're delighted to know that you've enjoyed your experience at our casino, and we look forward to continuing to provide you with outstanding service.

Regarding our withdrawal limits and support, we kindly ask you to email us on [email protected] with more information, so that we can check and assist you further.

In addition, we do offer 24/7 support, both via live chat and email. If you found any issues with this, please contact us using the above email address, and we'll be more than happy to check and assist you further.

We are always happy to help.

Best regards,
Team Videoslots

RolceRoys82
December 17, 2024
8

I’m impressed by the sheer variety of games available, there’s always something new to try. I enjoy how seamless it is to navigate the site, whether I’m on my laptop or mobile. The Battle of Slots feature is a personal favorite; it’s fun to compete against others. Deposits are quick, and while withdrawals can take a bit longer depending on the method, they’re always reliable. I’ve found the bonuses to be fair, though I’d love to see even lower wagering requirements. The community feel and constant game updates keep me coming back. Videoslots truly makes playing online enjoyable and exciting.

Deposit and Withdrawal seem to be working good as well.

A small negative is that the site could be running a bit slow from time to time, but all in all a good choice.
The wagering is also a tab high but still achievable.

martinzop
November 29, 2024
8

Great promotions to start with, from opening an account to making deposits, a cashless casino, lots of options to choose from and fast and efficient support. I recommend it.

Videoslots Casino
November 29, 2024

Hi there martinzop,

Thank you for leaving this review and for your feedback.

We're glad to hear that you have enjoyed your experience so far in our casino, and we hope that we can keep providing you with an exceptional service.

As always, if you require any assistance, please do not hesitate to contact our 24/7 live support via Chat or Email, and we'll be more than happy to assist you further.

Kind Regards,
Team Videoslots

maiden
November 27, 2024
10

I have won €60.000 today! I hope i will be able to withdraw all my money, without the casino accidently taking my money or something! I like the casino, had bad downfalls, lost money, and won money, i just hope i can trust them, to give me my €60.000! 10/10 for now

Message
WinSt_14
October 16, 2024
8

I had the pleasure to say that Videoslots casino was more than I expected, so I give it a big yes, as I liked the way they handled my case. The managers are polite and ready to help on any issue. Good attitude towards your clients.

Daksheshpatel6
October 14, 2024
1

There is lots slot available as well live casino from top providers. Live chat facility available. Website looks cool and attractive. Various deposit method options available.

Slow running websites, KYC is 7-8 business to verify your account. 10-20 business for withdrawal. No bonus at all. Customer service are rude always. Ontario players read this carefully before you throw your hard earned money here.

Message
Awesome25
October 2, 2024
8

Unchanged And Unbothered: The Enduring Charm Of Videoslots!

Well, well, well, if it isn't my old friend Videoslots, standing tall and unchanged like a digital Mount Rushmore in the ever-shifting landscape of online casinos! It's as if this virtual gambling den has discovered the fountain of youth, refusing to age a day since 2017 where the origin of my account registration may have taken place. Talk about commitment to consistency!

After a long hiatus, thoughts of old have flooded my mind of positives. The website greets me with a familiar nod, as if to say, "Hey there, stranger! Long time no see, but I haven't changed a bit!". It's the casino equivalent of running into your high school crush at a reunion, looking exactly the same as they did years ago. A moment when time stood still for a long time.

Back in the day, on promotions, Videoslots was handing out goodies faster than a cafeteria lady on meatloaf day. Casino races and voucher codes were flying around like confetti at a New Year's party, with a "first 8000 players" rule that had me all clicking faster than a hummingbird's wings. Gemix, Wolf Gold and the prehistoric party that was Jurassic Giants, these slots were the golden trio of my Videoslots adventure.

And oh, the sweet taste of victory! Winning those casino races was like finding an oasis in the desert, with prize money appearing in my account immediately once it concluded. As for deposits and withdrawals, it was smoother than a buttered-up bowling alley. No obstacles, no fuss, just pure unadulterated gambling joy to hit the pins!

All good things must come to an end somewhere. For reasons lost in the mists of time (or perhaps a few too many spins), I bid adieu to Videoslots in 2017. Yet, the memories linger like the scent of a lucky charm perfuming like a gorgeous scented "Welsh" lady.

In the grand casino of things, I'd give Videoslots a wonderful 8 out of 10. It's like that reliable old car that never lets you down but could use a fresh coat of paint to update for modern times. A casino makeover wouldn't hurt, Videoslots.....even the Mona Lisa gets a touch-up now and then!

Message
Videoslots Casino
October 2, 2024

Hi Awesome25,

Thank you for leaving your review and feedback.

We're thankful for your kind words.

We are delighted to hear you like our Casino, and we hope to keep providing you with an outstanding Gaming Experience throughout your time with us!

Please always feel free to reach out to our Customer Support team; they are available 24/7 and more than happy to assist you.

Kind Regards,
Team Videoslots

petradagmar
August 23, 2024
10

One of my favorite casinos, except there is bo bonuses, and some games/slots that i can't play. But other than that, this was the first casino I ever tried, and always on top with withdrawals and communications.

Videoslots Casino
August 29, 2024

Hi Petra,

Thank you for leaving your review and feedback.

We are delighted to hear you like our Casino, and we hope to keep providing you with an outstanding Gaming Experience throughout your time with us!

Please always feel free to reach out to our Customer Support team; they are available 24/7 and more than happy to assist you.

Kind Regards,
Team Videoslots

Jade887755
June 1, 2024
1

Nothing. Slow gameplay, website crashes, not user-friendly for mobile, poor returns, and shocking T&C which prevent you from withdrawing deposits if you change your mind

I have been playing for a few months and thought I uploaded my docs via their website upon registration. Yesterday I deposited £100 and my account was blocked from play due to verification. As the website constantly crashes and poor RTP % I just asked them to refund my deposit and close my account as I couldn’t verify docs on their website as I don’t have a laptop. The CS guy told me they can’t refund my deposit as it’s in their T&C’s that each deposit must be wagered on games and I have no right to a refund of my deposit?! Erm… what?!!( he also sent me the link to this in their T&C’s and told me I agreed to this upon registering. I know casinos must verify customers for winnings etc but they allowed me to deposit £100 without telling me my payments & game play are on hold. This is fraudulent in my opinion. After much back and forth with the CS live chat and unanswered emails, I’ve sent my docs via email and since I submitted my docs my account has now been closed and the £100 deposit hasn’t been refunded. I have asked them why my account was closed and have yet to receive a response, I’ve only received emails saying my docs are blurry which is impossible as it’s screen shots of bank statement etc. I now think I’ll have to raise a fraudulent alert with my bank to get my £100 back which seems absurd to me. To new players, avoid this casino as their T&C’s are out to scam you and force you to lose money. In addition, verifying docs is near impossible

Videoslots Casino
August 2, 2024

Hi Jade887755,

Thank you for leaving feedback for our casino.

I understand that it might feel frustrating if the games are not going as planned. As per the license under which our casino operates, we only offer games on our website that are guaranteed with a random outcome. This means, that the amounts of the funds that you're betting with don't affect the outcome of the games in any way. The randomness of the game outcomes also means that, from time to time, you might have luck on your side and keep winning in a row. However, it also means that sometimes you might be having a bad row. This varied changing of winning is caused by the randomness of the game results. The randomness of the games is always tested by an official detached 3rd party person.

Please be informed that different types of verification and KYC (Know your customer) requirements are needed at different stages on an account's lifetime, dependent on the activity of the account, the inherent risk said activity carries, as well as the regulatory requirements set by local and international governing bodies.

Automatic electronic KYC is preformed prior to any initial deposits, and further KYC and verification information or documentation requests for identification or otherwise, while possible to upload to fully verify the account, may not be required before deposits can be done, but also may be required before withdrawals can be done, as is also advised within the terms and conditions point 2.6

We hope this answers your concerns.

If you have any further questions or concerns, feel free to reach out to us via email; [email protected].

Kind regards,
Team Videoslots

credoism
April 2, 2024
10

Good amount of casino slots, both slots and live. Ok bonuses but could be a bigger sports availability. But it's easy to deposit, and withdrawals Are Quick.

Message
Videoslots Casino
May 29, 2024

Hi credoism ,

Thank you for leaving a review.

We always try to add new slots to keep things interesting, and certainly offer a wide variety already. Regarding sportsbook, we are always expanding our offerings, and committed for years to come.

It's glad to hear that you have had good experience with all your money transfers, both, in and out.

Kind regards,
Team Videoslots

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