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Editor’s View
Videoslots Casino has been a highly rated casino at AskGamblers for some time, and one of the reasons why is because of its usability. The casino is home to a vast number of games, but the games lobby allows you to use several filters to help filter these games and make them more player-friendly.
The overall feel of the casino is welcoming, and navigating between sections is easy. The menus are straightforward, and we were able to find everything we needed stress-free! More of our expert casino reviews can be found below.
- Home to more than 7000 games
- Over 30 payment methods
- Excellent responsible gambling tools
- Withdrawal fees (one free withdrawal per day)
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Videoslots Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About Videoslots Casino
Videoslots Casino is one of the well-established UK casino sites at AskGamblers with a high CasinoRank Score. If you want to choose a reliable casino, in our opinion, Videoslots is up there with the best.
Their casino rating is not only good with us but they’re rated highly among the AskGamblers community too. There are more than 300 Videoslots player reviews, and the casino has an overall high rating. The casino is also popular among our forum community, so if you want to chat with experienced players, check out our forum.
The casino was also awarded second place on our AskGamblers Awards 2021, in the Best Casino category, with the same nomination this year!
- E-Wallets 0-1 hours
- Bank Transfers 5-7 days
- Card Payments 3-5 days
- Weekend Cashouts Yes
- Progressive Jackpot Wins Paid In Lump Sum
Payment Information and Options at Videoslots Casino
When it comes to payments, the casino supports a wide range of options, so regardless of which country you are in, you should be able to find a way to fund your account.
You can securely deposit and withdraw, and you can have one free withdrawal per day with no fee. You can withdraw more frequently, but you will then be charged €2.50 per withdrawal. There are no deposit fees unless you use an SMS Voucher. Your payments are fully secured with 256-bit SSL encryption.
The casino aims to process your withdrawals as quickly as possible, but they can take up to 12-48 hours. You must verify your account when asked, which could delay your initial withdrawal. You can also withdraw up to €10,000 per transaction or €30,000 per day.
Games at Videoslots Casino
Videoslots is an all-around great casino, but one of the things that attract players the most is its collection of the best online casino games! There are more than 7000 titles available, including the latest online slots, tables, progressive jackpot slots, scratchcards, live casino games and various sporting games and events.
And it doesn’t stop there because the casino is home to one of the largest lists of gaming providers we’ve seen so far. Their variety of games is unprecedented.
When there is so much choice, we know it can be a little overwhelming, especially if you’re new here. But Videoslots has you covered. Their games lobby is user-friendly, and there are plenty of ways to filter down the games less and see more of what you like and less of what you don’t like.
You can list the gaming providers using the drop-down menu and select your favourites. You can list games in alphabetical order and reverse order, and you can also list slots by how many rows the game has. You can jump to the most popular games and use the search engine tool to find your favourites instantly.
And when it comes to the live casino, you can list them by game type and provider, which includes the popular Evolution Gaming, Pragmatic Play Live and Playtech. There are hundreds of rooms to choose from open throughout different intervals of the day.
Videoslots Casino's Commitment to Responsible Gambling
The casino also promotes a healthy, responsible gambling ethic, and you’ll have access to several different tools to help main control your spending and time at the casino.
You can set limits on wagers, deposits, losses and max bets. A time-out limit can control the amount of time you spend in one game session, and you can receive a reality check notification about the net winnings in your current session. If you need to take a short break from gambling, you can use the Lock account tool.
Before you start playing, it is recommended that you make use of these limits. For more information about these tools and how to set them, log in to your account and go to "My Profile" -> "Responsible Gaming".
If you need to self-exclude, you can also do this from your account or contact customer services. If you are a UK player, the casino will ask you to specify your occupation and the amount you can afford to spend on gambling per month.
Customer Support at Videoslots Casino
If you need help and assistance with anything, you can contact the casino. There are several ways to do this, but the quickest option is to launch the live chat feature. Live chat is currently available in six languages which can be selected when you open the live chat box.
Initially, you will be transferred to the Videoslots bot, which can answer various questions and topics. However, if your query is more complex, you can transfer to a live chat agent anytime. However, we found the process of connecting to a live chat agent long-winded, with several questions needing to be answered before it could happen.
The good news is that once we were transferred, the agent was available instantly and was able to answer our questions in a friendly and professional manner. Live chat is open 24/7 all year round.
If you don’t want to use live chat, you can also talk to the casino over the phone or send them an email. They also have a good FAQ section that covers various topics and questions.
Complaints
Read the complaints other players have left for Videoslots Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
I’ve been really enjoying my time at Videoslots Casino because of the massive game selection they offer. Whether I’m in the mood for slots, table games, or live dealer options, there’s always something fresh and exciting every time I log in. With thousands of games from top providers, I never run out of choices! I also love the new features they’ve got, like the Battle of Slots, where I can compete with others in tournaments—it adds a whole new layer of excitement to my experience as it also gives me a chance to win big. Plus, the bonuses and promotions are pretty generous, with free spins and loyalty rewards that make me feel valued as a player. Overall, Videoslots has everything I’m looking for, and it’s the perfect place for me.
One thing that could be improved is the limited withdrawal methods. It would be nice if there were more ways to cash out my winnings quickly. Also, there’s no VIP program, which I think would be a great addition for loyal players like me. It’s always nice to receive some exclusive perks or rewards for sticking around.
Hi there, Thank you so much for your detailed and positive feedback! We’re thrilled to hear that you’re enjoying the massive game selection and the exciting new features like Battle of Slots. It’s great to know our tournaments and promotions are adding extra fun and value to your experience. We also appreciate your suggestions regarding withdrawal methods and a VIP program. Your feedback is invaluable, and we’re constantly looking for ways to improve our services and provide even more rewarding experiences for our loyal players. If you ever need assistance or have more ideas, our team is here 24/7 to help. Best regards, Team Videoslots
The variety of games is incredible! From jackpot slots to live dealer games, there’s always something exciting to try. The platform also loads very quickly, even on mobile, and the design is easy to navigate. Depositing funds is fast, and there are plenty of payment options available.
While the game selection is impressive, the withdrawal limits feel restrictive, especially for high rollers. The loyalty rewards are underwhelming compared to other casinos, and the lack of 24/7 live chat support is a letdown.
Hi there bugsbunnyx, Thank you for your review and valuable feedback. We're delighted to know that you've enjoyed your experience at our casino, and we look forward to continuing to provide you with outstanding service. Regarding our withdrawal limits and support, we kindly ask you to email us on [email protected] with more information, so that we can check and assist you further. In addition, we do offer 24/7 support, both via live chat and email. If you found any issues with this, please contact us using the above email address, and we'll be more than happy to check and assist you further. We are always happy to help. Best regards, Team Videoslots
I’m impressed by the sheer variety of games available, there’s always something new to try. I enjoy how seamless it is to navigate the site, whether I’m on my laptop or mobile. The Battle of Slots feature is a personal favorite; it’s fun to compete against others. Deposits are quick, and while withdrawals can take a bit longer depending on the method, they’re always reliable. I’ve found the bonuses to be fair, though I’d love to see even lower wagering requirements. The community feel and constant game updates keep me coming back. Videoslots truly makes playing online enjoyable and exciting.
Deposit and Withdrawal seem to be working good as well.
A small negative is that the site could be running a bit slow from time to time, but all in all a good choice.
The wagering is also a tab high but still achievable.
Great promotions to start with, from opening an account to making deposits, a cashless casino, lots of options to choose from and fast and efficient support. I recommend it.
Hi there martinzop, Thank you for leaving this review and for your feedback. We're glad to hear that you have enjoyed your experience so far in our casino, and we hope that we can keep providing you with an exceptional service. As always, if you require any assistance, please do not hesitate to contact our 24/7 live support via Chat or Email, and we'll be more than happy to assist you further. Kind Regards, Team Videoslots
I have won €60.000 today! I hope i will be able to withdraw all my money, without the casino accidently taking my money or something! I like the casino, had bad downfalls, lost money, and won money, i just hope i can trust them, to give me my €60.000! 10/10 for now
I had the pleasure to say that Videoslots casino was more than I expected, so I give it a big yes, as I liked the way they handled my case. The managers are polite and ready to help on any issue. Good attitude towards your clients.
There is lots slot available as well live casino from top providers. Live chat facility available. Website looks cool and attractive. Various deposit method options available.
Slow running websites, KYC is 7-8 business to verify your account. 10-20 business for withdrawal. No bonus at all. Customer service are rude always. Ontario players read this carefully before you throw your hard earned money here.
Unchanged And Unbothered: The Enduring Charm Of Videoslots!
Well, well, well, if it isn't my old friend Videoslots, standing tall and unchanged like a digital Mount Rushmore in the ever-shifting landscape of online casinos! It's as if this virtual gambling den has discovered the fountain of youth, refusing to age a day since 2017 where the origin of my account registration may have taken place. Talk about commitment to consistency!
After a long hiatus, thoughts of old have flooded my mind of positives. The website greets me with a familiar nod, as if to say, "Hey there, stranger! Long time no see, but I haven't changed a bit!". It's the casino equivalent of running into your high school crush at a reunion, looking exactly the same as they did years ago. A moment when time stood still for a long time.
Back in the day, on promotions, Videoslots was handing out goodies faster than a cafeteria lady on meatloaf day. Casino races and voucher codes were flying around like confetti at a New Year's party, with a "first 8000 players" rule that had me all clicking faster than a hummingbird's wings. Gemix, Wolf Gold and the prehistoric party that was Jurassic Giants, these slots were the golden trio of my Videoslots adventure.
And oh, the sweet taste of victory! Winning those casino races was like finding an oasis in the desert, with prize money appearing in my account immediately once it concluded. As for deposits and withdrawals, it was smoother than a buttered-up bowling alley. No obstacles, no fuss, just pure unadulterated gambling joy to hit the pins!
All good things must come to an end somewhere. For reasons lost in the mists of time (or perhaps a few too many spins), I bid adieu to Videoslots in 2017. Yet, the memories linger like the scent of a lucky charm perfuming like a gorgeous scented "Welsh" lady.
In the grand casino of things, I'd give Videoslots a wonderful 8 out of 10. It's like that reliable old car that never lets you down but could use a fresh coat of paint to update for modern times. A casino makeover wouldn't hurt, Videoslots.....even the Mona Lisa gets a touch-up now and then!
Hi Awesome25, Thank you for leaving your review and feedback. We're thankful for your kind words. We are delighted to hear you like our Casino, and we hope to keep providing you with an outstanding Gaming Experience throughout your time with us! Please always feel free to reach out to our Customer Support team; they are available 24/7 and more than happy to assist you. Kind Regards, Team Videoslots
One of my favorite casinos, except there is bo bonuses, and some games/slots that i can't play. But other than that, this was the first casino I ever tried, and always on top with withdrawals and communications.
Hi Petra, Thank you for leaving your review and feedback. We are delighted to hear you like our Casino, and we hope to keep providing you with an outstanding Gaming Experience throughout your time with us! Please always feel free to reach out to our Customer Support team; they are available 24/7 and more than happy to assist you. Kind Regards, Team Videoslots
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If there’s one casino that you avoid it’s without a shred of doubt this casino. I have proofs that I can share with whoever cares to see it. I can share it on YouTube
Absolutely horrifying place for gambling. The worst I’ve ever seen in my years of experience. I don’t even know where to begin and I’m just so lost for words right now. Thousands after thousands of dollars and no games pay. I do hundreds of deadbeat rounds. And then the game show error code 212 asking to contact account management team. I have screen recordings of my game sessions at this joke of an operator. Shame on them. I’m disgusted.