AskGamblers Quick Overview
Editor’s View
Videoslots Casino has been a highly rated casino at AskGamblers for some time, and one of the reasons why is because of its usability. The casino is home to a vast number of games, but the games lobby allows you to use several filters to help filter these games and make them more player-friendly.
The overall feel of the casino is welcoming, and navigating between sections is easy. The menus are straightforward, and we were able to find everything we needed stress-free! More of our expert casino reviews can be found below.
- Home to more than 7000 games
- Over 30 payment methods
- Excellent responsible gambling tools
- Withdrawal fees (one free withdrawal per day)
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Videoslots Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About Videoslots Casino
Videoslots Casino is one of the well-established UK casino sites at AskGamblers with a high CasinoRank Score. If you want to choose a reliable casino, in our opinion, Videoslots is up there with the best.
Their casino rating is not only good with us but they’re rated highly among the AskGamblers community too. There are more than 300 Videoslots player reviews, and the casino has an overall high rating. The casino is also popular among our forum community, so if you want to chat with experienced players, check out our forum.
The casino was also awarded second place on our AskGamblers Awards 2021, in the Best Casino category, with the same nomination this year!
- E-Wallets 0-1 hours
- Bank Transfers 5-7 days
- Card Payments 3-5 days
- Weekend Cashouts Yes
- Progressive Jackpot Wins Paid In Lump Sum
Payment Information and Options at Videoslots Casino
When it comes to payments, the casino supports a wide range of options, so regardless of which country you are in, you should be able to find a way to fund your account.
You can securely deposit and withdraw, and you can have one free withdrawal per day with no fee. You can withdraw more frequently, but you will then be charged €2.50 per withdrawal. There are no deposit fees unless you use an SMS Voucher. Your payments are fully secured with 256-bit SSL encryption.
The casino aims to process your withdrawals as quickly as possible, but they can take up to 12-48 hours. You must verify your account when asked, which could delay your initial withdrawal. You can also withdraw up to €10,000 per transaction or €30,000 per day.
Games at Videoslots Casino
Videoslots is an all-around great casino, but one of the things that attract players the most is its collection of the best online casino games! There are more than 7000 titles available, including the latest online slots, tables, progressive jackpot slots, scratchcards, live casino games and various sporting games and events.
And it doesn’t stop there because the casino is home to one of the largest lists of gaming providers we’ve seen so far. Their variety of games is unprecedented.
When there is so much choice, we know it can be a little overwhelming, especially if you’re new here. But Videoslots has you covered. Their games lobby is user-friendly, and there are plenty of ways to filter down the games less and see more of what you like and less of what you don’t like.
You can list the gaming providers using the drop-down menu and select your favourites. You can list games in alphabetical order and reverse order, and you can also list slots by how many rows the game has. You can jump to the most popular games and use the search engine tool to find your favourites instantly.
And when it comes to the live casino, you can list them by game type and provider, which includes the popular Evolution Gaming, Pragmatic Play Live and Playtech. There are hundreds of rooms to choose from open throughout different intervals of the day.
Videoslots Casino's Commitment to Responsible Gambling
The casino also promotes a healthy, responsible gambling ethic, and you’ll have access to several different tools to help main control your spending and time at the casino.
You can set limits on wagers, deposits, losses and max bets. A time-out limit can control the amount of time you spend in one game session, and you can receive a reality check notification about the net winnings in your current session. If you need to take a short break from gambling, you can use the Lock account tool.
Before you start playing, it is recommended that you make use of these limits. For more information about these tools and how to set them, log in to your account and go to "My Profile" -> "Responsible Gaming".
If you need to self-exclude, you can also do this from your account or contact customer services. If you are a UK player, the casino will ask you to specify your occupation and the amount you can afford to spend on gambling per month.
Customer Support at Videoslots Casino
If you need help and assistance with anything, you can contact the casino. There are several ways to do this, but the quickest option is to launch the live chat feature. Live chat is currently available in six languages which can be selected when you open the live chat box.
Initially, you will be transferred to the Videoslots bot, which can answer various questions and topics. However, if your query is more complex, you can transfer to a live chat agent anytime. However, we found the process of connecting to a live chat agent long-winded, with several questions needing to be answered before it could happen.
The good news is that once we were transferred, the agent was available instantly and was able to answer our questions in a friendly and professional manner. Live chat is open 24/7 all year round.
If you don’t want to use live chat, you can also talk to the casino over the phone or send them an email. They also have a good FAQ section that covers various topics and questions.
Complaints
Read the complaints other players have left for Videoslots Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Hello Ramiz51. Great to hear you like our Casino and congratulations to your winnings! We are always looking for ways to improve ourselves, if you have any suggestions or feedback you are more than welcome to send me a message and I will make sure it ends up at the correct people. Best regards, Daniel.
Everything, I'm client from this casino more than 3 years, I normally don't write reviews for nobody, but I'm so happy tonight I got a win of EUR 19.440 with a EUR 8 bet, biggest win ever for me,the quantity of game is massive.
The payment is so fast 1-2 hrs, I normally don't use bonus but the casino race and cashback are great, no wagering requirement.
Great experience for heavy and light players, this is my favorite casino ever.
Thanks
Hello Hescalona. Congratulations to your winnings, I hope your good fortune will continue! We are working on becoming the best Casino in the world, and we would not be on our way without your feedback and opinions. If you feel there is something we can improve or change, please do not hesitate to send me a message. Best regards, Daniel.
This would have to be up there with the best casino's available, Everything works, good customer service, recommend to anyone. The cash back and other rewards all wager free, I have not played here for a while but wasted thousands and thousands trying new places wish I stayed with these guys or slotsmillion.
Can't think of anything bad at all except I don't know what all the trophies are for.
Hello JR76M. It is great to hear that you like our Casino, as we are working hard to improve ourselves. Regarding the Trophies, you can always check your progress under "My achievements", should you have any specific questions you can always send me a message or contact our 24/7 live support. Best regards, Daniel
Great Place!
Quick and responsive servers. Nice layout with full profile viewing. One of the best line ups of games anywhere and constantly updating with new games every other week.
Deposits and withdrawals are almost instant. Account validated within the hour. RTP published onsite for every game updated regularly. Weekly cashback and casino races.
Battle of the Slots competitions running as well if you like to compete against other players for cash/spins.
Totally enjoyed playing here. Everything you want in a casino.
A+++
Hi Kiwiguy, Hope everything is well with you. We are glad to hear that you like Videoslots.com and we really appreciate your kind words. :) Br, Daniel
Would have to be one of my favorite casinos to play at, if not the favorite! Its just a great casino. Great games, fast payouts, good rewards, great customer service and awesome
VIP manager - Kenny Cederqvist!! Its a shame Poli has pulled out of casino for Australians though. They just need another internet banking deposit option, ie. Citadel Instant banking :)
Hello Kaz2305. Great to hear that, hopefully, we will become even better soon! Should you have any suggestions please do not hesitate to get in touch with me. We are exploring what options we can pursuit after POLI, and I will forward this suggestion to our Finance department. Best regards, Daniel.
Lots and lots of games. Just a great casino.
10/10 fast payout. I would recommend to anyone!
Few live games, higher limits on live blackjack. Small technical issues.
Hello Naokia980. Good to hear you got a fast withdrawal! Regarding the technical issues, you can always contact our 24/7 live support via chat or e-mail and they will help you. We are offering Netent’s Live Casino and we have Blackjack from €1 minimum bet to €10,000 usually, there might have been an disruption to their service. Best regards, Daniel.
Easily my favorite online casino. The amount of games for both desktop and mobile is unbeatable. Super quick withdrawal is also awesome. The 25% cashback and the casino race certainly make it more exciting.
They don't have many depositing bonuses or free spins available.
Hello Rhys C! Good to hear you like our Casino, we are aiming to become the best in the world and we cannot do it without all the amazing feedback we receive. About the bonuses, since all rewards you receive are wager free you might not receive them as often, but when you hit big the money is already yours. A tip is to make sure you are signed up for our newsletter, as it can contain vouchers and other promotions. Best regards, Daniel.
Great cashback from the weekly cashback and from the casino races.
Huge variety in slot selection.
Nice Layout, very nice and polite customer service.
Not anything to complain about so far and have been a member for months.
Hello Turtlestart. Great to hear you like our site, we are working hard to improve ourselves all the time. If you ever have any suggestions or feedback, never hesitate to get in contact with me. Best regards, Daniel.
Long story short. This is the best casino out there... Why?
-> Max bet protection
-> INSANE Game selection from all providers you can think of. And they mostly offer the FULL RANGE of games.
-> Best VIP Manager on earth (Kenny)
-> Super fast payouts
-> Great cashback/casino races (wager free!!)
Hello Andre H. Great to hear you like it at our Casino, we constantly strive to become better and better, should you ever feel we are slipping behind, do not hesitate to contact me. Best regards, Daniel.
#2 Review 2:
Videoslots is Still My Number 1. Zero Problems Whatsoever, 30 seconds boom paid, next level customer service, lots and lots of games, and a positive energy about it.
13/10
Nothing except well I guess they could fine tune the rtp a bit so I could strike Mega Moolah that would be nice :) j/k
Hello Astaroth. Great to hear, our ambition is to become the best casino in the world, so do not hesitate to get in touch with me if you have any feedback to how we can improve. Best regards, Daniel.
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This casino is very good. There are plenty of games and I have won very often. Chat is very friendly and when you want to withdraw your winning so I happens in a very short time sometimes money is in your account within few minutes - very soon! This casino is one of the best casinos! GREAT!