AskGamblers Quick Overview
Editor’s View
Videoslots Casino has been a highly rated casino at AskGamblers for some time, and one of the reasons why is because of its usability. The casino is home to a vast number of games, but the games lobby allows you to use several filters to help filter these games and make them more player-friendly.
The overall feel of the casino is welcoming, and navigating between sections is easy. The menus are straightforward, and we were able to find everything we needed stress-free! More of our expert casino reviews can be found below.
- Home to more than 7000 games
- Over 30 payment methods
- Excellent responsible gambling tools
- Withdrawal fees (one free withdrawal per day)
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Videoslots Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About Videoslots Casino
Videoslots Casino is one of the well-established UK casino sites at AskGamblers with a high CasinoRank Score. If you want to choose a reliable casino, in our opinion, Videoslots is up there with the best.
Their casino rating is not only good with us but they’re rated highly among the AskGamblers community too. There are more than 300 Videoslots player reviews, and the casino has an overall high rating. The casino is also popular among our forum community, so if you want to chat with experienced players, check out our forum.
The casino was also awarded second place on our AskGamblers Awards 2021, in the Best Casino category, with the same nomination this year!
- E-Wallets 0-1 hours
- Bank Transfers 5-7 days
- Card Payments 3-5 days
- Weekend Cashouts Yes
- Progressive Jackpot Wins Paid In Lump Sum
Payment Information and Options at Videoslots Casino
When it comes to payments, the casino supports a wide range of options, so regardless of which country you are in, you should be able to find a way to fund your account.
You can securely deposit and withdraw, and you can have one free withdrawal per day with no fee. You can withdraw more frequently, but you will then be charged €2.50 per withdrawal. There are no deposit fees unless you use an SMS Voucher. Your payments are fully secured with 256-bit SSL encryption.
The casino aims to process your withdrawals as quickly as possible, but they can take up to 12-48 hours. You must verify your account when asked, which could delay your initial withdrawal. You can also withdraw up to €10,000 per transaction or €30,000 per day.
Games at Videoslots Casino
Videoslots is an all-around great casino, but one of the things that attract players the most is its collection of the best online casino games! There are more than 7000 titles available, including the latest online slots, tables, progressive jackpot slots, scratchcards, live casino games and various sporting games and events.
And it doesn’t stop there because the casino is home to one of the largest lists of gaming providers we’ve seen so far. Their variety of games is unprecedented.
When there is so much choice, we know it can be a little overwhelming, especially if you’re new here. But Videoslots has you covered. Their games lobby is user-friendly, and there are plenty of ways to filter down the games less and see more of what you like and less of what you don’t like.
You can list the gaming providers using the drop-down menu and select your favourites. You can list games in alphabetical order and reverse order, and you can also list slots by how many rows the game has. You can jump to the most popular games and use the search engine tool to find your favourites instantly.
And when it comes to the live casino, you can list them by game type and provider, which includes the popular Evolution Gaming, Pragmatic Play Live and Playtech. There are hundreds of rooms to choose from open throughout different intervals of the day.
Videoslots Casino's Commitment to Responsible Gambling
The casino also promotes a healthy, responsible gambling ethic, and you’ll have access to several different tools to help main control your spending and time at the casino.
You can set limits on wagers, deposits, losses and max bets. A time-out limit can control the amount of time you spend in one game session, and you can receive a reality check notification about the net winnings in your current session. If you need to take a short break from gambling, you can use the Lock account tool.
Before you start playing, it is recommended that you make use of these limits. For more information about these tools and how to set them, log in to your account and go to "My Profile" -> "Responsible Gaming".
If you need to self-exclude, you can also do this from your account or contact customer services. If you are a UK player, the casino will ask you to specify your occupation and the amount you can afford to spend on gambling per month.
Customer Support at Videoslots Casino
If you need help and assistance with anything, you can contact the casino. There are several ways to do this, but the quickest option is to launch the live chat feature. Live chat is currently available in six languages which can be selected when you open the live chat box.
Initially, you will be transferred to the Videoslots bot, which can answer various questions and topics. However, if your query is more complex, you can transfer to a live chat agent anytime. However, we found the process of connecting to a live chat agent long-winded, with several questions needing to be answered before it could happen.
The good news is that once we were transferred, the agent was available instantly and was able to answer our questions in a friendly and professional manner. Live chat is open 24/7 all year round.
If you don’t want to use live chat, you can also talk to the casino over the phone or send them an email. They also have a good FAQ section that covers various topics and questions.
Complaints
Read the complaints other players have left for Videoslots Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Hi Jarodmix, Thanks for reviewing our casino. To set up that Loss Limit go to 'My Profile' and then Click 'Responsible Gaming' and you can set a loss limit there. Wishing you the Best of Luck on our Casino. Br, Daniel
Videoslots' slot selection is one of the best on the market right now. They have 2000+ slots which is awesome, you can play slots from a wide range of manufacturers and you never get bored when browsing through the collection. They have a neat search engine which lets you filter slots per features, manufacturer, etc. It is really convenient.
They have an achievement system which is fun but the best is the so-called Weekend Booster feature which gives you back a certain % of the casino's wins while you play. So you can grab some wins if you are lucky but your plays automatically generate some cash on your account which is free for withdrawal.
Their customer support is very nice, promptly reacting and capable professionals take care of your needs and questions. Withdrawals are fast and after they KYC is done, there are no questions asked. You can rely on the clearly worded terms & conditions and they do not interpret or bend their own rules to their whims unlike some other casinos.
It may sound like a bad ad but to be honest, but based on my past 2 years with them as a player, I have nothing negative to say and I am firmly convinced that they are one of the best online casino currently.
Hello Pusgab667. Thank you for reviewing our Casino. It is good to hear that you have been with us for two years without any negative to say, we hope that this is the level of service we can provide anyone that wants to play with us. Should there be any questions or queries, however, you can always send me a message or contact our 24/7 Support, and we will do our best to help. Best regards, Daniel.
Very Rarely get to say how much I enjoyed playing at Online casinos and trust very few out there.
Awhile back I had leaflet after leaflet for about 3 years from this site and ignored the offers they gave lol, until last week I decided to try them out as they offered one of the best offers I have ever seen, 300FS +100% Deposit match up to 200£.
And whats more the free spins were all WAGER FREE! on 300 spins I was truly shocked so I didn't activate them straight away and started playing some of there various range of games, High Voltage, which I extremely loved after hitting bonus round a fair amount of times like no other slot site does then switched game to ZUES 1000 which never pays out on any site I been on before until this one... Never seen so many full line of zues multiple times and bonus rounds too, so then wager was completed and was able to withdraw. Then played the free spins won 35.17£ on gemix. Great fun game to play lol. So then played on a little then go up 287£ so I thought okay time to cashout lol so I did.
Now then...
Asked for Identification Documents results: SUPERB
Processing Time: SUPERB Under 1 hour
Fees: £0 SUPERB!
Winnings in Bank: 1 DAY! EXCELLENT!
Overall Great and Fully trusted site and Excellent bonuses and Loyalty cashback and free spins levels. NO WAGER also.
Staff where tremendous amount of help when asked some questions response time under 15 seconds and all problems were sorted without the wait unlike most sites do.
No Complaints or Dislikes about this casino absolute 100% Genuine I'll be playing here fairly regular now!
Hi Mickymick, We would like to thank you for reviewing our Casino. We are glad to hear that your experience playing at Videoslots has been great. Our ambition is to become the best online Casino in the world. Should you ever have any queries or questions, please feel free to send me a private message and I will do my best to help you. Best Regards, Daniel.
Very good selection of games for all and very good communications team. Withdrawals are fast. One of the best casinos I have played.
Hi CAL19902022, Thank you for reviewing our Casino. Glad to hear your experience playing with us has been good. Our ambition are to become the best, and safest, online Casino in the world, so please feel free to send me a message if you should ever experience any issues. Best regards, Daniel.
This casino is by far the most trustworthy and player-focused casino on the market. They offer a vast variety of games, they share their profits with the players which enhances the rtp drastically, they offer you all possible player protection settings like deposit limit, loss limit, wager limit, bet size limit (!),individual cooling off periods, manual flushing plus very generous promotions and weekly races as well as free spins without any wagering requirements. The (theoretical AND current) RTP is published for every single game. You can be sure that they will always choose the highest rtp if casino has the right to choose between several options. The withdrawals are normally proceeded just within a few minutes and they are very active and cooperative on gambling websites such as AskGamblers. Their T&Cs are clear and fair. The customer support is available 24/7 via e-mail, chat and phone. You may even visit them in Malta, lol.
So what can we expect more from an online casino? Keep up the good work!
Hello Onl1ine486T. Thank you for reviewing our Casino. Our ambition is to become the best online Casino in the world, and we believe that to do that, we cannot just offer the most games, but the best and safest experience. Should you ever have any questions or queries, please feel free to send me a private message and I will do my best to be of help. Best regards, Daniel.
The lots of games they have........................
I'm not so sure about videoslots casino now. I have an account for 3 years and my highest wins is 90 euros. I always received a code through my email for free spins every week. Wagering free. I have not received this for the last 4 weeks. I got to chat and they told me that I get other offers. Yes, I get offers where I have to make a deposit for. But I love to receiving offers for free spins and hoping to win something out of it. What I do not understand is that the why not any player from video slots get the code. The code is for the first 8000 players. If you belong to the first 8000 players then you are lucky.
Hello 123456. We have several different promotions that our players can enjoy, but there will always be some that are not available for every player, unfortunately. If you want to make sure that you have are receiving all promotions you are eligible to get, go to "Edit profile" on your account and make sure that the box "Newsletter" has been checked and you will receive an e-mail or SMS message when something is available to you. Make sure to check our "News" section on our website as well, as we post about the ongoing promotions there as well. Best regards, Daniel.
This casino is fantastic. Lot of slots, probably the most in the casino market, great bonuses, unbeatable weekend booster, free spins bonuses they do not have to be wagered, very fast verification, super fast withdrawal. One of the best casino where I ever played.
I would like to play here Novomatic slots.
I have absolutely nothing negative to say about videoslots.
Hi SLIDER00, Thanks for the great review and am really happy that you like playing at our Casino. Our aim here at Videoslots is to be the biggest and best online casino and will keep trying to provide you guys with the best service we can. We are looking to add Novamatic in the near future but have no ETA on when we will be getting them as yet. Should you have anymore feedback or issues, please don't hesitate to contact me either via PM or on here and I will do my utmost to help you out. Br, Daniel
Absolutely and no doubt the best casino there is on the face of the internet! Massive amount of games to choose from.
Slot battles, cash races, cashbacks, tournaments, newsletters including free spins every tuesday.
Account verification fast and without hassle, withdrawal times to e-wallet and bank anywhere from 3-30mins and customer support works like a charm.
I have absolutely nothing bad to say about this casino.
Hi FLAAAI, Thank you for the great review of our Casino. I am really happy that you enjoy playing, and we are aiming to be the biggest and best online Casino in the world. Should you ever have any suggestions or feedback, please reach out to me here in a private message, or post in our thread here on the forums. Br, Daniel
They have the biggest selection of games including my favourites netent, quickspin, playngo & micrograming.
I'm an active depositing player at videoslots so every tue I get emailed no deposit free spins where I am offered 10-15 free spins each time. The best thing abot these free spins or any free spins the casino gives out is that they are all wager free. U can earn weekly cashback which is credited to u in REAL cash so there is no wagering on it. I have gotten as much as $85 cashback b4!!
The casino gives out $ 60,000 every week in their Casino Races which is paid out in CASH which is awesome!! All up 6188 players will win from $3 up to a wopping $500 for 1st place winner. The most I won was $32 which was the same week that I got the $85 cashback. I generally only deposit $10 every week & I have managed to win from $3 to $7 many times.
The casino has heaps of tournaments to play in which run 24/7. There are also free tournaments for players who have deposited $20+ and wagered $500. These freerolls also run 24/7.
The more u play at the casino the more rewards u will get. I've been rewarded heaps of free spins as well as battle of the slots tickets where I've been given $1 -$10 tickets to play in the tournaments.
Live chat is 24/7 at videoslots so u can get help anytime of the day.
Withdraws are very fast at videoslots.. I found them to be faster than guts... as soon as my id was verified I got the withdraw in my bank account the very next day.
There isn't anything I can fault about this casino & it is the 1st casino that I would recommend to any player.
Hello Tweeksta. Thank you for reviewing our Casino. I am glad to hear you appreciate playing with us, we are trying to become the absolute best online Casino in the world, so should you ever have any suggestions or feedback, please reach out to me here in a private message, or post in our thread here on the forums. Best regards, Daniel.
The HUGE 2000+ Games. Fast payouts to my skrill ewallet. 24/7 Technical Support.
The fact they make the highest deposit method as the only withdrawal option available to you! This really needs to be changed, as I do 90% of my deposits through Skrill, and it would be nice to be able to withdraw to my Eco Card account. Grr
Hello Mark D. Thank you for reviewing our Casino. The reason we have these rules regarding deposits and withdrawal is due to security reasons and currently, we do not have any solution that could change this. Should you ever have any questions or queries, you can always send me a message as well! Best regards, Daniel.
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Won 950 pounds. Asked for few documents to proof identity. After 4 working days money on my account no hassle.
When u win u need to give it back lost 650 pounds on slots. Decided to set up limit and will see. If I can win anything no