Trino Casino
200% up to €2000 + 200 Free Spins
AskGamblers Quick Overview
Editor’s View
There’s a good selection of games and providers to fill your gaming session with the entertainment you’re looking for. The overall site is well presented, with easy-to-use menu functions and easy access to payments and 24/7 live chat. There’s also a VIP program so you can enjoy exclusive perks and benefits based on your activity.
- Good variety of payment methods
- 24/7 live chat
- Accept cryptocurrencies
- Slow withdrawals
- Low withdrawal limits
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Trino Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information about Trinocasino
Trinocasino has joined AskGamblers, and our reviews can help you choose a reliable casino. The casino supports multiple languages, which we have listed above, so you can see what is available before you go there. You’ll also see our casino rating, casino bonuses, and casino complaints history.
The site is available for any gamer, regardless of which device you use. You can register at any time and enjoy your favourite games wherever you are.
- E-Wallets 0-24 hours
- Crypto Currencies 0-24 hours
- Bank Transfers 1-7 days
- Card Payments 1-7 days
- Weekend Cashouts No
- Progressive Jackpot Wins Paid In Installments
Payment Information and Options at Trinocasino
The casino supports a variety of payment methods to support your deposits and withdrawals. They support the latest web wallets, and bank cards and it’s a cryptocurrency casino. When you open the cashier, the available list will adjust accordingly to your geolocation.
Before you can withdraw, you must confirm your identity and complete the verification process. The casino will contact you with further instructions. Withdrawal requests will only be processed once you have completed the wagering requirements. Check the terms and conditions if you’ve accepted welcome bonuses or other offers. The casino aims to process your withdrawals within two business days.
You can withdraw up to €1,000 per transaction, up to €3,000 per day and no more than €20,000 per month. You can only have one pending withdrawal in your account at the same time and one withdrawal request per 24 hours.
Games at Trinocasino
The casino has thousands of games to enjoy, including the latest online slots. You can navigate around the games lobby to find your favourite games. There are plenty of providers available, and you can list these from the gaming lobby. You can also browse games by their collection, including sorting games by their feature buy, volatility multipliers and more. You can also use the search engine.
Slots are clearly popular here, but you can also find a decent selection of table games and live casino games. There are card games, roulette games, other dice games, poker and much more. If you have any favourites, you can also save them so that you’ll go straight to them the next time you log in.
Trinocasino’s Commitment to Responsible Gambling
The casino is a responsible gambling operator and lots of information and support is available. You can email the casino if you have any concerns about your gaming. You can also find links to a self-assessment test and useful hints and times to stay in control of your gambling.
If you need to take a break, you can ask for a self-exclusion. It can be for a minimum of 6 months up to 5 years and once activated, it cannot be undone.
Customer Support at Trinocasino
Whenever you need support, you can chat with the casino. They have a 24/7 live chat feature, which means you can speak with a human agent at any time. Live chat is also available in English and German, and you can select your language before you chat with them. Live chat times are fast, so we’re confident you’ll have no issues getting help.
If you want help outside of live chat, you can also email the casino. Visit the ‘Contact Us’ section, and you’ll find the email address for customer support and for verification purposes.
Trino Casino Bonuses
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Complaints
Read the complaints other players have left for Trino Casino. Learn more about complaints.
Trino Casino Complaint Stats
Review this casino
Share your thoughts with other playersTop reviews from our players
Dear Awesome25, Thank you for your detailed review of your experience at Trino Casino. We apologise for any inconvenience that may have occurred during the KYC verification process. Your safety and the protection of your personal data is of the highest priority to us, and sometimes this process can take longer than we would like. We are constantly working to improve our processes to make it more efficient and convenient for our players. Your comments about the need to improve the game history search process have also been noted. We will certainly consider your suggestions for improving the interface and make appropriate changes to make it easier to find game information. Thank you again for choosing Trino Casino. If you have any further questions or queries, please do not hesitate to contact our support team. Best regards, Trino Casino Manager
I will write this awesome casino my first review!
Great place to spin in the evening! Especially liked the choice of the first welcome bonus. Continue to deposit at them.
Disadvantages not found yet.
Probably still a small selection of slots, but they recently opened and I'm sure they will add soon. But it's enough as it is.
Dear anastasiia12345, Thank you for your review and kind words! Your review made our day. It’s fantastic to hear you’re enjoying your time with us. We’ve significantly increased our slot options and are actively working on adding more providers to enhance your experience. We’re always delighted to see you at the casino and wish you many more wins! 🎰🚀 Best regards, Trino Casino
Trino Casino News
Read all news about Trino Casino, check for updates and stay tuned for exclusive bonuses.
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Trino Casino: The Mental Casino Tango
During my time in this casino, Don Corleone "made me an offer I couldn't refuse", a juicy 300% match bonus. With visions of riches dancing in my head step for step, I deposited $40 via Interac to claim my $120 bonus balance. Little did I know, I'd have to do the casino tango to activate it.
I played through my cash balance first, racking up some nice couple of wins on the slots. I realized I can play the cash balance and the bonus balance separately and so I begun to play out my deposit first to see what fate arises from my gameplay.
Thankfully, Trino has a live chat team staffed by absolute dolls like Arina. On June 9th, she let me in on a little secret, "you can play through the wagering requirements using a VPN or proxy"! The casino's cool with it, unlike that mean old Principal Wagsworth from my past. Think of the male version of Miss Trunchbull from Matilda crossed with professor Snape in Harry Potter wearing a hat.
With my proxy fired up, I hit the Crazy Time live game show and let the chips fall where they may. Lady Luck was on my side as I racked up $301 in winnings, easily without activating my bonus. The withdrawal process was a bit of a tango itself.....automatic verification, then manual review and finally emails going through the KYC department that took a few days. But the Trino pit bosses came through in the end.
All in all, a 7.5/10 experience. The bonus hoops weren't a hassle as I didn't rely on going through that path but the game variety, proxy option, and solid payouts make Trino one of the slicker operations around. I try not to refuse any more offers from Don Corleone...if I do I'll probably still finding horse heads in my bed. 😬
Verification had to go through an automated process of sending files, a selfie and other relevant documents. After the sent documents KYC emails me for additional documents pertaining to my bank account for faster delivery of the payout, proof of address and ownership which at the time was weird to me because my deposit was via Interac. All that would require of me would be an email but I suppose they need to do these background checks in order to validate who I say I am.
The worst experience I've had was asking for a game log as the Pragmatic Play slots like Zeus vs Hades Gods of War were down for replays (I blame Jelena lol because she works there) when I checked the "game history" I had to make sure I take my screenshot of a specific win as I needed it for a contest on AG. There was only a list of a few IDs shown which the specific one I needed were already overwritten so by that make sure to take it at the time before it's too late, I found out a few hours later unfortunately.
After much email communications with support it felt like it was a different person each time I contacted them causing confusion and delays that disallowed me to resolve my game log issue by stating the obvious. "Check the game history of the slot as well as the casino game history". At a cycle going on like this I needed a drink!
I tried many options to obtain my game log for my forum however their "casino game history" is quite messy! I'd have to search from oldest to latest on Trino while waiting for the next day in order to have the game history of the previous day be listed, sometimes it's not even there after much patience. They need to have a tab that can filter searches that will show "latest to oldest" on their next casino update!
It's a tedious process to repetitively do it more than a couple of times without finding a resolution. Scrolling down and then "show more" which revealed 8-10 entries each then repetitively doing it over. Near the end where there were still 258 entries the game history would end somewhere on that point which added more frustration on my part. I didn't give up!
Finally, on June 12 support provided me the game ID necessary to post in my forum. If I hadn't received my game log in time that "British charmer" that resides in AG may "knock out" my 652.5x win out of the ring due to the 48hr time frame for screenshots. I hope that game ID and any evidence placed will be enough to prove my legitimacy!
Trino paid my cash out very quickly however it was for another following up on support! 🤣