Trino Casino
- Good variety of payment methods
- 24/7 live chat
- Accept cryptocurrencies
- Slow withdrawals
- Low withdrawal limits
Editor’s View
There’s a good selection of games and providers to fill your gaming session with the entertainment you’re looking for. The overall site is well presented, with easy-to-use menu functions and easy access to payments and 24/7 live chat. There’s also a VIP program so you can enjoy exclusive perks and benefits based on your activity.
General Information about Trinocasino
Trinocasino has joined AskGamblers, and our reviews can help you choose a reliable casino. The casino supports multiple languages, which we have listed above, so you can see what is available before you go there. You’ll also see our casino rating, casino bonuses, and casino complaints history.
The site is available for any gamer, regardless of which device you use. You can register at any time and enjoy your favourite games wherever you are.
Payment Information and Options at Trinocasino
The casino supports a variety of payment methods to support your deposits and withdrawals. They support the latest web wallets, and bank cards and it’s a cryptocurrency casino. When you open the cashier, the available list will adjust accordingly to your geolocation.
Before you can withdraw, you must confirm your identity and complete the verification process. The casino will contact you with further instructions. Withdrawal requests will only be processed once you have completed the wagering requirements. Check the terms and conditions if you’ve accepted welcome bonuses or other offers. The casino aims to process your withdrawals within two business days.
You can withdraw up to €1,000 per transaction, up to €3,000 per day and no more than €20,000 per month. You can only have one pending withdrawal in your account at the same time and one withdrawal request per 24 hours.
Customer Support at Trinocasino
Whenever you need support, you can chat with the casino. They have a 24/7 live chat feature, which means you can speak with a human agent at any time. Live chat is also available in English and German, and you can select your language before you chat with them. Live chat times are fast, so we’re confident you’ll have no issues getting help.
If you want help outside of live chat, you can also email the casino. Visit the ‘Contact Us’ section, and you’ll find the email address for customer support and for verification purposes.
Games at Trinocasino
The casino has thousands of games to enjoy, including the latest online slots. You can navigate around the games lobby to find your favourite games. There are plenty of providers available, and you can list these from the gaming lobby. You can also browse games by their collection, including sorting games by their feature buy, volatility multipliers and more. You can also use the search engine.
Slots are clearly popular here, but you can also find a decent selection of table games and live casino games. There are card games, roulette games, other dice games, poker and much more. If you have any favourites, you can also save them so that you’ll go straight to them the next time you log in.
Trinocasino’s Commitment to Responsible Gambling
The casino is a responsible gambling operator and lots of information and support is available. You can email the casino if you have any concerns about your gaming. You can also find links to a self-assessment test and useful hints and times to stay in control of your gambling.
If you need to take a break, you can ask for a self-exclusion. It can be for a minimum of 6 months up to 5 years and once activated, it cannot be undone.
Final Verdict on Trinocasino
Trinocasino is a great choice for games! There are plenty of slots, table games and live casino games to keep you entertained. You can also sign up and enjoy lots of bonuses, reloads and cashback! If you need support, you can turn to the 24/7 live chat and the casino supports a wide range of payment options and cryptocurrencies.
Recommended by experts
Player Reviews
In these days I spend more time in here, did you guys know that they have free bingo almost every hour also? Get bingo bonuses prizes if win; just withdrawal yesterday by that by playing more bingo with bonus prize and paymet to Skrill was fast!
Dear Danyhuhu,
Thank you for your amazing review! We’re glad to hear you had a great time at our casino and appreciate you sharing your experience.
It’s always a pleasure to have you with us — wishing you lots of luck and big wins ahead!
Best regards,
Trino Casino
I have made a deposit with a bonus. That bonus said that the maximum cashout was of 5 times the deposit which was of 40$. It gives 200$. I was at 325,90$ when I wager. But they don't have applied instantly the max cashout of 200$. Then I continued to play and I won more. I reach 500$ and ask a widraw. But now instead of canceling 125,90$ to make my amount of 200$ winning at the moment that I finished the wager, they took all my winnings made with real funds! So they took 300$ instead of 125$ that they should apply at the moment that the wager had finished...
I am really angry about that. This is the first time that I have seen that and it's been à long time since I played at à lot of casinos.
Dear Fallenfox,
Thank you for your feedback. We sincerely apologize for any confusion regarding the bonus terms. We understand that this situation may have been frustrating, and we’re sorry if our Terms and Conditions caused any misunderstanding.
As per our Terms and Conditions, the maximum cashout from this bonus is limited to 5 times the deposit amount, which, in your case, amounts to 200 CAD. This limit applies to the amount you can cash out from the bonus and remains in effect even after wagering is completed. The system does not automatically adjust the balance after wagering; instead, the excess funds are removed when a withdrawal request is made.
For reference, Clause 16 of our Bonus Terms and Conditions states:
“All winnings received while wagering a bonus are limited to a maximum cashout amount of 5 times the deposit. Any exceeded balance will be voided prior to money withdrawal.”
We truly understand how this situation may have been frustrating, and we’re sorry if our terms and conditions caused any confusion. Our manager has already reached out to you to clarify the situation and explore the best possible solution. Please check your email for a letter from him.
We hope this situation can still be resolved to your satisfaction and that your experience with us can be turned around for the better. We value every player and strive to ensure a positive outcome for all.
Best regards,
Trino Casino
I won a few times, only the first withdrawal was pending a few days because of account verification. But after that it lasted literally few minutes for money to be on my account.
This is because I chose withdrawal on my e-wallet. If you choose money to be sent on your bank account it says that it usually takes up to 5 business days.
I highly recommend
Dear Mellip,
Congratulations on your wins, and thank you for sharing your experience!
We’re happy you’ve had a great time with us and that your withdrawals have been quick and smooth. We hope you continue enjoying your time at our casino and wish you even more luck in the future!
Best regards,
Trino Casino
Ever since I tried Trino Casino, I’ve been having a blast! The welcome bonus is wild, 300% up to €3000 plus 300 free spins, which really helps me get started. I love how the games are labeled too, it makes it super easy to find exactly what I want to play based on my mood. And their sportsbook? So much fun!!! I can bet on my favourite sports like soccer and basketball, especially with all the teams I love.
But, of course, it’s not all perfect. Sometimes, my withdrawals can be pretty slow, which is a bit annoying when I want to get my winnings. Also, the withdrawal limits are kind of low, so if I hit a big win, it takes a while to get it all out.
Dear preusandreas14,
Thanks for sharing such a detailed review!
This type of experience is exactly what we aim to create, and it’s wonderful to know that you’re having such a great time with us.
We’re sorry to hear that our withdrawal times and limits didn’t fully meet your expectations. Please know that we always try to process withdrawals as quickly as possible while maintaining high standards of security and accuracy. We’re also always looking for ways to increase our withdrawal limits to make your experience even better. Thank you once again for sharing your thoughts as they truly help us improve.
We hope you continue to enjoy playing and winning with us! Wishing you lots of luck in your games!
Best regards,
Trino Casino
Nothing.
So lets get started, there was instantly problems with deposits, money did not come to your account but went from your bank account. Second half of the games does not work and first site did not work on chrome. Third, withdrawing money, i did every step they asked for verification, but then they asked more of my information, i did that too but then they are asking more and more and more, and they do not accept my verifications, they just instantly send same mass email to verify my bank info, even when i have done it already 4 time, 4 TIMES. I hardly suggest not to play on this casino. I have been trying to get my money 2 weeks now. Might be scam site who knows.
Dear mvhkis
Thank you for your feedback. We sincerely apologize for the difficulties you’ve encountered. We always do our best to provide a smooth and enjoyable experience for all our players, and we’re sorry to hear this wasn’t the case for you.
To assist you better and resolve the issues you’re facing, could you please send us more details, including the email associated with your casino account, to [email protected]? We will thoroughly investigate the situation and do our best to ensure a quick resolution. Your satisfaction is important to us, and we look forward to helping you.
Thanks once again for sharing your feedback, it really helps us enhance our services and create a better experience for all players.
Trino Casino: The Mental Casino Tango
During my time in this casino, Don Corleone "made me an offer I couldn't refuse", a juicy 300% match bonus. With visions of riches dancing in my head step for step, I deposited $40 via Interac to claim my $120 bonus balance. Little did I know, I'd have to do the casino tango to activate it.
I played through my cash balance first, racking up some nice couple of wins on the slots. I realized I can play the cash balance and the bonus balance separately and so I begun to play out my deposit first to see what fate arises from my gameplay.
Thankfully, Trino has a live chat team staffed by absolute dolls like Arina. On June 9th, she let me in on a little secret, "you can play through the wagering requirements using a VPN or proxy"! The casino's cool with it, unlike that mean old Principal Wagsworth from my past. Think of the male version of Miss Trunchbull from Matilda crossed with professor Snape in Harry Potter wearing a hat.
With my proxy fired up, I hit the Crazy Time live game show and let the chips fall where they may. Lady Luck was on my side as I racked up $301 in winnings, easily without activating my bonus. The withdrawal process was a bit of a tango itself.....automatic verification, then manual review and finally emails going through the KYC department that took a few days. But the Trino pit bosses came through in the end.
All in all, a 7.5/10 experience. The bonus hoops weren't a hassle as I didn't rely on going through that path but the game variety, proxy option, and solid payouts make Trino one of the slicker operations around. I try not to refuse any more offers from Don Corleone...if I do I'll probably still finding horse heads in my bed. 😬
Verification had to go through an automated process of sending files, a selfie and other relevant documents. After the sent documents KYC emails me for additional documents pertaining to my bank account for faster delivery of the payout, proof of address and ownership which at the time was weird to me because my deposit was via Interac. All that would require of me would be an email but I suppose they need to do these background checks in order to validate who I say I am.
The worst experience I've had was asking for a game log as the Pragmatic Play slots like Zeus vs Hades Gods of War were down for replays (I blame Jelena lol because she works there) when I checked the "game history" I had to make sure I take my screenshot of a specific win as I needed it for a contest on AG. There was only a list of a few IDs shown which the specific one I needed were already overwritten so by that make sure to take it at the time before it's too late, I found out a few hours later unfortunately.
After much email communications with support it felt like it was a different person each time I contacted them causing confusion and delays that disallowed me to resolve my game log issue by stating the obvious. "Check the game history of the slot as well as the casino game history". At a cycle going on like this I needed a drink!
I tried many options to obtain my game log for my forum however their "casino game history" is quite messy! I'd have to search from oldest to latest on Trino while waiting for the next day in order to have the game history of the previous day be listed, sometimes it's not even there after much patience. They need to have a tab that can filter searches that will show "latest to oldest" on their next casino update!
It's a tedious process to repetitively do it more than a couple of times without finding a resolution. Scrolling down and then "show more" which revealed 8-10 entries each then repetitively doing it over. Near the end where there were still 258 entries the game history would end somewhere on that point which added more frustration on my part. I didn't give up!
Finally, on June 12 support provided me the game ID necessary to post in my forum. If I hadn't received my game log in time that "British charmer" that resides in AG may "knock out" my 652.5x win out of the ring due to the 48hr time frame for screenshots. I hope that game ID and any evidence placed will be enough to prove my legitimacy!
Trino paid my cash out very quickly however it was for another following up on support! 🤣
Dear Awesome25,
Thank you for your detailed review of your experience at Trino Casino. We apologise for any inconvenience that may have occurred during the KYC verification process. Your safety and the protection of your personal data is of the highest priority to us, and sometimes this process can take longer than we would like. We are constantly working to improve our processes to make it more efficient and convenient for our players.
Your comments about the need to improve the game history search process have also been noted. We will certainly consider your suggestions for improving the interface and make appropriate changes to make it easier to find game information.
Thank you again for choosing Trino Casino. If you have any further questions or queries, please do not hesitate to contact our support team.
Best regards,
Trino Casino Manager
I will write this awesome casino my first review!
Great place to spin in the evening! Especially liked the choice of the first welcome bonus. Continue to deposit at them.
Disadvantages not found yet.
Probably still a small selection of slots, but they recently opened and I'm sure they will add soon. But it's enough as it is.
Dear anastasiia12345,
Thank you for your review and kind words! Your review made our day. It’s fantastic to hear you’re enjoying your time with us.
We’ve significantly increased our slot options and are actively working on adding more providers to enhance your experience.
We’re always delighted to see you at the casino and wish you many more wins! 🎰🚀
Best regards,
Trino Casino
Trino Casino: 110% up to 3250 PLN + 75 Free Spins, 1st Deposit Welcome Bonus
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Trino Casino Bonuses
Trino Casino: 400 Free Spins Welcome Package
Trino Casino: 110% up to €1000, 1st Deposit Bonus
The withdrawal process for e-wallets is one of the fastest I’ve seen. I cashed out using Skrill, and the funds were in my account within an hour. No unnecessary delays, just quick processing.
The casino requires re-verification for withdrawals after a certain amount, even if you’ve already verified your account before. It’s annoying having to submit documents again, especially when trying to withdraw a big win.