TLCBET Casino

Nice website
Can't think of a great deal else that is positive to be honest

I signed up here with the intention of taking the welcome casino bonus. They have sportsbook but this is not my interest.

I deposited then discovered that Skrill is excluded from the welcome bonus so could not claim it. The only way is by debit card, however to deposit by debit card you need to be verified. This can take 48 hours. I wanted to play today, not next week. This was frustrating.

The games are extremely limited. You have microgaming. That's it, and not many of them to choose from either.
I lost a few deposits. Tlcbet doesn't give loyalty bonuses, and there is no reward system , VIP system or comp point system in place. Doesn't feel rewarding even slightly to play here over almost any other casino.

Customer service extremely dry and copy and paste responded alot.

I would not recommend you play here. There are so many far superior alternatives it is fairly pointless to do so.

TLCBET Casino

7 years ago

Hi deadaim

It is true that Skrill method was excluded from the welcome bonus offers.
Debit card or Credit card for promotions, e-wallets are allowed for standard game play (Neteller and Moneybookers).

Also verification is generally very quick if we can verify the customers age and address upon sign up. We hope to have a VIP system in the future, but we do not currenly have one in place.

To see all the casino games we offer click on this link - https://www.tlcbet.co.uk/en-gb/casino

Your suggestions are valuable to us and will be considered as part of our ongoing activities to improve our services. Please free to email us any questions to [email protected]

There was nothing good about TLC casino and I would read my negative review below.

Allowed self-excluded gamers to reopen accounts without further checks even though the same credentials have been used.

Then advised player would be entitled to a refund. Then suddenly stop replying to emails.

Part of a group that have a different customer service support who manage many casinos and are dreadful. Will explain that they are awaiting on a particular department to respond and will come back to you, but never do.

Avoid at all cost. I have made an official complaint to the Gambling Authority in the UK to hopefully revoke their licence.

TLCBET Casino

7 years ago

Hi David H. thank you for your concern.
Please find answers to your question below.

If we believe customers have a gambling problem or they have told us that they have, we have strict procedures in place to make sure that they are unable to create an account in the future with TLCBet or any of our sister brands in the future.

We value and appreciate your compliments, suggestions or complaints in order to improve our services and the way we communicate. Feel free to email us your questions to [email protected]

TLC BET Casino offers a complete gambling experience because besides a casino here you also have a live casino and Sportbook. The cash-outs process here can take up to 48 hours, including the pending time here. This means that the cash-outs process is not very fast but still it is satisfactory.

The welcome bonus offer consists of 3 bonuses on your first 3 deposits at the casino. All of these three bonuses have the same wagering requirements of 30 x deposit + bonus but the bonus percentages are different (100%, 25%, 50%). Reading the bonus terms on their website I found one interesting detail - All bonuses are available in L (GBP) only. Does this mean that if you want to take some of these welcome bonuses, you must have an account at a casino in a British Pound?

I have decided to check out for that with the casino live chat support. They have pretty good and fast live chat. Their live chat operator confirmed to me that the welcome bonus offer is available only for players who have chosen the British pound as currency during the registration. So I'm going to suggest to all of you that intend to take some of these bonuses from the casino offer to choose the British pound as currency when registering. In the bonus rules I found another interesting detail. The detail is that here you have a list of 146 slot games on which you can fulfill the wagering requirements. While if you failed to fulfill the wagering requirements, you are playing some games that are not on this list the casino reserves the right to cancel all of your winnings and bonus.

Overall, TLCBET Casino does not left some impressive feeling on me and a lot of things that I found reading their T & C I did not liked too much, but only because of their good support will get a positive rating from me. It is, for this casino I give 6 out of 10 possible stars.

TLCBET Casino

7 years ago

LilianInThaHouse Thank you for the good review. Glad to hear you experience was pleasant. Be sure to let us know if there´s anything we can do to improve our service.