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Spinland Casino

Our Rating CasinoRank
7.7/10
CasinoRank
Player Rating 23 reviews
6.6/10
23 reviews
Complaint Response 9 complaints
2 days avg. 9 complaints
What we like
  • Live chat open 24/7
  • Mobile-friendly design
  • UK Gambling Commission-licensed
What we don’t like
  • Multiple country restrictions
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.

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18+ | Restrictions Apply | T&Cs Apply | Please Gamble Responsibly. GambleAware


Spinland Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://www.spinland.com/
Established
2017
Licences
Malta Gaming Authority, UK Gambling Commission
Affiliate Program
Languages
English, German
Casino Type
Instant Play, Mobile, Live Casino

Spinland Casino is an online casino home to video slots and casino games from the likes of NetEnt, Microgaming, NYX Interactive, Leander Games, Thunderkick, Evolution Gaming, and numerous others. The site can be accessed from both desktop and mobile in a number of languages, including English, German, Finnish and Norwegian. Spinland Casino is licensed and regulated by the Malta Gaming Authority and the UK Gambling Commission.

Restricted Countries and Territories

Unfortunately, players in certain jurisdictions will not be able to register and play here. These include residents of Austria, Belgium, Bulgaria, Denmark, France, Hungary, Italy, Russia, and the United States, to name a few. The full list of restricted countries can be found under the 'More casino details' tab.

Mobile Gaming

Spinland also offers a mobile casino that can be played straight through a mobile browser, without the need to download any additional software.

Security and Fairness

Members can rest assured they are playing in a safe environment as the casino employs SSL encryption to protect personal and financial details. 

A random number generator is also utilized to ensure that all their games result in a random outcome. Furthermore, the site is closely monitored and regulated by eCogra.

play video Vido Title
StallCation

Complaints

Read the complaints other players have left for Spinland Casino. Learn more about complaints.

Show all complaints
Spinland Casino - Spinland does not payout since October

I am submitting this complaint against Spinland Casino regarding a delayed withdrawal of £307.57, which was requested on 14th October 2024 at 16:29 (UK time) to my Litecoin wallet. The transaction ID for this withdrawal is #32718675. Despite multiple follow-ups and reassurances from the casino, the funds have not been received, and I have been denied further communication by being banned from their live chat. The delay has now exceeded five months, which is completely unacceptable.

When I last managed to contact Spinland Support, I was informed that the delay was due to verification required by Coinspaid, their payment processor. However, no further updates have been provided by either Spinland or Coinspaid. Given the extensive time that has passed, I find it difficult to believe that any legitimate verification process would take this long. The lack of transparency and failure to process my withdrawal raise serious concerns about the casino’s handling of player funds.

I have requested clarification on several key points, including:

1. Transaction Status – Has the withdrawal actually been processed, and if so, can I be provided with a transaction hash and confirmation of where it was sent?

2. Reason for Delay – What is the specific cause of this five-month delay, both from Spinland and Coinspaid’s perspective?

3. Resolution Timeline – When will I receive my £307.57 withdrawal, and what steps are being taken to ensure prompt payment?

Despite my repeated attempts to seek answers, Spinland has refused to provide a satisfactory response. Their failure to pay out legitimate player winnings violates industry standards and raises serious doubts about their reliability. I am now escalating this issue to AskGamblers to intervene and mediate a resolution.

I urge AskGamblers to assist in ensuring that Spinland Casino honors my withdrawal request and releases my funds without further delay. Thank you for your time and assistance in this matter.

(PS - The Spinland Casino in question is Spinland., heir email address keeps changing [currently it is [email protected]]) and they banned me from live support for asking for their complaints process)

staus Unresolved
£307.57
Spinland Casino - Lost 360,000 NOK because their player protection tools didn't work
After dialogue with you on e-mail, I have sent the attachments/proofs there instead, because of sensitive information.
Here you have a detailed description of the case as agreed on e-mail dialogue with AskGamblers:

When I stopped playing thursday night on Spinland (16/11-2017) I had 650.000,- NOK (After a withdrawal of 50.000,- NOK) on my account. A huge amount that I wanted to secure. Spinland refused me to take out more than 80.000 NOK a week without any reason. I therefore had to wait for weeks to get the withdrawal done. Therefore I asked them to pause my account for 6 weeks while they paid out my withdrawal each week. They said it was not possible to stop it for 6 weeks, even tho it says so on there pages: (https://www.spinland.com/index.php?page=playerprotection)
They recommended me to have my account open, and I thought that then I could at least have full control of the withdrawal myself, so I agreed.

To secure my winning, and guarantee that I didnt lost it, I therefore set up a loss limit of 1.000,- NOK/month just to make sure.
But the loss limit never worked. The next days I lost a huge amount of the winnings, around 360-370.000 NOK. On sunday/monday 20-21, I even put up a time session limit on 30 minutes that promised an automatically log out and full stop after 30 minutes. It never logged out.

Long story short: I tried desperately to secure my winnings so I didn`t play anything of it, and I did absolutely everything in my power to stop myself from loose my winnings. I asked them to pause my account, raise the weekly withdrawal limit, and I put up deposit limits, time limits and loss limits. NOTHING worked.

The rules of responsibe gaming was completely broken.

I therefore ask for a full refund from Spinland of my losses after 16/11-2017 of 370.000,- NOK (The rest I got cashed out).

Let me know if you have any questions what so ever, or if there is anything I can do to make you solve this case faster.
You have gotten everything documented on e-mail as we agreed today.

Thank you.
staus Resolved

Complaint Statistics

Resolved 7
Avg. Amount $ 1,684
Avg. Complaint Duration 9 days
Avg. Response Time 2 days

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Player rating
6.6/10 23 reviews

Top reviews from our players

Very good casino with a lot of the best game Providers such as netent and micro. The welcome bonus is the best you find and with no max cash out as a lot of other casinos have a max cash out which I refuse to play. I also got a cash out on my first deposit which was paid with no hassle.

You cannot claim welcome bonus with neteller and I use this method for most of my deposits so I think this casino should change that term.

Hello there Wheeler00, Many thanks for your review! We’re so glad to hear that you’re happy with Spinland – this is why we do what we do! 😊 Best, Jasmine

user avatar

Recently, I received a nice promotional email in my mailbox from Spinland Casino. Spinland? Hmm, I've never come across this name before, honestly speaking, but there are already a number of casinos using the name 'spin'. Well, the offer was for a 200% deposit bonus for the first deposit, plus 50 free spins on NetEnt’s game Warlords Crystals Of Power to go along with it, but the second deposit has a better 100 free spins offer on the game Wild Wild West. Damn! Wish it was the other way around, hehehe. I simply cannot resist offers of 100 free spins, but 50 free spins was just as half-exciting, so I decided to sign up and take the offer.

Upon visiting the casino's website, I wasn't impressed. Why? Well, Spinland uses cartoon characters and illustrations, similarly as with some other casinos too, but the overall graphical quality leaves much to be desired. Even Gale & Martin's Casino website looks better than Spinland's. Ah well, perhaps they are still very new and need lots more work on improving their graphical presentation quality. I do like simplicity, like what Casumo's has for their website - very simple cartoon characters but nicely illustrated and presented. That's the clue - nicely illustrated and presented! Spinland's guys should pick up on this, hehehe.

As for the games selection, I can't complaint much, simply because Microgaming, NetEnt and Thunderkick games are available for me to play on. The other game providers don't do much for me, so I'm not excited about them at all. Well, after browsing through the games list, only then I found out that my favourite Microgaming games are not available - Supe It Up and Beach Babes are missing, even though Mega Moolah and Mega Moolah Isis are available, but that wasn't good enough for me. Supe It Up is currently my top favourite game to play, and not being able to play it disappointed me considerably! Flame Busters from Thunderkick is available too, but that game alone just won't do. All in all, the games selection didn't impress me much, sad to say.

Nonetheless, I finally closed one eye and signed up at Spinland Casino, but just before making my deposit, I came across one lousy term in small prints that made me change my mind completely - deposits via Neteller are not eligible for the welcome bonus! What the argh! That's my one and only mode of depositing, for many years now, and Spinland is yet one more casino that doesn't allow deposits via Neteller to claim the welcome bonus. I was totally disappointed! Without any deposit bonuses, nor any free spins, I won't make any deposit at all. It has been that way for me for many years now, and for many more years to go! And I won't deposit and play with just my deposited money if my favourite games are not available too. That's 2 down points for Spinland Casino from me!

Hi Af14wins, Many thanks for your review, we highly appreciate you taking your time writing this! We’ll take your opinion regarding the style and design into consideration 😊 Yes, unfortunately Neteller does not qualify for the welcome bonus (like some other Casinos too). We do however hope that you’re willing to give it another shot some day! Best, Jasmine

user avatar
Inactive user
8/10

Spinland casino is a new casino with good welcome bonus offer 200% plus 50 free spins (only 35X rollover) on 1st deposit. Few days ago I took their welcome bonus. But I didn't aware that welcome bonus is not eligible for Neteller and Skrill depositors as per their terms.

Here I found great established platform casino with very popular provider's games. I had sent them my verification documents on first day and after 48 hours they replied I am verified. I had made 3 deposits and on my 3rd deposit I claimed 100% bonus plus 50 free spins on netent slots. I was lucky enough and I got very fantastic win on "Ghost Pirates" slot on $1.25 bet. So after finished my all wagering requirements, I made $525 withdraw request which is now pending. Supports are instant and willing to help.

I have nothing to dislike about Spinland Casino. Everything goes very smooth here.

Hi Polash, Many thanks for your feedback and big congratulations on your win – amazing to hear! We are so happy that you are enjoying it. See you in Spinland! 😊 Best Regards, Jasmine

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