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Spin Station Casino

Item: Spin Station Casino
Rating: 7.8
Author: Sharon D.

Our Rating CasinoRank

7.8/10

CasinoRank

Player Rating 42 reviews

6/10

42 reviews

Complaint Response 21 complaints

2 days avg. 21 complaints

AskGamblers Quick Overview

Editor's View

If you're looking for UK casino sites, Spin Station Casino ticks all the boxes of a great, UKGC-licensed casino, where the game offering is vast and withdrawals are fast.

Sharon D.

What we like

0-24 withdrawal timeframe
24/7 live chat
Excellent selection of games
UK Gambling Commission-licensed

What we don’t like

High bonus wagering requirements

Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.

Spin Station Casino Details

Here you can find all the specific details about this casino.

General
Payments
Games
Responsible Gambling
Customer Support

Website

http://www.spinstation.com

Established

2016

Licences

Malta Gaming Authority, UK Gambling Commission

Company

White Hat Gaming Limited

Affiliate Program

Casimba Affiliates

Languages

English, Finnish, Norwegian

Casino Type

Instant Play, Mobile, Live Casino

General Information About Spin Station Casino

Spin Station Casino is straightforward from the moment you enter it: the design is clean and light, and the games lobby can be accessed right from the homepage. The bonus range is impressive, too, and the loyalty program brings additional perks. At this online casino, the interface and support are available only in English and can be played on mobile devices without downloading additional software.

As with most UKGC-licensed casinos, Spin Station is fully committed to the principles of responsible gambling, which you can read more about in the casino review below.

Deposit Methods

Bank Wire Transfer, Maestro, MasterCard, Neteller, Paysafecard, Visa, Skrill, EPS, Neosurf, Sofort, MuchBetter, Rapid Transfer, Apple Pay, Interac, PayPal, Trustly

Deposit Fees

Withdrawal Methods

Bank Wire Transfer, Maestro, MasterCard, Neteller, Paysafe Card, Visa, Skrill, Rapid Transfer, MuchBetter, Interac, Apple Pay, Trustly, PayPal

Withdrawal Fees

Withdrawal Limit

EUR 5,000 per week

Currencies

Australian dollars, Canadian dollars, Euros, British pounds sterling, Norwegian kroner, New Zealand dollars, US dollars, Brazilian reals, Indian rupees

Pending Time

24-48 hours

Withdrawal Times

E-Wallets 0-24 hours
Bank Transfers 0-72 hours
Card Payments 0-72 hours
Weekend Cashouts No
Progressive Jackpot Wins None

Payment Information and Options at Spin Station Casino

For a UK-facing casino, the choice of casino payment methods at Spin Station is more than broad: a solid selection of payment cards and e-wallets should cover most players' needs. Additionally, bank wire transfers are available, as is Interac for players from Canada. If you're looking for a crypto casino, you will have to search further, as Spin Station doesn't support crypto payments.

The minimum withdrawal is set at £20 while the weekly limit is £5,000; the casino, unfortunately, doesn't state the monthly or daily limits.

As for deposits, the minimum deposit that will qualify you for the welcome offer is £20; the maximum deposit isn't stated, and since it's usually different for all banking solutions, you should check the figures with support.

Game Providers

Games Global, NetEnt, NextGen Gaming, 1x2Games, Leander Games, Quickspin, High5Games, Play'n GO, Red Tiger Gaming, Wazdan, Stakelogic, IGT (WagerWorks), Nolimit City, Relax Gaming, Eyecon, Skywind Group, Pragmatic Play, Hacksaw Gaming, Iron Dog Studios, Cayetano Gaming, Pocket Games Soft, Evolution Gaming, Push Gaming, Kalamba Games, Revolver Gaming, Probability, 2 By 2 Gaming, Fantasma Games, Slingo, Ainsworth Gaming Technology, Felt Gaming, Apollo Games, Sthlm Gaming, Swintt, NetGaming, Playson, Adoptit Publishing, Magic Dreams, Meta GU, Fuga Gaming, 4ThePlayer, Asylum Labs, Storm Gaming, Imagina Gaming, Live 5 Gaming, Touchstone Games, Spieldev, Games Warehouse, Electric Elephant, SUNFOX Games, Sigma Games, Northern Lights Gaming, Big Time Gaming, The Games Company, Reflex Gaming, Concept Gaming, Wild Streak Gaming, YoloPlay, BlaBlaBla Studios, Light & Wonder, Blueprint Gaming, Inspired, Elk Studios, Nyx Interactive, Thunderkick, Just For The Win, Spinomenal, Lightning Box, SYNOT Games, Merkur Gaming, Realistic Games, Spearhead Studios, Gamevy, Gaming Corps, AGS, Foxium, Snowborn Games, Crazy Tooth Studio, Chance Interactive, Golden Rock Studios, WMS, Red Rake Gaming, GreenTube, ReelPlay, Rabcat, Barcrest Games, BGaming, Tom Horn Gaming, Endemol Games, Oryx Gaming, Reel Time Gaming, Leap, Slammer Studios, Red7 Slots, Bally, Shuffle Master, Authentic Gaming, Air Dice, Peter & Sons, Betdigital, Spinmatic Entertainment, Avatar UX, Old Skool Studios, Ezugi, Rogue, Octoplay

RTP

Not stated

RNG Tested

Progressive Jackpots

Game History Feature

Games at Spin Station Casino

Few casinos have a game selection as diverse as Spin Station Casino. Players here have access to hundreds of casino games from various providers, from the biggest names in the industry to independent studios. Spin Station Casino also makes it easy for players to find the game they want with several browsing features.

Players looking for slots can enjoy a variety of bonus features and themes at Spin Station Casino, including recent releases and classic, evergreen titles.

Members of Spin Station Casino can access many of the games on the go. The casino's mobile version automatically loads whenever a player visits the casino's website through a smartphone or tablet. The mobile interface is similar to the desktop version; the only real difference is the touch-based UI.

Finally, Spin Station Casino provides members with a real live dealer experience. Members can visit the live casino at any time to enjoy multiple kinds of Live Roulette and Live Blackjack at any time of the day.

Deposit Limit Tool

Yes

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Yes

Self-Exclusion Tool

Yes

Cool Off/Time-Out Tool

Yes

Reality Check Tool

Yes

Self-Assessment Test

Yes

Withdrawal Lock

Yes

Self-Exclusion Register Participation

Gamstop

Spin Station Casino's Commitment to Responsible Gambling

The UK casino license obliges all licensees to adhere to strict responsible gambling principles, and Spin Station respects them.

The casino offers a broad range of tools and an extensive list of tips on how to control one's gambling, as well as a comprehensive list of outside organisations dealing with problem gambling.

Live Chat

24/7

Email Support

[email protected]

FAQ Section

Customer Support at Spin Station Casino

We've discovered that Spin Station Casino works to give players prompt assistance with any issues. Their live chat service is open 24 hours a day, 7 days a week, enabling players to connect with a real person in a matter of seconds. Players can also reach Spin Station Casino by email.

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Complaints

Read the complaints other players have left for Spin Station Casino. Learn more about complaints.

Show all complaints

Submit complaint

Spin Station Casino - No available withdrawal methods

Hi,

I registerd yesterday at Spinstation (where it shows many options for deposit etc). And i saw it had MGA-license, so i thought ohh well must be a decent site. It took 1 second to deposit money with VISA.

After playing for a while i decided that i want to withdraw the reminding funds, when i got to "withdrawl" there is ZERO options for me. Is that even legal? Look attached picture. On "withdrawl method": it says "new bank information", BUT heres the funny part.. Spin Station has disabled bank transfers... It says in red text when you try to withdraw, meaning.. there is zero options for you to withdraw money. Attached picture with red text says bank transfer is disabled.

So.. Since there not a single option for me to withdraw money (but multiple when wanting to deposit LOL), i had to contact support. Support could not help me and told me i need to speak with the "accounting team" the next day or they could "escalate" the issue, but it would take 24-48 hours to get an answer. So i waited to the next day and contacted support again, this time support said accounting doesnt speak with customers. When i said bank transfer is disabled on their site, i was asked to wait 20 minutes for an answer. Then they wanted me to come back later to speak to a Norwegian and they closed the chat. After contacting support trough email, i found out there are two options Ezeewallet and LuxonPay (scam options? these two options does not even show up at their site and both apps has 10k downloads in Play Store.... with 10$ withdrawl fee to bank + takes 3 days). They wanted me to deposit even more money with LuxonPay or Ezeewallet then try to withdraw with one of these options? like wtf? Why would i deposit more money when there is zero options to withdraw it in "withdrawls"? This has been the utterly most worst times ive ever had at any site.

Unresolved

Spin Station Casino - Pending withdrawal for almost three months

So my withdraw is peen pending over two months now. I play this casino first time 9.9.2020 and I won 3067 euros. After that I verify my account immediately and everything was okey. I been asking about ten times now their customer service why my withdraw is not accepted and all they said to me is that they have some security check going on. Now it is been over two month and it seems that they are not going to pay me my winnings.

I need help!

Resolved

€3067

Spin Station Casino - Withdrawal stuck in pending status for too long

Hi All,
13.07 i have deposited money into spin station casino after few hours of game play i have collected £430 which i have submitted for a withdrawal and after that i have received message that it will be pending for up to 48h, 15.07 my withdrawal was still pending so i have reached out to the support team on live chat, delayed withdrawal has been escalated to relevant department and i was advised that i will receive feedback asap. From that momement i havent received any communication what so ever, i ve tried speaking with support on chat but without results, they just keep saying please allow some more time this matter is being dealt with, today 19.07 week after i have submitted my withdrawal for processing it is still in pending section, no email communication from spin station casino and no explonations. As per casinos policy withdrawal should be pending for not longer than 48h and in this case they are not even able to provide accurate status of the withdrawal.
Please help me out!

Resolved

£430

Spin Station Casino - Unable to verify my documents -

Hello, Hoping you can help me resolve an issue - I deposited 1600€ with spin station and when I withdrew 3000€ I have been asked to verify my account (I have no issue with this process - I fully understand this is part of the KYC policy across all financial companies) I have sent, passport, drivers licence, birth certificate (x2) two utility bills both dated within the last 3 months, Casino still cannot validate me. I have ran out of ID and bills so I am now at a loss as to how I can satisfy their policy. with banks and government agencies my passport and utility bill has been sufficient. can you please assist me.

Resolved

Spin Station Casino - Winnings not be payed yet

I won 200 pounds on the 7th april and they said it was payed into my bank on the 10th april so i whent to my nationwide bank and it was not there i went on live chat and they said it was execued on the 12th april what ever that mean they said to go back to my bank and get them to give me a bank statment from the 10th april to the 18th april and email it to complants team for them to look into it which i did and never heard a thing back from them so back to live chat again they ask me to go back to my bank as it was in my bank and also get them a statment this time from the 5th april to the 24th april and my bank to do a further trace which my bank did do and nothing there email that to them still no reply so back to live chat again they said it was payed into an old card number they had for me which was out of date march 2017 then they said it was payed into the bank account i deposited with wich is the card i have now . So i still havent heard from them my bank has done a further trace and nothing in my old card or my excisting 1 they have went as far as they could go and no 200 pounds has been payed to eny of the bank card numbers

Resolved

£200

Spin Station Casino - Applying withdrawal limits not specified in their terms

I stumbled upon spin station through google, they had the games i like and so played for a while. This time i fortunately got lucky and won around £22K, which i was very happy about with a wedding to pay for quickly approaching. I came to withdraw this money and it turns out that there is a withdrawal limit imposed on the account of £5k which they raised to £7k I checked the terms and conditions and there is no mention of this withdrawal limit anywhere in there terms in fact quite the opposite as below: Withdrawals 9.3 • Should you wish to withdraw some or all of your balance you may select how much you wish to have paid back. The customer service agent on live chat called Hayley confirmed that there is no mention of a withdrawal limit on the site or in the terms, however there are "internal processes". I completely understand why they might try and impose such a limit, but i know what im like and i will spend that money if it remains in the account , it wont be life or death, but id just rather not. My point is with no mention of this limit this is misleading customers, furthermore in the terms it clearly states that they can repay ALL funds and i would quite like the funds in my account rather than in spinstation.com and i believe there is no legal reason for them not to process the full withdrawal. Thanks for your help

Resolved

£22000

Spin Station Casino - No communication and no withdrawal

Hi, I made a withdrawal on the 29th December 2017. It is now the 9th January and I have not received my money. No communication although I have emailed 8 times and used the live chat twice. I am only receiving generic answers copied and pasted from them. I send all documents on the 29th - and more on the 30th. I am at a loss of what to do now. No one will help me or tell me what’s going on. I am locked out of my account without any explanation. Please can you help me chase this up as I am getting absolutely no where.

Resolved

Spin Station Casino - 4 days after submitting ID documentations and not yet verified yet

Submitted all the required ID documentations on Sunday the 6th of August and now the 11th of August and still my account is not verified yet and therefore my withdrawal cannot be processed. Received an email from them back on Sunday the 6th of August saying they have received my ID documentations and they wrote it will be acted within 48 hours. It has been more than 96 hours now and still no actions.

"Thank you for contacting Casino Support, we hope that you are well.

We are pleased to confirm that your documents have been received and sent to our Accounts department for verification. Please allow up to 48 hours for your documents to be reviewed.

We trust that we have been of assistance, but do not hesitate to contact us again should you have any further queries.

Have a great day!

Kind Regards,"

Resolved

$2000

Spin Station Casino - Purposely delaying verification process

Hello, I made my first withdraw on spinstation on 27-5-2017 and received a message for verification documents to send. I have send the documents the same day and in their terms it should take max 48 hours to verify the account after they received the documents. on 31-5-2017 early in the morning i received finally an answer that 1 document is older than 3 months and they need another. ( in the mail it said nothing about the 3 months rule, but okay i've send a new one right after it.) Every day i send emails if the verification is finished and everyday same respone "apologize for the delay" or "sorry we have a slight backlog" And this is not acceptable, if i don't follow their rules i have a big problem, but they can use these delaying tactics without problems. Every day i also ask in livechat why it take so long and everytime they say something else. "tomorrow they will get back to you" tomorrow the relevant department will contact you and you receive a notification that the account is verified" And today i received this response in livechat, "Thank you for holding. My accounts team has advised that one of our hosts has already escalated the account verification matter today and they are busy sorting the matter out with priority, we apologize once again for the delay but they were experiencing a slight backlog for the weekend passed. " But i don't believe them anymore, and hope you can help me to resolve this case. Kind regards, Steven

Resolved

€2900

Spin Station Casino - Waiting for my money (1 week)

They don't send my money, it's still in pending period now for one week. Did make a withdrawal on 24/05/2017 01:33. My documents were verified on 24/05/2017 12:14 (received a confirmation mail of it) Spin Station keep saying: "All withdrawals at our casino will remain in a pending period for approximately 48 hours." But now, a week later and the withdrawal is still in pending period. Received on different days "The Process should be moved to accepted tomorrow." But no changes the next day at all. :(

Resolved

€3500

Complaint Statistics

Resolved 19

Avg. Amount $ 2,962

Avg. Complaint Duration 8 days

Avg. Response Time 2 days

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Player rating

6/10 ● 42 reviews

Top reviews from our players

zerooo

9 years ago

7/10

Spin Station Casino is online casino which offer you many different slot games. Here you can find software like NetEnt, Leander Gaming, NextGen Gaming, Quickspin and 1x2 Gaming. I joined Spin Station Casino around a month ago. I was looking for some new online casinos which offer NetEnt games and I found this one. The welcome bonus here is great, 200% match deposit + 20 free spins.

After I created my account I was ready to make deposit. I decided to make deposit of 20€, since it was 200% match deposit and the wager of this bonus is set pretty high - 35x(d+b). But it's not so bad, because you get really good bonus attached into balance and with some luck I belive you can withdrawal some winnings.

While I was playing here I had no problems at all. Their website looks fine, they also offer live chat support which is great. I played here at least some hours and in the end I clear the W.R for the bonus. My balance was around 410€, so I decided to request cash out. For me it was great result for some hours of playing netent games with deposit of just 20€.

The pending period here is 48 hours, which I do not like so much. When this pending period almost finished I received email from them – asking about my documents. I send them right away, but the document of address was not approved. So I took another scan photo for it and after that – it was approved. Afterall I got my winnings in around 3-4 days after I requested cash out here.

The withdrawals could be a little bit faster, but it is ok. I will rate Spin Station Casino with 7 out of 10 possible stars.

The bad thing which I noticed was bonus offers. After some days when my withdrawal was process I came back to claim some other welcome bonus – but there is no other bonus. Just some draws where you can win some electronics if you play their games and nothing else. I really miss here reload bonuses, free spins and something like that.

Hi Zerooo, Thanks for taking the time to review our casino and we are very glad you had a good experience. We at SpinStation are constantly seeking for feedback from our customers and will ensure we improve player experience week in week out. Best Regards, The Spin Station team

Spin Station Casino 9 years ago

colin

9 years ago

7/10

Has a descent selection of games mainly Netent which are my favorite. 200% cashable welcome bonus and 20 spins on Gonzos quest is a good welcome bonus.

I found this casino through a friend he said the pay out on the games is awful so I went on to try and win ro prove him wrong.

I only deposited £40 I got a free £80 and 20 spins. Within 10 minutes I got the bonus round on Gozos quest and won £544 off a £1 spin. So I now have £650 to play after reading the welcome bonus terms the play through is 35 times the deposit plus bonus so its a pretty high play through £4200 for a £40 deposit.

So I have around £4000 to go and £650 to do it and it just went all wrong I just couldn't seem to win on anything I got around 80% of the way through the bonus so I was quite dissapointed but it kept me entertained for 2 days for just a £40 deposit. So not a bad casino just I think the play through is a but high on the welcome bonus