Spin Station Casino

There is nothing to like about this Casino. Take it from my and many others experience and never register here. You won't be able to take out any funds.

This is the absolute worst, scammy casino I've ever played at. Takes your money in seconds, has zero withdrawal options after registering while advertising for like 20 different options before registering. This is a horrible site with worst customer support (live support) I've ever talked with. STAY AWAY, trust me! do not deposit any money here, you are better off burning them.

Love this site! I have not won anything big (yet!) but find the games exciting good, chance at getting bonus and friendly staff when needed to ask question.

That I have not won big yet lol. Would like to know the name of person who wins the jackpots if they gave permission for this which I feel would be ok as we have user names not use our real names :)

Spin Station Casino

hace 6 años

Hi BOCCHI75,
Thanks for your review... Its great to read that you are enjoying our site.

We will pass all your comments to the relevant department.

Have a great week!

Best,
Spin Station Casino

Nothing, couldnt play anything, there was a bug that stopped my account from playing.

Hard to withdraw money.

Bad support that dont answer the question

Terrible support, bad place to play, they have a withdrawal limit x amount for 7 days, so if you exceed the amount, you have to wait. Also blocked my account so I cannot withdraw the rest amount left.

To make it short, Easy to insert money but hard hard to withdraw, they want us play all the with the money instead.

Stay away

Spin Station Casino

hace 6 años

Hi BETANGEL,
Thanks for taking the time in writing this review.

We take very seriously the experiences of our customers, this is why we have sent your details and comments to the relevant department.

We hope they can help you further.

Kind regards,
Spin Station Casino

Good selection of games
I have won numerous times
Good customer service and account managers on hand.
I have to say I’ve read many negative reviews on other sites, so I was wary when I withdraw a big payout of 17000.

I sent them all my ID straight away, waited 2 days and no communication and was very worried, to my surprise on the morning of the 2nd day the money was in my account with no problems at all.

All other withdrawals are also in my account by the 2nd day, so that is pretty fast.

Do not like the pending withdrawals, I prefer not to have the option of pending withdrawals.
Don’t like bonuses with massive wagering requirements.

They have many different providers and BTG they would be complete with play n go. And a couple of more. They have instant chat. And I get good promotion so that's why I play here.

The chat at times when you ask question reply to something that you didn't ask. Many of times this happends. And it's so wrong. Also the spins have cap when you complete them. And have a further cap after waggering. But it does not say in terms that the spins are capped twice. And they are as explained. No trustly withdraw. If there was cap on the spins it would be 9/10 and highly reccomend

Spin Station Casino

hace 7 años

Hi JAMESWINAREVIEW,
Thanks for your review, we appreciate the nearly 10 green stars that you have given to us!

We are also happy that you are enjoying our platform’s games 😊

Regarding our live chat team, we will escalate your comments to the relevant department since we take seriously our customers experience with our internal divisions.

Have a good week,
Spin Station Casino.

Wide selection of games, only though im addicted to BTG and Bonanza they got it.

Give some good promos occasionally.

Usually faster withdrawals then stated by Cadell Casinos to hold for 2 days*

Can adept to the market better with alot of casinos out there today offers faster and faster withdrawals, missing withdrawal option to Trustly but i can deposit with it.

Spin Station Casino

hace 7 años

Hi DAENYBOI, thanks for giving us 9 green stars!!!

Regarding our withdrawals process we must say that we obey the relevant regulations and once a customer requests their first withdrawal, we have several days to request their ID, check that everything is ok and release the withdrawal. This process is not only to protect us but also to protect you, our customer. Once this process is done, the following withdrawals are much faster :)

Thanks for the review!

Have a good weekend,
Spin Station Casino

Lots of games.
Good welcome bonus.
Easy to navigate.

My experience with customer service has been a bad one. I raised a gameplay issue with live chat who escalated the matter. After 2 weeks of asking for an update and receiving nameless generic replies I finally received an answer which had nothing to do with the issue raised. Good luck if you need something sorting out.

Spin Station Casino

hace 7 años

Hi VINNY47,
Thanks for taking your time to let us know about your experience in our casino.

We take really seriously our relationship with our customers and reviews like yours are really helpful.

We are glad that you like the site, our selection of games and that you like our offers 😊

We have passed your comments about your experience to our customer service department.

We will investigate this further.

Have a good day.

Regards,
Spin Station Casino

Great selection,great bonus(added bonus of showing how far are),live chat, says 48 hrs withdrawal process time but was done in 24( great plus, as all guilty of that reveresal)

Spin Station Casino

hace 7 años

Hi ARRON R.
Thanks for giving these amazing green stars! We are pleased that you enjoy playing on our site 😊

Have a great week!

Thanks,
Spin Station Casino

Have been playing Spinstation for a while, never had any luck until Friday night. I had a bit of a hot streak on eye of the hours 50p bet payed me out 160 pound. I then started on danger high voltage on a 1 pound bet and was getting some really nice hits in the base game like £120 and 200 pound with features coming in quite regularly.

In the end i cashed out 900 at Friday night around midnight. It has now gone from pending Sunday morning so roughly 32 hours and didn't have to verify as I was verified by there sister casinos.

Overall great casino.

Another whg casino I’ve had a great time at, deposited via Skrill and hit an exceptional bonus on secret of the stones, over 800x at £10 stake, so have no doubt the games are fair!! Same as with casimba and Miami dice customer support is available 24/7 and very helpful!!

2 day withdrawal time is a bit long in my opinion and the max 5k per week withdrawal means I’ll have to withdraw twice but I guess that’s not a big complaint!

Spin Station Casino

hace 7 años

Hi MORGANSPIC3D

Thanks for your review! We really appreciate reading our user’s feedback since we are always working hard to provide the best customer experience for our players.

We do have a great live chat team, that are always happy to help...And they will be grateful to read your comments. Regarding your first withdraw, due to our UK license, we must obey the relevant regulations and once a customer requests their first withdraw, we have several days to request their ID, check that everything is ok and release the withdrawal. Once this process is done, the following withdrawals are much faster 😊

Thanks again for your words and your 9 green stars! 😊

Spin Station Casino

Good selection of games, bonus wager 35x, I seen higher so not too bad all in all a decent casino.

Some of the games froze I tried 2 different browsers but on restart they worked ok.

2 days pending for withdrawals not keen on that but if its too protect me and the casino I didn't mind.

Spin Station Casino

hace 7 años

Hello SLAVERCHOPS
Thanks for your review and thanks for all the green stars you’ve sent us… We really appreciate it 😊
Regarding the browser matter, we do optimize for all browsers, but I can tell you that chrome is our top one and Safari might give you some issues.

Thanks for understanding that due to our UK license, we must obey the relevant regulations and once a customer requests their first withdrawal, we have several days to request their ID, check that everything is ok and release the withdrawal. As you mentioned, this regulation is not only to protect us but also to protect you, our customer. Once this process is done, the following withdrawals are much faster.

Thanks again SLAVERCHOPS, have a good Valentine’s day!

Great game selection, fast support service, good bonuses.

A long period of verification.

Bonus policy is terrible. Got 20 free spins in the Wild Wild West won about 5 euros then played this money 40 times, caught a good bonus in an immortal romance in the amount of 1550 euros on the balance I already had about 1650 euros.
Wanted to withdraw 1500 euros. Within two days I received a letter saying that I can not withdraw the already played money. Reason is bonus money. Logic's? The money was won 40 times... in the conclusion they rounded my win of 100 euros. Not fair((

Spin Station Casino

hace 7 años

Hi Mordax! Thanks for your review.

As you may know, once a customer requests their first withdraw, we have 7 days to request their ID to release the withdrawal. This regulation is not only to protect us but also to protect our customers.

Regarding our bonus policy, if you use a web wallet such as Skrill or Neteller, you must be aware that any winnings will be confiscated. (See Ts & Cs point 7.7)

If you have any further enquiries, please feel free to get in touch with our team via Live Chat.

Thanks
Spin Station

Advantages:
1. Large, modern, casino. Easy to navigate.
2. Wide choice of games.
3. Easy to sign up.
4. Lots of choices of payment methods

Disadvantages:
1. Max winnings on any bonus is 100 pounds
2. Poor customer service. Shuts down accounts routinely without explanation.
3. As others have mentioned verification and withdrawals are very complicated and also subject to first disadvantage above.

Spin Station Casino

hace 7 años

Hi Ben285!
Thanks for the review, we really appreciate your feedback.
When you mention that maximum winnings of any bonuses are 100 pounds, this only applies to free spin promotions.

Other bonuses are not capped, please check our T&Cs.

Due to our UK license, we must obey the relevant regulations. As you may know, once a customer requests their first withdraw, we have 7 days to request their ID to release the withdrawal. This regulation is not only to protect us but also to protect our customers.

Regarding our customer service team, I am sorry to hear you didn’t have a good experience. But please feel free to get in touch with us again via our Live Chat if you have further enquiries. We are active and happy to help 24/7.

Thanks
Spin Station

Just made a second deposit and received 50% 2nd deposit offer. Enjoyed playing slots and received a lot of bonuses and free spins. I have completed all wagering requirements and made a withdrawal request. Guys I Highly recommended to play spin station casino. u

Everything is good on spin station casino except verification and withdrawal timing. Hope they will sort it out this issue. :)

Good site layout, good selection of games with a verible game play, bonus games, welcome bonus is worth not taken as if you do hit a good run of wins, you need to play though these till you can withdrawal.

Withdrawal times & verification, total joke. No doubt like the rest of this feed back Caroline will be on to say they are still working on improving the withdrawal verification times, but the same fees back go's way back a few years (comeon spin station it's nearly 2018). Still have a withdrawal pending after four days, quick enough to take it but not pay it out.

Good games enough on here to keep you entertained. Don't like the fact minimum deposit is £20 and you can't withdraw less than £30 but good variety of games.

Withdrawal times are ridiculous, from pending to actually receiving your money takes forever.

Spin Station Casino

hace 7 años

Hi Andrealike,
Thanks for your review.

Regarding the minimum withdrawal, as we state in our T&Cs (point 9.3), The minimum withdrawal is £25.

The pending time is 48 hours and then, after we accept the withdrawal it normally takes up to 3 days; but it all depends on your withdrawal chosen method.

It’s not the same if you do it via a bank transaction or a debit card.

Hopefully, we have answered your query. Please feel free to contact our support team for more information.

Thanks Andrealike.

Spin Station.

Just made my first deposit yesterday and received a 200% welcome bonus with awesome 50 free spins, High payouts slots specially on Merkur slots, I made a single withdrawal request lets see how long they will take to approve my withdrawal or they are creating any issues, I will let you know guys soon. (username: megatek )

No doubt that spin station casino payouts are very high but there withdrawal approval timing are so long.

Good games selection, all of my favourite slots are here. Good design, somehow it reminded me of cowboys or rancho stylistic, with beige and light-yellow colours.

Loading is not fast - a big minus for me as for gambler. Also 'Spin station' lacks game browser or any game collection system. For me it is very useful to have all of your favourite game collected in one place. You can easily choose the one you like and then play it, it is one of necessary options of online casino.

Spin Station Casino

hace 8 años

Hello there Jossey,

A million thanks for your review! I can see why you would make the rancho reference 😊

Sorry to hear about the loading – this can be dependent on which browser you are using. Feel free to shoot us an email with further emails so we can investigate and improve the slow load!

Kindest Regards,
Caroline

With a name like Spin Station, you instantly know that it's a place to stop by and have fun with lots of spins. Well, I had that intention too, of course, especially when they were offering a nice 200% first deposit bonus, and with 20 free spins on Starburst too. Honestly speaking, that 20 free spins didn't mean much at all to me. They could hardly warm up my butts, so to speak, but at least it's doubly better than a lousy 10 free spins that some casinos offer. Starburst wasn't one of my favourite games either, but I'd prefer 20 free spins on Starburst than 20 free spins on Book Of Dead, for example. That game is really dead for me!

So, eager to get going as soon as possible, I visited the casino's website and got myself registered. Big mistake! I should have checked up on their Bonus terms and their T&C first before signing up. Why, Because it would have avoided my opening of a new account at the casino but not making any deposit at all in the end. Why? Because any deposits using Neteller were not eligible to get the welcoming deposit bonus offer! What the argh! There aren't many casinos that have this rule, but Spin Station was one of them that I got caught in. I have avoided a few others simply because I had read their terms and conditions beforehand.

If that was a disappointment, then later on, I found a blessing in disguise. How or what was that? Well, the casino has a good selection of games, no doubt, but the ones that I was interested in only concerned NetEnt and Microgaming. The other game providers meant nothing to me. Upon checking up on the full Microgaming games, I found out that my 2 most favourite games were not there at all. Supe It Up and Beach Babes were missing from all those Microgaming games, and I really wonder why the best games have been omitted from the list. Really strange! Well, luckily, I didn't make that deposit. Luckily, Neteller deposits were not eligible to get the promotional bonuses. Luckily, I had avoided wasting my deposit playing on a game that I wouldn't be interested to play on in the first place. Well, like I've said many times before, whenever my first step cannot go well or smoothly, then there must be something else that would make things more worse for me.

Stranger still, I cannot understand why I'm still keeping my account alive at Spin Station Casino. Maybe I'm hoping that Neteller deposit hindrance would be removed one day, thereby allowing me to make my first deposit and claiming that welcoming package. If that doesn't happen soon enough, I would definitely close it permanently. It's just a matter of time.

Spin Station Casino

hace 8 años

Hello Af14wins,
Thank you for the review!

Just as you mention, you can’t claim the bonus with Neteller, we do hope that you still want to stay with us despite this 😊

Kindest Regards,
Caroline

Great site, a lot of games, no lag and good website layout.

Verification is taking forever like you can see in every other review/complaint.

Support is giving the same copy/paste answers and every day they promise they get back to me the next working day.
Waiting from 27-5-2017 just for verification, and then there is a 48 hour pending period for withdraws so hope I get paid this year.

Spin Station Casino

hace 8 años

Hi there Wondah,

Many thanks for your review.
Sorry to hear there was a delay with your payments – I hope everything got solved and if not, please contact us!

Kindest Regards,
Caroline

the games are brillant and seem very smooth and great slection

I had deposited £20 and got £60 but no free spins...i gambled on by the £60 then started to get good winnings by gambling £2.25 a time..got my winnings up to over £700 and started to gamble £10/£20s and only won once £60 on a £10 spin..most of my winnings where on small amounts and then when i waggered enough to with drawel they asked me for ID and card details etc once i done this they this is what they send me word for word
Dear Mr Lynn,

Your account has been found to be in breach of clause 7 (vi) of our Promotional Terms and Conditions:

7 (vi) The maximum bet allowed while the Welcome Bonus is in play is £5. Should You bet higher than this while the Welcome bonus is in play, the casino reserves the right to confiscate all winnings.

Therefore, your withdrawal has been cancelled, your winnings have been confiscated and your deposit of £20 has been returned to your gaming account.

Regards
Accounts Team

Never have i ever had a problem in all the years iv played online...i wont be any where near these guys again..unless they pay up and be fair!

Spin Station Casino

hace 8 años

Hi Powerfullynn,
Great to hear that you like our game selection!

Sorry to hear that you didn’t have a great experience with your winnings. Note that we have them in place to protect ourselves from abusers of the welcome bonus. Please send through your details if you want me to have a closer look at this case.

I hope you are still willing to give Spin Station another shot!

Best Regards,
Caroline

Great selection of slots. Website works fine, without errors.

The pending withdrawal problems like in the other reviews still exist. Pending time isn't correct. Did make a withdrawal 66 hours ago and my documents were verified more than 55 hours ago. It's Friday now and in the Support Chat thay say that I must wait for the next business day (monday) for sending the payment. Don't want to make a solution for me. Very bad!

Spin Station Casino

hace 8 años

Hi Edman,

Many thanks for the review. We’re happy to hear that you like the site.

Sorry to hear about your slow withdrawal experience. Feel free to ping us your username and I can look into why there was a delay.

Kindest Regards,
Caroline

Great selection of games - deposited 150 - got through the wagering requirements and ended up with $3000 - would definitely play here consistently if the withdrawal process was easier.

It's been 60 hours since I requested the withdrawal of $3000. It's still sitting as pending. I sent thru my documents and it's been over 48 hours since I did This and it still hasn't been verified. I've been playing online slots for years and have never had it take half this time. I used the same documents to verify at rizk and slotsmillion and they were both verified that day. I don't understand why it should take this long - my deposit is accepted immediately but as soon as I win the contact and action taken seems to be minimal - I hope that I even do get the money as I'm an experienced player and didn't bet over the $5 limit all the way thru even after I had completed wagering. My user code is swampy007.

Spin Station Casino

hace 8 años

Hi there Swampfox007,

Many thanks for you review – we’re glad that you like the selection.

We are working on ways to improve the processing time for documents and withdrawals, though it should not take over 48 hours regardless. I can however see that the withdrawal has gone through to you! Please note that once documents get approved withdrawals are much faster. So next time you’re lucky you’ll get your winnings much sooner 😊

Best Regards,
Caroline, Spin Station

Fair selection of games and reasonably good welcome offer in terms of playthrough

Awful customer service that just give generic answers. Even more worrying this site has withheld over 40 pounds of my cash after closing my account even though I was told you can play on their sister sites (odd thing is I got paid my balance on hello casino and Miami dice but not here).
On this basis avoid!!!!!!!!

Spin Station Casino

hace 8 años

Hi Stokiejon,

I’m sorry to hear that you didn’t have a good experience with us.

I would like to investigate this further as I understand your frustration.
Feel free to drop me a message with your username and I’ll see what I can do for you.

Kindest Regards,
Caroline, Spin Station

Goof offers for new players and they do have a lot of different games.

Still waiting for verification, its been almost 4 days now so my withdrawals are not paid out. It shouldnt take this long to verify my documents. This is why other casinos are better, they dont keep your withdrawals on pending so you reverse them and lose everything. If you can take my deposits in a split second, it shouldnt take a week to have my documents verified.