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Spela Casino

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Average Complaint Response Time: 2 days
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Average Complaint Response Time: 2 days

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Spela Casino Review

  • Licensed by UK Gambling Commission
  • High monthly withdrawal limits
  • Many currencies to chose from
  • Mobile-friendly design
  • No game filters
  • Live chat not available 24/7
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General info & Latest Promos
Website https://www.spela.com/en
Established 2018
Owner Genesis Global Limited
Casino Promotion Spela Casino: 100% up to £100 + 100 Bonus Spins on Starburst Slot

Spela Casino is an online casino giving anyone the opportunity to play without the need to register an account. They’re home to games that include slots, table games and a live casino which can all be reached instantly through a web browser. Players will also be able to enjoy multiple, leading gaming providers which includes the likes of Microgaming, NetEnt, Play’n GO, Quickspin, Red Tiger Gaming, Yggdrasil Gaming, Nyx Interactive, Oryx Gaming, and Evolution Gaming. The site can also be reached on the go through their mobile casino. Spela Casino is licensed and regulated by the UK Gambling Commission (UKGC), the Malta Gaming Authority (MGA) and the Swedish Gambling Authority.

Restricted Countries and Territories

Unfortunately, there are some country restrictions at the casino. Players from jurisdictions that include but are not limited to France, Spain, Denmark, Hungary, Iran, Portugal, Romania, Turkey, Australia and the United States of America will not be able to play at the casino. The full list of restricted countries can be found under ‘more casino details’. 

Virtual Games

Players can enjoy over 1300+ video slots from some of the most well-known platforms in the industry. These include NetEnt, Microgaming, Play’n GO, Yggdrasil Gaming, Quickspin, Red Tiger Gaming, and all the games can be found in the casino lobby. Even though there aren’t any game filters players can browse and find their favourite games fairly easy. Titles include the Starburst Slot, Immortal Romance Slot, Book of Dead SlotGonzo’s Quest Slot and Twin Spin Slot

The casino also provides a catalogue of table games which include popular variants of both blackjack and roulette. Games like Baccarat can also be enjoyed, and players can pick from some poker games too. 

Video pokers can be found in the same section as casino games for anyone who likes betting with cards. These include Joker Wild Double Up, Deuces Wild and All American. 

Live Casino

In addition to that players can also head to the casino and enjoy some live games hosted by real-life dealers. Rooms are open around the clock and offer a variety of betting limits to suit all. These include games like Live Roulette, Live Blackjack and Live Dream Catcher. 

Mobile Gaming 

Players can also enjoy the casino on the go through most mobile, smartphone and tablet devices. The games can be played through a compatible mobile browser.


Anyone who is looking for help and assistance can use the casino's customer support team to get their questions answered. The casino has a live chat facility where a friendly agent will be on hand to help between the hours of 08:00 – 00:00 GMT. Outside of these hours, players will also be able to email the casino for additional support.

Security and Fairness

When it comes to security the casino uses a high level of SSL encryption and industry-standard firewall services. This helps keep players personal, financial and sensitive data secure and makes sure it is always encrypted before being transmitted over the internet.

The casino also uses a random number generator. This is in place to make sure the games at the casino always remain fair and random.


Casino details
More Casino Details More details
  • Website

  • Software

    Microgaming, NetEnt, Play'n GO, Yggdrasil Gaming, Red Tiger Gaming, Oryx Gaming, Evolution Gaming, Quickspin, Elk Studios, NextGen Gaming, Bally Wulff, Big Time Gaming, Lightning Box, Skywind Group, Pragmatic Play
  • Deposit Methods

    MasterCard, Maestro, Paysafe Card, Skrill, Neteller, EcoPayz, Entropay, Boku, Trustly, Rapid Transfer, Visa
  • Withdrawal Methods

    MasterCard, Skrill, Neteller, EcoPayz, Entropay, Online Bank Transfer, Trustly, Rapid Transfer, Visa
  • Withdrawal Times

    EWallets: 0-1 hours

    Card Payments: 1-5 days

    Bank Transfers: 3-5 days

    Cheques: Not offered

    Pending Time: 48 hours

  • Withdrawal Limit

    USD 5,500 per week, USD 22,000 per month
  • Affiliate Program

    Genesis Affiliate
  • Restricted Countries

    • Australia [8]
      • Australian Capital Territory
      • New South Wales
      • Northern Territory
      • Queensland
      • South Australia
      • Tasmania
      • Victoria
      • Western Australia
    • Belgium
    • Denmark
    • Estonia
    • France
    • Germany [16]
      • Baden-Württemberg
      • Bayern
      • Berlin
      • Brandenburg
      • Bremen
      • Hamburg
      • Hessen
      • Mecklenburg-Vorpommern
      • Niedersachsen
      • Nordrhein-Westfalen
      • Rheinland-Pfalz
      • Saarland
      • Sachsen
      • Sachsen-Anhalt
      • Schleswig-Holstein
      • Thüringen
    • Greece
    • Hungary
    • Iran
    • Israel
    • Italy
    • Metropolitan France
    • Portugal
    • Puerto Rico
    • Romania
    • Slovakia
    • Slovenia
    • Spain
    • Switzerland
    • Turkey
    • Ukraine
    • United States [55]
      • Alabama
      • Alaska
      • American Samoa
      • Arizona
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • District of Columbia
      • Florida
      • Georgia(US)
      • Guam
      • Hawaii
      • Idaho
      • Illinois
      • Indiana
      • Iowa
      • Kansas
      • Kentucky
      • Louisiana
      • Maine
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Montana
      • Nebraska
      • Nevada
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Carolina
      • North Dakota
      • Northern Mariana Islands
      • Ohio
      • Oklahoma
      • Oregon
      • Pennsylvania
      • Rhode Island
      • South Carolina
      • South Dakota
      • Tennessee
      • Texas
      • U.S. Virgin Islands
      • Utah
      • Vermont
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • Wyoming
  • Casino Type

    Instant Play, Mobile
  • Manual Flushing

  • RTP

    Not stated
  • Currencies

    Euros, Swedish kronor, US dollars, Norwegian kroner, British pounds sterling, Swiss francs, Canadian dollars, Australian dollars, South African Rand, Czech Republic korunas, Polish zlotys, Russian rubles, Denmark kroner, Romanian lei, Georgian laris, Turkish Lira, Chinese yuan, Mexican pesos, Nigerian nairas, Bulgarian leva, Croatian kunas, Hungarian forints, Peruvian nuevos soles, South Korean won, Ukrainian hryvnias
  • Languages

    English, Finnish, Swedish, German, Norwegian
  • Licences

    Malta Gaming Authority, Swedish Gambling Authority, UK Gambling Commission
  • Company

    Genesis Global Limited
  • Established

  • Live Chat

  • Contact

    Support Email: [email protected]

    Support Email: (+46) 200896343

    Support Email: (+358) 800919831

Suggest an edit

Spela Casino Reviews by Players


Write a review
easto74 2 reviews
United Kingdom
Reviewed on December 8, 2020


Easy sign up process and nice layout. Not happy with the customer service which as of yet is either nonexistent or have been told to ignore emails. Won't be using any of the Genesis casinos in future.


1st time withdrawal has been pending for 5 days without any contact and emails ignored.
I will be closing all Genesis accounts after this ordeal. Very disappointed with service.

Thank you for contacting us, and we are sorry to hear that you have experienced issues with our support services.

Please note that even though our Customer Support is active 24/7, it might be that Live Chat can have a queue, depending on the volume of contacts and/or assistance requests. Once an agent becomes available, they will automatically receive the next request in queue.

Please let us point out that as a regulated casino we are obliged to carry out all the necessary security checks on our players and their requests. Unfortunately, this can sometimes take a bit longer than anticipated, especially in times of high level of player contacts, and we would like to apologize for any inconvenience this has caused.

Checking your account we can confirm that your withdrawal was paid out successfully.

Should you have any questions, please do not hesitate to contact us, we would be more than happy to assist.

Kind regards,

Spela Team
SamanthaW. 6 reviews
Reviewed on May 22, 2020


Super user-friendly casino site and so easy to make use of. Has such a wide range of games to choose from. Found some new favorites for myself so far as well.
I’ve had a few chats with the support through their Live Chat, and they were all really helpful.
It’s great that it’s available 24/7, especially when you live in a totally different time zone.

Had a few withdrawals so far and have had no issues. Some documents were requested for verification, which is quite standard. But once verification was complete, the withdrawal followed shortly after, so all good.
Overall, great experience with this casino so far, can’t complain. Thank you Spela!

Thank you so much for taking the time to review us!

We are glad to see that your experience with us has been great! Please feel free to contact us should you require any assistance, we will be more than happy to help 😊

In the meanwhile, we wish you the best of luck with your future within our casino, and we hope to see you playing with us again!

Spela Team
jdalby 7 reviews
United Kingdom
Reviewed on May 22, 2020


Love the theme of this casino site, it is so appealing and easy to navigate around and to find everything. I like the fact that you have the option to apply limits to your own account too.
If needed, support is also available 24/7 to chat, which personally I think it is better than having to send an e-mail. All chats I’ve had so far were friendly and nice. Sometimes it takes a few minutes to get through on weekends, in the evenings. But once I got through, any queries I had got dealt with pretty fast.

Really happy with this casino. Haven't had any issues or complaints so far.
Love spending my time here.
Def one of my top choices!

Thank you for taking the time to review us!

We are happy to see that you have had a nice experience with us 😊

Please do not hesitate to contact us should you require any assistance; we will be more than happy to help!

We wish you the best of luck with your future within our casino, and we hope to see you playing with us again 😊

Spela Team

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