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Space Casino will be closing down on 30th of May.

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Space Casino

Player Rating 24 reviews
7.8/10
24 reviews
Complaint Response 5 complaints
2 days avg. 5 complaints
What we like
  • 0-24 withdrawal timeframe
  • High withdrawal limits
  • Mobile friendly
  • Live chat open 24/7
What we don’t like
  • Slow support times
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Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Space Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://space.casino
Established
2017
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
Chinese, English, Russian
Casino Type
Instant Play, Mobile, Crypto Casino

Space Casino is an online casino home to hundreds of video slots and casino games from the likes of NetEntMicrogaming, Betsoft, Play'n GO, Amatic, Playson, NextGen, iSoftBet, Softswiss, Ezugi and others. The site is available to play through a web browser or through a mobile casino and players can use their conventional currency or bitcoin. Players can also access the casino in several languages which include English, Russian and Chinese. Space Casino are licensed and regulated under the laws of Curacao.

Restricted Countries and Territories

Unfortunately, players from Spain, the United Kingdom and the United States are prohibited from playing here include with bitcoins.

Mobile Gaming

Space Casino offer players a fully optimized mobile casino for those who prefer gaming on the go. No app is required, players can simply log in and play from a compatible mobile browser for a selection of the casinos most popular games.

Security and Fairness

The casino employs SSL encryption to ensure players personal and financial details are kept secure at all times.

In addition to this the casino uses an industry standard random number generate to ensure their games result in random outcomes.

StallCation

Complaints

Read the complaints other players have left for Space Casino. Learn more about complaints.

Show all complaints
Not paying me €3,102 withdrawal, not telling what I've done wrong
Hi :)

I have a complaint that I see seems similar to one that happened last year with space casino on your website.
I registered a few weeks ago and got their welcome promo, and played and won 3102€.
I have tried to withdraw.

They want standard documents, so I sent them.

Then they requested some time later a selfie of me holding my ID, and ok, no problem, I read the email, took a picture and sent it.

Then they requested a selfie of me with space casino text, and ok, I took that picture and sent that too.

And then they blocked my account and I can no longer log in. I don't get it, they got everything they wanted with no problem.

They are nice and polite on live chat (always a plus). However, they won't let me withdraw. They say the reason is bonus abuse, and the best I could get out of them is relationship with other people and accounts. I don't get what's going on,

I understand checks but I gave all the documents they needed and more and I don't know what they are talking about, I only opened one account a few weeks ago and that is it. I even only played their welcome bonus, nothing else, everybody gets that. :(
I respected all Terms and conditions.

So if you could check it out with them, I would be grateful, and any evidence of all this which you might need I'll happily provide.
I did not know what to include, it seems the description tells everything. Including selfies to the complaint seemed not necessary but I can if it is needed. :)
staus Unresolved
€3102
Account closed and balance of 2.274 BTC unjustly confiscated
On December 10 I got registered at Space Casino. I made 2 deposits and on the second deposit I managed to get some winnings. I played through the requirements of the bonus I had and afterwards my balance was 2.274 BTC. I made a withdrawal, but the next day I got an email from Space Casino informing me that my account had been disabled and balance confiscated. The reason for this is that they claim I breached term 10.1 : " If the Player is suspected of fraudulent actions including but not limited to: participation in any type of collusion with other players; development of strategies aimed at unfaithful winnings; fraudulent actions against other online casinos or payment providers; chargeback procedures with a credit card or denial of some payments; provision of incorrect personal information during registration; other ways of cheating..." But I have not breached that term. I have no idea what kind of fraud they think I have committed. I just played normally on this casino: made deposits, played through my bonus according to the bonus terms, and then made a withdrawal. I can not think of anything that can be considered as fraudulent. So I believe that Space Casino has unfairly accused me of fraud. Despite that I have sent several emails to them, they have still not told me why they think I breached term 10.1 They just keep claiming I breached it and give no further explanation. I hope we will be able to find a solution to this misunderstanding so I can withdraw my 2.274 BTC winnings.
staus Unresolved
BTC2.274
Voided 4200 € accusing me to have "duplicates" winch is not true
Hello, I signed up at space casino in aug 17 , claimed the FDB of 333 € and lost it. Now, more than 3 months later,on OCT25 ´17, i decided to give it another go when they sent me an email with a 50% bonus offer inside. I made a 50 € deposit and claimed 25 € Bonus and got extremely lucky and won around 4200 € playing slots (reached the 300x multiplier level two times a the slot "300 shields"). After i met the wagering requirements for the bonus (and some more wagering) i requested two skrill cashouts (i also used skrill for my deposits) and left around 2500 € in my account wich i continued to gamble with that night. The next day i uploaded my documents and they all were aprooved. Then all of sudden i received an email from them that claiming i have "duplicates" : "Unfortunately we must inform You that our security Department founded that You have duplicates in which was taken bonuses. According to our rules all bonuses are issued per one person and family, home address, email address, IP-address, telephone number, account number, credit or debit card number, e-wallet number, payment system account (Neteller, Skrill, etc.), electronic device (computer, mobile phone, tablet, etc.). In this regard Your winning will be forfeited. Your Deposit You can withdraw. Space Casino Team" my reply: "Hey there This can only be an error since i only own one account at Space Casino My name is xxxx, Adress, Postcode, Country! My skrill email adress is [email protected] signature" Now, 3 days after my reply i still did not receive any response or explanation. On the day i received the email i also went to live chat and asked if there is any other account registered to my name , adress and emailand CS CONFIRMED that i DO NOT have any other accounts at this casino . I KNOW i dont have another account at the casino since i take a note whenever i sign up to a casino. Now i am still waiting for a response to my email with an explanation but the casino just remains silent. What a nightmare! i still hope that all this turns out to be some kind of mistake and to receive my legitimate winnings!
staus Resolved
€4210

Complaint Statistics

Resolved 3
Avg. Amount $ 9,600
Avg. Complaint Duration 7 days
Avg. Response Time 2 days

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Player rating
7.8/10 24 reviews

Top reviews from our players

Found this new casino last week, made deposit, won :) documents were checked within 30 minutes, and got my withdrawal soon after to Skrill.

After that have been lucky couple of times, and got my winnings to Skrill within 10 minutes.

This is something that I like, no long pending times etc. Lots of games to choose also.

Only issue is sometimes with the MG games that they do disconnect, or lag a bit, but that happens sometimes to all of the casinos.

Hi there! I registered on space casino a few weaks ago. I gamble every eveining and wanna say, that it is very good casino with peacefull support stuff! I won some money and got it without any problems! If you want diversify your evening, go to space.casino!

As for me I didn't find any disadventages of this casino. Thx for you guys!

Direx N.V. Casinos has another new sister casino, Space Casino which I came across maybe a month ago, so another Curacao licence casino with only few casino software as NetEnt, Betsoft, iSoftBet, SoftSwiss, Ezugi and Amatic games. As for all this casinos which are part of Direx N.V I have only good words for few of them as the rest I cant say the same, so lets see what kind of casino they are.

As I was browsing the net I came across one nice welcome offer from this guys, offering 50 free spins on Drive Multiplier Mayhem video slot with X 35 wagering which I consider very decent and max cashout as I remember was 45 euros a bit weird but that was the offer.

Seeing such a nice offer and we all know not many casinos will give you free spins without anything I decided to take it and see what will manage to do. I open my account, everything went so smoothly and on my surprise after I fill all the info on my account the free spins appeared so I can activated them and start playing.

Sometimes I like playing Drive Multiplier Mayhem game because I consider this game as a nice one if having bonus to be wagered, because the free spins feature by my opinion is easy to be triggered or I might be having luck on this game. From those free spins I got around 14 euros so continue to play the same game. As the game was not in the giving mode I changed it to Warlords slot and that's another game I like to play while I play wit a bonus.

I was in good way to wagering the bonus and I might wagered it but still didn't check while I was playing with a bot bigger bet of 0.75 per spin. My balance reached 42 euros and then everything went dead, all dead or very small wins till I hit zero on my account.

I still didn't deposit here although they have nice first deposit offer of 110% welcome bonus and plus free spins with X 40 wagering, so i might consider of trying this newly added casino, hope their withdraw time frame is fast as some of their casinos such as Bitstarz Casino.

Today we added new gaming provider - Endorphina!!!

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Space casino is a place I discovered a couple of days ago. I saw them being added on askgamblers and just by taking a look at their software providers and bonuses, I was more than eager to try them out.

The first thing I did, prior to registering, was reading their terms and since my country wasn't in the restriction list for registration or bonuses, I decided to register. Also they had the same owner as Betstreak casino, where I frequently deposit, so I thought I had nothing to worry about. They are powered by Netent and many other softwares but what attracted me even more was the fact that for your first deposit you could get a nice 110% match bonus and 50 free spins. The spins had lower wagering than the match bonus, but the bonus itself had 40x bonus wagering.

Being a fan for Netent, after registration I went to make a deposit. I deposited 40€ with Neteller as I wanted to have as good bankroll as possible. After deposit was made I went to my account and indeed I had both bonuses- match and free spins added. The wager was correct but the only thing I noticed that the free spins were added on Boomanji slot instead of Netent slot. I was doing this from my phone so I went to the game selection and couldn't find any Netent slot. I switched to my laptop and same thing- none of the Netent games would appear.

Then I started to speak with live support and they told me that Netent games were restricted in my country. I felt like that was odd as that has happened just a few times before but I still play Netent games on a daily basis. The support told me that I could use a vpn to access them as proxies were allowed at their site.

After several tries, nothing worked and I got really fed up and wanted to withdraw. I cancelled the bonuses as I hadn't touched them, and requested a withdrawal. Soon I got an email that since I hadn't wagered my deposit at least 3x, they would take a 10% fee. I was mad but I had read the terms and knew about it. A little later I checked my account again and there was my withdrawal rolled back. I spoke with support again and they were very unpleasant,I got a lecture on how I wasn't using vpn correctly and that I should try more, it felt like they didn't want to release my withdrawal. I felt disrespected and said that I was fine with the 10% fee although I didn't feel their services were good, and then the support took 4€ fee from my account and only then I could withdraw the remaining 36€. I got the money very soon but still it was very unpleasant.

I understand that it wasn't their fault that the games weren't available for my country for some reason, but the support wasn't nice and didn't try to make it up in any way, I didn't feel welcomed there and won't be returning.

2.4. AVAILABILITY OF GAMES. Certain games may be unavailable in certain jurisdictions, as required by policies of game providers which may change from time to time. NetEnt games are unavailable for Afghanistan, Albania, Algeria, Angola, Cambodia, Ecudaor, Guyana, Hong Kong, Indonesia, Iran, Iraq, Israel, Kuwait, Lao, Myanmar, Namibia, Nicaragua, North Korea, Pakistan, Panama, Papua New Guinea, Philippines, Singapore, South Korea, Sudan, Syria, Taiwan, Uganda, Yemen, Zimbabwe, as well as Belgium, Bulgaria, Canada, Denmark, Estonia, France, Italy, Mexico, Portugal, Romania, Spain, United States of America, United Kingdom, Latvia, and Lithuania. In addition to the above, Guns’n’Roses, Motorhead, and Jimi Hendrix are unavailable in Australia, Azerbaijan, China, India, Malaysia, Qatar, Russia, Thailand, Tunisia, Turkey, Ukraine. Additionally, Universal Monsters series (Frankenstein, the Bride of Frankenstein, Dracula, The Mummy, The Wolf Man, Creature from the Black Lagoon, The Invisible Man) and Scarface are only available in these countries: Andorra, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Brazil, Georgia, Iceland, Liechtenstein, Moldova, Monaco, Montenegro, Norway, Russia, San Marino, Serbia, Switzerland, Ukraine, Croatia, Macedonia, Turkey, Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Peru, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom. Players from the following countries are not eligible to win any jackpots from jackpot games offered by NetEnt (such as but not limited to Mega Fortune): Australia, Azerbaijan, China, Denmark, India, Israel, Italy, Japan, Malaysia, Qatar, Russia, Spain, Thailand, Tunisia, Turkey, Ukraine. The Casino will make reasonable efforts to prevent players from these countries to reach the games, but if players from any of the stated countries would win the jackpot, the jackpot win will be annulled. Also if you use VPN, system fixed last login. You can change the country and enter again if country in your profile is not unavailable for NETENT

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