Space Casino

Item: Space Casino
Rating: 1
Author: Sharon D.

Space Casino

The casino is closed.

Player Rating 24 reviews

7.8/10

24 reviews

Complaint Response 5 complaints

2 days avg. 5 complaints

What we like

0-24 withdrawal timeframe
High withdrawal limits
Mobile friendly
Live chat open 24/7

What we don’t like

Slow support times

Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.

By Sharon D.

Space Casino Details

Here you can find all the specific details about this casino.

General
Payments
Games
Responsible Gambling
Customer Support

Website

http://space.casino

Established

2017

Licences

Curacao Gaming Control Board

Company

Direx N.V. Casinos

Affiliate Program

Space Casino Affiliates

Languages

Chinese, English, Russian

Casino Type

Instant Play, Mobile, Crypto Casino

Deposit Methods

Payz, Maestro, MasterCard, Neteller, Paysafecard, Visa, iDEAL, Sofort, QIWI, Trustly, Skrill, Bitcoin, WebMoney, Yandex Money, Zimpler

Deposit Fees

Withdrawal Methods

Bank Wire Transfer, Maestro, MasterCard, Neteller, Visa, Payz, QIWI, Skrill, Bitcoin, Trustly, WebMoney, Yandex Money

Withdrawal Fees

Currencies

Euros, Russian rubles, US dollars, Bitcoin

Pending Time

0-1 hours

Withdrawal Times

E-Wallets 0-1 hours
Bank Transfers 1-5 days
Card Payments 1-5 days
Weekend Cashouts No
Progressive Jackpot Wins None

Game Providers

Games Global, NetEnt, Betsoft, Play'n GO, NextGen Gaming, 1x2Games, iSoftBet, Genesis Gaming, Quickspin, Yggdrasil Gaming, Rabcat, BGaming, Ezugi, Playson, Thunderkick, Amatic Industries, 2 By 2 Gaming, Big Time Gaming, Elk Studios, Endorphina, GameArt, Quickfire, Habanero, Ainsworth Gaming Technology, Iron Dog Studios, Spinomenal

RTP

Publicly audited

RNG Tested

Progressive Jackpots

Game History Feature

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

Live Chat

24/7

Email Support

[email protected]

FAQ Section

Suggest an edit

Space Casino is an online casino home to hundreds of video slots and casino games from the likes of NetEnt, Microgaming, Betsoft, Play'n GO, Amatic, Playson, NextGen, iSoftBet, Softswiss, Ezugi and others. The site is available to play through a web browser or through a mobile casino and players can use their conventional currency or bitcoin. Players can also access the casino in several languages which include English, Russian and Chinese. Space Casino are licensed and regulated under the laws of Curacao.

Restricted Countries and Territories

Unfortunately, players from Spain, the United Kingdom and the United States are prohibited from playing here include with bitcoins.

Mobile Gaming

Space Casino offer players a fully optimized mobile casino for those who prefer gaming on the go. No app is required, players can simply log in and play from a compatible mobile browser for a selection of the casinos most popular games.

Security and Fairness

The casino employs SSL encryption to ensure players personal and financial details are kept secure at all times.

In addition to this the casino uses an industry standard random number generate to ensure their games result in random outcomes.

Support

Players who need assistance can take advantage of the casinos friendly live chat facility open 24/7. Alternatively players can also use the online contact form available.

Virtual Games

Players can enjoy a wide range of video slots from NetEnt, Microgaming, Betsoft, Playson, NextGen and other leading games which can be categorized into new games, top games and the casinos recommended games. Players can also view games from A- Z making finding favourite games even faster. Some of the casinos most popular games include the Jack and the Beanstalk Slot, Jungle Spirit: Call of the Wild Slot, Dead or Alive Slot and Space Wars Slot. Players can also enjoy a selection of popular bitcoin slots.

Table game lovers also have plenty to choose from with variants of blackjack, roulette and other popular games. These include American Roulette, Baccarat, Multi-hand Blackjack Pro and others.

There is also a good variety of video pokers for those who prefer to bet against each other. These include Jacks or Better, All American Double Up and loads more.

Other games include scratch games and Virtual Racebook.

Live Casino

Players who enjoy the thrill of a live dealer and betting live can enjoy live games around the clock. These include Live Blackjack, Live Roulette, Live Keno, Live Baccarat and Live Keno.

Complaints

Read the complaints other players have left for Space Casino. Learn more about complaints.

Show all complaints

Submit complaint

Not paying me €3,102 withdrawal, not telling what I've done wrong

Hi :)

I have a complaint that I see seems similar to one that happened last year with space casino on your website.
I registered a few weeks ago and got their welcome promo, and played and won 3102€.
I have tried to withdraw.

They want standard documents, so I sent them.

Then they requested some time later a selfie of me holding my ID, and ok, no problem, I read the email, took a picture and sent it.

Then they requested a selfie of me with space casino text, and ok, I took that picture and sent that too.

And then they blocked my account and I can no longer log in. I don't get it, they got everything they wanted with no problem.

They are nice and polite on live chat (always a plus). However, they won't let me withdraw. They say the reason is bonus abuse, and the best I could get out of them is relationship with other people and accounts. I don't get what's going on,

I understand checks but I gave all the documents they needed and more and I don't know what they are talking about, I only opened one account a few weeks ago and that is it. I even only played their welcome bonus, nothing else, everybody gets that. :(
I respected all Terms and conditions.

So if you could check it out with them, I would be grateful, and any evidence of all this which you might need I'll happily provide.
I did not know what to include, it seems the description tells everything. Including selfies to the complaint seemed not necessary but I can if it is needed. :)

Unresolved

€3,102

Won't pay out my winnings

Hi, I made a withdrawal 5.11.18 with the named casino but they still have not payed this out to me even though they advertise withdrawal in upto 1 hour using e-wallet. After chatting to them on numerous occasions they now say that my account is under review. All documents were verified 18th October and I asked them if they need more documents but they replied no.
I have been told today that they have looked at my game history and are waiting for the gaming provider (Netent) to reply. I only play on netent games as they have my two favourite games. I do not understand this delay as I have made previous withdrawals without any problems but now all of a sudden they will not pay out my euro 3000,
Live chat has not been much help, they just tell me I have to wait. When asked how long they havent any answer.
I hope ask gamblers can help me.

Resolved

€3,000

Refusing to refund $10 deposit

Dear AskGamblers, Im trying looking for to get back my right , the story begun it was a month ago i signup with space casino, with got free spins 20, after several hours i managed wagered with maximum cashout $30,, i chat with support for cashout my winning i must deposit $10, so to day i made deposit $10 with skrill. Then i uploaded my document, suddenly when i upload my document i had kicked out from casino web,so i try come back log in but itt wont work with announced my account disable, it is so insane if this casino want disable why not from the begging i signup !, i chat with support he told me account disable cuz i created multiple account, it is insane what ever this casino reasons thats only from this casino view, the most i cant believed when i asked my deposit money $10 whit rudest he closed the chat,, i cant believed it the ones biggest casino took away my money only $10 this casino wont back my money $10, dear AskGamblers plz help me for to get back my right my money $10, here i send screenshot my deposit with skrill, and emailed from this casino that casino was received my money, and my casino account who had already disable. for your attentions thank u so much AskGamblers.

Resolved

Account closed and balance of 2.274 BTC unjustly confiscated

On December 10 I got registered at Space Casino. I made 2 deposits and on the second deposit I managed to get some winnings. I played through the requirements of the bonus I had and afterwards my balance was 2.274 BTC. I made a withdrawal, but the next day I got an email from Space Casino informing me that my account had been disabled and balance confiscated. The reason for this is that they claim I breached term 10.1 : " If the Player is suspected of fraudulent actions including but not limited to: participation in any type of collusion with other players; development of strategies aimed at unfaithful winnings; fraudulent actions against other online casinos or payment providers; chargeback procedures with a credit card or denial of some payments; provision of incorrect personal information during registration; other ways of cheating..." But I have not breached that term. I have no idea what kind of fraud they think I have committed. I just played normally on this casino: made deposits, played through my bonus according to the bonus terms, and then made a withdrawal. I can not think of anything that can be considered as fraudulent. So I believe that Space Casino has unfairly accused me of fraud. Despite that I have sent several emails to them, they have still not told me why they think I breached term 10.1 They just keep claiming I breached it and give no further explanation. I hope we will be able to find a solution to this misunderstanding so I can withdraw my 2.274 BTC winnings.

Unresolved

BTC2

Voided 4200 € accusing me to have "duplicates" winch is not true

Hello, I signed up at space casino in aug 17 , claimed the FDB of 333 € and lost it. Now, more than 3 months later,on OCT25 ´17, i decided to give it another go when they sent me an email with a 50% bonus offer inside. I made a 50 € deposit and claimed 25 € Bonus and got extremely lucky and won around 4200 € playing slots (reached the 300x multiplier level two times a the slot "300 shields"). After i met the wagering requirements for the bonus (and some more wagering) i requested two skrill cashouts (i also used skrill for my deposits) and left around 2500 € in my account wich i continued to gamble with that night. The next day i uploaded my documents and they all were aprooved. Then all of sudden i received an email from them that claiming i have "duplicates" : "Unfortunately we must inform You that our security Department founded that You have duplicates in which was taken bonuses. According to our rules all bonuses are issued per one person and family, home address, email address, IP-address, telephone number, account number, credit or debit card number, e-wallet number, payment system account (Neteller, Skrill, etc.), electronic device (computer, mobile phone, tablet, etc.). In this regard Your winning will be forfeited. Your Deposit You can withdraw. Space Casino Team" my reply: "Hey there This can only be an error since i only own one account at Space Casino My name is xxxx, Adress, Postcode, Country! My skrill email adress is [email protected] signature" Now, 3 days after my reply i still did not receive any response or explanation. On the day i received the email i also went to live chat and asked if there is any other account registered to my name , adress and emailand CS CONFIRMED that i DO NOT have any other accounts at this casino . I KNOW i dont have another account at the casino since i take a note whenever i sign up to a casino. Now i am still waiting for a response to my email with an explanation but the casino just remains silent. What a nightmare! i still hope that all this turns out to be some kind of mistake and to receive my legitimate winnings!

Resolved

€4,210

Space Casino Complaint Stats

Resolved 3 / 5

Avg. Amount $9,600

Avg. Complaint Duration 7 days

Avg. Response Time 2 days

Review this casino

Share your thoughts with other players

Player Rating

7.8/10 ● 24 reviews

Top reviews from our players

Jacmcm78

4 years ago

6/10

Love how space casino verified my account in minutes.
I made a deposit went through smoothly played had some luck and have requested a withdrawal checked in account verification to make sure I was verified and yes I was with database.

So looking forward to getting my win such a pleasure playing there after weeks of crap sites

As of right now nothing I dislike lots of slots good variety easy navigation loved it will be back on to play for sure as I stated before with all the dodgy sites there is it's great to find one that is fair and keeps it simple well done space casino

Helafast

7 years ago

9/10

Verification within 20 minutes, withdrawals just ask quick. Many great game options - site easy to navigate.

The endorphina games did not work, most likely just an issue if you are Canadian - might be currency setting.

hungnathan86

7 years ago

9/10

Extrimely great casino. I love the idea and concept. Web design looks fantastic, interface understanable and useful. A+

stewex555

7 years ago

9/10

The main reason why I chose this casino and put the money here and play it is a super fast time withdrawal. Top time between online casinos. A varied selection of popular providers. We also find a choice of several Currencies. Wagering is only a standard 40x bonus. Loyalty benefit program. Of course there are tournaments too. She has only good impressions and playing is nice and fast spinning:). Add some gifts or free spins and you'll be among the top 7 casinos :)

Tafam999

7 years ago

9/10

I like everything this casino have, I have only positive things to say.
They have an okay amount of games, nice bonuses, and a very cool livechat.
But most of all I was very impressed of the short time it took,
from when I uploaded my documents and requested a payout,
until my account was verified, and the payout I requested,
had been transferred to my Skrill account.
This casino is one of few, I will highly recommend to other players.

The only thing I have and the reason the casino didnt get all 10 stars, is that there wasnt that many providers to choose from, as I would wish there had been.
If they get more providers added, they will without a doubt be my absolute favorite casino to play in.

sosporty

7 years ago

2/10

Many good games, the page look good, verification is quick

Payouts are not fast, chat is hard to understand, I do not want to recomand this place to my friends

Hi, do not generalize, when checking your account was sent a request to the game provider, so there was a delay in payment. We usually make payments in less than an hour!

Space Casino 7 years ago

ilya75

7 years ago

4/10

Large selection of slots, a small minimum deposit. Previously, no problems.

Payments to the electronic wallet are delayed by 10 hours, although the page says about instant payments. Customer support is not responding.

Hi, usually we make payments within an hour, sometimes there are delays and it takes more time.

Space Casino 7 years ago

JohnSav

7 years ago

9/10

This casino is absolutely fantastic. I was verified in literally an hour, requested a withdrawal to EcoPayz and received it within 15 minutes. It’s amazing considering how many shady casinos are out there now. Direx N.V. Casinos, specifically Space Casino top my list of the best casinos out there hands down. Great selection of games as well.

Nothing really. Besides the fact that Canadian Dollars isn’t an option, but it’s not a big deal at all. I love this casino.

JussiVe

7 years ago

8/10

Good variety of games and game providers. Games loading quickly. Easy to navigate. Verification process was quick as well as cashouts, less than 15 minutes with Skrill. I do recommend. Fast response from chat representative. Clear rules for withdrawal limits and limits were reasonable for a standard player.

Deposits directly from bank account supported only in few countries so I was forced to use Skrill for deposits.
Even I used english as language chat opening page was in russian I think, understanding instructions a bit difficult.

TheAverageGuy

7 years ago

8/10

Good selection of games from multiple providers, no issues with lag or disconnect in my experience so far.
Deposit bonus auto credited without hassle or delay.
Verification was done in under an hour (submitted right after deposit)
First cashout came to ecopayz in under an hour.
Site is easy to navigate and addresses most questions.

A couple links on the site sent me off into the nether.. but that may have been my own issue as my computer was acting wonky.
Live support was "busy for a moment dealing with another customer" but still never made an appearance after 20 minutes, luckily it was just a general inquiry to ensure my account was in order and the cashout would be processed shortly.. fired it off via email.. and the reply was actually the "your cashout has been approved and is on it's way" so.. I can overlook it..
Only 1 welcome deposit bonus, most direx sites have a few.. but they do have a weekly reload with spins.. so..
No CDN currency option.. so I deposited in euro.. and had 50% more canadian winnings on cashout ;-)
seems like it will take quite a large while to move up through vip ranks.. first bit of play earned me 1%...

All minor gripes of course.. since I won and cashout was quick and painless, I'll be back.

Cheers!

Thanks for your feedback, we will check the links... The VIP program also has status bonuses for Deposit and in addition, we regularly hold exclusive promotions with favorable conditions)

Space Casino 7 years ago