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Space Casino will be closing down on 30th of May.

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Space Casino

Player Rating 24 reviews
7.8/10
24 reviews
Complaint Response 5 complaints
2 days avg. 5 complaints
What we like
  • 0-24 withdrawal timeframe
  • High withdrawal limits
  • Mobile friendly
  • Live chat open 24/7
What we don’t like
  • Slow support times
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Space Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://space.casino
Established
2017
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
Chinese, English, Russian
Casino Type
Instant Play, Mobile, Crypto Casino

Space Casino is an online casino home to hundreds of video slots and casino games from the likes of NetEntMicrogaming, Betsoft, Play'n GO, Amatic, Playson, NextGen, iSoftBet, Softswiss, Ezugi and others. The site is available to play through a web browser or through a mobile casino and players can use their conventional currency or bitcoin. Players can also access the casino in several languages which include English, Russian and Chinese. Space Casino are licensed and regulated under the laws of Curacao.

Restricted Countries and Territories

Unfortunately, players from Spain, the United Kingdom and the United States are prohibited from playing here include with bitcoins.

Mobile Gaming

Space Casino offer players a fully optimized mobile casino for those who prefer gaming on the go. No app is required, players can simply log in and play from a compatible mobile browser for a selection of the casinos most popular games.

Security and Fairness

The casino employs SSL encryption to ensure players personal and financial details are kept secure at all times.

In addition to this the casino uses an industry standard random number generate to ensure their games result in random outcomes.

StallCation

Complaints

Read the complaints other players have left for Space Casino. Learn more about complaints.

Show all complaints
Not paying me €3,102 withdrawal, not telling what I've done wrong
Hi :)

I have a complaint that I see seems similar to one that happened last year with space casino on your website.
I registered a few weeks ago and got their welcome promo, and played and won 3102€.
I have tried to withdraw.

They want standard documents, so I sent them.

Then they requested some time later a selfie of me holding my ID, and ok, no problem, I read the email, took a picture and sent it.

Then they requested a selfie of me with space casino text, and ok, I took that picture and sent that too.

And then they blocked my account and I can no longer log in. I don't get it, they got everything they wanted with no problem.

They are nice and polite on live chat (always a plus). However, they won't let me withdraw. They say the reason is bonus abuse, and the best I could get out of them is relationship with other people and accounts. I don't get what's going on,

I understand checks but I gave all the documents they needed and more and I don't know what they are talking about, I only opened one account a few weeks ago and that is it. I even only played their welcome bonus, nothing else, everybody gets that. :(
I respected all Terms and conditions.

So if you could check it out with them, I would be grateful, and any evidence of all this which you might need I'll happily provide.
I did not know what to include, it seems the description tells everything. Including selfies to the complaint seemed not necessary but I can if it is needed. :)
staus Unresolved
€3102
Account closed and balance of 2.274 BTC unjustly confiscated
On December 10 I got registered at Space Casino. I made 2 deposits and on the second deposit I managed to get some winnings. I played through the requirements of the bonus I had and afterwards my balance was 2.274 BTC. I made a withdrawal, but the next day I got an email from Space Casino informing me that my account had been disabled and balance confiscated. The reason for this is that they claim I breached term 10.1 : " If the Player is suspected of fraudulent actions including but not limited to: participation in any type of collusion with other players; development of strategies aimed at unfaithful winnings; fraudulent actions against other online casinos or payment providers; chargeback procedures with a credit card or denial of some payments; provision of incorrect personal information during registration; other ways of cheating..." But I have not breached that term. I have no idea what kind of fraud they think I have committed. I just played normally on this casino: made deposits, played through my bonus according to the bonus terms, and then made a withdrawal. I can not think of anything that can be considered as fraudulent. So I believe that Space Casino has unfairly accused me of fraud. Despite that I have sent several emails to them, they have still not told me why they think I breached term 10.1 They just keep claiming I breached it and give no further explanation. I hope we will be able to find a solution to this misunderstanding so I can withdraw my 2.274 BTC winnings.
staus Unresolved
BTC2.274
Voided 4200 € accusing me to have "duplicates" winch is not true
Hello, I signed up at space casino in aug 17 , claimed the FDB of 333 € and lost it. Now, more than 3 months later,on OCT25 ´17, i decided to give it another go when they sent me an email with a 50% bonus offer inside. I made a 50 € deposit and claimed 25 € Bonus and got extremely lucky and won around 4200 € playing slots (reached the 300x multiplier level two times a the slot "300 shields"). After i met the wagering requirements for the bonus (and some more wagering) i requested two skrill cashouts (i also used skrill for my deposits) and left around 2500 € in my account wich i continued to gamble with that night. The next day i uploaded my documents and they all were aprooved. Then all of sudden i received an email from them that claiming i have "duplicates" : "Unfortunately we must inform You that our security Department founded that You have duplicates in which was taken bonuses. According to our rules all bonuses are issued per one person and family, home address, email address, IP-address, telephone number, account number, credit or debit card number, e-wallet number, payment system account (Neteller, Skrill, etc.), electronic device (computer, mobile phone, tablet, etc.). In this regard Your winning will be forfeited. Your Deposit You can withdraw. Space Casino Team" my reply: "Hey there This can only be an error since i only own one account at Space Casino My name is xxxx, Adress, Postcode, Country! My skrill email adress is [email protected] signature" Now, 3 days after my reply i still did not receive any response or explanation. On the day i received the email i also went to live chat and asked if there is any other account registered to my name , adress and emailand CS CONFIRMED that i DO NOT have any other accounts at this casino . I KNOW i dont have another account at the casino since i take a note whenever i sign up to a casino. Now i am still waiting for a response to my email with an explanation but the casino just remains silent. What a nightmare! i still hope that all this turns out to be some kind of mistake and to receive my legitimate winnings!
staus Resolved
€4210

Complaint Statistics

Resolved 3
Avg. Amount $ 9,600
Avg. Complaint Duration 7 days
Avg. Response Time 2 days

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Player rating
7.8/10 24 reviews

Top reviews from our players

Love this casino. Came here to review another but this is one of the greats and one of those places where you can just play all day. Amazing quick cashouts and a pro site with no lagging. Good mobile site as well. I seem to win here more than any other casino so can 100% confirm it is fair.

Whenever I see a new casino belonging to Direx N.V, I become interested instantly! That's because my experiences with Direx N.V casinos have mostly been good - very quick KYC approvals, lightning fast withdrawals, and good customer support - so it is not surprising at all to see that my top favourite casinos are belongs to Direx N.V!

Take this Space Casino for instance. In all honesty, I have even forgotten that I had signed up at the casino, perhaps sometime last year, or earlier this year, I cannot remember! But when a promotional email came into my mailbox, with my username shown, then I realised that this Space Casino wasn't new to me at all - it was yet one more casino that had gotten lost within the maze in my brain! So I did what I had to do - log in and checked it out. What was even more surprising to me, and very unexpectedly too, was that my account had already been verified! Whoopie! How this casino got lost in space, I just don't know, but I'm glad I found it back! Hahaha.

As with most other Direx N.V casinos, games selection is very good, with lots of big names, including all my favourite game providers, so there'd probably be something wrong with me if I cannot find a game to play! Hahaha. But of course, my current interest is only in a very few games, so all the other games didn't make any difference to me whatsoever, for the time being at least, but they would be there whenever I need them later on.

Well, I made my first deposit of $20, claimed the 100% bonus and 50 free spins, but kept the free spins for later play, as usual. With a $40 starting balance, and a 40x bonus wagering requirement, I straight away went to meet up with my shorty leprechaun friend. This guy can be very good at times, but can be real mean at other times - there's just no knowing in which mood he'd be in on any particular day, hehehe. Well, it wasn't a bad day for me, but it wasn't a good day either. I managed to complete the bonus wagering, but only had $13.35 cash balance, so a withdrawal was not possible as yet. On continuing play, that Finn guy changed his mood, and I finally lost all my balance. Argh!

I was hoping that the 50 free spins would provide me with some fairly good additional funds to carry on playing, but the 30 free spins on Cherry Fiesta and 20 free spins on West Town failed to deliver! I won $3.70 and $2.70 from the 2 games, but that proved to be insufficient for that Finn guy - obviously, he was in a very hungry mood! Damn! Ah well, I'll be back again later on, to see how his leprechaun mood would be on another day, hehehe.

Top tip for Space casino. Forget the bonus codes and anything that demands a wagering requirement and go for the free spins instead with your first deposit. Anything over $100 will get you a decent amount of freespins which have no requirement and better chance of cashout as well as 40X bonus is 4K on a $100 deposit and you will no win 4 k quick enough either here.

Unfortunately we cannot make bonuses without wagering requirements, as there are many unscrupulous players, simplied saying - bonus abusers)

user avatar

Fast pending and withdrawal times (<24 hours in the weekend and I got my money!)
Good selection of slots providers.
Fast website.
Good gaming limits self-control system

Site usability. After closing a slot you need to go to the slots page again.
No Jackpots slots menu item
Maybe a option to ad more slot providers (Blueprint & WMS)

My first time withdrawal was about one minute. They are really fast. Support chat also very nice and friendly. Very good casino.

Nice SoftSwiss casino with their own support (!) not like most of them got outsourcing one, won some decent amount there, payouts fast enough, keep playing time to time.

Do not have weekly bonuses, just 1 welcome and reload, free spins for welcome bonus divided in a part.

I went there to enjoy the bonus with BTC as I read on a different website that it was cool. And yes indeed, the bonus was enjoyable and made me want to stay more on the casino.
Design is alright, good to my likings. I cannot complain about the customer service as I didn't have a chance to contact them (probably good I guess), and haven't had a chance to withdraw money yet as I keep loosing haha (well, it s a casino after all).

I will never understand people complaining about losing money in an online casino... It is just normal ! then sometimes you're lucky and get a jackpot, but well ....

I am a player from Canada. I recently joined this casino. They have nice bonus promotion and huge number of gaming sections. Their verification process was so fast. When I completed my wagering I had some winning amount in euros but I cannot withdraw it to any of my bank cards because Canadian bank cards wont support gambling even netteller and skrill.
I discussed this matter with one of their customer service representative. They advised me to deposit bitcoin and withdraw the amount of winning I needed and it worked. This is the most friendly and honest customer service I ever experienced from an online casino.
I can only give them positive review in return. Really recommend this casino, even withdrawal was so fast 10 minutes. Good job Space Casino. Thank you for your support.

No negative, but a suggestion to bring bank transfer to Canadian customer.

Most casinos from Direx N.V. has a multi welcome package, they mostly give bonuses on the first three deposits and some of them even offer their players bonuses for fourth deposit but Space casino only offers a decent first deposit bonus up to €400 (100%). It's not much compared to it's sisters casinos but they do offer a reload bonus that can be claimed once a week, also up to max €400 (50%).

I do love their website design, it's a combination of dark and colorful. I've seen a lot of casino websites only using bright and colorful design and that could be annoying at night, so kudos for Space casino for their design. Though the thumbnails of the games could use a higher resolutions because right now it looks very similar with fake or rogue casino which Space casino is really not.

I do wonder why all Direx N.V. casinos don't have the same games and gaming provider in their list, some of them only have 6 different providers while the others have more than 10. For example, Space casino doesn't have games from Booming Games, though the games don't have the best graphics but some of them do pay well. The most interesting about Booming Games, some of them have the feature of 'pays both ways' when 3 or more wild symbols is won. Those literally pay both ways, so if you have 5 of a kind on a payline and it pays for example €5, you'll actually got paid €10. I hope they will add Booming Games very soon but other than that, they have plenty of good games.

I made a few deposit since I become a member of this casino and I like the idea of no code needed to receive the first deposit bonus because I actually forgot to put a code on my first deposit, luckily the bonus was added automatically. No luck on my first deposit, I lost my balance quite fast if I have to admit. I had luck on my third deposit, it was not much but I can say that I did make a profit with it.

Live chat agent was very friendly and responded within a minute, also gave me the accurate information I needed. With other words, they are a pro! Also the cashout went very smoothly, I got paid within an hour but that's because my account was already verified. No pending time, just plain cashout.

Space casino, a great place to start your gambling journey. I love it.

This casino is missing a few games from a 'not-so-famous' gaming providers but other than that, this is one great casino.

This is my very first time write review of casino online. After had several lucky's on another Direx N.V. Casinos, view hours a go I'm trying to play in Space Casino. All games is pretty fair (RTP), my document get verified under 5 mins. And lucky me I cashout some win and get paid on my wallet (SKRILL) under 10 minutes. Thats awesome. This what exactly every players looking for. Absolutely, i will play again and i'm considering Space Casino will be one of my best Online Casino list. Highly Recommended!!

Quickfire/ Microgaming always lag and slow. Nothin else.

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