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Slotsmines Casino

Slotsmines Casino

The casino is terminated.

Player Rating 219 reviews
9.9/10
219 reviews
Complaint Response 5 complaints
2 days avg. 5 complaints

Slotsmines Casino: My Expert Opinion

The casino is friendly and welcoming, and we have no concerns during our review. We are able to use the site seamlessly with no issues. The site is user-friendly, and the same applies to the games lobby. 

What we like
  • Home to over 60 gaming providers
  • Fast 24/7 live chat
  • Good responsible gambling tools
What we don’t like
  • Low withdrawal limits
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Slotsmines Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://www.slotsmines.com
Established
2023
Licences
Kahnawake Gaming Commission
Company
Affiliate Program
Languages
English, German
Casino Type
Instant Play, Live Casino, Mobile, Crypto Casino

General Information about Slotmines Casino

Slotmines Casino is an online casino home to a large catalogue of games, from the latest online slots to the most interactive live casino games. 

The casino supports three languages, and you can select your preferred language using the menu on the left-hand side of the screen. You can register an account directly from your web browsers or switch to the latest smartphones and tablets for access on the go. 

Below is our online casino review so you can get the facts before you play. 

Payment Information and Options at Slotmines Casino

The casino supports the latest payment methods, including Visa, Mastercard, and debit cards, and the minimum deposit and withdrawal is 20 EUR. It’s also a crypto casino where you can deposit and withdraw through CoinsPaid. 

You must verify your account, usually upon the first withdrawal. To upload the required documents, go to your personal profile and click on the ‘Documents’ tab. You can find out the status of your documents by clicking on the ‘Documents’ tab like before.

When it comes to withdrawals, you can cash out up to 7,500 EUR per week or 15,000 per month. If you are a VIP, exceptions may apply. Any amounts over 15,000 EUR may be paid in instalments, and progressive jackpots are paid in full. 

Customer Support at Slotmines Casino

If you need support, you can contact the casino at any time. One of the fastest options available is live chat, which can be located from any page and is open 24/7. 

We tested live chat and were immediately able to speak with a live chat agent with no queuing times or chatbot. The agent was very friendly and knowledgeable, and our questions were answered immediately.

If, for some reason, you need help outside of live chat, you can email the casino. You can email them directly, or you can open the Support page and get access to an online contact form. The casino monitors their inbox, so you should receive prompt replies. 

Games at Slotmines Casino

The casino is home to the latest online slots, table games, and live casino games. There are more than 60 gaming providers here, so when it comes to slots, there are thousands. If you’re from an eligible country, you can also enjoy the latest Bonus Buys, or you can chase the big wins with a selection of progressive jackpot slots. 

You can list the gaming providers in the games lobby to select and view your favourites, or you can use the search engine to find any game almost instantly. 

If you prefer table games, the casino has the latest variations, including Blackjack, Roulette and other card games. Or, you can jump to the live casino to enjoy a variety of live tables, including Live Baccarat, Live Blackjack and more. 

Slotmines Casino's Commitment to Responsible Gambling

The casino supports responsible gambling and has information regarding its policies on its Responsible Gambling tab. 

When you register, you’ll have access to limits, including deposit, loss and wager limits. You can also set a session limit, which is the amount of time you have been playing. You will be logged out of your account once you reach the limit. 

If gambling is getting too much, you can take a cooling-off period, or for a longer or more permanent period, you can self-exclude. 

Sharon Davies
Written by Sharon Davies
757 Casino Reviews

Sharon is a content writer with over eight years of experience in the industry. Sharon is also a veteran gamer with over 10 years of experience playing in casinos, her speciality being in video slots. Her experience as a writer, and a player, gives her a unique perspective and knowledge she happily shares with other players through blogs, reviews, and news articles. Sharon's knowledge spreads across all aspects of casinos, from slots to bonuses, and she can also be found offering her expertise in the forum and beyond. When she is not writing for AskGamblers, Sharon enjoys spending time with her family and watching Netflix.

Gallery

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Complaints

Read the complaints other players have left for Slotsmines Casino. Learn more about complaints.

Show all complaints
Won't pay me my winnings

Last time since I was on holiday I wasn't able to provide the asked screenshots -> sorry for that.

I still didn't received the winnings. The bank transfer got now canceled the 4th time, always with the same excuses after 10 days. The always let me wait 10 business days since it will take that long for a normal bank transfer and then they canceled it.

But here the full timeline:

  • The first withdraw attempt was on the 24th of september via credit card and got declined by my provider
  • Then on the 25th September I tried it via Bank Transfer again
  • I had to wait to the 18th of October and the funds got booked back to my players account
  • On the 18th I tried it again because they said so
  • On the 10th of November I tried it again via credit card, got again canceled
  • On the 10th of November I tried it with Crypto Cashout on my Binance account -> got again canceled by Slotsmines and they told me I should try it again via Bank Transfer.

There was no proper reason or anything for the cancellations - they always tell me that they have problems with the paying provider. Also Crypto should be an instant transfer but they won't accept it. I wont do a payout again with bank transfer and I can't even select it on their homepage.

This is so scammy and its always the same as you can see on all the screenshots.

On the 23th of October they asked me to verify my Skrill account, I did that instantly but then they kept quiet and didn't tried a withdraw on my Skrill Account.

All the screenshots are attached now.

  • You can see all the cancellations
  • Every chat with them
  • And the withdrawal options (there is no bank transfer available)

Please help me with that case because after 1 1/2 month I don't know what I should do anymore.

Status solved Resolved
€350

Slotsmines Casino Complaint Stats

Resolved 5 / 5
Avg. Amount $1,379
Avg. Complaint Duration 11 days
Avg. Response Time 2 days

Slotsmines Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 3 out of 3 complaints in this category have been resolved.
This operator's average complaint duration is 11 days, while the average duration across all operators is 8 days.

Review This Casino

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Player Rating
9.9/10 ● 220 reviews

Top Reviews From Our Players

One thing I noticed after spending some time here is that the account section is surprisingly practical. I can check my transaction history and keep an eye on my activity without having to search around. It’s not the most exciting feature, obviously, but it makes managing everything much easier.

I've developed a reflex for casino nonsense. Overblown claims, bonuses that sound better than they are, support that dodges the question. None of that showed up here. Deposits cleared, payouts landed, and a real answer came back when I asked something. Boring in the best possible sense.

Been playing here for three months now. No drama, no delays, no moment where I had to chase anyone down. Games load fast, payouts land on time, and the lobby stays easy to navigate. Nothing exciting ever happens, which is exactly why I keep logging in.

Nothing about this site shouts for attention, and that's precisely its charm. It handles the basics quietly and consistently, leaving you free to simply enjoy the games.

I like that there’s always something different to try here. Spent some time exploring games from providers I usually skip and found a couple worth revisiting. The site is easy to navigate, and I haven't had any annoying technical issues so far.

Curiosity got me through the door, but the smooth sessions and payouts that actually arrive on time kept me around. No gimmicks needed. It just works, and that turned out to be enough.

Everything here works the way you'd hope it would. Pages open instantly, games start without delay, and payouts arrive right on schedule. Nothing feels clunky or overcomplicated. It's the kind of place that makes you wonder why other sites make things so difficult.

Spent most of my time checking out the jackpot slots lately and found a few worth coming back to. Also appreciate that the site remembers my recently played games, saving me from searching all over again. Had a couple of fun sessions this week; no fuss with the navigation either.

Signed up chasing a bonus I saw advertised somewhere. The bonus was fine. What kept me around was everything else. Sessions that load before I finish blinking, payouts that clear before I start wondering, and a support team that answers like they actually read the question. The bonus brought me in. The reliability made me stay.

Slotsmines Casino News

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