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Page 2 – Player Reviews for Royal Panda Casino

Royal Panda Casino
Welcome Bonus

100% up to 5000 BRL, Welcome Bonus

Our Rating CasinoRank
8.2/10
CasinoRank
Player Rating 171 reviews
6.6/10
171 reviews
Complaint Response 75 complaints
2 days avg. 75 complaints

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Player Rating
6.6/10 ● 171 reviews

Top Reviews From Our Players

Good selection of games, good amount of providers, but for Canadian players many are unavailable. Layout is great and easy to use. Nothing else to say.

I’m an avid player and VIP player at many casinos, after months of deposits and Zero withdrawals my account was closed for absolutely no reason at all. When speaking to live chat not a single person has given a reason as to why!!

This is my favorite casino I like to play, great slots games collection, trusted casino and no worries about funds. I have many of my best win on this casino playing slots.

Some negative points too, sorry :)
1. This is specific to Indian players, withdrawal option has banking withdrawal which used to work, 6 to 7 month before, but now I guess casino deliberately don't process withdrawal in bank. You have to use other option such as Neteller to withdrawal funds.
2. No net banking or other Indian specific deposit option - big negative again for Indian players only.
3. Support is nice but was best six months back, can get back to being best.
4. Not good bonus offering for Indian players, they ask to wager 15,000 35x times, really?? It's not possible for average player.

One of the best casinos online sites of all times.
-fast verification
-friendly live chat
-very high RTP on most of the games
-fast withdrawal
-love Royal Panda Casino

Nothing at all. I have nothing to dislike about this casino if I can give 11 golden 🌟 I would. I've been winning now since few month straight. Thanks

Dear JAYKEY, Thank you for submitting your review! We are glad to hear that you're enjoying your time at Royal Panda. We hope you will keep having royal good time with us for long time to come! Kind regards, Royal Panda

user avatar

Royal Panda is an awesome sport betting casino. They keep care of their customers. Fast account verification and withdrawals. Nice customer support and key account manager. Really much game providers on their casino side. A lot of matches on sport, live section is always really wide. Number one in betting industry! 6/5 *

Sometimes betting side on mobile side is really slow as loading matches. So you can't always make an casj out as you would like to. But as it said it is better to make it correct by once. Also sometimes it is smart choise not to cash out!

Dear HUPIPELI, Thank you for taking your time to review Royal Panda! We're really happy to hear that you've been having royal good time with us so far. We hope that you'll keep enjoying our website for long time to come! Regarding the occasional issues with cash-out, it might be happening because during live events the cash-out amount constantly changes, so if you try to cash-out and the amount changes at the same moment, then the cash-out attempt isn't successful. We'd like to once again thank you for reviewing our casino! Kind regards, Royal Panda

user avatar

Most importantly the verification and the withdrawals are handled fast. Provider range and slot selection is huge. Support is friendly and replies in reasonable time.
Malta licensed casino. Pretty nice and recommendable.

The main site and multi slot play modus have long loading times every now and then. Bonuses can be wagered with real money only. Other than that no negative points.

Dear PRINCENASEEM, Thank you for taking your time to review Royal Panda! We're glad to hear that you've been enjoying our website. We know that the bonus wagering requirements are perhaps unlike some casinos, however, they aren't unique to Royal Panda and this bonus system has its advantages. The biggest advantage of our bonus system is that players can withdraw their real money funds without clearing the bonus and in other casinos this is often not possible. We hope that you'll keep having royal good time with us for long time to come! Kind regards, Royal Panda

user avatar

I enjoyed the site, it's good looking and there is a pleasing selection of some of the best providers and the latest games.
Pretty good selections of games.
Fast verification (overnight though as support is not 24*7)

There are not as many providers as I'd like to see, Merkur, for example, is not there who have some of my favorite games. Also the Responsible Gambling section is not obvious, you need to scroll to the bottom and it's in the small grey text against a black background for some reason? This should be in the 'My Account' section.

Dear AFZAAL, Thank you for submitting your review. We're happy to hear that you're enjoying your time at Royal Panda. We're constantly adding new game providers to our offer and expanding our portfolio of slots, so you might find new providers on Royal Panda in the future. Thank you for your feedback regarding the responsible gaming section of our website, we've passed it on to the relevant department. We'd also like to confirm that our customer support team is available 24/7 via all the available channels. We hope you’ll continue to have a royal good time with us for a long time to come! Kind regards, Royal Panda

user avatar

Good casino, lots of different game providers so much games to choose from, I like the site layout and the search options, withdrawal and uploading documents is easy, Withdrawals are fast mine are usually approved next day end of morning, so only a couple of hours. This week one withdrawal took a few hours longer because I was a weekend abroad to the UK and they asked me about different ip address, but after one mail reply, all was directly processed. I like that with trustly, which I use, after withdrawal is processed you get your funds instantly,

Sometimes the first page takes too much time to load, maybe too much games on one page? I would like to see yggdrasil games if possible, I like them, even though I mostly loose with yggdrasil....

Dear VANDEHEEGPETER, Thank you for submitting your review. Nothing makes us happier than a satisfied customer, and we're delighted that you’re enjoying playing at Royal Panda. We’re constantly adding new games providers to our offer, so that all our players can find games they’ll enjoy on our website. When opening Royal Panda website, we’d suggest ensuring that no other programs or streaming websites are running in the background, as this could affect your connection. We hope you’ll continue to have a royal good time with us for a long time to come! Kind regards, Royal Panda

user avatar

Just good casino. What dislikes-sometimes a slow working site and games, interface issues and the discrepancy between deposit and withdrawal methods. But all other things good. Thank you.

Dear JANDRO9GRAM, Thank you for submitting your review. We're happy to hear that you like Royal Panda and hope that you'll keep having royal good time with us for long time to come! Technical and connectivity issues are rare, however they can happen from time to time. We assure you that when they happen, we're always doing our utmost to resolve them as soon as possible, so that our players can enjoy the website without any problems. We’re continually evaluating suitable alternative payment methods we can offer. To find out more information about our payment methods, please go to: https://www.royalpanda.com/deposits-withdrawals/ We’d like to once again thank you for reviewing us and for your feedback. Kind regards, Royal Panda

user avatar

I enjoyed the site, it's good looking and there is a pleasing selection of some of the best providers and the latest games.

Pretty good selections of games
Fast verification (overnight though as support is not 24*7)
Helpful and friendly support
Fast withdrawal

There are not as many providers as I'd like to see, Merkur for example is not there who have some of my favourite games. Also the Responsible Gambling section is not obvious, you need to scroll to the bottom and it's in small grey text against a black background for some reason? This should be in the 'My Account' section.

Final point is that you can't lock your withdrawal like you can on some sites which I find to be a good feature on other sites.

Game selection could be better
Support is not 24*7
Responsible gambling options not obvious

Dear GIVEITAPOKEAGAIN, Thank you very much for reviewing Royal Panda. Customer satisfaction is of paramount importance to us, therefore we’re always glad to hear our players’ thoughts. We’re delighted to hear that you’ve been enjoying Royal Panda! We’re constantly working on expanding the amount of games we offer and investigating new solutions to improve the experience we offer our players, so your feedback has been passed to relevant department. We’re looking forward to seeing you again at Royal Panda soon! Best regards, Royal Panda

user avatar

Games were ok

Been waiting for my money for a month now they keep on saying we’re working on it and I’m on priority. I give them everything they need first they ask me for my bank statement, then they said “We have good news – Refund of your current balance has been issued to your bank.“ then “We'd like to inform you that your funds should reach your account within 1-5 working days.” So I waited but no money. Then they ask me for my updated day to day bank transactions they’re thinking that im lying I think. So I gave them then they said “With regard to the missing payment that you contacted us about, we have an important update on your case.
Due to the nature of the issue in question, we have now escalated the matter to the relevant department for further investigation.
We estimate that this stage of the process will take 1 to 3 days to complete.” They keep on saying give us other 3 days. It’s been more than a month now and nothing happen.

Dear LASTMASTER, Thank you for your ongoing patience. As you requested us to change your account status, we had to process your remaining balance manually. It was not possible to use the same payment method you deposited with, therefore to make sure your funds were sent to you, the bank account had to be verified first. We understand that this process took longer than expected, for which we’d like to apologize. Let us emphasize that we always do our utmost to offer our customers the smoothest experience possible, and we’re truly sorry for the delay. Our financial department processed your funds yesterday, so they are on their way to you: https://www.royalpanda.com/terms/ In case of any further questions, never hesitate to contact our customer service via chat, phone or email. Kind regards, Royal Panda

user avatar

I liked Royal Panda a lot specifically their feature slots. They were up there with the best but no more.

Their verification is a disgrace and the handling of said ‘second’ verification has been unbelievable. I’ll paint the picture. I’ve been a member with RP for many months now, and been very fortunate in those months. As soon as I won big, the verification part 1 saga started, fair enough had to be done. I’m now waiting on winnings of over £500 from last week because they’ve decided they want to verify me again, now asking for wage slips, P60 form, bank statements. You name it. While all the while still asking if I wish to deposit. Claiming the need for verification is ‘affordability’ while still asking you to deposit. Steer clear, unless you want to jump through 100 hoops anytime you win over £500.

Dear REDANDY83, We understand your concerns about the verification process and we’d like to apologize for any inconvenience caused. Nevertheless, we’re obliged to verify our customers and if our verification department finds it necessary, the additional checks need to be done: https://www.royalpanda.com/terms/ It seems that your documents have been verified. Thank you for providing us with feedback about our games and sending us the requested documents. Kind regards, Royal Panda

user avatar

My User - obr2018, I played many web site but not satisfaction, in my own experience This is best web site for play.
Instant payout ( Every time got withdrawal within min into My Skrill.
Verification little difficult but within reasonable time.
Wonderful respond Royal Panda customer team all.
I Request you *ASKGAMBLERS* plz give this web rating 10/10.

Dear OBR2012, Thank you for submitting your review. It’s great to hear that your experience with Royal Panda has met your expectations. Your feedback is much appreciated! Kind regards, Royal Panda

user avatar

Good range of slots... takes a bit to load them.
Many ways to make a deposit

For me this casino uses unethical business practice methods on their bonuses.
If you are using the 100% welcome bonus, let`s say 25+25 euro this might happen:
First 25 euro gone in a fingersnip, then using you bonus money and you hit something big. This balance is useless! Why? Because you don`t wager anymore ;) Yes no Joke! They want you to deposit again for the wager. If you loose your deposit again and touching again the bonus balance (including your big hit) the wager stops again! Better stay away from taking any bonuses here!

Dear LITTLEFU, Thank you for submitting your review. It saddens us to hear that you’re not satisfied with our bonus system. It’s true that only cash balance bets count towards the wagering requirement, however, if a player decides to claim our bonus, he can also play with it once his cash runs out, and then decide whether he wishes to meet the wagering requirement or rather withdraw his cash balance winnings. Following the example mentioned by you, if you hit winnings when playing with your bonus balance, you can then either continue playing with your bonus balance or decide to meet the wagering requirement. You’ll still only need to meet the wagering requirement for the initial amount of your bonus, and not the amount of your bonus winnings. Furthermore, if at any point you decide to withdraw your cash balance winnings, you can do so, however, this will result in cancelling of your bonus and any associated bonus winnings (if the wagering requirement of your bonus is not met at that point). You can read more about our bonus system here: https://www.royalpanda.com/promotions/explanation/ It seems that you’ve contacted our customer service regarding our bonus system, however, you haven’t reported any technical difficulties. We advise checking if the issues are not related to the browser itself (for instance by clearing cache and cookies or updating the browser’s version). In case of any questions, please get back to our customer service via chat, phone or email. We’ll do our best to assist you. Kind regards, Royal Panda.

user avatar

Fast payout
Verification within reasonable time
Most providers available
One of my favourite casino's

Website a bit slow. Other than that, no problems at all!

Dear BERTJE1973 Thank you for reviewing Royal Panda! We’re curious what our customers think about the service that we provide, and we appreciate your feedback. The minor technical issues which you’ve mentioned might be related to the browser itself, therefore may we ask if you’ve tried to clear cache and cookies? The basic troubleshooting might help. In case the issues persist, please contact our customer service via chat, phone or email- we're always happy to help. Kind regards, Royal Panda.

user avatar

I have found everything so easy on Royal panda document uploads and payouts very quick no problems at all. Carry on the good work Royal panda. 10/10

Dear SHARONA53, Thank you for submitting your review. We’re glad to hear that you’ve enjoyed your experience at Royal Panda recently. Your feedback is appreciated! Kind regards, Royal Panda.

user avatar

- A very good choice of slots, live casino. A lot of games without technical problems!
- Great support in the live chat!
- Loyality Points you can change them in freespins, bonus or merchandise.

- The KYC needs up to 3 days. Upload your documents directly upon the registration and you ll have no problems!

Dear CHRIS F., Thank you for reviewing Royal Panda! Your feedback is much appreciated. Verification typically takes 24 hours to complete, but can sometimes take longer (depending on workload). Thank you for cooperating with us regarding this matter. We hope to see you at Royal Panda soon!

user avatar

Struggle to withdraw money when you win due to them imposing new rules after you select withdraw, wanting all of your personal and private information.

Dear B19SGW, We’re very sorry to hear that you’re not happy with our verification process, and we’d like to apologize for any inconvenience caused. Our aim is to provide our players with safe and enjoyable casino experience, and the verification process helps us to ensure that. We’d like to thank you for your patience and ongoing cooperation in this matter. Your documentation was verified by the relevant team of our casino, and your withdrawal was processed. In case you have any further issues, you’d like us to help you with, please feel free to contact our customer service – they are always happy to help. Kind regards, Royal Panda

user avatar

Nicely laid out site. Good for iOS users. Fairly straightforward to use.

Extreme lack of good bonuses. The once a week 50% isn’t good for someone who can’t access the site on Fridays.

Poor verification process - too long and should be requested BEFORE a withdrawal to confirm the players details.

Dear LEINADNOSLIW, Thank you for reviewing Royal Panda! We always aim to give our players the online casino experience which meets their expectations. Your feedback is appreciated! Bamboo Bonus is one of our regular promotions which we offer to our players. If you wish to check our current promotions or read about our regular ones, please go to: https://www.royalpanda.com/promotions/ Verification checks are only performed in specific situations, which helps ensure we’re able to verify the documents with the attention and speed our players expect: https://www.royalpanda.com/terms/ Please accept our apologies for any inconvenience caused If you have any questions regarding your Royal Panda account, never hesitate to get in touch with us via chat, email or phone. Kind regards, Royal Panda

user avatar

Mobile friendly, lot of options, ideal deposits, I am a member from the start, not a high roller but merely a for fun player. And off course I win sometimes, which I immediately withdraw ( responsible gaming you know? ) The first year if I asked for withdrawal before 11 in the morning it was processed and on my bank account by 4in the afternoon. The customer support was amazing, I was very very happy. The verification process was quick. No complaints at all. Roy the dutch service desk is an angel

Technical errors, misleading bonus offers, slow reactions this is the last year or so, when I mention a technical error, ( I get logged out a lot or the slots just restart). Every time I say something I get a generic email that I need to remove my cookies ad such, which I always do, but it doesn't help. So I just dont bother.

Withdrawals now take long, the process can take up tot two days and than 5 more for it to arrive. Thats however not the biggest problem for me. In the start of my membership I made it clear that I do not want bonuses with wagering requirements. I mean Im not a high player so these bonuses take weeks to clear. Roy took care of that for me and I occasionally get a little wagering free bonus, not to much maybe 10 euros, and if I lose for a long period of time, very sometimes maybe 25. Which I am grateful for.

However, after 4 years of playing I have now reached gold status, so I asked the servicedesk what benefits does this have? And they answered.. ooh youll get offers for gold vips, it can be anything really, heres 30 euros for celebrating.. well lol.

I read in the terms that a gold player has no wagering requirements on cash bonuses. So YAY!!
Unfortunately thats not true, today I received a cash bonus of ten, which was a bonus that you have to wager around 35 times. So when I emailed, they said well its a special bonus for December, you can cancel it. So I did. But it doesnt feel right. I want Roy back, hed know what to do. Lately its just not what it was anymore, maybe the takeover has something to do with it? There is no fun in playing when you dont feek very welcome anymore

Dear MIRANDA1976, Thank you for submitting your review. We constantly work on improving our service and your feedback is much appreciated! The technical issues although rare, they can happen from time to time, and we’d like to assure you that we do our best to solve them as soon as possible. The basic troubleshooting is always the first step as it often helps to solve the customer’s technical issues on the spot. Alternatively, it can help us with the investigation (for instance by determining what’s the reason for the issues in the first place). Please also note that the browser’s cache and cookies have impact on the overall web experience. We process all withdrawals within 24 hours. To find out more about the processing time for your payment method, please go to: https://www.royalpanda.com/deposits-withdrawals/ We value all our customers and that’s why for example our gold players may redeem their loyalty points for bonuses without any wagering requirement in our Loyal Panda shop: https://www.royalpanda.com/loyal-panda/ It’s different with our promotions (like the one that you’re referring to) though as these have their own specific terms and conditions. Please always check them and in case of any questions, never hesitate to contact us via chat/phone/email. We’re always happy to help! One of our representatives has been in touch with you recently to pass our congratulations on reaching the gold status. Once more we’d like to thank you for having a royal good time with us! We hope to see you at Royal Panda soon! Kind regards, Royal Panda

user avatar
Inactive user badge
9/10

I have appreciated greatly the customer service. Verification was timely and without unreasonable requests for identification. I was notified every step of the way what was happening and when to expect communication. Their online chat has qualified people who are friendly and know what they are talking about. The game selection is decent and the points system quickly allows for free credits to use for play or to spend in their store. A good time.

I dislike that more online casinos aren't like this.

Dear TAMALAMA67, Thank you for reviewing Royal Panda! We’re glad to hear that you’ve enjoyed your time with us. We’re looking forward to seeing you again at Royal Panda soon! Kind regards, Royal Panda

user avatar

I played on royal Panda before are restricted on my country. Great game selection, good choice payments options.
I realy win.

After great win payments are delayed, after 7 days I received my win around 1000E maybe some complications with payments....

Dear REKIN222, Thank you for submitting your review. We’re glad to hear that you’ve enjoyed your time at Royal Panda! We process all withdrawals within 24 hours: https://www.royalpanda.com/deposits-withdrawals/ It seems that your withdrawal was processed right after your documents were verified. Congratulations on your winnings! Kind regards, Royal Panda

user avatar

What can be positive about a gamble site... if they confiscate money under their own rules witch are not mentioned in the terms&applys?? not much!

Well... they provide nice amount of games.

Watch out for this casino!
They confiscate winnings when you try to cash them out without any good reason. They told me my bet size was too high.
Well I never bet high because I know the rules. But I have "bought bonuses" like on extra chili.(€10, €20... bonus buys)

Even tho its NOT MENTIONED in their terms & apply (witch I always read before I start playing) you CAN buy those bonuses.... but if you win anything.... they will confiscate the winnings!! (other trustfully gamble sites just block those bonus games....) You will always loose this way.

I contacted live chat.... they say they understand me and I am right... but they wont reverse funds they confiscated, because they just don't!! GREAT!! Very shady and unproffessional. They lost me after 1 day...

Thank you for your patience while we were reviewing your case. We appreciate that you've reached out so that we could look into your query. Our games provider notified us that several of your bonus bets were indeed coming from the special features, specific for these games. That's why we've reinstated your released bonus winnings and added them to your account. To enjoy them, simply log in using your username or email address. Please accept our apologies for any confusion and inconvenience caused. To read about our bonus structure (including the maximum bonus bet limits), please go to: https://www.royalpanda.com/promotions/terms/ We hope to see you soon at Royal Panda! Kind regards, Royal Panda

user avatar

I have played at other sites, but never had the satisfaction that I have had at Royal Panda. Each and every time I have contacted someone, they have replied the very same day and my query has been fulfilled or answered. I cannot recommend this casino enough. I have had numerous wins and I will continue to play at this casino.

To be honest, I cannot think of anything!. There is nothing that I can say about Royal Panda that is negative.

Dear PATERSONCOL, Thank you for sharing your positive feedback with us. We wish you the best of luck and hope to see you again at Royal Panda soon! Kind regards, Royal Panda

user avatar

I like the choice of games and the great odds.
Great interface.
Easy to find the games you are looking for.

I have been trying to get my account verified for the last 2 days now and sent in all my paperwork. Now I am being asked to take picture of my face beside my ID. I do not like how they are stalling.

Stake limits

Dear HAKANKRKS93, Thank you for submitting your review. It’s great to hear that our games selection and sportsbook have met your expectations. It seems that your documents have already been successfully verified. Let us apologize for any inconvenience caused, however, as it’s our license requirement, each player needs to be verified at some point. We’d like to thank you for cooperating with us and providing us with the requested information. We hope to see you soon at Royal Panda! Kind regards, Royal Panda

user avatar

*Super Fast Withdraw back to Skrill less than few hour (the most important part of betting Sites is withdraw processing time)
* All Virtual Sport Games From 1x2 Gaming Software
* Play Virtual Soccer on my Smartphone all the time
* Most Trusted Website for me as i played since 2009 on more than 20 different betting Sites

Only little Slow Logging in And logging out , But when u r logged in it becomes fast games are fast

Dear MASOUD86, We’re glad to hear that you enjoy playing at Royal Panda. Thank you for posting your review here. As for the logging in and out speed- may we ask if you’ve tried to clear your browser’s cache and cookies? Perhaps this might be connected to the browser itself. If the issue persists, please contact our customer service so that we can assist you further- we’re always happy to help. Kind regards, Royal Panda

user avatar

Nice experience while playing roulette in live casino, withdrawals to ewallets within 24 hours, wide range of games available.

It will be better if minimum stake will be reduced in live dealer roulette tables.

Dear HEMANTH595, Thank you for posting your positive review. We offer various live roulette games and each has different bet limits. Have you heard about Lightning Roulette? We receive a lot of positive feedback from our players regarding it and the minimum stake is INR 10! We hope you’ll be having a royal good time again soon. Kind regards, Royal Panda

user avatar

Very fast withdrawls. Easy to verify. Have loved playing at royal casino love the choice of games and the fast withdrawl helps money is bank account literally a day or 2 later :-) been quite lucky of late previously couldnt fathom the bonus terms but have got a grip of it now and its actually a good system

Customer service can be slow via email and chat. Wish they had keno

Dear LUCKYMEL30, Thank you for submitting your positive review and providing us with your feedback. We offer a variety of games from different providers, but we'd like to assure you that we're constantly working on adding new games to our selection. Your feedback is much appreciated. We're sorry to hear that you haven't been happy after contacting us recently. We strive to answer all customers' queries in the shortest time possible. To have your questions addressed immediately, you can contact us not only via chat, but also via phone - our customer service will be happy to help. Kind regards, Royal Panda

user avatar

Very entertaining and helpful dealers, and fun live black jack games.

I haven't been able to deposit funds. I've used a credit card that has worked before, it keeps saying, unfortunately, something went wrong contact support or try again.

I have contacted support, they have asked me to wait 24 hours as I have tried to deposit too many times. Which I did, still didn't work.

Support also said it may be issue with my credit card, which I checked and there is no issue, my credit card company can't even see any transactions being attempted and they are not blocking anything. And the same card is working fine on deposits in other online casinos.

Support has asked me to use Entropay, so I signed up for that and tried and still receive an error. Then support is saying use neteller or skrill or bank transfer. At this point I don't want to sign up for even more pay systems when I know there is no issue with the credit card and it has been used before, and I have already tried a suggested alternative Entropay, and that doesn't work. I mean if Entropay is not working either then it should be understood by now that the problem is on Royal Panda's side. Regarding the bank transfer, Royal Panda doesn't support my bank it is not listed as one of the options.

Missing playing, like I said it was a fun site, however it is quite disheartening to keep hearing the same responses of wait 24 hours or try an alternate method, I've done both and still am not able to deposit.

I wish they could just reset my account or something. It should be clear that if my credit card worked before and there is no block on my side then it should work again, and if it doesn't then that is an issue for Royal Panda to figure out.

Most of the contact has been on the live chat, email returns are taking a while, but again the same advice is repeated in chat or by email so far. And then email ticket says its closed when I still have the issue.

Waiting and hoping this will be resolved, looking forward to playing again, and would be happy to recommend and give better star rating if resolved.

Dear ZED101, We’re sorry to hear that you’ve experienced issues when trying to deposit funds at Royal Panda. We always aim to ensure our players have a royal good time. And if something go wrong, we’d hate to think you were less than satisfied with us. The supported payment methods depend on the player’s country of residence: https://www.royalpanda.com/deposits-withdrawals/ Our customer service always does its best to assist our players. Unfortunately we’re unable to locate your account on the basis of your username (ZED101), therefore we kindly ask you to contact us via live chat, phone or email so that the matter may be checked for you. We hope you’ll be having a royal good time again soon. Kind regards, Royal Panda

user avatar

Too slow identity verificatión, withdrawal to ewallet approved in 24 hours and not in 1 hour, personally I got bad experience players like me needed fastest ewallets withdrawals

Dear JCORDOVA01, Thank you for your feedback. We understand your concerns regarding our verification process and would like to apologize for the inconvenience caused. It appears that our verification team has already verified the documents you provided us with. This means that you can request your withdrawal now. It will be processed as quickly as possible. We’ve emailed you about that as well. In case you can’t see our email, please check your spam filter. And, in case you need further assistance, simply contact our customer service. Best regards, Royal Panda

user avatar

They have good games, that's all..why? check my dislike!

When claiming a bonus, the bonus amount doesn't count towards wagering requirements, only real money. So, when you will claim a bonus, loosing real money and continuing playing with the bonus funds and win: You won't be able to withdraw your winnings, because you can't finish the wagering requirements. You have to make deposits again and again, until wagering is completed. This is highly increasing the risk of loosing your winnings made with bonus. So, it's easier to play with your own funds without claiming a bonus. This is kind of cheating and unserious offer!

Dear SANTINO4C, Thank you for posting your review. The biggest advantage of our bonus system is that players can withdraw their real money winnings without clearing the bonus. Each bonus is valid for 90 days, which gives the player quite a nice time to meet the wagering requirement and if at any point, he decides to withdraw his cash balance winnings, he is welcome to do so.

user avatar

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Complaints
Resolved 30 out of 35
Deposit Methods
+24
Licences
Anjouan
Lussurio Casino
Lussurio Casino
8.8/10 • 95
Welcome Bonus 250% up to $1000 + 100 Free Spins
Withdrawal Processing Time
0-72 hours
Withdrawal Limit
USD 1,000 per day
Complaints
Resolved 0 out of 2
Deposit Methods
+12
Licences
Curacao
Iris Casino
Iris Casino
6.8/10 • 1
Welcome Bonus 50% up to €300, 1st Deposit
Withdrawal Processing Time
0-24 hours
Withdrawal Limit
EUR 4,000 per day
Complaints
Resolved 1 out of 1
Deposit Methods
+18
Licences
Curacao
Fiery Play Casino
Fiery Play Casino
5.9/10 • 1
Welcome Bonus 150% up to €500 + 150 Free Spins, 1st Deposit
Withdrawal Processing Time
3-14 days
Withdrawal Limit
USD 450 per transaction
Complaints
Resolved 0 out of 1
Deposit Methods
+6
Licences
Curacao
Snatch Casino
Snatch Casino
9.4/10 • 370
Welcome Bonus 500% up to €5000 + 425 Free Spins, Welcome Package
Withdrawal Processing Time
0-72 hours
Withdrawal Limit
USD 1,000 per day
Complaints
Resolved 45 out of 60
Deposit Methods
+21
Licences
Curacao
Campeonbet Casino
Campeonbet Casino
9.4/10 • 1550
Welcome Bonus 100% up to €/$500 Live Casino Bonus
Withdrawal Processing Time
0-72 hours
Withdrawal Limit
EUR 1,000 per day
Complaints
Resolved 76 out of 84
Deposit Methods
+25
Licences
Curacao Estonia
HotLoot Casino
HotLoot Casino
8.2/10 • 60
Welcome Bonus 125% up to €400, 1st Deposit
Withdrawal Processing Time
0-5 days
Withdrawal Limit
EUR 1,000 per day
Complaints
Resolved 1 out of 2
Deposit Methods
+11
Licences
Curacao
BitStarz Casino
BitStarz Casino
10/10 • 633
Welcome Bonus 125% up to €500 / 1 BTC + 180 Free spins + 3 Bonus Mania Spins + 5x Piggyz Booster + 200 Jackpot Spins, 1st Deposit Bonus
Withdrawal Processing Time
0-1 hours
Withdrawal Limit
No Limits
Complaints
Resolved 18 out of 26
Deposit Methods
+31
Licences
Curacao
Winz.io Casino
Winz.io Casino
9.8/10 • 201
Welcome Bonus Up to €10000 in Wheel of Winz or 130 mBTC
Withdrawal Processing Time
0-1 hours
Withdrawal Limit
USD 100,000 per week
Complaints
Resolved 15 out of 18
Deposit Methods
+31
Licences
Estonia Tobique
Rapter Casino
Rapter Casino
7.7/10 • 3
Welcome Bonus 200% up to €500, 1st Deposit
Withdrawal Processing Time
0-5 days
Withdrawal Limit
EUR 2,000 per day
Complaints
None
Deposit Methods
+22
Licences
Anjouan
SafeCasino
SafeCasino
8.2/10 • 19
Welcome Bonus 110% up to €500 + 100 Free Spins
Withdrawal Processing Time
0-5 days
Withdrawal Limit
EUR 4,000 per day
Complaints
Resolved 1 out of 1
Deposit Methods
+1
Licences
Curacao
WinSpin Casino
WinSpin Casino
6.7/10 • 2
Welcome Bonus 100% up to €/$500 + 100 Free Spins, 1st Deposit
Withdrawal Processing Time
0-96 hours
Withdrawal Limit
EUR 2,500 per week
Complaints
Resolved 1 out of 2
Deposit Methods
+25
Licences
Anjouan