Play Casino

They have a massive amount of casino entertainment, where you are able to be faded for a while because its so much that you cant choose what to play.
So far they have 24/7 support.

Fast verification process because my skrill proof of payment was verified verry quick

Unfortunately I see this casino is licensed under a curacao licensed holder,
I'm not forbidden to play on this casino, but they do not pay out on time.
Even in contact with there security department they started a total silence on me.

They asked me to withdrawal the full amount I had in my casino wallet and I did after this they didn't reply to me and they did not told me anything about when its going to be processed

I joined the play casino because I saw I can get 21 free spins on the Motörhead vide slot when I sign up via the askgamblers exclusive link. I didn’t see this casino or hear anything from them until they shown up in the forum. I decided to join and take the free spins.

I went to their page through the special link and started to registre my account. I only had to enter my e-mail and password in the first step. I activated my e-mail and went to see the bonuses. I could activate it but it was only 15 free rounds instead the 21. I claimed it then I went to my profile and updated all my details, they don’t ask a zip code. I opened the Motörhead and started my free rounds. It was good but not really I won about 4 euro from the free spins. I went to check the wagering and I saw I need wager my balance only one time. Not fifty like in the description. I was happy and went back to the Motörhead and played more on 40 cent stakes. It was a successful session because I hit the free spin feature and get 35 euro from it, then I get the bomber bonus and get another 22 euro. So I had about 55 euro when I decided to stop and try to make a withdraw.

The maximum cash out was 50 euro so I collected the maximum what I can. I went to the live support and asked about the verification and withdrawal. They told me I have to upload my personal documents like id, ub and a skrill prscr. I uploaded everything and they approved in 5 minutes. After that I made a deposit with my skrill and made the withdrawal. I get my winnings within an hour.

Whilst looking for a new casino to play at, I then came to realise that I had signed up at Play Casino some time back but haven't taken up their welcome package. So I revisited the casino's website, browsed through their T&C and list of games, but wasn't impressed at all. My current favourite games were not there, except for a few of my old NetEnt favourites, which I have tended not to play them anymore, simply due to poor payouts from the games. Nonetheless, I hesitantly decided to give the casino a try anyway.

I made my first deposit of $20, got the 100% deposit bonus, and got 30 free spins on Jack And The Beanstalk game too. The free spins needed to be activated from the Bonus section first, but everything went smoothly without any glitches or hassles. As for the game itself, it played cold and gave me a miserable win of only $0.69 from that 30 free spins. What the argh! As for my deposit and bonus money, I played it all on Dead Or Alive, a game that has been dead for me since last year, but I couldn't find a better game to play. Well, as expected, I lost all my credit balance within a short time, without getting any decent wins at all from that blardy cold game.

Not knowing what to do next, I then decided to complete the KYC procedure instead. I uploaded my ID, my utility bill and my Neteller account screenshot. I got an email reply a few minutes later, stating that my PDF utility bill was not approved - they wanted it in JPEG format instead. What the argh! This is the first time ever any casino had rejected a document just because it was in PDF format! Sheesh! Nonetheless, I converted it into JPEG and resubmitted it. Soon after, another reply came back rejecting my ID documents due to poor quality photos. What the heck. so I took a new set of photos and resubmitted them.

What do I dislike about Play Casino? Better to ask me what I do like about the casino - nothing! Were my documents approved? Damn, no! They next wanted me to send them a selfie of myself holding up my ID document, which I did. Well, handphone cameras are hardly sharp enough for good quality, so my selfie too got immediately rejected due to its poor quality. That was it - enough is enough! I got so mad at the casino's attitude, I immediately logged into my account again, removed all my submitted documents, then I logged out. What followed next? A request for a permanent closure of my account at Play Casino! I am never ever going to play again at this casino!

False advertise cash back bonus to attract new players. Bad customer service. If you win big they will NOT pay you and make bs excuses. New games by providers are not added.

Excelent choice of games, good bonuses, good software. They approved my documents in one day. First cashout taking a bit long, two days now, but since I have won big with a small deposit I understand that. So far so good.

Many games - Live games - Fast deposits - Good site design.

Extremely rude and unhelpful supports. I won some money and I wait for my cashout from March 15th. I submitted documents to speed up the process, they are not even checked. They always delay me and never give me a specific date for my money. They advertise instant withdrawals with bitcoin and it's not even real. These guys are a joke.

Support agent 3 is extremely rude and unhelpful! Wager requirement is way too high at 50X. They give you free spins that don't work and when you ask support they give you an attitude.

Play Casino seem to be one of the best rated casino here at AskGamblers. If you search and find this review page, then you should know that this casino is powered with 10 game software providers and most familiar to me is NetEnt and Betsoft. I wish there is Microgaming but I hope they will add it sooner or later. Welcome bonus offer is really attractive. There are 4 bonuses up to grab. You can claim 100% 1st. Deposit bonus, then 50% 2nd and third Deposit bonus, 135% on your 4th. Deposit. This looks nice. I went carefully trough Terms and Conditions and everything seems to be fair and acceptable. Wagering requirements for all 4 bonuses are 50 x bonus which is just fine. But when it comes to slots that counts towards wagering requirements I think there are too many restricted games as follows: The Wish Master, Secret of the Stones, Jack Hammer2 etc. List goes on but if you don't play this games, your good to go. Too many that I like are actually on the list but what to do.

I noticed No Deposit bonuses come with 60 x roll over. That's quite high but no complains as its freebie, right? And maximum cashout for Free Bonus is only 50 euros. Eh, that's a shame really but once again, take it or leave it. No one i forcing you, right? Besides the fact I play in safe casino what matter is cash-out process. The first question for Live Support was cash-out procedure and time frame. They said, its all done up to 12 hours. Jupi! I liked this answer. That was my only question which they answered in professional manner and I liked it very much. Live Support really matter a lot! My overall experience is that Play Casino seems to be safe place and no doubt I will be back.

There's not much I like about this casino anymore, play.casino were good when I first signed up over a year ago now that seemed to have changed as of December 2016.

The really poor service, assistance and response time (especially email) whenever you have an issue or inquiry. Live Support basically can't resolve any issues and always respond with we will respond to you via email (which has never happened ever since I joined) I've always had to come back to live support to ask for updates which usually get me to the same wait for a response via email.

There's not many promos or loyalty for vip players now but as always quick to take your money and not care about anything else. Been waiting on a response to an issue with the Friday Spins for two days now to be told I have to wait another 24 hours for a manager to come in. Disappointing...

So I make a deposit of 0.059mbtc and I get the 100% first deposit bonus and my wager requirement was 3.00 btc (which is insane). I wager 11% which plain math will tell it is 3 times my initial deposit. I decide to forfeit my bonus and cash out. I look at my account and see the cash out was discarded so I contact support. I ask them why they discarded my cash out and they tell me because I did not wager my initial deposit 3X. I repeatedly ask them to look at my wager % before I forfeited my bonus and they can see that I wagered 3 times. The support agent tells me he is sorry but I have not wagered the 3 times then comes back again and says I have wait to 2 hours so they can get the statistics.

Again, If they look my wagered % they can clearly see I have wagered the required amount, so I again ask him to do look again. He then comes back again and says I am right and I should request the cash out again, so I do so. I look and again they have discarded my request. The support agent comes back after 5 minutes and tell me my request is on the waiting list. This is a terrible casino with horrible customer service that just wants to make customers stressed out and uncomfortable.