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Play Casino - Hasn't refunded my 0.19 BTC deposit

RESOLVED
Complaint Info
Disputed casino Play Casino
Reason Refund declined
Amount BTC 0.19
Posted on May 16, 2017

Hi. I've been a member of play.casino for a year and my account is fully verified. On 7/3 I deposited 0.19 BTC for a 50% bonus. I managed to win 1.07 BTC but Play.casino decided to close my account and confiscate my whole balance because I had broken their bonus rules. I can understand that they took my winnings but keeping my 0.19 BTC deposit as well is simply outrageous. Play.casino hasn't been answering my emails anymore.

Posted on May 17, 2017

My deposit has now been returned. Thank you Askgamblers

AskGamblers
Posted on May 17, 2017

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now. Thank you all for your cooperation.

Play Casino Complaints

  • 6 of 9 resolved
  • 2 days avg response
  • 1 week avg complaint life
  • 7,066 USD avg amount

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