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Play Casino

Player Rating 21 Reviews
5.7/10
21 Reviews
Complaint Response 10 Complaints
3 days avg. 10 Complaints
What we like
  • Available to players worldwide
  • Completely instant-play
  • Mobile Gaming
  • Extensive variety of casino games
  • Features live dealer games from Ezugi
  • Secured with SSL encryption
  • Proven fair by iTech Labs
What we don’t like
  • No phone support
  • Not available in some countries
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Play Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://play.casino
Established
2016
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, Russian
Casino Type
Instant Play, Mobile, Crypto Casino

Play Casino is a bitcoin casino that also accepts a range of conventional currencies. The online casino is powered by several leading software providers including NetEnt, Betsoft, Endorphina, Pocketdice, SoftSwiss, iSoftbet, and Ezugi. Therefore, players can enjoy a wide range of casino games at home and on the go. Play Casino is licensed by the Curacao eGaming.

Restricted Countries and Territories

Due to strict rules and regulations Play Casino does not accept players from the United Kingdom, the United States, and Spain.

Mobile Gaming

The games offered by Play Casino work equally well on desktop and mobile devices. No app download is required to access the mobile casino and all mobile slots are just a few clicks away.

Security and Fairness

Play Casino uses SSL encryption to protect players’ sensitive data. This technology makes it practically impossible to read sensitive information sent to the casino for any purpose.

All of the games at Play Casino have been proven fair by iTech Labs, a renowned independent audit. Moreover, it also holds an RNG seal in the website footer.

StallCation

Complaints

Read the complaints other players have left for Play Casino. Learn more about complaints.

Show all complaints
Play Casino - Unjustified account closure and confiscation after winning 6400€
Hallo dear Askgamblers, i did get an email from Play Casino yesterday to play a 75% Bonus yesterday. I played 3 times on the casino before. I played the welcome bonus in February and a 50% bonus in march and one in apri So i did deposit 100€ and played with 5€ per Spin (which is within the Terms and Conditions) Secrets of Atlantis and hit a very big win with 5.000€. So i finished the 3000€ wager requirement with playing Secrets of Atlantis and Guns n Roses. When i was finished with it, i had 4900€ left and did deposit 500€ more to play blackjack. Of course everything i did was with my own real money. I played some and ended up with 6500€. i played a few more slots and roulette winning and losing a bit and quitted afterwards. i did order to withdraw for 300€ and went to sleep. today i woke up and my account got disabled. this was the chat i had today with the support: Support Agent 10:07 am Hello. How may I help you? Mario.P Hallo My Account got disabeld Support Agent Please, wait a moment, we need to check it. Mario P. this is not correct Support Agent Your profile is closed by Casino manager desigion Mario P. Yes is understand that but i didnt do anythign wrong execpt winning! what is his reason for Hallo= ? Support Agent for suspicious activity and same gaming scheme in network Mario P. Suspicious activity? are you for real? i did deposit 100€ played with 5€ per spin on secrets of atlantis and won big when i finished the wager requirement, i did deposit 500€ more and play with real money blackjack and roulette. So i didnt hurt the T&Cs I would like to talk to the Manager and let him explain his deciscion because this is a scam Support Agent Sorry, but this it the final design Mario P. No its not final until you talk to you you cant take 6500€ from me and just say its final you have some responsibility Support Agent I am obliged to close this chat right now in order to help other players Support Agent has closed the chat. Okay, after all, the offered me a bonus which i won big while playing within their rules. After it turned to real money, i played blackjack and won a little more, after i did deposit my own real money. If that is suspicious or a gaming sheme, i never want to play in any casino ever again. Please dear Askgamblers Team, help me in this case, and also prevent other players to get scamed in this casino Thank you!
staus Unresolved
€6500

Complaint Statistics

Resolved 6
Avg. Amount $ 7,066
Avg. Complaint Duration 7 days
Avg. Response Time 3 days

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Player rating
5.7/10 21 reviews

Top reviews from our players

Well at first was I really liked the way they valued players with loyalty perks but those are non existent now, game selection is very extensive and deposit and withdraw method cater for every players needs.

Rude support, long waiting tome to get into contact with live chat, no longer offers players bad near goodwill bonuses or spins, only I casino to not have any Christmas promos or advent calendar, the mobile lobby does not display all the slots and gets stuck halfway down the page, support only answers Bitcoin block chain queries if it suits them.

Very good experience. Support is really great and effective. I contact them for a problem during free spin (I got an error server before the end of the free spin round and the spins left was canceled). The free spins missing was add very quickly....

Cashout time with BTC is really fast - 5 minutes max. Good selection of game. Server connexion for slots is very good.

Bonus requirement at 50X is too high for slots players, just to say something (its same rules in many casinos ....)

A wide range of games, fast verification and even faster withdrawals, I recommend a casino, for sure I'll play it many times.

Play casino is a place I noticed about a month ago but somehow absolutely forgot to check them out. But about two weeks ago I was going through askgamblers and noticed an exclusive free spins offer for Play Casino. So the offer said that new players get 21 free spins for Motorhead slot. After taking a closer look I was happy to see that players from my country weren't restricted for the offer and casino in general.

The casino is powered by several softwares including my favorite Netent so after seeing the promotion, I went to register immediately. After that I filled my account form and received free spins. However, when I went to activate spins, I saw that instead of 21 spins, I had 15. Since the live chat was available, I contacted them to ask about it. Chat agent was pleasant and told me that the bonus was credited correctly and that 15 free spins was the correct amount. I know that free is free and I was stll excited.

I went to play the spins and managed to win nearly 2€. Then I went to check the wagering and I was quite shocked to see that the necessary wagering was the same amount as my balance, in other words- 1x bonus. Then I went to play Twin Spin and after a few spins I had a 4€ big win. Unfortunately I didn't manage to make any withdrawals.

After that I have played there a few more times and claimed two welcome bonuses. I have been having a great time there, I really like their mobile site and I have been lucky to make one withrawal so far. Although the withdrawal took a little longer than it should, simply because it was over the weekend, the support manually accepted my withdrawal request after it wasn't approved for 24 hours. But at the end I did get my money. I really like their games, the mobile casino is very comfortable and has very wide range of games. Also whenever I have needed support assistance, I have had no issues getting help. I definitely recommend this casino

Play Casino is online casino which has games powered by NetEnt, Betsoft, Endorphina, Pocketdice, SoftSwiss, iSoftbet, and Ezugi software providers. It is a bitcoin casino, but you can make deposit even with some other methods. I joined at this casino some weeks ago while I was looking for some new casino which has NetEnt games.

After I created account at their casino I went into promotions site and I read some bonus rules. I saw that at this casino you can play Dead or alive by NetEnt with bonus founds so I decided to make deposit. I made a small deposit of 20€ and I got the same amount of bonus money into my balance. I started to play dead or alive first. I got some free spins feature and my balance raised to around 80€. After that I made a decision to try some other games too. I played Endorphina games but I never got any big win on it here. My best winnings were around x50 bet, I tried to raised a little bit bet size per spin but this did not help. At the end I lost the money. Later I used also those free spins which you get with first deposit bonus, I made a couple of spins with the winnings from them and in the end I reached zero on balance.

Otherwise I didn't have any problems here while I was playing. Every game loaded fast and I played them without any lagging. I think this is a good casino, but I am not so sure if I will play here more in near future. I played twice at Play Casino – when I claimed first two bonuses which are really good. And I liked them. Otherwise the promotions should be better, I don't like 10% cashback on Mondays for playing on weekend. I will rate Play Casino with 7 stars.

The games they have to play and websites layout navigation. First 2 deposits 100% match bonus.

Support don't care at all and don't follow up or even bother to look to see if your eligible for the bonus they just don't bother looking or know much of it, I asked for terms and conditions for Friday Free spins and was told I had to deposit $50 or such within past 7 days, I asked show me on your website where its stated down those terms.

Support tells me its not on our website yet and wasn't given the free spins, what a joke! Never got given cashback as I didn't deposit $50 minimum but I did as I deposited $52 during the same week, but they say my cashback was given as free spins subject titled "play gift", that's not cash back that's free spins... Where's the cash?

I've been a member for 2 weeks and worst support, none of the bonuses even got added auto had to ask for it to get added always.

This casino is unstable and unprofessional

I have won big here and not a blink of an eye of wrong doing pay outs 1 hour after let me me say that I won more that 8000dollars on this 2000%. Most trusted casino on AskGamblers.

Nothing to say at all and I mean this. Nothing bad only a happy smile I have on my face.

Good selection of Pocketdice, Betsoft Gaming, iSoftBet, Netent games. Ultra fast and helpfull support.

Fast payouts, no nonsense with delaying or asking extra documents.

Can't think of anything yet, I do miss the game "zoom" and I miss the game "second Strike" maybe they could be added.

I'm playing with mobile version, and it's quite convenient. The interface design is unobtrusive and nice.
Great collection of table games!

Liked the overall feel and look.
Make sure you also check the general T&C since there are some restricted slots

Restricted games not listed undeer "Bonus Terms" ....

Dear Player, all info about restricted games you can find through link https://play.casino/bonus-terms Dr. Jekyll & Mr. Hyde, Lucky Angler, Big Bang, The Dark Knight, The Dark Knight Rises, Forsaken Kingdom, The Wish Master, Scrooge, Secret of the Stones, Devil's Delight, Champion of the Track, Robin Hood, Tomb Raider 2 and Castle Builder. Classic slots: Bloodsuckers, Kings of Chicago, Jackpot 6000 and Mega Joker. Following games contribute 50% to bonus wagering requirements: Bloodsuckers, Bloodsuckers touch, Secret of the stones, Kings of chicago, Devil's delight, Simsalabim, Zombies, Jack Hammer2, Jack hammer2 touch, Demolition squad, Steam tower, Reel rush, Reel rush touch, Muse: Wild inspiration, Victorious, Victorious touch, Ghost pirates.

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