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Melbet Casino

Our Rating CasinoRank
7.7/10
CasinoRank
Player Rating 272 reviews
9.1/10
272 reviews
Complaint Response 55 complaints
1 day avg. 55 complaints
What we like
  • Live chat is open 24/7
  • The casino is available on most mobile devices
  • Home to lots of top performing software providers
  • Available in many different languages
What we don’t like
  • Limited video poker games
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Melbet Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://melbet.com/
Established
2012
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
Arabic, Danish, French, Hungarian, Georgian, Norwegian, Romanian, Estonian, Chinese, Azerbaijani, German, Hebrew, Korean, Macedonian, Polish, Russian, Thai, Belarusian, Greek, Hindi, Kazakh, Slovak, Turkish, Vietnamese, Bulgarian, English, Finnish, Croatian, Japanese, Lithuanian, Malaysian, Portuguese, Serbian, Ukrainian, Filipino, Spanish, Italian, Indonesian, Swedish, Slovenian
Casino Type
Instant Play, Mobile, Sports, Crypto Casino, Live Casino

Melbet Casino is an online casino powered by lots of different software providers which include NetEnt, Microgaming, Pragmatic Play, Big Time Gaming, Betsoft, Playson and Endorphina and the list just goes on and on. Players can enjoy a wide range of games from slots to table games, live games and plenty more. The site's primary language is in English but it can also be reached in tons of other languages as well. They’re also available instantly through a web browser or on the go. Melbet Casino is licensed and regulated by the Government of Curacao.

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. To best find the full list of restricted or allowed countries and territories players can see more information under ‘more casino details’.

Mobile Gaming

Of course, players can also take the casino with them wherever they may go as there is a mobile version of the site available. This can be opened through a compatible mobile browser so players don't need to download an app and there is a large selection of mobile games available.

Security and Fairness

When it comes to keeping players information safe the casino utilizes a high level of encryption which protects any details that are entered into the casino by the player. This also protects any financial transactions so they are kept secure at all times.

They use a random number generator too so players can rest assured the games are always producing fair and random results.

play video Vido Title
StallCation

Complaints

Read the complaints other players have left for Melbet Casino. Learn more about complaints.

Show all complaints
Delayed Withdrawal of NPR 41000 approximately 290 USD
Hello AskGamblers Team,

I am filing a complaint regarding the delayed withdrawal of my funds from Melbet account **1349328963**.

1. **Amount:** The original amount is **NPR 41,000 (approx. $290 USD)**.
2. **Request Date:** I initiated the withdrawal on **October 11, 2025**, using the 'Kankai, Kathmandu' payment system.
3. **The Problem:** It has been **6 days**, and I still have not received my money.

**Details of Support Interaction:**
I have contacted Melbet Customer Support multiple times (on Oct 14th and 15th, as shown in the attachments) seeking an update. Their response is always the same: **"Hajurko request hamile sambandhit specialist lai forward garisakiyeko chhau. Kripaya thap samadhan ko lagi dhairyapurbak pratikshya garnu hola."**

**Translation:** "We have already forwarded your request to the relevant specialist. Please wait patiently for further resolution."

The support team refuses to provide a clear timeline or any useful update, forcing me into an endless waiting loop. This behavior forced me to contact unofficial agents on platforms like Telegram (screenshots also attached).

I am attaching all screenshots, including the original chat in Nepali, as proof. Please note the unhelpful, automated responses from the Melbet Operator.

I request your intervention to force Melbet to process this withdrawal immediately. Thank you.
--- CHAT TRANSLATION (NEPALI TO ENGLISH) ---

Me (User): What is the update on my payment??
Melbet Operator: We have forwarded your request to the relevant specialist. Please wait patiently for further resolution. We will resolve your problem soon.

Me (User): Am I going to get my payment or not?
Melbet Operator: Since your issue has just been forwarded, it may take some time to resolve. After the issue is solved by the relevant department, you will receive the amount.
staus Unresolved
नेरू41000
Deposit not credited even after providing all receipts requested
Dear AskGamblers,

On 01/09/2025 at 21:25 (GMT+1), I made a deposit of 1000 MAD on Melbet using CIH Bank. The funds were never credited to my account.

That same night, on 01/09/2025 at 23:36 (GMT+1), I contacted Melbet support and provided all three receipts from my CIH Bank app showing the transfer.

On 03/09/2025, I received an email from Melbet’s support saying that I had made another deposit of 1000 MAD on 02/09/2025, which was successfully credited. They asked me to provide the receipts for that transaction as well. I complied and sent them the receipts, while clearly explaining that this was a different deposit made through Lbankalik and was indeed credited correctly. My complaint, however, concerns the 01/09/2025 deposit via CIH Bank that was never credited.

Since then, support has continued to send me the exact same template email, repeatedly asking for the receipts I have already submitted multiple times. I even asked them to specify exactly what additional proof they needed and offered to record a video from my banking apps to demonstrate the transfers. Unfortunately, they ignored this and kept repeating the same response, as if they never bothered to read my explanations.

In my experience, deposit issues can occur with any bookmaker, but what makes Melbet particularly frustrating is the extremely poor quality of their customer support. I have never encountered anything like this before.

I have attached the transfer receipts and the full email correspondence so you can see firsthand how Melbet’s support has handled this issue.
staus Resolved
د.م.1000

Complaint Statistics

Resolved 48
Avg. Amount $ 1,617
Avg. Complaint Duration 9 days
Avg. Response Time 1 day

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Player rating
9.1/10 272 reviews

Top reviews from our players

On the Melbet platform, I tried esports betting for the first time. I bet on CS: GO tournaments, and I liked that there are detailed player statistics. It helped me make a decision and win.

There are not enough options for live esports betting. It would be great to add streams and more betting options to make the experience even more exciting.

Hello catherinewilcoxqjid! Thank you for sharing your experience betting on eSports. We will definitely listen to your recommendations and if possible we will add live broadcasts. Best regards, Melbet team.

user avatar

Melbet offers rare sports like snooker and darts. I never thought I’d bet on them, but it turned out to be quite engaging. I used to know nothing about sports, but now I feel like a pro :) The odds are great, and the selection of events is huge.

The design of the betting section seems a bit cluttered to me. It takes some time to find the matches I need. The navigation definitely needs improvement.

Hello yschmittzsis! We are always trying to improve our site for more convenient use, we will take note of your recommendations. Thank you for choosing us and continuing to stay with us. Best regards, Melbet team.

user avatar

The Melbet app is a real find, although there are still some little things that annoy me. I always forget where everything is because the navigation is quite illogical... But I bet on sports on my way to work, and during lunch, I try out the slots. The interface is user-friendly, and nothing glitches. I especially like the notification feature for new promos.

Hello atkinsyolandaneqq! We are glad to hear that you are completely satisfied with using our bookmaker. We hope that you will continue to enjoy the games. We wish you a wonderful time. Best regards, Melbet team.

user avatar

Live betting here is a real gem. I place bets on football in real time, watching the matches directly on the platform. The odds are updated frequently, and the withdrawal process was fast – the money was in my account within three hours.

In my opinion, the odds for less common leagues, like Asian ones, could be higher. Also, there's a lack of analysis before the matches, which would help make more informed decisions.

Hello sharon72zkpa! We are very grateful to you for sharing your thoughts with us. It is recommendations from users that help us become better. Thank you for choosing us. Best regards, Melbet team.

user avatar

Melbet offers a fantastic selection of slots, from classic fruit machines to themed ones like adventure or pirate stories. I can play for hours and find new favorite games. These are the only games I enjoy, otherwise, I wouldn't play at all. thanks to them, I’ve won over $500, although I lost a bit last week

Sometimes the slots load slowly, especially when I use the mobile app. I’d like it to be faster, as I have to wait a couple of minutes. Sometimes, I'm afraid to play because I might lose all my bets and money due to a glitch

Hello timothy230rjz! Thank you for sharing your gaming experience with us. We hope you have a really good time playing the games. If you have problems with the application, we recommend that you contact our support team and tell them in more detail about any glitches that you encounter, they will definitely help you, and I am sure that this will also help improve our application. Best regards, Melbet team.

user avatar

They have variety of slot games amd many to choose from but i wouldn't play here at all, the casino is not controlled and its a scam, if you reply n say you are licensed and controlled then I ask you to provide the logo of GCB in your website

Very bad bonuses, all reviews are fake, you need to wager multiply by 35 which i understand but what i dont understand is you cant withdraw more than the initial bonus LOOOOOL so whats the point of the bonus if my winnings dont count? Scam for sure and no control, am closing my account

Hello Diablo2611! We are sorry to hear that you have such an opinion about our bookmaker. Of course, as you previously said, we can confirm that we have an official license and the “GCB” logo on our official website Melbet.com. You can also open and see our license by clicking on this logo. If you have any problems or questions, you can always contact us by email [email protected] and we will be happy to help you. Best regards, Melbet team.

user avatar

I really enjoy how Melbet offers such a wide variety of virtual sports, giving a fresh alternative to traditional betting. I usually bet on NBA games or even random rugby matches. Last night, I had a great streak with some bets, and the odds were absolutely on point.

That said, I’ve noticed that some virtual sports markets don’t get updated as often as I’d like, which can make it feel a bit less engaging. And if they could speed up the payouts, it would be amazing. Waiting for hours to see my winnings hit my account isn’t ideal and could definitely use some improvement.

Hello Klaus_11! We are very grateful for your feedback and your opinion. It is important for us to receive recommendations from users with real experience, and we will definitely listen to them and become even better. We wish you a wonderful time. Best regards, Melbet team.

user avatar

I’ve been playing for a few months now, and it’s been a pretty good experience overall. Deposits go through instantly, and I’ve never had issues withdrawing my winnings, which is a huge relief. The site is easy to use, and there are lots of betting options, so I never get bored.

One thing that could be better is the bonuses. They don’t give out no-deposit bonuses very often, and it’d be nice to see more promotions for regular players.

Hello tom1tom! Thank you for your feedback. We always have a positive attitude towards the opinions of our users and will definitely listen to your recommendations. We wish you good games. Best regards, Melbet team.

user avatar

I like to participate in various promo campaigns Melbet has launched so far. It mainly refers to certain specific conditions, from deposit bonuses to free bets. Others do similar things, but I am used to playing here for many reasons and am not going to change my stance. I will recommend it to my friends and colleagues as the company has established itself as one of the industry leaders in any country.

Hello allisonbooneiaf9! Thank you for taking the time to share your opinion with us. We are pleased to hear that you decided to choose us and have not changed your mind. We wish you amazing games and successful bets. Best regards, Melbet team.

user avatar

Melbet has a great community, and the betting tips shared by other players are genuinely helpful. I enjoy reading their insights, which often guide me to make better decisions. The promotions for regular users are also a nice touch and keep me coming back to the platform.

That said, I’ve had some trouble understanding the terms of certain promotions. Some of them seem a bit complicated, and it took me a while to figure out exactly what was required. Still, overall, I find their bonuses appealing and worth exploring.

Hello Borod! Thank you for your feedback. We are always pleased to hear the opinions of our users, and we will try to eliminate all shortcomings. We wish you wonderful games. Best regards, Melbet team.

user avatar

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