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Melbet Casino

Our Rating CasinoRank
7.7/10
CasinoRank
Player Rating 272 reviews
9.1/10
272 reviews
Complaint Response 55 complaints
1 day avg. 55 complaints
What we like
  • Live chat is open 24/7
  • The casino is available on most mobile devices
  • Home to lots of top performing software providers
  • Available in many different languages
What we don’t like
  • Limited video poker games
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Melbet Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://melbet.com/
Established
2012
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
Arabic, Danish, French, Hungarian, Georgian, Norwegian, Romanian, Estonian, Chinese, Azerbaijani, German, Hebrew, Korean, Macedonian, Polish, Russian, Thai, Belarusian, Greek, Hindi, Kazakh, Slovak, Turkish, Vietnamese, Bulgarian, English, Finnish, Croatian, Japanese, Lithuanian, Malaysian, Portuguese, Serbian, Ukrainian, Filipino, Spanish, Italian, Indonesian, Swedish, Slovenian
Casino Type
Instant Play, Mobile, Sports, Crypto Casino, Live Casino

Melbet Casino is an online casino powered by lots of different software providers which include NetEnt, Microgaming, Pragmatic Play, Big Time Gaming, Betsoft, Playson and Endorphina and the list just goes on and on. Players can enjoy a wide range of games from slots to table games, live games and plenty more. The site's primary language is in English but it can also be reached in tons of other languages as well. They’re also available instantly through a web browser or on the go. Melbet Casino is licensed and regulated by the Government of Curacao.

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. To best find the full list of restricted or allowed countries and territories players can see more information under ‘more casino details’.

Mobile Gaming

Of course, players can also take the casino with them wherever they may go as there is a mobile version of the site available. This can be opened through a compatible mobile browser so players don't need to download an app and there is a large selection of mobile games available.

Security and Fairness

When it comes to keeping players information safe the casino utilizes a high level of encryption which protects any details that are entered into the casino by the player. This also protects any financial transactions so they are kept secure at all times.

They use a random number generator too so players can rest assured the games are always producing fair and random results.

play video Vido Title
StallCation

Complaints

Read the complaints other players have left for Melbet Casino. Learn more about complaints.

Show all complaints
Delayed Withdrawal of NPR 41000 approximately 290 USD
Hello AskGamblers Team,

I am filing a complaint regarding the delayed withdrawal of my funds from Melbet account **1349328963**.

1. **Amount:** The original amount is **NPR 41,000 (approx. $290 USD)**.
2. **Request Date:** I initiated the withdrawal on **October 11, 2025**, using the 'Kankai, Kathmandu' payment system.
3. **The Problem:** It has been **6 days**, and I still have not received my money.

**Details of Support Interaction:**
I have contacted Melbet Customer Support multiple times (on Oct 14th and 15th, as shown in the attachments) seeking an update. Their response is always the same: **"Hajurko request hamile sambandhit specialist lai forward garisakiyeko chhau. Kripaya thap samadhan ko lagi dhairyapurbak pratikshya garnu hola."**

**Translation:** "We have already forwarded your request to the relevant specialist. Please wait patiently for further resolution."

The support team refuses to provide a clear timeline or any useful update, forcing me into an endless waiting loop. This behavior forced me to contact unofficial agents on platforms like Telegram (screenshots also attached).

I am attaching all screenshots, including the original chat in Nepali, as proof. Please note the unhelpful, automated responses from the Melbet Operator.

I request your intervention to force Melbet to process this withdrawal immediately. Thank you.
--- CHAT TRANSLATION (NEPALI TO ENGLISH) ---

Me (User): What is the update on my payment??
Melbet Operator: We have forwarded your request to the relevant specialist. Please wait patiently for further resolution. We will resolve your problem soon.

Me (User): Am I going to get my payment or not?
Melbet Operator: Since your issue has just been forwarded, it may take some time to resolve. After the issue is solved by the relevant department, you will receive the amount.
staus Unresolved
नेरू41000
Deposit not credited even after providing all receipts requested
Dear AskGamblers,

On 01/09/2025 at 21:25 (GMT+1), I made a deposit of 1000 MAD on Melbet using CIH Bank. The funds were never credited to my account.

That same night, on 01/09/2025 at 23:36 (GMT+1), I contacted Melbet support and provided all three receipts from my CIH Bank app showing the transfer.

On 03/09/2025, I received an email from Melbet’s support saying that I had made another deposit of 1000 MAD on 02/09/2025, which was successfully credited. They asked me to provide the receipts for that transaction as well. I complied and sent them the receipts, while clearly explaining that this was a different deposit made through Lbankalik and was indeed credited correctly. My complaint, however, concerns the 01/09/2025 deposit via CIH Bank that was never credited.

Since then, support has continued to send me the exact same template email, repeatedly asking for the receipts I have already submitted multiple times. I even asked them to specify exactly what additional proof they needed and offered to record a video from my banking apps to demonstrate the transfers. Unfortunately, they ignored this and kept repeating the same response, as if they never bothered to read my explanations.

In my experience, deposit issues can occur with any bookmaker, but what makes Melbet particularly frustrating is the extremely poor quality of their customer support. I have never encountered anything like this before.

I have attached the transfer receipts and the full email correspondence so you can see firsthand how Melbet’s support has handled this issue.
staus Resolved
د.م.1000

Complaint Statistics

Resolved 48
Avg. Amount $ 1,617
Avg. Complaint Duration 9 days
Avg. Response Time 1 day

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Player rating
9.1/10 272 reviews

Top reviews from our players

If basic betting sites have bored you, Melbet will be a breath of fresh air. It’s like an amusement park for those who love excitement and variety! There are so many games in the casino that I don’t even know where to start.

In sports betting, I often choose teams based on their logos and symbols, and it brings me success! My friends call it "investing," but I know it's just for fun. And their promos make me feel like it's my birthday every week – super cool!

Hello elizabeth63wxoa! Thank you for sharing your experience with us. It is important for us to know that our users remain satisfied with the games in our casino and, most importantly, that you are just having a good time. We wish you good games and successful bets. Best regards, Melbet team.

user avatar

The sports selection at Melbet is simply amazing. They have more variety than I have TV channels, and that says a lot. From the Premier League to completely exotic sports I didn’t even know existed, it’s a goldmine for those who love trying new things and exploring the unknown.

The bonuses add excitement. Live betting makes me feel like a genius, even when I'm mostly guessing. It’s a quick thrill and way more fun than my old hobbies.

Hello vhickmanqj25! Thank you for your feedback. It's nice to hear that you appreciated our variety of games and are satisfied with it. We wish you a good mood and good winnings. Best regards, Melbet team.

user avatar

I can confidently say that Melbet is perfect for those who love variety. And that’s me. I usually can’t stay with one casino for more than a month. i switch them as quickly as women switch men:) but here, for the first time, I decided to stay and try all the games. From sports betting to slots, everything is designed for players. I appreciate their stability and convenience.

Sometimes the support team doesn’t respond right away, especially on weekends. I would like faster replies. i always want more – more games, more slots, and new bonuses, plese!

Hello dawn70kmtf! We really appreciate your feedback and are pleased that you chose us. Of course, we understand that our users would like to receive faster responses from support, but sometimes responses may be delayed due to the large number of requests. We try to provide answers to all users as quickly as possible. Best regards, Melbet team.

user avatar

For the last 3 months, I’ve been enjoying playing blackjack on Melbet. The dealers are friendly, and the bets are accepted quickly. I feel like I'm in a real casino but in the comfort of my own home.

Hello gwoodss9dk! Thank you for sharing your own experience with us. It's nice to hear that you are satisfied with everything and that you appreciate our casino. We wish you wonderful and exciting games. Best regards, Melbet team.

user avatar

The casino offers a wide selection of slots. I found progressive jackpot slots and won $200 in one evening. It was my first experience, and it turned out to be a lucky one.

Hello rebecca77sh22! Your feedback is very important to us. We appreciate that you chose us and tried your luck in your first experience. We wish you wonderful games. Best regards, Melbet team.

user avatar

I didn’t expect much, but I was pleasantly surprised! I left with a €250 win and great emotions. The games run smoothly, and the bonuses are another story. I liked that there are various deposit and first-bet bonuses, but I’d love to see more no-deposit promos. The selection of events for betting, especially football, is broad.

I often bet on card statistics, and it makes watching matches even more interesting. I’d like to see more analytics for betting and bonuses that are suitable for all players.

Hello sarahfrenchbqbr! We are glad to hear that you received your winnings and were completely satisfied. A good mood for users is our main goal. We wish you great games and more winnings. Best regards, Melbet team.

user avatar

Melbet's support team is really top-notch. I had verification issues, but they helped me resolve everything quickly, and I received my money. Huge thanks for this kind of service!

I recommend completing the verification in advance to avoid potential delays. It can save you time and stress. It’s also a good idea to read all the rules for games and bonus usage right away.

Hello vbrewere8co! Thank you for sharing your experience with us. We fully support you and recommend that users complete verification after registration. We always try to verify the account as quickly as possible, but there are some cases when users have to wait for confirmation. Best regards, Melbet team.

user avatar

Melbet offers many payment methods. I use an e-wallet, and the money always arrives within a couple of hours. There was one time when it was delayed by 15 hours... but that was a one-off. Usually, it's quick and convenient, especially when I need to withdraw a large amount.

Hello justinsmithplrn! We are very grateful to you for telling us about your experience. Unfortunately, the crediting of a deposit or withdrawal of funds in most cases also depends on the payment system or bank, so sometimes the transaction may require additional time. Best regards, Melbet team.

user avatar

The Melbet casino is a real gem for fans of live dealer games. A couple of days ago, I played baccarat, and the dealer was so professional that I felt like I was in a real casino.

Sometimes, live dealer games freeze, especially if the internet connection isn't the fastest. It would be great if the system could adapt to the connection speed.

Hello pjonesxofz! Thank you for sharing your opinion with us. This is very important for us and we try to pay special attention to all recommendations from our users. Best regards, Melbet team.

user avatar

Melbet is really great. Although I'm not a big pro at this, I enjoy the platform because the casino always delights with its promos. I recently received a cashback on my lost bets, which was a first for me. It was unexpected but pleasant. This kind of attitude towards players is really appealing.

Hello mmoraleshlpx! Thank you for sharing your experience with us. It is important for us to hear that even after several losses, our users still feel good. We wish you wonderful games and successful bets. Best regards, Melbet team.

user avatar

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