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Mason Slots Casino

Item: Mason Slots Casino
Rating: 6.7
Author: Irena D.

The casino is restricted in your country.

Our Rating CasinoRank

6.7/10

CasinoRank

Player Rating 82 reviews

9/10

82 reviews

Complaint Response 6 complaints

1 day avg. 6 complaints

What we like

Home to leading software providers
Withdrawals within 24 hours once processed
Live chat is open 24/7
Mobile friendly design

What we don’t like

Multiple country restrictions

Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.

Irena D.

Mason Slots Casino Details

Here you can find all the specific details about this casino.

General
Payments
Games
Responsible Gambling
Customer Support

Website

https://masonslots.com/

Established

2020

Licences

Malta Gaming Authority

Company

N1 Interactive Ltd. Casinos

Affiliate Program

Playamo Partners

Languages

English, German, Finnish, Norwegian

Casino Type

Instant Play, Mobile, Live Casino

Deposit Methods

Visa, MasterCard, Maestro, Neteller, Skrill, Neosurf, Rapid Transfer, Trustly, Paysafecard, iDebit, instaDebit, Interac, Zimpler, Payz, iDEAL, ecoVoucher, Siru Mobile, QIWI, PurplePay, WireCard, PayVision, Sofort, EPS

Deposit Fees

Withdrawal Methods

Visa, MasterCard, Maestro, Skrill, Neteller, Trustly, Rapid Transfer, Bank Wire Transfer, Neosurf, iDebit, instaDebit, Interac, Payz, Paysafe Card, Yandex Money

Withdrawal Fees

Withdrawal Limit

EUR/USD 4,000 per day, EUR/USD 10,000 per week, EUR/USD 40,000 per month

Currencies

Euros, US dollars, Canadian dollars, Russian rubles, Norwegian kroner, Polish zlotys, New Zealand dollars

Pending Time

24 hours

Withdrawal Times

E-Wallets 0-1 hours
Bank Transfers 3-5 days
Card Payments 24-72 hours
Weekend Cashouts No
Progressive Jackpot Wins None

Game Providers

Evolution Gaming, Elk Studios, Betsoft, Pragmatic Play, Quickfire, Quickspin, Thunderkick, Yggdrasil Gaming, Playtech, Red Tiger Gaming, Booming Games, Nolimit City, NetEnt, Play'n GO, NextGen Gaming, Wazdan, iSoftBet, Pocket Games Soft, Push Gaming, 1x2Games, Playson, Games Global, Lightning Box, Foxium, Just For The Win, Endorphina, 2 By 2 Gaming, Amusnet (Former EGT Interactive), TrueLab Games, Iron Dog Studios, PariPlay, Rabcat, GAMING1, Novomatic, Swintt, BGaming, Spinomenal, Tom Horn Gaming, AceRun, Spin On, RubyPlay, Fortune Factory

RTP

Not stated

RNG Tested

Progressive Jackpots

Game History Feature

Deposit Limit Tool

Yes

Wager Limit Tool

Yes

Loss Limit Tool

Yes

Time/Session Limit Tool

Yes

Self-Exclusion Tool

Yes

Cool Off/Time-Out Tool

Yes

Reality Check Tool

Yes

Self-Assessment Test

Yes

Withdrawal Lock

Self-Exclusion Register Participation

Live Chat

24/7

Email Support

[email protected]

FAQ Section

Suggest an edit

Mason Slots Casino is an online casino where members can enjoy games from multiple software providers that include Play’n GO, NetEnt and Pragmatic Play. The site supports multiple languages, and players will have access to their games instantly through a web browser. Players will also be able to login and use their mobile casino. Mason Slots Casino is licensed and regulated by the Malta Gaming Authority.

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. These countries include Australia, Belgium, Italy, Spain, Turkey, the United States of America and the United Kingdom. This list could also include more restrictions so please see ‘more casino details’ for the full list of restricted countries and territories.

Video Slots

Players will have plenty to pick from in the casino lobby and there are loads of providers to choose from like NextGen Gaming, Betsoft, Quickspin and Thunderkick. Each game provider can be individually selected to make it easier to browse and there’s a search engine which allows players to easily find their favourite games. Titles here include the Book of Dead Slot, Sakura Fortune Slot, Moon Princess Slot, Thunderstruck 2 Slot and Wolf Gold Slot.

The casino is also home to a number of table games which includes variations such as blackjack and roulette. Whether players are looking to perfect their skills or are just starting out they’re sure to find a game to suit them here.

Players can also enjoy card games which includes the casinos selection of video poker games. The casino has games like Joker Poker.

Live Casino

There is a live dealer lounge here as well so players can enjoy table games in a live environment with real life dealers. There are loads of games to choose from like Live Baccarat and Live VIP Roulette and they are open around the clock with different betting limits.

Mobile Gaming

The casino is also available on the go for players to use through their mobile devices such as smartphones and tablets. Players can load the casino through a compatible mobile browser, no app needed. There are loads of mobile games available and players can use the same login details as their web version account.

Support

Anyone who needs help and assistance can contact the casino's customer support team. One of the quickest ways to get help is by using their live chat facility which is open 24 hours a day, 7 days a week. Players can also email the casino or use the online contact form should they need further assistance.

Security and Fairness

When it comes to security the casino takes this seriously which is why they use a high level of encryption. This keeps players personal information and financial transactions secure so members have peace of mind.

Fairness is not an issue either as the casino uses a random number generator to ensure this. Games will be monitored for fairness and each game will produce random results every time.

Complaints

Read the complaints other players have left for Mason Slots Casino. Learn more about complaints.

Show all complaints

Submit complaint

My deposit via Mifinity not credited to my casino balance

Hi I have not received my $26 NZD deposit That I made here.I have talked to Mason slots Support numerous times only to get the run around about the issue..no transactions or any deposit in their system. They said to go back to payment provider which I did. Mifinity staff say the definitely have processed and successfully sent through my money to Mason slots..

So back to Mason I went to get nothing but the same generic Bot like answers from live chat support "still investigating" we are "Escalating" your issue.

Please help to get my money back or added to my casino balance at this casino..N1 casinos are supposed to be a good experience..but it's not been the case for me here. I have attached files showing transcripts, proof of my payment via Mifinity, chat screens.

Thanks

Resolved

$26

Casino support is not willing to assist me for my Mifinity withdrawal

My Mifinity Withdrawal has been declined several times for various reasons.

The last reason is "Please fill all the information fully and correctly when you are requesting a cashout". I made sure and I can see that all the fields are filled in correctly (my accounts are fully verified) and yet the payment is still rejected.

I can't find out from anyone on the support what is wrongly filled. Agents from the chat do not see such information and people from the financial department do not want to say anything specific, but give a general answer that the fields are incorrectly filled.

So how can I withdraw money when no one wants to tell me what's wrong?

The casino won't give me an answer so there's nothing I can do. I hope someone will help me here.

Resolved

€110

100USD deposit Discarded

I deposited 100 euros via Neteller, money came out of my account, then I contacted chat support and they asked me to take a photo of my deposit, I have made and kept asking them for 3 days but still got no response. And so far I haven't received any information other than waiting.
They didn't want to solve my problem, I sent them the proof of deposit, the check was easy because the transaction code was in, but they did nothing.

Resolved

€100

Self Exclusion Failed by N1 interactive licence

Hi,

I have had issues with a number of casinos operating under N1 Interactive (licence holder) which owns and operates a variety of casino brands, one of which is Mason Slots. I initially requested to be self excluded on 26/3/20 on BobCasino which is a casino operating under the N1 Interactive MGA licence which also operates Mason Slots and received confirmation via email of the self exclusion. I also emailed support to request I be blocked from all casinos under their licence due to gambling problems however I have been allowed to open an account with Mason Slots and deposit the following amount on

500 - 28/7/20

I feel the Gaming operator’s responsible gambling system has severely failed me and my addiction was let take over and I lost control. I have contacted Mason Slots by email However have not received any satisfactory response.

Please see attached screenshots of some of the deposits made, also please see attached email from Bobcasino as proof of request to self exclude from all of their casinos.

My registration details were all the same < full name, DOB and address removed >

Resolved

€500

100 euros disappeared

I deposited 100 euros with Trustly Pay n Play -option. The money left my bank account, but as the deposit process was complete the site kicked me out. Customer service told my account had been closed due to decision of the administration The deposited money never returned to my bank acc.
I sent an email to the casino with online bank screen shot of the deposit. That was over a month ago, and no decent reply yet. The customer service keeps on answering me that the finances department is busy and they will look into it later.
This delay is unacceptable. My money just disappaered somewhere.

Resolved

€100

Delayed deposit, no answer from financial department

On August 8, I made a transfer of PLN 110 via the ecopayz system. The money is gone from the wallet, but not in the casino. The support was informed about this event, as was the financial department. However, nothing has changed so far, still relevant: "we are working on it". Ecopayz payments are made immediately, ecopayz service ensures that the funds have been credited correctly.

Resolved

zł110

Complaint Statistics

Resolved 6

Avg. Amount $ 168

Avg. Complaint Duration 3 days

Avg. Response Time 1 day

Review this casino

Share your thoughts with other players

Player rating

9/10 ● 82 reviews

Top reviews from our players

Remmie

5 years ago

10/10

Good live chat, good help desk. Good games, and yes Nice winning. But the biggest compliment is for the help desk. it's all about trust. And they give off.

Dear REMMIE, We would like to thank you for this positive review of our casino! Our team is sincerely pleased to hear that you like our games and our customer service. We try to do all the best to provide with excellent service. We hope that you will continue having the best experience with us. Wish you good luck and great wins! Best regards, Mason Slots Team

Mason Slots Casino 5 years ago

Inactive user

5 years ago

10/10

I recntly join with Mason Slots Casino. Website is smooth with nice layout. I made couple of deposits there and played some popular slots. They got MGA licence which is the certificate of most trustworthy among online casinos. On my 1st deposit I won pretty amount. Support team is helpful and always available. I had uploaded my kyc documents and had been verified and got paid my winning within 10 minutes, Highly recommended casino.

Nothing found so far. I am thinking deeply what I can dislike of Mason Slots casino but honestly saying, I got nothing to dislike about them. Okey I will let you know in future if I got any.

Dear JAJABOR, We sincerely appreciate such a positive review about our casino! Our team is very happy to hear that our layout appeals to you. Thank you for your kindest words about our support team. We are working round the clock and are always ready to help you :) Moreover, it is a pleasure to hear that the luck was on your side and the verification and cashout procedure was quick. We are always trying to do all the best for our players. We will be glad to see you again! Wishing you good luck and great wins! Best regards, Mason Slots Casino team

Mason Slots Casino 5 years ago

Mason Slots Casino News

Read all news about Mason Slots Casino, check for updates and stay tuned for exclusive bonuses.

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