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Maple Casino

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CasinoRank
4.8
Player rating 32 reviews
Complaint response 2 days avg.
We objectively review and rate online casinos, thanks to our CasinoRank algorithm built on over a decade’s experience working with casinos and players alike. Get the truth. Then play.
What we like
  • Excellent 24/7 Support
  • Wide Variety of Games
  • SSL encryption
  • eCogra Certified
  • Available through 1Click Instant Play, Mobile, and Download Version
What we don’t like
  • Games not available to USA Players
  • General
  • Payments
  • Games
  • Customer Support
  • Responsible Gambling

Languages

English, German, French, Russian

Established

2006

Licences

Malta Gaming Authority

Affiliate Program

Casino Type

Download, Instant Play, Mobile

Deposit Methods

ClickandBuy, Payz, MasterCard, Neteller, Paysafecard, Ukash, Visa, Entropay, Sofort, POLi, Skrill, Direct Bank Transfer, instaDebit, Pay Spark, WebMoney

Currencies

Australian dollars, Canadian dollars, Euros, British pounds sterling, US dollars

Withdrawal Methods

ClickandBuy, MasterCard, Ukash, Visa, Entropay, Direct Bank Transfer, Payz, WebMoney

Withdrawal Times

EWallets: 3-5 days
Bank Transfers: 1-5 days
Cheques: Not offered
Card Payments: 4-7 days
Pending Time: 24 hours

Withdrawal Limit

EUR 4,000 per week

Software

Games Global

RTP

Live Chat

Contact

Support Email: [email protected]
Accounts Email: [email protected]
Fax Telephone: (877) 626-0326
Toll Free General Information Telephone: (888) 652-3987
Toll Free United Kingdom Telephone: +44 800-7314295

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

No

Maple Casino is the Canadian themed gaming destination that will get your games sense Reeling. This Microgaming casino offers you great opportunities to line your pockets with its fantastic array of games, as well as the latest Maple Casino bonuses. The casino is licensed and regulated by the Malta Gaming Authority.

Games

There are over 650 games available at this online casino which are available through adownload client or a convenient 1Click Instant Play Technology. Palyers can choose between Video Slots, Table Games and Jackpots.

The majority consists of popular Microgaming slots including Immortal Romance slotHellboy slot, Tomb Raider Secret of the Sword slotHitman slotMega Moolah Isis slotThe Osbournes slot, and many more.

As for the table games, players also have a good choice. The favourites include a variety of Baccarat, Blackjack, Craps, and Roulette among others.

Video Poker fans can also find games that suit their taste. They can enjoy games like Jack or Better, Deuces Wild, Joker Poker, and several more.

Mobile Gaming

Maple Casino makes famous Microgaming games available to their players on the go. All they need to do is find the casino through the browser on their mobile device.

Customer Support

Maple Casino offers players' 24/7 Customer Support, whether it be via e-mail, telephone (on any of the International Toll Free Numbers), Fax or Live Online Support. Operators are standing by to assist. If you send your query via email or fax, you will receive a response within 1-3 days. Friendly Operators are trained to assist you with your queries any time of the day or night. Support and Contact details are readily available on the website.

Security and fairness

Maple Casino employs the state-of-the-art SSL encryption that ensures players' sensitive data such as personal and financial details are well protected.

Moreover, Maple Casino is powered by Microgaming which is a well-know and reputable software provider, and it is also certified by eCogra. Therefore, players may rest assured that they will experience fair gaming at this online casino.

Player Reviews

4.8
32 reviews
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Player rating
p4v3l1986
8 years ago
8

+ Nice freespins offers
+ All in one a solid casino. not good enough to become regular here, but if they send me a nice offer I gonna deposit.
never had any problems with cashouts

+ support was not always professional
+minimum bank cashout is 150euro, need to you use skrill for that

Message
Boss78
8 years ago
1

I use to play here before, never had any problems till last deposit when I received 100% bonus and they added half of my cash balance to the bonus balance, that way the wagering is not 30x but 45x they know what are they doing. I contacted few time about this but they keep telling me I had bets in play that is why is that. Lie, lie and lie. I am done with this casino.

Message
bobsmith
8 years ago
1

Game selection is good everything else is terrible.

If you are a Canadian player- there is a list of 5 options to withdraw. Credit card is not one of them. Unless you are successfully signed up for one of the other 4 options - your money you want to withdraw will never be seen by you. Just play money. Play Betway casino instead!!

Message
zenekk87
8 years ago
3

Hard to find any positives. Like Microgaming - I know what I can expect from software.

Today is i day after so I am no more angry. I want make review not complaints...
After 1 deposit I didn't get welcome bonus, Support explain that I had already register account. I accept that cause maybe I just forget. Later after check mailbox and play check in software were I couldn't find any sign about old account.

I was eligible for welcome bonus cause I have registered account in Riviera - sister casino. Support didn't try even say sorry but try ignore me with sending "copy and paste" phrases after 5 sec without my reaction!!!

Message
RudyLlama
8 years ago
2

Fun at first. Decent selection of games. Something else positive.

After first withdraw, you can forget about any big wins. Oh, and your first withdraw is limited to 6X your deposit if you take a signup bonus. This applies even if you make multiple deposits, because once you take a signup bonus, you can't opt-out. Wouldn't deposit money on this site again.

Message
honestdude
9 years ago
2

The fact that they advertised a free hour play. And that they were to be a good recommended casino on other sites but I always read reviews and my experience was horrible.

1) So many issues with their software and to pay that free hour just to be advised that they were having "technical issues"with the free play and then offered some 30 free spins on a certain game and a 100 percentmatch bonus which I already had.

2) The Canadian Gambler review advertised this site to be pretty good in comparison to others on W.R. on bonuses at 30X but the reality is they are at 50X which is ridiculous.

3) Their customer chat service and phone service people are not helpful. They couldn't figure it out. So far, I asked to delete my membership.I respected they were part of the Vegas group but wow, so many issues.

Maybe it was just wrong timing but left me with a sour taste. I'll report more if anything changes but for now here are my personal ratings.

Games: 6/10
Support : 4/10
W.R. : Ridiculous 50X
Overall a 5/10.

Thank-you

Message
VB1972
9 years ago
9

I quit playing at this casino for about 6 months but then went back because of bad experiences at other sites. They reinstated my account with no hassle and I started playing.

This time I take advantage of their numerous deposit bonuses and free spin promotions. To make a long story short I have been staying around even up or down a few hundred but haven't lost my shirt and I have enjoyed playing until recently. I have won a few good payouts even $2500.00 on their Batman game and a couple payouts over $1000.00 so I am up for this past year! Since following their instructions to withdrawal I have never had an issue getting my money in a timely matter and I have used both electronic and having a check mailed method. Plenty of games and they update with new ones often. Very attentive staff who will help you with any issues and constantly ask for your feed back. Excellent site I highly recommend it!

The only thing I can think of is they have a few pop ups that jump on the screen when you first start playing oh and if you have a streak of bad luck that sucks too.;)

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Craig250
9 years ago
1

I was playing roulette and was up a few hundred dollars. Then I hit 11 red in a row. The odds of that are astronomical. Lost it all. Feel cheated.

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aussiejass
10 years ago
9

From the Mg software and owned by the one and only Vegas partner lounge company . Maple casino gave me all the reason to create an account with this casino. I mostly go with such famous casinos with big owners( groups) because they have a good reputation and they do not cheat players like some casinos who do no give players their winnings. And the licensing was from Malta so I was just free minded when I joined.

They have a lot of bonuses and I think up to 3-4 deposits but all were the ones I was not interested in. So I just deposited 30$ from my E-wallet and got to the real action. I started with Hit man slot and it is now one of best slots from MG. After a couple of spins I got 10 free spins from them and I am always waiting for them only. I got 4.40$ from those free spins and wild reels paid me good money too.

After this tried video poker for some time but no luck here and was losing most of the hands and it was very hard to double up the money in hand. This is why I love normal poker. Video poker is just very different and hard. Then I opened my life saver game which is the TS II and here I managed to take my deposit up to 70$.
Then went to the table games and here I had the best time ever. Bj gave me really nice hands and it fun to bust the dealer. Got Bj twice and busted very less. The return to players on this casino is too good and the games are also very nice. I just did not like video poker that much and apart from that I loved my whole experience here.
Took out 95$ from this casino and all thanks to free spins given by the slots and got it in my E-wallet within 1 day. Fast game and fast withdrawals .

This casino is a 9 for me. Vegas partner lounge group is one of the best in my mind and always amazes us .

Message
Ahmo6
10 years ago
7

I came across this casino while I was searching for casinos that are powered by Microgaming , which this casino is. I am a big fan of Microgaming software, but I am a no stranger to other softwares like NetEnt and others, because sometimes I like to see a great variety of games to choose from. But then again I sometimes like only Microgaming because it has my favorite games. This is a Canadian Online Casino.

Now regarding the bonus they have a standard three tier deposit bonus, plus free play option with 3000$ granted for 60 minutes. I have seen this option lately in so many casinos. So I clicked on instant play and completed the sign up, which was done with ease and then made a 20$ deposit via Neteller. But they also have a downloadable version and mobile version for those who prefer that. So I started with Hitman slot, the first spin that I made was a Hitman wild win, but after that win all the other spins gave me absolutely nothing. And I did made at least 15 more spins, so I decided to switch to another slot.

I chose Moonshine slot and actually on that slot I did very well had some small winning but then I triggered the moonshine bonus on which I gained 12 FS with 2x Multiplier, where I made 5790 coins since this is a coined operated slot. After I continued with this slot my ratio of good spins slowly descended so I decided to give it a brake with this slot. And save my balance for some other time, cause I was planning on coming back.

Overall this is a very good casino, and since they are a part of Vegas partner group I can say it is also safe and trustworthy. 7/10

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sophietroll
10 years ago
1

Maple casino is a casino with a good looking and with a lot of Microgaming slots interface is pretty easy to use.

Poor support I waited 10 min on the window of the chat support and still no answer very bad for a casino to put a chat icon and never answer . Like all other fortune lounge affiliate casino that I have try in the past year I can say that fortune lounge is one of the worst fun casino that I have play not because I didn't win but because rtp is not good and don't give to player the trill that some other casino gives you letting you play and enjoy your money at maple casino money go fast and you will reach 0 balance without any pleasure of gambling.

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VB1972
10 years ago
3

After following their withdrawal prerequisites I have had no issue doing so (when/if I happen to win that is)

Been a little over a year and my review is less than the last one. Hook you in with wins first month playing then lead you along. They try to get you to take deposit bonuses with strings attached and when that doesn't work get someone to contact you with a "bonus" deposit. 15K gone in a year not as bad as 888 casino but not worth wasting your money. :( played video slots only and was entertaining and not bad at first..

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blondie
10 years ago
9

I came across with Maple casino about two weeks ago, when I was going through list of casinos that are available on mobile devices. Maple is powered by Microgaming software, and even though it's not my all time favorite, they have many games that I like.

They have only welcome bonus for the first 3 deposits, so I wasn't quite interested in them. I signed up and deposited 25€ and started to play Silver Fang. It has 50 lines, simple design and I played it for some time with 0.50€ bets per spin. The first spin gave me 1.20€ and my luck continued, so when I decided to switch to Starlight Kiss my balance was up to 35€.

I also played Starlight Kiss, which is a romantic theme 5reel 30 payline slot. I placed 0.30€ per spin and 40 autospins, and overall this game paid me good, so when the spins ended, I got 13€winnings.

So after that I spent some quality time at Video poker, specifically at Aces and Faces. I played it with 1.25€ bets and mostly got 2.50€ wins, which I successfully doubled and was super lucky, because I managed to get 20€ out of 1.25€ bet and I think that's amazing. I played over half an hour and when I left that table, my balance was 90€so at last I played a few hands at Blackjack table, but they all gave me loss, so I decided to withdraw my winnings, while I haven't lost them.

I think Maple is one of my favorite casinos from Microgaming. Although it would be great, if they had some other software, so the variety of games would be bigger, I found games that I liked and had a good time there. The withdrawal took less than 2 days, which is great as well. Besides the mobile version worked smoothly, so I do recommend this casino to other gamblers!

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Zeljko777
11 years ago
8



My review about Maple Casino comes from the desire to play in it, after hearing that Maple Casino offers the top notch service and games, and besides, it's Maple and it sounds yummy.

It's powered by Microgaming, and since I'm a huge fan of Microgaming I just had to give it a try.
I can't even think about a single problem on top of my mind right now, as I recall my experience with Maple Casino was very good and rewarding.

The registration was a breeze, and the depositing took less to no time at all!
I was lured in by the fact that there were so many positive reviews regarding this casino, and my experience with this casino was nothing short of amazing.

With my 20$ deposit, instead of going for the standard high end slots from Microgaming, I wanted to try out my luck at the tables, and before I even realised, I was managing to get some nice 10$ bets.
At the end of my table spree, I managed to grab a decent amount of about 70$ dollars which I then spent while playing slots.
Before my account reached 0, while I was still holding strong with a mere 15$ on my account, I quickly switched back to tables because I find tables extremely rewarding or extremely depressing, in which ever way my luck rolls.

My luck didn't roll in the rewarding way, as I lost the money in a flash, but I have to say this casino is one of the nicest I've visited recently, and I find these type of casinos very relaxing and fun to play in.

I didn't manage to withdraw any money, but the experience with this casino wasn't anything lower than amazing and I'll definitly come back some time in the future. 8/10!

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katemak
11 years ago
7

I this casino long time ago, when they were having some promo for some free spins, just to open account at theirs casino. I remember that I used 20 free sins, but I didn't managed to do anything from those free spins. Maybe 2 months ago they were having some promo of free spins, well you know that kind of hidden promos, you have to find them in some forum, find out on what game are the free spins and only you have to open the game and play.

I really hate free spins like that, because casino itself should email you and let you know about free spins or bonuses and not finding on some forums. I managed to use 2 times free spins from them, the first was on Break the Bank slot which by me,you have to be so lucky to hit anything, because from my experience I had no luck at that slot.

The second time I got free spins from them was on Hitman slot which again I got 1.50$ and off course I lost hem super fast. I have to say, I have never deposited here, its not that I don't trust them, its because I didn't hear anything good or some fast withdraw news from them. I guess they are trusted Casino, because they belong to the Vegas Partner Lounge Group, which by me the are ok casinos.

Well for now I will wait for some good promo from them and till then I don't think I will deposit here, well maybe they will surprised me and give me again some free spins. So like I said I have never deposited there, so I have no experience in withdraw from them, neither had contact theirs chat support. Once again they are Vegas Partner so I guess they are nice casino, but from the reviews I have read they seems like good casino!

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nikita11
11 years ago
3

The only reason i decided to join this casino site was because they are a part of the Vegas partner group of casinos and that means that you do not have to worry about anything unfair happening to you and you are in the right place. They have been supported by the one of the best in the industry which is the micro gaming platform.

The variance of this casino games can be a little disappointing at times because when I made my first deposit I lost it within no time. But then slowly I started catching up to the pace of the games but in the end slots are all about luck so their is nothing much we can do about it. They have a 100% match up on the very first deposit you make and it is not wager free so if you want to cash it meet the wager. I did not enjoy the Thunder struck with this site a lot but I did like the Dark knight and Break da bank (awesome) and even with the bet size of .50-.60 I was winning good and unlocked some features on slots and had a really nice time. It was a matter of time that I managed to double up my deposit and then tried my hand in Black jack which turned out to be a disaster and lost 40$.

But I think I was lucky that I managed to save my first deposit from losing it all so I guess the over all return to the player is not that good. I could not withdraw anything from this casino because in the end I lost it all in black jack which was a very impatient and bad decision. I would rate them 6.5 out of 10 because of the high variance and low return to the players on games.

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yapro
11 years ago
6

Maple casino is microgaming powered casino, and i think the owners of this casino is canadians, or want to see canadian players in casino. Also casino is a part of vegas partner lounge group which is generally means nothing than good reputation, and that casino is safe to play, because vegas partner lounge group of course is solid and decent one.

I played at maple casino 3 times, and took 3 their welcome deposits. First one was 100%, and i tried with it different variance game, have about a hour of playtime, but supe it up just show me bad streak and i lost deposit and bonus. Sometimes i think that it is not medium variance game at all, and it is most likely high variance game. With second deposit and 50% bonus i played only thunderstruck II, was doing good and almost clear wagering requirements but bad streak comes and i did not managed to win anything. And with third deposit i get 200% bonus and decide to play the dark knight game, spent around 30 minutes on it, has one jackpot wheel, which like every damned time pay me 11$, and then decide to give a go to break da bank again, game with insane variance. I played at 0.36 bets with 70$ balance, and i was able to get 2 hours of cool playtime, dozen of features, but did not hit anything decent during features and base game, and finish losing my deposit. After this i never made another deposits in casino because i really think that this casino is unlucky one for me, and i did not want to test it out once again.

I rate maple casino 6 stars, this is of course safe and decent online casino with microgaming software. Welcome offer is nice, but my luck at this casino is really bad, and i can't say anything about verification and withdrawals.

Message
swati
11 years ago
7

I'ts a online casino of Canadian theme having latest technology of Micro gaming software into it. It has over 450 games in it, various varieties like video games, table games, reel and video slots like baccarat, video poker, blackjack, craps, roulette.

But I was expecting more. It offers various many more games like Hell boy, Secret of the sword, Mega moolah isis etc. It has no withdrawal limit. It was established in 2006 and licensed by government of Malta. They have a very unique bonus offering for us which gives us a 100% match up on our first deposit which we can only cash out if we have met the wagering requirements and 50% n the second and the massive 200% on the third deposityou make.
For security purpose its very safe and trustworthy, it keeps all your information and data secured. In the beginningI was very unsure about this casino room because a friend of mine had told me about how this room did not let him withdraw his winning but he was all praise about the games and the Micro gaming software which as we all know is the best software for online casino in the world.

And this is one of the very few casino rooms from the Canada and they have a good support team but they reply very late on the mail support live chat is good and up to mark. They do not have a very wide variety of games which was disappointing for me because I was expecting a lot oftable games because I am good in it but the slots were also good and I had too much fun while playing with this casino.
I gave it a rating of 7/10 for experience and in terms of software 8/10. Its one of my favorite, give it a try and win as much as you can.

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VB1972
11 years ago
0
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VB1972
11 years ago
0
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aemakgol
11 years ago
0
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goldenmember
12 years ago
0
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Inactive user
12 years ago
0
FCR
12 years ago
0
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Irine
12 years ago
0
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