Ag Awards
Notifications
Login
en

Maple Casino - Delayed payment at Maple Casino

RESOLVED
Complaint Info
Disputed casino Maple Casino
Reason Delayed payment
Amount $ 350
Posted on May 27, 2015

Hi , I have made deposit to maple casino few weeks ago and I requested withdrawal of 350$ it has been two week and still they did not pay I sent them documents 5 times so far and they allways keep telling me to send them documents and when I contact them they do not respond please if you can help with my issue .Thank You

Posted on May 22, 2015

Hi Boss78

We apologies for the delay and inconvenience caused,
We are investigating this issue and will respond as soon as possible with a resolution.

Kind regards
Warrick
Complaints
Maple casino

Posted on May 25, 2015

Hi Boss78,

We have verified your documents and expedited your withdrawal. Our finance department has confirmed that your withdrawal will be processed via Instadebit tomorrow (26-05-2015). Thereafter it should take 5 to 7 working days for the funds to reflect in your Instadebit account.

We will keep you updated with the progress of your withdrawal.

Kind regards

Warrick
Complaints
Maple Casino

Posted on May 26, 2015

Hi,I have received my money from Maple Casino and I just want to thank you all,
Thank You

Posted on May 27, 2015

Hi Boss78,

That is great news. We are glad we could be off assistance to you and thank you for keeping us informed. Can you please confirm if we can mark this query as resolved?

Kind Regards

Warrick
Complaints
Maple Casino

Sign up for +100 No Deposit Spins!

This offer is not applicable to residents of Great Britain.

By subscribing you are certifying that you have reviewed and accepted our updated Privacy and Cookie Policy