Lucky Nugget Casino

Well, what can i say... I never got to enter the actual casino. I made the first deposit, money was moved from my bank account, but i had a message im not able to sign up. Then i contacted the live chat and they told me that i have asked to close my account at their other casino "jackpot city" so nothing good to say.

Live chat was absolutely horrible. After the first time i contacted them to return my money, i was given another email to support group and told i need to send the proofs there and then they asked me to wait 48h more. Both times they said the same, exept the first time, the timeline to solve the issue was 72h. Also both the times the emails to support groups was very much different.

Most likely i aint getting my money back, but atleast i know i will never play in that companys casinos ever again.

It has great banking options, and great range of games. Great loyalty program also, and bonus wheel every few hours all in all definitely a really great casino to play at rate it as one of the best.

It Doesn’t give enough free bonuses very often, but does have bonus wheel that takes a while to get loyalty points up. Bounds wheel never lands on much of the free stuff at all.

I think your review about the casino is incorrect. They don't offer 24/7 support services. They actually only have a FAQ page.
Second, they offer live dealer games from Evolution Gaming, OnAir, and Pragmatic Play.

Lacks support services. The closest you can get is a shallow FAQs page, which covers only a few aspects of the online casino. If anyone has a different view on this, please feel free to write to me.

Nothing at all
Reid don’t know what they are talking about and give you the fun around
They promise match up bonuses that you didn’t get and you get screwed over!!

Well I haven’t been playing long and still haven’t even cashed anything out yet
On January 4,2023 I made a deposit of $30 and there was 100% match up bonus which means I would have received. $30 on top of my deposit but I didn’t.
So I contacted support after being in the queue in 20th position, but while I waited I played through my $30 deposit cause I was bored and had to wait hours to get through to support.
So over the stretch of 2 days , I was given the runaround, I was told I would be credited the $30 match up bonus money by multiple reps, as soon as the match up bonus issue was resolved
So today, January 6,2023 ,, still not having my account credited the $30 match up bonus money, I contacted support one more time to only be told I couldn’t receive the $30 match up bonus because I played through my $30 deposit before talking with a rep,, like seriously?
After a couple of days contacting support ,, I didn't get told until the third day of contacting them, like really?
Well I finally said enough and told the rep to close my account! Half the time the reps don’t know what they are talking about and as a player and customer , they should have done the right thing by crediting my account the $30 match up bonus money!!
I’m done with them !!!

They were very helpful initially and offered good bonuses and match offers and a good selection of casino games micro gaming good deposit methods and good bonuses for a small deposit.

Crashed very often causing me to have to login and out constantly customer support was far to long of a wait and I didn’t like the way customers support was being judgmental.

Microgaming Heaven! I read this place has been around forever so they have to be doing something right. Last Friday night I downloaded their App! and I took their one and only generous %150 match welcome bonus, depositing $10 so had $25 to play with and started out on the new Break the Bank on a .20 bet and hit a hard to come by bonus right off so upped my bet to $1 and Bam! Another bonus! When I finally left the game I was up close to $700 and had played through the required wager! I also received a message saying my Account had been verified and I thought to myself Please let it be true (it was!). I had tons of fun PlayIng both the new and old micro slots and some live casino games from Evolution. I got up to just over 1K and initially withdrew $800. Initially. It being the weekend (they don’t process withdrawals wknds) I just like back in the day Reversed my $ a few times and ended up taking out $400, still not bad for a $10 investment. It being Interact I got the money in the standard few days, Tuesday night to be exact. Oh another thing, while I was waiting I logged back in and checked my rewards and I had 10.000 points so $15! I played some more but went bust.

The site crashed quite a bit, usually when entering a bonus. The good thing was I didn’t come back to a crap bonus like has happened at other casinos.

This casino is by far the best casino ever support wise very good you're winnings you get back very fast I've experienced other casinos and two of them I won on the 28th of December.
Today is the 15th of January, still did not receive my winnings. Lucky nugget within a week, I got my winnings, yes.

By far you are the yes, by far you are the best. I give you a 10 + I won close to 30,000 dollars, got it within a week no hassle.

Interface is good however behind the scenes is where it seriously lacks substance. Avoid if you can.

Getting verified is an absolute headache. Uploading via the site said it worked but when I was still marked as unverified a week later I went on chat and they said I never uploaded them, so I did it again and screenshot the message saying I successfully uploaded them and emailed it through to them. They responded with the same spiel, "we did not receive them". I went on chat and emailed the rep while we were talking just to confirm they were received. I thought getting verified was horrible but then I went to try to withdraw it is a nightmare. I've been pending for a week. I play at a couple of other casinos and this is the longest I've ever waited for a withdrawal to simply be processed (not actually hitting my bank). Do not bother contacting Chat as they will tell you it is with the Operations Team and they will email when all checks are complete. How long do checks take to complete? How come they're not as fast as other sites? They're not a new casino, I don't understand. Go play elsewhere, do not play here.

So after 8 years of playing at the Lucky Nugget, the paying of withdraws has dramatically slowed down. Last time it took 26 days to get my money and so far its 27 days and counting and my withdraws still remain in work in program status. Customer service gives you no answers and gives the same answer as if they are reading from a script. Payouts and service used to be great. As a player thete for over 8 years, avoid this casino at all cost. Something is definitely wrong.

So far so good, I deposited $20 and received welcome bonus of $20. Play though amount was $1000 hit a few big wins played through the $1000 that night and had $1800 still when I completed the play through. I uploaded my documents and cashed out $1500 now waiting to see if they will actually payout!

The site doesn't let you know if my documents I submitted are approved or not. I tried to find out if they are approved by online chat but not able to reach anyone.

A lot of bell and whistle and all kind of game. Nice site easy to check stuff out stuff always ready to chat and talk you out of quoting and talk you in to spend more money.

A lot of deposit but not a single win. Stuff acting like they care when you chat with them but nothing effect loosing your money I lost big there and don't like even repeat their name.

Good percentage on bonuses, all the best games, fast chat support. Never actually won anything big from here. Just two little cashouts with huge amounts deposited.

Slow withdrawals , match bonuses has 6x deposit maximum cashout rule (very predatory).

I am still relatively new to Lucky Nugget and haven't won much in the beginning...

HOWEVER....just this weekend I deposited $100 to play and ending up winning a few times high!!! Total Withdrawal of $7000.00...I already sent in my id so just awaiting the money to show up in my bank!!! :)

Not much to say about Lucky Nugget, good selection of games.

Too many deposits, not one withdraw and the payouts are very low. My game play was very bad, therefore I will not play on any site that is connected to the Palace Group.

The Lucky Nugget Casino: Ok guys I been with you for a while now and to date never had a problem your client has always been stable everything runs smooth both downloadable and flash, your casino and your group run very good promotions.

Your Audited by E-Cogra , your customer service is great especially like the human touch with your support team, your terms and conditions are clear and precise and easily found.

The Verification process is simple, and the withdrawals are a breeze.

Yet another example of a good casino safe 100 percent

10/10

The worst casino. Support only entices bonuses on the deposit. Points for game aren't charged. freespins and the no deposit aren't present bonuses. Bad attitude towards players. Usually a casino sends pleasant bonuses to those who in minus. But there is nothing of that kind, nothing is necessary to players who have lost money, and there are even no points.

No any system of remunerations.

Game choice and customer service is great but that's about it!

I've been playing on it for years and to date not one cash out. Very seldom will you win much of anything. You get disconnected off the server a lot especially when you start to win.

Lucky Nugget belongs to the Digimedia Limited group of casinos. I have accounts in every casino from this group and I thought I had deposits in everyone of the casinos that it has. Still a few days ago I got a message on my phone that I am eligible for a 150% match bonus in this casino. I was pretty surprised and thought it was some new promo but after talking to live chat I found out that I didn’t have any deposits in this casino.

I think this is a very safe group of casinos and I don’t think I had any problems here or with any casino from this group. I decided to make a deposit and take the welcome bonus. I deposited 25 and started playing Supe it Up. The game was paying incredibly well and I got maybe 5-6 bonus rounds. My balance climbed to over 250 euros playing only minimum bet. I was amazed so I started playing on 1.25 bet. Still this turned out to be a really bad move because I lost half of my balance and got a bonus round which paid very little. After that I tried Immortal Romance but in the end I lost all of my balance. The next day I was still upset because I lost such a nice balance so I decided to make another deposit. This time I took the 100% match bonus which the operator added manually and I am still very grateful for that. I started playing Supe it Up again and won 180 euros in the first bonus round. I got 5 yellow cars with a wild on a payline. This was incredible but this time I immediately went to Immortal Romance. The game was paying and I was getting great wins in the bonus rounds. I started playing high 1.20 bets and in the end I wagered the bonus with 580$ on my balance. I made a withdrawal and got my money 3 days later along with account verification.

I made a few more deposits later on but didn’t manage to make a withdrawal. This is a safe casino and I recommend it to everyone.

Lucky Nugget Casino is one of the casinos from the Belle Rock Group which I have been visiting non stop in the last two months. I have an account in every casino from this group and I play on tournaments non stop. If you decided to visit Lucky Nugget you are in the right place and that means that you like to play in a Microgaming powered casino.

If you have a limited budget than I certainly recommend that you try their free spins offer or some of the free roll tournaments which you will find in their offer everyday. The only fact I don’t like here is that the bonus wager is a high 50 x bonus. Even though I don’t have some bigger budget for some time and that annoys me because I cant play, I will say that the high wager is the only reason why I wouldn’t make a deposit here with a bonus. Also I don’t like the fact that the minimum withdrawal here is 50 dollars. Considering the current situation and the strong competition I consider this unprofessional in the least. I do have the right to express my opinion as a player and a potential customer. I have only the highest opinion for the free spins offer and the chance that I got to play for real money in this casino, but I think that the managers should really reconsider about their bonus offers and the minimum withdrawal.

There are a lot more attractive options on the market and the offer from Lucky Nugget just isn't for me nor in my taste. There isn't much left to say about Lucky Nugget except that they are a reputable casino in the gambling world. They have the LGA licence which is also very famous. They currently have promotions like many other Microgaming casinos for the newly launched Lucky Leprechaun game.

I am not into loyalty points with online casinos, but I wouldn’t mind playing their new release of Golden princess online slot which caught my attention immediately and they offer double loyalty points. I got nothing from my last free spins but I am fine with it.

Minimum withdrawal 50 dollars, euros, etc.
Present wager for bonuses x 50, to high.

The game selection

This by far is the worse online casino I've ever played on. I've been on this site since September and I've spent over $200 weekly, and to date have not even had a win of over $100. The bonuses on a maximum bet have been beyond brutal sometimes with payouts as little as $3.00. Everything about this site seems to be finny all the way to the glitch in the software, you will go from raising your bet to a higher one then you will get booted off and have to reload every single time you want to up your bet. I do not suggest this casino to anybody as I wonder if they are actually paying out what they are suppose too.

As always, I was looking for some free spins, so when I saw that Lucky Nugget casino, which is provided by Microgaming software, which is one of my favorites, gives 10 free spins to new members, I couldn't resist the offer and signed up. First, I downloaded their software because the "download now" window came up a few times and I thought it would be easier to just download.

So after I signed up I still saw that promotion, it was like a 3 part bonus. First, after the registration, you get 10 free spins for Dr. Watts up game, then after 1st deposit you get 40 free spins on Avalon II and then on 3rd deposit you can get 100 free spins on Thunderstruck. I didn't think I would make those two other deposits, but I wanted to try the free spins. I entered the game but there wasn't the free spins so I contacted the live chat. I was so surprised when a chat person started to talk in my language that I had to collect my thoughts for a moment. It's just I'm so used to speaking in English, at least with support, that it just felt weird. But I think for many people it would be a great thing. I had to provide the chat with all my account details again ( I'm not sure why, she said it was for "security" reasons) and after a moment she told me that unfortunately my country wasn't eligible for that bonus. She offered to give me those spins on a deposit, though.

After a little consideration, I decided to make a small deposit of 10€ via skrill. The deposit was super fast and I was ready to go. I went to play Immortal Romance. I placed only 0.30€ bets per spin but got busted within 20 minutes, once got Amber free spins but they paid only 4€. After that I had another little chat about their free roll tournaments, the chat was nice and consulted me how I can do that. Later that day I participated in many freeroll tournaments, including Thunderstruck and Jane Blonde but I wasn't lucky at all.

Overall I have a nice impression about Lucky Nugget casino. The chat is supportive and really easy to contact, I was very pleased with their variety of games and the download worked great too. I was a bit upset about their bonuses (I didn't see anything really interesting or with low wagering) but other than that, I will definitely play there again sometime.

Lucky Nugget Casino is another member of Belle Rock. This is a well known group, very reputable and safe, which is always good. The casino is powered solely by Microgaming software and I have had an account in this casino for a while now, I really like their name first of all and their bonuses attracted me to give them a try.

I saw that they have a downloadable version of the casino and instant play as well. Most of the time if the casino offers instant play I take it and it wasn't an exception with this casino also. So when I choose the instant play I made my sign up, my deposit and i was ready to play. I decided to play Game of Thrones with 243 paylines at 0.60$. The beginning was really rough and cold to me, lots of empty spins and when you least expect it there comes a good and sometimes and incredible payout, but in my case it was a decent one. I managed to hit the scatter for free spins and there I got 90x bet from it, which was pretty decent but I kinda and always am expecting more. After that I increased my bet more and I hoped for a good hit.

But unfortunately after lots of hours playing this slot I did manage to win some money but as soon as I did i increased my bet since I was hoping for more and my balance slowly decreased since I had a lot of empty spins or some small winnings that were not enough to keep me alive. In the end I dropped to a zero which I kinda expected, but it was a good experience and a pleasure playing in this casino. I must say that they have a really good, pleasant and kind support. Definitely a recommend from me. 8/10

Lucky Nugget is another member of Belle Rock. I have an account in all casinos from this group and I am very pleased with them. I have been playing in these casinos for 4 years and I haven't noticed any difference except for the name of the casinos.
All these casinos have an identical bonus offer and they all share the same live chat support. Also if you verify your account in one of these casinos you won't need to do that in the rest of them.
If there is one thing I don't like here it is the 50 x bonus wager for all bonuses. That is the only reason why I don't play here that often anymore.

Anyway the bonus offer in these casinos is good. Every day of the week there is some bonus in their offer. The bonus offer moves from 25% to 75% on your deposit. Like the rest of the casinos from this group this is a casino you can trust.
If you have any withdrawals you will get paid in 2 or tops 3 days. I had a good number of withdrawals in these casinos and never had any problems about that.
Live chat support is also good. Maybe not top of the line but I am satisfied and the operators are always kind and willing to help as much as they can if you have a problem. I used the e-mail support a few times and I can say that it’s very fast. I waited for an answer on my email half an hour most.

Another thing I liked here is that right after you make an account here you can send your documents for verification using their software.
They use Microgaming which is the oldest software provider in the industry and offer the biggest choice of games. Some of those games are really interesting. I’m saying this about slot games because I rarely play table games or video poker.

Lucky Nugget casino using games from Microgaming, and this casino belong to reputable and good group of casinos - Digimedia. I like this group, but my favorite casino in this group it is Jackpot city.

I played at this casino only once in my life, and I can not say that my experience was not that good experience, when you have a chance to withdraw something great. I made 35$ deposit, and was able to get 100% bonus from this casino. But unfortunately this bonus does not bring me luck, but at least I was able to have some playtime.
I start from few medium variance games like Mad hatters and Hitman, but this does not followed with luck, and in total I lost some money on such games, so I thought to myself that if medium variance game does not pay today, so it is just time to ultra high variance games. I start from immortal romance at 0.60$ bets. It is a bit high of course, but I am always fear to bet too low on this game, every time I play this slot with 0.30 bet I think to myself that if I land 5 reels wild, I get around 2.500$, while at 0.60 it is already 5k$. IR was not lucky for me, Iost around 30$ on it, and finally hit free spins feature.

I am pretty sure that most of you in such cases have same feeling like me - now feature will pay something back, for this purposes such features exist. But it does not, and I have left only around 25$, so I open thunderstruck II, made 0.6 bets and start playing.
Of course it is really close to suicide to play like this, but i was able to get free spins feature. So 10 spins with x 5 multiplier, and it pay me only 20x total bet. My luck was damned this day probably and i lost.
I rate this casino with 6 stars.

Lucky Nugget Casino, as I know they are one of the oldest casinos on net, licence in Malta, member of the Belle Rock group very good ranking, good payouts, well those are the details, when I came across to this casino when I was doing little research about them.S o from all this good things I mentioned, what else you can ask from casino with good stats like this ? I guess I huge winnings .

I did download their software, but honesty I didn't had to, because as I saw they have many games in the flash player too, but still, just to be sure that all games are available I downloaded the casino. I took theirs welcome offer, ohh before I continue, I always want to try the casino, I mean free chips or free spins, but since didn't find anything I had to do my first deposit there.

So lately my e-wallet is in good statement, so I could afford a bit more, so the first deposit I done here was 60$, well maybe its not that big one, but together with the bonus I was playing with 120$, which by me, that's a solid balance to start my journey to conquer the bonus I am not that impressed with, because wagering 120$ X 50 its really big deal, or hard work of plenty hours to wager that supper bonus.

So when I start playing, I said I will start with the bigger bet with 1.50$ and opened the Immortal Romance slot, so If the game is loading like it should I will wager the bonus in no time and we all know what this game can do, it can really get huge winnings. So the first 20 spins was so empty and didn't get anything, after the game start loading just great and I manage to come to 280 $ which was not so bad.

Then I trigger the free spins feature, which Amber gave me 119 $, wow I said, this is nice start to blow that bonus. So the game was loading just great with one word but after another few spins I raise my bet to 2.40$ per spin and then Immortal Romance was giving me, either dead spins, either very small winnings. So I did lost all my balance in less then half hour. Whats done its done, there is no way back,yes Iost all, but the good thing is that I had great time in this casino, well that was my impression when I joined them and will be coming back again !