- Excellent choice of payment methods
- No payment fees
- 24/7 live chat
- Support available in English only
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LevelUp Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information about LevelUpCasino
LevelUp Casino has maintained a high casino rating at AskGamblers for a long time. Our players and we highly rate this online casino. There are now more than 200 real player reviews. You can read these reviews from members who have deposited and played there or even visit us in the forum where we have discussed this casino.
They have a good complaint history too. Since their time on our website, very few complaints have been opened, and those that have, have been resolved successfully. We like the casino's approach to its customers who are experiencing issues.
Our review will come in handy if this is a brand new casino site for you. You can also check out the bunch of casino bonuses you can claim when you scroll further down the page.
We’ve now gathered all the information you need regarding payments, customer support, games and responsible gambling.
- E-Wallets 0-1 hours
- Crypto Currencies 0-1 hours
- Bank Transfers 1-5 days
- Card Payments 1-5 days
- Weekend Cashouts Yes
- Progressive Jackpot Wins None
Payment Information and Options at LevelUpCasino
When you play at Level Up Casino, you can deposit and withdraw using various options, including fiat and cryptocurrencies.
The minimum deposit and withdrawal amount range between $10-$20. You can view this information on the cashier page when you make the transaction. You’ll also be pleased to know (except for bank transfers) that there are no payment fees. You will not currently be charged to deposit or withdraw from your account.
Maximum deposit limits are in place, but the payment processor sets these. The amount you can withdraw has limits set by the casino too. You can withdraw €3,000 per day, €7,500 per week and €15,000 per month.
The casino aims to process all withdrawals as quickly as possible. However, their terms and conditions state that this could take up to one day. Sending your verification documents as soon as possible could speed up the process.
Games at LevelUpCasino
You can enjoy more than 4500 games at the casino, so it’s no surprise when we say there are thousands of online slot games! But it doesn’t end there.
You can enjoy various table games, casual games, live casino games and more. If you are a crypto user, the games lobby is player-friendly too. You can quickly jump to the BTC section, where you have instant and seamless access to some of your favourite games.
If you want help narrowing down your search results so there are fewer games to look at but more of what you like, take a look at the providers' drop-down menu. The feature lists the providers alphabetically so you can quickly and easily access your favourites.
Other than that, there are no further filtering options. However, there is a search engine. If you have a game in mind, start typing it into the search engine and let it find the game in no time.
Visit the live casino game section if you’re looking for more action. There are plenty of live casino games to keep you entertained, thanks to providers like Evolution Gaming and Lucky Streak.
LevelUpCasinos Commitment to Responsible Gambling
If you are having issues with your gambling, it’s time to use the responsible gambling tools that LevelUp Casino has in place. We have listed the tools available to you above. Questions regarding these tools have also been answered on the casinos' FAQ page.
To assist you in gambling responsibly, they offer the Personal Limits feature. You can set limits on the amount you deposit, lose, wager, or spend in one game or your account activity. This functionality can be accessed within your account in the “Personal Limits'' section. The support team is also trained to help by email if you have any questions.
If you want to self-exclude, you must email the casino so they can block access to your account. You can stop for some time or forever.
More information is also available at the casino regarding how to seek external help and the protection of minors.
Customer Support at LevelUpCasino
The casino has every angle covered regarding customer service. You can use their live chat feature, which is open 24/7 and can speak to friendly and professional customer service agents. Unfortunately, they can only speak in English, but you can use translation sites if you speak a different language.
You can also send your questions to the casino via email, and they aim to respond as quickly as possible.
When you visit the site's support section, you will see an online contact form. You can use this as another route to contact customer services. However, live chat is the quickest.
Another thing we liked was their FAQ page. They have carefully thought out FAQs and have covered topics including Bonuses, Deposits, Withdrawals, and Responsible Gambling. There is a chance the answer to your question is on these pages, so it is worth checking to save you from having to contact support.
Complaints
Read the complaints other players have left for LevelUp Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Dear BECKINS, Our team is grateful for such a high rating of our casino from you. We are very happy to know that you have enjoyed playing our games and hope you continue receiving unforgettable impressions and emotions from the playing process in our casino. Moreover, if you are interested in special bonus offers you may always contact our managers via live chat, they will be more than happy to provide you with amazing promotions. We wish you amazing emotions in our casino and incredibly big winnings! Kind Regards, LevelUp Casino Team
There are many types of games, and there are many variations of tournaments and bonuses, so it's fun♡
The support seems polite and you can rest.
It's nice to play all the games, and it's making a lot of fun
Dear ALIANDER4675, We appreciate you taking your time and saying such kind words about our online Casino. Our team is sincerely pleased to hear that you like the variety of our games and our customer service. We do our best to provide our players with gorgeous service. Wishing you big winnings and awesome time with our casino! Thank you for staying with us! Kind regards, LevelUp Casino Team
There are many types of games, and there are many variations of tournaments and bonuses, so it's fun.
Great customer service, responding in a timely matter every time I have contacted support, and been extremely helpful!
Great games and great bonuses as well!
Dear ADEABE, We sincerely appreciate such a positive review of our casino! Thank you for your kind words about our site. Our team would also like to express our gratitude for the excellent feedback on the bonuses and selection of games. Wishing you good luck and great wins! Hope to see you again! Best regards, LevelUp Casino Team
Fast and responsive website that is fair and safe. This all together makes for a great online Casino and level up ticks all the boxes. Since joining them I have left behind the others and love that I can stick to one place!
This is a hard question to answer when there really isn’t anything to pick at. So all I could really come up with is faster withdraws but at the end of the day it’s always got to be done professionally and carefully so they are good in that department anyway
Dear JETIS199, We are grateful for your kind words about our online casino! It means a lot to us! We are delighted that you like playing in our casino and satisfied with each moment. We are doing everything possible to create a comfortable playing environment for our players. We do our best to provide our players with gorgeous service. Kind regards, LevelUp Casino Team
Good attractive layout and don't forget to mention the exclusive games only to this casino and a wide range of reasonable bonuses and no deposit bonus spins are a must to attract more attention, I especially love the fast and precise customer service 247 chat service. Thank u Levelup
I dislike losing also I dislike the fact that I don't get the right type of help I've missed a few spins but am not allowed to them back or at least reimbursed. Abit disheartening but oh well even after the love and loyalty I've given to you levelup!!
Dear HELLSBOY69, Our team is very grateful that you have shared your review with the community. We are really pleased that you enjoyed a variety of games and bonus offers. We would like to tell you that our customer service is working hard 24/7 to provide with the best experience possible. Feel free to contact us regarding any issue or suggestion. We have always something to offer! Thank you for staying with us! Best regards, LevelUp Casino Team
There are many types of games, and there are many variations of tournaments and bonuses, so it's fun♡
The support seems polite and you can rest assured :)
I think you will be indebted from now on.
I'm not angry for now.
If there is one, I haven't made a lot of money here yet.
The rest is perfect!
I don't like being too flashy, but it's good that it's easy to see even though it's a pop screen.
Dear SHIRO96, We are grateful for such a high appreciation of our casino. Our team is pleased to hear that our efforts are not in vain and that you are fully satisfied with the experience of playing in our casino. The fact that you rated our casino so highly is much appreciated. Thus, we want to thank you and are waiting in our casino again! Sincerely wish you the best of luck and lots of winnings! Warmest regards, LevelUp Casino Team
Awesome customer service, responding in a timely matter every time i have contacted support, and been extremely helpful!
Great games and great bonuses as well!
Dear INEEDFLOW, Thank you for taking the time to write your feedback on LevelUp Casino. We are more than happy to understand that you like playing with us. We are also eager to thank you for praising our support team. It means the world to us knowing that our customers are satisfied with the service we provide. Sincerely wish you the best of luck and lots of winnings! Warmest regards, LevelUp Casino Team
Fantastic graphics, variety of games and tournament bonuses.
Love playing my take the bank or Santa's bank games and played or Dragon pearl game bonus.
Very nice casino, and I like it that the support works very fast and good.
Dear ALIANDER4675, We would like to thank you for such a positive review. Our team is very happy to see you enjoying our casino. It is really important that our withdrawal and depositing processes appeals to you. We value our players and strive to satisfy all their desires. It is also such a pleasure for us to hear that you have enjoyed our games and bonuses a lot. Thanks for noting our fast support team! We are looking forward to seeing you again! Warmest regards, LevelUp Casino Team
Very good casino, a big variety of slots, amazing and kind support, decent time for deposits and withdrawals.
10/10, I will definitely visit them again.
Dear AAAAAAAG, Thank you so much for your review! It's a pleasure for us to hear that you are completely satisfied with your experience in our casino. It's great that you had a positive experience playing with us. In addition, we are really glad you appreciate our helpful support team. We are here to provide you with qualified assistance at any time. Always happy to see you in our casino! Warmest regards, LevelUp Casino Team
Great customer service, responding in a timely matter every time i have contacted support, and been extremely helpful!
Great games and great bonuses as well!
Dear B1ZOUNCE, Our team is grateful for such a high rating of our casino! We are really thankful for mentioning our rapid and helpful support team, and a great selection of games. Furthermore, we are pleased to hear that our bonuses appeal to you. We wish you amazing emotions in our casino and incredibly big winnings! Warmest regards, LevelUp Casino Team
LevelUp Casino News
Read all news about LevelUp Casino, check for updates and stay tuned for exclusive bonuses.
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The casino site is easy to navigate. A huge selection of slots, you could never get bored.
Online support are prompt & always willing to help. I have told a couple of my friends bout the site, hopefully they join & have some luck.
There isn't anything that I dislike about the casino. I enjoy playing. Maybe more individual bonus' could be offered to entice customers. If I was to complain, support staff are quick to rectify.