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Kassu Casino

6.35
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Average Complaint Response Time: 2 days
Players from your country not accepted
Average Complaint Response Time: 2 days

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Kassu Casino Review

  • UKGC-licensed
  • Home to leading software providers
  • Mobile friendly design
  • Multiple payment methods
  • Live chat available only for registered players
Suggest an edit
General info & Latest Promos
Website https://www.kassu.com/en
Established 2019
Owner Genesis Global Limited
Casino Promotion Kassu Casino: 100% up to £100 + 300 Bonus Spins

Kassu Casino is an online casino that is home to some of the best slots, table games and jackpot games on the market. You’ll be able to enjoy around the clock entertainment with several software providers that include NetEnt, Microgaming, Play’n GO, Yggdrasil Gaming and some others. Players can open the casino instantly through a web browser or members can try their mobile casino instead. Kassu Casino is licensed and regulated by the Malta Gaming Authority (MGA) and the UK Gambling Commission (UKGC).

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. These countries include the United States of America. This list could also be updated so please see ‘more casino details’ for the full list of restricted countries and territories.

Virtual Games

Players will be able to open the casino lobby which is home to over 1300+ games so there is plenty of variety, regardless of tastes. Filters are limited here which means players may need to take some time to find their favourite games. There are many different software providers which include some of the best around like NetEnt, Microgaming and Play’n GO. There are also many jackpot games, including Must Fall Jackpots from Red Tiger Gaming. Titles here include the Immortal Romance Slot, Gemix Slot, Vikings Go Berzerk Slot, Starburst Slot and Pirate's Plenty Battle For Gold Slot

When it comes to more traditional casino games players can also try their luck on some table games such as blackjack and roulette. There are many different variations available as well as an assortment of poker games too.

Finally, there is a small selection of other games too.

Live Casino

Those who are interested in the Live Dealer lounge can enjoy games like Live Roulette, Live Blackjack and Live Baccarat. These games are hosted by real live dealers which can add to the thrill of betting and winning in a more live experience with other players.

Mobile Gaming

Kassu also has a mobile version of their site as well for players who enjoy gaming on the go. This can be played on most mobile devices such as tablets and smartphones and all members need to play is a compatible mobile browser. No app is required and players can enjoy a seamless experience any time, anywhere. 

Support

Players who need help and assistance can contact the casino's customer support team. Unfortunately, there is no live chat available here which means players will either need to email the casino for help or telephone customer services. However, once a player creates his/her account, the live chat option will become visible and agents will be at the player's disposal 24/7. 

Security and Fairness

When it comes to security the casino utilizes the latest 128-bit Secure Socket Layer (SSL) encryption technology to ensure that sensitive data is transferred securely over the Internet to the casino's secure server, which is protected by the latest firewall.

Screenshot

Casino details
More Casino Details More details
  • Website

    https://www.kassu.com/en
  • Software

    NetEnt, Microgaming, Quickspin, Nyx Interactive, Play'n GO, Evolution Gaming, Red Tiger Gaming, Yggdrasil Gaming, Oryx Gaming, Skywind Group, Pragmatic Play, Big Time Gaming, Push Gaming, Gamomat, Lightning Box, 2 By 2 Gaming, Just For The Win
  • Deposit Methods

    MasterCard, Maestro, Paysafe Card, Skrill, Neteller, EcoPayz, Visa, MuchBetter, AstroPay Card
  • Withdrawal Methods

    MasterCard, Skrill, Neteller, EcoPayz, Bank Wire Transfer, Visa, MuchBetter
  • Withdrawal Times

    EWallets: 0-1 hours

    Card Payments: 1-5 days

    Bank Transfers: 3-5 days

    Cheques: Not offered

    Pending Time: 24-48 hours

  • Withdrawal Limit

    USD 5,500 per week, USD 22,000 per month
  • Affiliate Program

    Genesis Affiliate
  • Restricted Countries

    • Australia [8]
      • Australian Capital Territory
      • New South Wales
      • Northern Territory
      • Queensland
      • South Australia
      • Tasmania
      • Victoria
      • Western Australia
    • Belgium
    • Denmark
    • Estonia
    • France
    • Germany [16]
      • Baden-Württemberg
      • Bayern
      • Berlin
      • Brandenburg
      • Bremen
      • Hamburg
      • Hessen
      • Mecklenburg-Vorpommern
      • Niedersachsen
      • Nordrhein-Westfalen
      • Rheinland-Pfalz
      • Saarland
      • Sachsen
      • Sachsen-Anhalt
      • Schleswig-Holstein
      • Thüringen
    • Greece
    • Hungary
    • Iran
    • Israel
    • Italy
    • Portugal
    • Puerto Rico
    • Romania
    • Slovakia
    • Slovenia
    • Spain
    • Sweden
    • Switzerland
    • Turkey
    • U.S. Minor Outlying Islands
    • U.S. Miscellaneous Pacific Islands
    • Ukraine
    • United States [55]
      • Alabama
      • Alaska
      • American Samoa
      • Arizona
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • District of Columbia
      • Florida
      • Georgia(US)
      • Guam
      • Hawaii
      • Idaho
      • Illinois
      • Indiana
      • Iowa
      • Kansas
      • Kentucky
      • Louisiana
      • Maine
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Montana
      • Nebraska
      • Nevada
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Carolina
      • North Dakota
      • Northern Mariana Islands
      • Ohio
      • Oklahoma
      • Oregon
      • Pennsylvania
      • Rhode Island
      • South Carolina
      • South Dakota
      • Tennessee
      • Texas
      • U.S. Virgin Islands
      • Utah
      • Vermont
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • Wyoming
  • Casino Type

    Instant Play, Mobile
  • Manual Flushing

    No
  • RTP

    Not stated
  • Currencies

    US dollars, Australian dollars, Canadian dollars, Norwegian kroner, Swedish kronor, British pounds sterling, Swiss francs, South African Rand, Russian rubles, Polish zlotys, Czech Republic korunas, Denmark kroner, Romanian lei, Georgian laris, Turkish Lira, Chinese yuan, New Zealand dollars, Mexican pesos, Nigerian nairas, Bulgarian leva, Croatian kunas, Hungarian forints, South Korean won, Ukrainian hryvnias
  • Languages

    Norwegian, German, English, Finnish
  • Licences

    Malta Gaming Authority, UK Gambling Commission
  • Company

    Genesis Global Limited
  • Established

    2019
  • Live Chat

    Yes
  • Contact

    Support Email: [email protected]

Suggest an edit

Kassu Casino Reviews by Players

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lilem8719 1 review
United Kingdom
Reviewed on August 7, 2021

LIKED

Easy profile set up and great wide selection of games to choose from. Excellent bonus opportunity's and the customer service from the chat team is good.

DISLIKED

Like others I have been waiting for my account to be verified over the casino's policy of 48-72 hours contacted customer service and have uploaded my documents several times still awaiting verification so I am able to play again and withdrawal of winnings has been put on Hold which is disappointing. Overall great online casino will keep you updated on the issues I have had when they have been resolved.
KASSU CASINO REPLIED ON AUGUST 10, 2021
Dear LILEM8719,

Thank you for taking the time to leave us your review.

We have looked into your account and can confirm that your withdrawal has been scheduled to be released today for you.

Please allow up to 5 working days for the funds to show in your account.

Regards,
Kassu Team
Fiekie247 892 reviews
South Africa
Message
Reviewed on August 1, 2021

LIKED

Kassu casino belongs to the popular Genesis Global Limited casino group and I recently started playing at a few of their casino brands. I think mainly because they have that e-wallets exclusion claiming welcome offers made me less interested, as Skrill and Neteller was the only deposit option I used at the time.

I am evolving with other payment methods such as much better and bank transfer and Kassu offered bank transfer with my local bank to make deposits and claim the welcome offer. They have a great welcome package of 100% and 300 free spins split over 10 days of course. I am not going into the dislike of this deposit offer, but I am getting used to 30 free spins per day for a chance to win.

I made my first deposit with bank transfer and funds were added to my account successfully with the bonus amount added as well, so all good. My first batch of spins was ready, they are issued on a pre-selected game like Starbust, Fairy Tale Legends, Gonzo's Quest, and another.

I had a good run and almost completed wagering with my deposited funds and bonus but busted. Wagering on their bonuses is x40 the bonus amount and seems to be very fair at least. I am trying up until today to win something with my free spins that have been issued daily.

They have a lot of slots from Relax Gaming, Big Time Gaming, Netent to name a few, and a live casino as well. They have some slots that are excluded from gameplay, but you can play with your real funds while wagering, just the bonus amount is deducted from your balance.

I did not speak to live chat yet, as there was no need. I had good experiences with their sister website Casino Joy, especially with withdrawals, so I assume I am in good hands. If I experience something bad in terms of withdrawals I will be sure to come and update here.
KASSU CASINO REPLIED ON AUGUST 2, 2021
Dear FIEKIE247,

Thank you for taking the time leaving us this review.

Should you have any further queries, please do not hesitate to contact us.

Kind regards,

Kassu Team
smellyanne92 1 review
Reviewed on July 14, 2021

LIKED

Very good games ect
Easy to use loads of games from live games to slots something for everyone, nice set out, very quick deposits.

DISLIKED

Withdrawal times is very bad an verification is to told me take 72hrs been waiting a week, still no joy in my opinion not very good no live chat.
Phone not work there's posts all over Facebook saying same as me, feel like I've been forgot about I am due have my baby this week an this stress is not good.
KASSU CASINO REPLIED ON JULY 16, 2021
Dear SMELLYANNE92,

We have looked into your account and can confirm that after your account was verified on the 15/07/2021, your withdrawals were released. Please allow up to 5 working days for the funds to show in your account.

Regards,

Why are you reporting this review?

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