Closed: Kassu Casino is a brand operated under the Genesis Affiliate program, a program that has been blacklisted due to the usage of unethical business practices in its relationship with affiliates, including but not limited to lack of communication and cooperation, delayed or declined payments and unprofessional behavior.
Kassu Casino
- UKGC-licensed
- Home to leading software providers
- Mobile friendly design
- Multiple payment methods
- Live chat available only for registered players
Kassu Casino is an online casino that is home to some of the best slots, table games and jackpot games on the market. You’ll be able to enjoy around the clock entertainment with several software providers that include NetEnt, Microgaming, Play’n GO, Yggdrasil Gaming and some others. Players can open the casino instantly through a web browser or members can try their mobile casino instead. Kassu Casino is licensed and regulated by the Malta Gaming Authority (MGA) and the UK Gambling Commission (UKGC).
Restricted Countries and Territories
Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. These countries include the United States of America. This list could also be updated so please see ‘more casino details’ for the full list of restricted countries and territories.
Virtual Games
Players will be able to open the casino lobby which is home to over 1300+ games so there is plenty of variety, regardless of tastes. Filters are limited here which means players may need to take some time to find their favourite games. There are many different software providers which include some of the best around like NetEnt, Microgaming and Play’n GO. There are also many jackpot games, including Must Fall Jackpots from Red Tiger Gaming. Titles here include the Immortal Romance Slot, Gemix Slot, Vikings Go Berzerk Slot, Starburst Slot and Pirate's Plenty Battle For Gold Slot.
When it comes to more traditional casino games players can also try their luck on some table games such as blackjack and roulette. There are many different variations available as well as an assortment of poker games too.
Finally, there is a small selection of other games too.
Live Casino
Those who are interested in the Live Dealer lounge can enjoy games like Live Roulette, Live Blackjack and Live Baccarat. These games are hosted by real live dealers which can add to the thrill of betting and winning in a more live experience with other players.
Mobile Gaming
Kassu also has a mobile version of their site as well for players who enjoy gaming on the go. This can be played on most mobile devices such as tablets and smartphones and all members need to play is a compatible mobile browser. No app is required and players can enjoy a seamless experience any time, anywhere.
Support
Players who need help and assistance can contact the casino's customer support team. Unfortunately, there is no live chat available here which means players will either need to email the casino for help or telephone customer services. However, once a player creates his/her account, the live chat option will become visible and agents will be at the player's disposal 24/7.
Security and Fairness
When it comes to security the casino utilizes the latest 128-bit Secure Socket Layer (SSL) encryption technology to ensure that sensitive data is transferred securely over the Internet to the casino's secure server, which is protected by the latest firewall.
Recommended by experts
Player Reviews
Kassu Casino lacks some games that are popular on the internet. That is why I hate seeing a lot of these ads online since there are some games that cannot be found in their directory. Still, this site does offer a bit of an advantage when it comes to loading speed at least. There is more to expect for the site as they keep on working out the changes that can be done in the long run. They might actually need some budget to work this out and make a change in their designs, user interface, and others.
I only put 7 because I think that they can still improve a lot when it comes to their games. As I said before, they should just work this one out and put some changes when it comes to their selection of games. I think they could also put up some designs and make some changes based on the trends of modern casino sites. There are many others who will keep on working with the fact that there are some others who have a different approach to the design of the site, but I think this could use a rebrand.
Hi Jerome03,
Thank you for taking the time to review us.
We are happy to see that you have had a nice experience with us 😊!
Our team is always striving to provide the best gaming experience to our customers, and we appreciate the feedback you suggested.
Please do not hesitate to contact us should you require any assistance; we will be more than happy to help.
We wish you the best of luck with your future with our casino, and we hope to see you playing with us again.
Regards,
Kassu Casino Team
Easy sign up process. Wide selection of games from various providers. There is multiple deposit methods and navigating the site is easy. Return to player is OK, and the overall look is good
Verification process is a joke. No real people to talk to on live chat function just a bot that tells you to use the contact form. As with others above with others, made a withdrawal request a week ago. Was asked to verify. Sent off everything they asked for, they then wanted more. Which I provided but they constantly state they can't see it clearly which is ridiculous as it is quite clear. Everytime they request a new document they add another 72 hour wait period onto it for it to be looked at. 7 days for verification is a joke when other sites can do it instantly. Still waiting on my pending withdrawal and likely won't use them again after this
Hi DBEDFORD84,
Thank you for contacting us, and we are sorry to hear that you have experienced issues with the verification of your account.
We understand that the verification process can be frustrating for our customers, but we are obliged to carry out necessary verification checks on our players at any stage. This is also stated in the terms and conditions, which you are asked to accept upon registration.
We do our best to try and get the document verified for our customers as soon as possible, however on certain occasions there might be a slight delay, especially if documents need to be re-sent or if additional documents are requested.
Please be informed that your withdrawal has been released from our end yesterday 18.10.2021, kindly allow 3 to 5 working days for your bank to process and reflect these funds in your bank account.
Should you have any questions, please do not hesitate to contact us, we would be more than happy to assist.
Easy profile set up and great wide selection of games to choose from. Excellent bonus opportunity's and the customer service from the chat team is good.
Like others I have been waiting for my account to be verified over the casino's policy of 48-72 hours contacted customer service and have uploaded my documents several times still awaiting verification so I am able to play again and withdrawal of winnings has been put on Hold which is disappointing. Overall great online casino will keep you updated on the issues I have had when they have been resolved.
Dear LILEM8719,
Thank you for taking the time to leave us your review.
We have looked into your account and can confirm that your withdrawal has been scheduled to be released today for you.
Please allow up to 5 working days for the funds to show in your account.
Regards,
Kassu Team
Kassu casino belongs to the popular Genesis Global Limited casino group and I recently started playing at a few of their casino brands. I think mainly because they have that e-wallets exclusion claiming welcome offers made me less interested, as Skrill and Neteller was the only deposit option I used at the time.
I am evolving with other payment methods such as much better and bank transfer and Kassu offered bank transfer with my local bank to make deposits and claim the welcome offer. They have a great welcome package of 100% and 300 free spins split over 10 days of course. I am not going into the dislike of this deposit offer, but I am getting used to 30 free spins per day for a chance to win.
I made my first deposit with bank transfer and funds were added to my account successfully with the bonus amount added as well, so all good. My first batch of spins was ready, they are issued on a pre-selected game like Starbust, Fairy Tale Legends, Gonzo's Quest, and another.
I had a good run and almost completed wagering with my deposited funds and bonus but busted. Wagering on their bonuses is x40 the bonus amount and seems to be very fair at least. I am trying up until today to win something with my free spins that have been issued daily.
They have a lot of slots from Relax Gaming, Big Time Gaming, Netent to name a few, and a live casino as well. They have some slots that are excluded from gameplay, but you can play with your real funds while wagering, just the bonus amount is deducted from your balance.
I did not speak to live chat yet, as there was no need. I had good experiences with their sister website Casino Joy, especially with withdrawals, so I assume I am in good hands. If I experience something bad in terms of withdrawals I will be sure to come and update here.
Dear FIEKIE247,
Thank you for taking the time leaving us this review.
Should you have any further queries, please do not hesitate to contact us.
Kind regards,
Kassu Team
Very good games ect
Easy to use loads of games from live games to slots something for everyone, nice set out, very quick deposits.
Withdrawal times is very bad an verification is to told me take 72hrs been waiting a week, still no joy in my opinion not very good no live chat.
Phone not work there's posts all over Facebook saying same as me, feel like I've been forgot about I am due have my baby this week an this stress is not good.
Dear SMELLYANNE92,
We have looked into your account and can confirm that after your account was verified on the 15/07/2021, your withdrawals were released. Please allow up to 5 working days for the funds to show in your account.
Regards,
Been waiting since 27th June for my withdrawal of 5k, account was verified on 5th July where l was told my withdrawal would be processed in 1-3 working days. Now 12th July and still no money in my bank. Customer services keep telling me withdrawal is in final stages??????
Dear KENNEDIE15,
We have looked into your account and can see that your withdrawal was paid out on the 15/07/2021. Please allow up to 5 working days for the funds to show in your account.
Regards,
Kassu Team
Good selection of games. User friendly website, as well as a mobile friendly website. Sign up process was straightforward. On the face of it, a good casino.
After making two withdrawals, I was requested to provide verification documents. I did this immediately. 5 days later still no money nor am I verified after it states it will take up to 72 hours. The agents on the live chat can’t help because it is a different department, so I am left in the dark. It seems like a common theme. Why not ask for verification when deposits are made? That way people won’t get so annoyed with having to wait a ridiculous amount of time to receive their own money.
Hopefully I won’t have to wait 3 weeks like other people have.
Hi LAMBT5,
Thank you for contacting us, and we are sorry to hear that you have experienced issues with the verification of your account.
Understanding your frustration, please let us point out that sometimes, the verification process and the checks performed randomly on a player’s account can take a bit longer than usual, but once completed you would be notified via e-mail straight away.
We can see that your documents have now been verified and any withdrawals have been paid out.
Should you have any questions, please do not hesitate to contact us, we would be more than happy to assist.
Kind Regards,
Kassu Team
This site has a great selection of games, easy to navigate and site works well. Depositing is simple. Good bonus upon sign up. Had some great wins on here too.
The withdrawal times and verification process are ridiculous. I waited 3 weeks for my verification to be processed and my withdrawal paid out. Recently also have another withdrawal that hasn’t been processed in over 5 days to which I’ve now made a complaint. Customer service is practically non existent, phone number goes straight to a machine telling to write in - what’s the point in that?! The live chat has now been replaced by a bot and won’t connect you to a person. They also haven’t been returning my emails sent to customer support.
It’s a real shame because I’ve had some good wins and like the games but it’s far too much hassle trying to get the money you are owed from them.
Dear GILVER,
Thank you for taking the time to review us.
Apologies to hear about your experience with your verification process. Unfortunately this can sometime take longer than anticipated on some accounts.
We have looked into your account and can confirm your withdrawal was paid out today. Please allow 3-5 working days to receive the funds in your account.
Should you have any further queries, please do not hesitate to contact us.
Regards,
Kassu Team
Good choice of games. Easy sign up process. Good welcome offer. Up to date game selection. Easy site navigation. Clear details about your balances and wagering progress.
Withdrawals not processed in a timely manner, no communication from site customer service, chat bot instead of live person. Phone number existing but no one will speak to you only answer machine tell you to write an email which is pointless as no one will reply to you.
Dear POLAR29,
Thank you for taking the time to review us.
Apologies to hear about your experience in contacting us. We are currently experiencing a high volume of traffic which has resulted in some delays.
Should you wish for us to look into your account please send an email with your request to [email protected] and we can have your query looked into.
Regards,
Kassu Team
I played a long time at Kassu and deposited quite a lot of money. I liked the variety of games with several providers and fast withdrawals. I became a VIP player.
When I became a VIP player, I got an e-mail from Kassu promising bonuses etc.
When I then asked for a deposit bonus, no bonus was available. What kind of VIP service is this??
I got fed up and asked for the closure of my account as well as my accounts at other Genesis operated casinos. A customer agent closed my accounts, but put the reason as "self-exclusion". I never asked for self-exclusion, never. This is outrageous.
I'm really, really disappointed with this site and its customer service. I'm taking my money to other casino groups.
Hello MONTTMA,
thank you for taking the time to review us.
We are sorry to see how you judge the experience you had with us, but we checked your account and we can see that a bonus was offered upon your request, please note that we are proud of our VIP program which is customized following our customer's needs.
If you wish to have more information about your account or your account closure request, please do not hesitate to contact us and we will be more than happy to assist you.
Regards,
Kassu Team
Really have been enjoying using this casino! Newly registered but it has been one of my favorites so far. Live Chat is available 24/7, which is really nice because you can talk to an agent at any time irrelevant of the time zones if there are any questions. And they have always been helpful and friendly.
There are also a lot of games to choose from, and so many different providers, so I always find something to play on. It’s a real user-friendly layout as well, easy to navigate around and it’s nice that you can set your own limits so easily. Really happy with this casino so far, keep it up Kassu!
Hi SAMANTHAW,
Thank you so much for taking the time to review us!
We are glad to see that your experience with us has been great! Please feel free to contact us should you require any assistance; we will be more than happy to help 😊
In the meanwhile, we wish you the best of luck with your future within our casino, and we hope to see you playing with us again!
Regards,
Kassu Team
The design and layout of the site is one of my favorites! Really user-friendly and easy to find anything, including setting your own limits to the account for responsible gaming.
Live chat is also there 24/7 if you have any issues at any time to help out, which is a big plus for me.
So far, never had any issues with the withdrawals I have requested.
I also needed to get verified at one point, as with any other casinos, but verification did not take too long and my withdrawal followed shortly after.
Had a really good experience with this casino overall.
Hi JDALBY,
Thank you for taking the time to review us!
We are happy to see that you have had a nice experience with us 😊
Please do not hesitate to contact us should you require any assistance; we will be more than happy to help!
We wish you the best of luck with your future within our casino, and we hope to see you playing with us again 😊
Regards,
Kassu Team
Great variety of games and providers.
No lag when searching or loading games.
Great deposit bonuses.
Alright tourneys.
I'm a newish punter here, made a few deposits. But first withdrawal yesterday (only a small one $250) but paid to my visa in less than 24 hours!
That's crazy quick for us NZ players.
I spend a lot of $ at my regular casinos and still have to wait days-weeks for withdrawals, and that's after the painful verification processes.
Support quick to respond but not great on mobile.
Kept missing my questions and asking if there was anything else she could help with, lol. Possibly just a language barrier or a bots.
Couldn't find live chat without switching to desktop mode.
Hi DAZCHAMP,
Thank you for taking the time to review us!
We are happy to hear that you have enjoyed our wide selection of games and that you are happy with our withdrawal process! :)
Apologies if there were any misunderstandings during the chat you had with our support team. Please note that you should always be able to find our Live Chat service when logged in to your account by clicking on '?' option and choosing 'Chat'. You will be able to use this service anytime as it is available 24/7.
I hope we were able to resolve any of your queries, and if you need any further assistance please do not hesitate to contact us!
In the meanwhile, we wish you the best of luck with your future within our casino, and we hope to see you playing with us again!
Regards,
Kassu Team
The casino has a fair range of games and gets its share of latest releases.
It also has average deposit bonus and overall, it is quite easy to navigate your way around the site.
Verification is an absolute nightmare.
Never had on any other casino site to upload so many documents and every time they ask for another.
It takes 72 hours to validate it.
Made a withdrawal and that's when the verification carry on kicked in.
Also my account was frozen, so I couldn't play any more games with my remaining balance.
Hello STEVIEV21,
thank you for reviewing us.
We are sorry for the experience you had with the verification process. Sometimes it can take a bit longer than usual due to the documents that might be requested, but our team will update you once completed the verification process.
We hope this clarifies everything but please do not hesitate to contact us for any information or additional request.
Regards,
Kassu Team
Variety of games.
Website user friendly.
Taking a break is an option on the site.
Can't say much else that's positive to be honest. Was recommended to use an online casino streamers link and was totally disappointed.
Verification time process.
Taking extra deposits from bank account leaving you in an unarranged overdraft with fees coming your way. Double the amount you deposit, external company fault who handle the deposits. No help with the fees they have caused to my bank account and always told it is passed to the VIP team or escalated for a quick response.
Having to wait days for a response, and still waiting.
Withdrawal process time, not even there yet.
4 days and still not verified.
Hi TUCKER17,
thank you for reviewing us, we are sorry to see how you consider the experience with us.
We checked your account and we can see that you have been verified and winnings correctly paid out on the 7th of May 2020.
Sometimes verification process can take a bit longer than usual and we are sorry for this but anyway our team updates you regarding all the info and always assists you when requested.
Do not hesitate to contact us for any further request or assistance.
Regards,
Kassu Team
Began to play in the casino when money was urgently needed. I was not attracted to promoted casinos wanted something new. That's how I got here. What can I say, won more than once the money withdraws quickly, a very convenient interface. Also, my wife and mother here, now we play here quite often — a great casino to relax. Sometimes you can win well.
Hi FIXMYLIME,
Thank you for taking the time to review us.
We are happy to see that you have had a nice experience with us 😊!
Please do not hesitate to contact us should you require any assistance; we will be more than happy to help.
We wish you the best of luck with your future with our casino, and we hope to see you playing with us again.
Regards,
Kassu Team
Very little. Gameplay average, choice average. Looks good from the outside but not a great experience once you sign up and it doesn't get any better than your first click...
Verification process is shocking. Communication response time is terrible. They will do anything to get out of paying you and hope you'll reverse the withdrawal and spend it. Have registered with over 25 online Casinos in the last and this has been by far my worse experience. Avoid at all costs
hello GILLIANPENN61,
thank you for reviewing us, we are sorry to see that you did not have a good experience with us.
We can see that you have been refunded of your deposits due to a breach of our Terms and Condition accepted by your self upon registration, in order to avoid any misunderstanding we invite you to double-check them and contact us for any additional information needed.
Regards,
Kassu Team
I like the graphics, thats about it.
Positive part of the review is too short. It should have 150 character or more -
I do not have this many characters of positivity to give as of yet.
I have been trying to get verified for the last week.
I have been told many times now, that it will take 24-48 hours to get me verified. It has already been a week. In the meantime, while I have been waiting, I have been positively verified at three other casinos, 2 of them where done in a single day.
How is this even a thing?
Hi IJBROWN,
Thank you for contacting us, and we are sorry to hear that you have experienced issues with the verification of your account.
We understand that the verification process can be frustrating for our customers, but we are obliged to carry out necessary verification checks on our players at any stage. This is also stated in the terms and conditions, which you are asked to accept upon registration.
We do our best to try and get the document verified for our customers as soon as possible, however certain occasion there might be a slight delay, especially if documents need to be re-sent or if additional documents are requested.
If you are still experiencing issues with your account and verification, kindly contact our Support Team and they will be more than happy to assisst you.
Should you have any questions, please do not hesitate to contact us, we would be more than happy to assist.
Kind regards,
Kassu Team
The game choice is ok. That is pretty much as far as it goes as once your finished and want to withdraw it goes downhill from there as they do not stick to their own guidelines.
Everything else. The withdrawal I made has taken 3 weeks plus where I am still waiting for this to be completed. They have requested documents on 3 occasions all for different things which they have taken over 72 hours which they specify is their time frame to come back to you. When complaint made their excuse is they have had an overload of requests. Despite the fact that we had asked a simple why could the requests for all the documents they require not have been asked for in 1 go. They did not even reply to this. I am very unhappy and still battling to get my money.
Hi SARAHJANECOPE96,
Thank you for contacting us, and we are sorry to hear that you are experiencing delays with your withdrawal request.
Understanding your frustration, please let us point out that as a regulated casino we are obliged to carry out all the necessary security checks on our players and their requests. Unfortunately, this can sometimes take a bit longer than anticipated, especially in times of high level of player contacts, and we would like to apologize for any inconvenience this has caused.
Having checked your account we can see that your withdrawals have now been paid our successfully.
Should you have any questions, please do not hesitate to contact us, we would be more than happy to assist.
Kind Regards,
Kassu Team
Good selection of slots, easy to navigate around the site. Online chat always about to speak. Unfortunately, that’s where the good stops. Easy to deposit. Nothing else to say on positive stuff.
If you are lucky enough to win an amount you want to withdraw, you are guaranteed to have problems. They will say anything to deter you, all the while, doing everything in their power to make sure you don’t get your money. My experience seems to be identical to many other reviews I’ve read. Weeks to even get a reply. I am fully verified and awaiting my withdrawal however I have been blocked until it is processed. They will be very nice to you on the chat, give you all the smooth talk, so you think something will improve with your situation soon. It won’t. Anything to pass the time and delay you. You will feel like you’re going round in circles when you go to withdraw. Worst experience I’ve had with any online casino, easily. Avoid.
Hello LEHART0177,
thank you for taking the time to review us.
Sometimes these processes can take a bit longer than usual, but we are always available to help you with any request or assistance needed, please do not hesitate to contact us and we will be more than happy to help you with your query :).
Regards,
Kassu team
Good selection of slots, easy gameplay. Online chat always about to speak. Unfortunately, that’s where anything good stops. Easy to deposit. Nothing else to say on positive stuff.
If you are lucky enough to win an amount you want to withdraw, you are guaranteed to have problems. They will say anything to pacify you, all the while, doing everything in their power to make sure you don’t get your money. My experience is identical to many other reviews I’ve read. Weeks/months to verify your documents so you cannot withdraw. They will be very nice to you on the chat, give you all the smooth talk, so you think something will improve with your situation soon. It won’t. Anything to pass the time and delay you. You will feel like you’re banging your head against a brick wall when you go to withdraw. Worst experience I’ve had with any online casino, easily. Avoid.
Hi WARRENKUTI
thank you for taking the time to review us.
We checked your account and we can see that you are still under verification process, we are sorry, sometimes we know it can take a bit longer than usual.
Please note that your withdrawal will be processed once the verification process will be terminated.
We hope this clarifies everything, anyway do not hesitate to contact us if you have any further request.
Regards,
Kassu Team
The game selection is about on par with other casinos so that's something I guess? I am really struggling to find enough good things to say to fill this space. I guess the layout of the site and configuration is ok...
The VIP section doesn't exist. If like me you play a reasonable amount of money at the casino please don't be enticed here by the so called VIP benefits.
I was told a month ago that my VIP account manager would set up a cashback system on my account... Not true.
I was told that I would receive regular VIP bonuses and match deposit offers... Not a single one ever.
I went to live chat on numerous occasions asking to be contacted by my account manager and literally every time I was told the same thing. "your account manager is working the night shift tonight and will contact you when he's in the office later" never heard anything back. I have since been told that I actually don't even have an account manager assigned yet so these were blatant lies.
Every deposit I have made here has been made under false promises.
Every time you ask them to clarify something that is claimed to be offered to VIPs you get told that they will contact you by email and they never do. Then you're forced to go back to live chat explain what's happening and you get told again that you will be contacted by email. The email just never comes. It's a cycle.
The only thing I have had actually explained was the monthly VIP prize draw. Firstly this doesn't happen every month as was explained, however every now and then players can enter into a competition where players will earn points based on amount of deposits and play and the leaders will receive prizes. Emmmm this is a leaderboard, not a prizedraw. The big giveaway would be the lack of anything being drawn...
Honestly, if like me you come to this site before registering to a new site, please believe what I say as I have nothing to benefit from saying it. This site is not to be trusted. The lies and deception may even be considered criminal. How can you promise benefits to a person spending money there and then never actually give any of the benefits promised?
If they had kept their promises I would have deposited much more than my weekly 200-400 but their conduct is utterly disgraceful.
Hello 7DEUCE20,
thank you for taking the time to review us.
We are sorry to see your review and see that you did not appreciate our service, we can see that a lot of bonuses and goodwill bonuses were applied and granted to your account anyway and we can even see that every time that you contacted you ave been always assisted by our VIP team.
We thank you for the feedback you gave us, we strive to always offer the best experience ever, we will work on it in order to improve our selves and our services.
Regards,
Kassu Team
Extremely good at making you feel valued as a customer...... if you win of course. If you happen to win, then I wish you good luck chasing a response and your money.
Unfortunately this is the second time I'm having to review Kassu but on this occasion the second point I wanted to make people aware of happened after my first.
My first review was made after they had take over 2 months to process a withdrawal despite acknowledging that the KYC process had already been completed. In this time period they had repeatedly ignored 9 emails direct to there customer service and complaints team.
Fed up of being ignored I left them a negative review on here and funnily enough they responded saying the withdrawal had been processed and that if I had any further issues I should contact them. Note: This was a response to the review and not to any of the 9 unanswered emails.
On review of the withdrawal I noticed that I was short changed by £104 (£1043 withdrawal) and on there advice I made contact with them via email. Once again, I have been ignored.
In summary, do not use Kassu.
Hello ROSE89DENNIE,
thank you for sharing with us your experience.
Please note that we checked your account and we can see that additional documents have been correctly requested in order to verify your account and unfortunately this some times can take a bit longer than usual. Also, if you have any particular request about your account and withdrawal fee free to contact us and we would be more than happy to assist you further.
Regards,
Kassu Team
Had 100% match managed to win £500 from £50 deposit, less than 24 hours and its processed and in my bank account.
Good selection of games. However could benefit more such as blueprint more megaways and higher variance games.
Search bar is annoying as you need to leave to the homepage to then search for the game you want.
Withdrawals could be faster/able to lock for players
Hello THEMAGICS92,
thank you for reviewing us and for giving us your feedback.
Thanks for sharing with us your feeling, we always strive to give our customers the right experience and thanks to reviews like yours we know where we still need to grow and improve our services.
In the meantime, if you need any further assistance or information feel free to contact and we would be more than happy to assist you.
Regards,
Kassu Team
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Sign up was a very fast process so i could get playing straight away, withdrawals are very instant and the wide selection of games is great for people that enjoy gambling.
The fact that I withdrew nearly 4 weeks ago and still haven't received it is a joke. You can't call the telephone number and live chat has now been removed. All I keep getting from emails is its under the correct department bla bla bla. I don't know why I can't just get my money, if the moneys not in by next Wednesday then I will be contacting bank to get the deposits back.