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Blacklisted

K8 Casino is a brand operated under the K8 Affiliates program, a program which has been blacklisted due to the usage of unethical business practices in its relation with affiliates, including but not limited to lack of communication and cooperation, delayed or declined payments and unprofessional behavior.

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K8 Casino

Our Rating CasinoRank
1/10
CasinoRank
Player Rating 11 reviews
5.9/10
11 reviews
Complaint Response 3 complaints
8 days avg. 3 complaints
What we like
  • 0-24 withdrawal time frame
  • Top-tier game software providers
  • Mobile-friendly
  • UK Gambling License
What we don’t like
  • Large number of restricted countries
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


K8 Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://www.uk-k8.com
Established
2015
Licences
UK Gambling Commission
Affiliate Program
Languages
Chinese, English
Casino Type
Instant Play, Mobile

K8 Casino has evolved to become one of the most innovative online casinos in the UK market. The casino constantly tries to level up players’ gaming experience by offering the best entertainment. As a result, they have partnered up with the world’s top software developers to provide the widest array of premium casino online games, from the likes of Microgaming, NetEnt, Evolution Gaming, Genii, Nyx Interactive, Play’n GO, Playson, Quickspin, WMS (Williams Interactive), and more. K8 Casino is licensed and regulated by the UK Gambling Commission.

Restricted Countries and Territories

Players from certain countries will not be allowed to open an account at K8 Casino. The list of the restricted countries includes Belarus, Canada, Cyprus, Denmark, Finland, France, Israel, Italy, Mexico, Monaco, Norway, Portugal, Russia, Slovenia, Turkey and the USA. To see the entire list of the excluded countries and territories, players should refer to our Restricted Countries section.

Mobile Gaming

K8 Casino is available from various portable devices, including compatible smartphones and tablets. As the casino is also a mobile casino, players can spin the reels of mobile slots or access their favourite table games on the go.

Security and Fairness

K8 Casino strives to protect their users’ information from unauthorised access to or alteration of players information. This includes use of various security measures to protect their players’ data, held by or on behalf of the casino and ongoing review of the casino’s information collection, storage and processing practices.

Since K8 Casino features some of the most trusted software suppliers in the iGaming industry, like Microgaming, Play’n GO and NetEnt, players can rest assured that the outcome of their games are fair and unbiased.

Complaints

Read the complaints other players have left for K8 Casino. Learn more about complaints.

Show all complaints
K8 Casino - Inadequate investigation of a bonus feature glitch followed by unfair compensation offer
I was playing the game flowers at 1.80 euros/ spin the 25th of january. When i finally got the freespins the game went down, and wouldnt start again. I took a printscreen and sent the complaint to support and they promised to take a look at it. When I didnt hear anything from them in a week I contacted them again and they insured me that I would get my freespins after their gameupdate, but there were no freespins there. The they asked a second time for a screenshot and said they were going to send that to the gameprovider. Today (the 6th of february) i wrote a mail to them again and asked if they had some news from the gameprovider and I got this answer: Hi Linda, We’re contacting you with regards to the Casino error that you encountered and escalated. Based from the investigation, our Casino Technical Team identified the issue that you’ve experienced. They already cleared and resolved it. However, since there was a game malfunction, the potential winnings will not be calculated, and the free spins cannot be continued. Due to this incident, our Management Team decided to grant your account £25 free Casino Bonus due to inconvenience you’ve experienced. Kindly note that you need to wager the free bonus 10x for you to withdraw the winnings. Again, we apologize for the delays and inconvenience this may have caused you. If you have questions, feel free to contact us via email or through our Live chat. Kind Regards, Ron K8 Casino Support This doesent feel right to me. 25 euros is not a worthy compensation for something that could have been so much more. Its usually a really good payout for bonusspins at the flowers game. It doesnt seem like they contacted the gameprovider as promised, and that a really concerning thing for me.
staus Unresolved

Complaint Statistics

Avg. Amount $ 1,118
Avg. Complaint Duration 6 days
Avg. Response Time 8 days

Review this casino

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Player rating
5.9/10 11 reviews

Top reviews from our players

Poor communication and it takes months to resolve and issue. Happy to take your money but makes it very difficult to get your funds back. Customer service is extremely slow in responding with promises to resolve constantly broken. Hopfully one last chance through askgamblers. To be continued...

It’s definitely scammers gambling site! I here spend lots of money but never have change to get good winning! Games controls, bonuses from slots taken out! I play the game the gigant panda play through £50 never get 3rd bonus simbol, play the game the sam through £100 only then I was get 3 bells 5 free spins and won £1.50! Play the game football spend £50 never get 3rd bonus simbol and 3rd cup simbol! And I have tried more other games and the same non extra 3rd bonus simbol! When i wanted withdrawal my funds showed sorry we unable accept this process! Contact with support team ask self excluded my account from this scamming site they even no asked reason what’s happened! :D If you want lose money this site is for you definitely!

Hello BEZDELIGA21, Thank you for your feedback. We are sorry to hear you are not satisfied with the service you have received from us recently. We would like to reassure you that all of our games are internally and externally audited for the best possible service. All games use a random number generator. Our RTP's for each game is also available via our website for you to view. We take our player wellbeing very seriously and would like to draw your attention to www.uk-k8.com/ResponsibleGaming section of our website for further information about enjoying your gaming experience. Please don't hesitate to contact our support team on [email protected] if you have any further queries regarding self-exclusion or withdrawals. Kind regards, K8

user avatar

Only used the slot section on this casino and found it very average.

Game play on the slots is inconsistent, game play errors happen on an regular occurrence.
No game search option when playing via mobile
Variety of gaming providers limited, no btg, novomatic, red tiger, merkur
Loyalty rewards and bonuses few and far better.
Would not recommend K8, there are far better online casinos out there

Hello NO1PUGGIE, Thank you for your honest feedback. We have taken your comments seriously and will be looking for ways to improve our service. We hope that you come back to us in the future. Kind regards, K8

user avatar

Everything went very smoothly, managed to win a small amount and withdrew my winnings on a Saturday evening and was surprised to see the money in my bank by Sunday afternoon. Can really get any better than that for withdrawing winnings.

Hi JULIAN240364, Thank you for your review and its good to see that all of our hard work is paying off.

user avatar

website is full of markets but interface can be hard to use. Bonus is generous

I had my bonus withdrawn from my account (£300), I had wagered it 4.5 times and it was taken from my account because the 14 days surpassed. I asked on the chat to appreciate the mistake, as i have never had a time bound bonus before, but they refused and wouldn't re-credit my account. I wont use again.

So far so good, registration was very quick & easy! Big variety of games from lots of different providers including netent, quickspin, microgaming & more. I read through reviews and was slightly put off by the wagering requirements of 40x D+B however I read through the promo T&C's on the website and was pleased to see that as of the 1st September 2017 they have reduced the WR to 30x D+B which is still more than some casinos that offer wagering on just the bonus but I really liked that they had obviously taken players views on board and reduced the WR which you don't see very often!

Nothing big to complain about so far but will update if needs be once I get through to withdrawals and verification process! I would've liked to see Thunderkick games but that's just my personal preference.

Hi JD86JACKSON, Thank you for leaving feedback. I am glad that you see we take reviews/views on board and make changes based on these. Thank you for playing at K8

user avatar

Super vibrant platform, read that they are new-ish company and no complaints. I like to play live casino plus sports betting and rather than have just a casino membership and just a sportsbook membership this platform allows me to do both. I am a high roller and like the large wagering allowed at both casino and sports and have deposited close to 20K and have wagered it at least once over. A great find and I am happy to give this company my loyalty I also really like that the marketing of this casino is handled by Asian Solution Management Ltd, a company based in Birmingham, UK.

I am now awaiting my withdrawals. It was blissfully quick to deposit large sums of money and now I am testing the efficiency of the withdrawal process. If it is equally as rapid I will update and add an extra star as all validity checks will have been passed plus I will refer my friends to the site.

Inactive user
9/10

Great selection of games and easy to navigate through the various sections. Games all play smoothly on both laptop and on mobile phone. Just joined and made a couple of deposits, played for sometime yesterday evening and again this morning. Glad to say that I had quite a good win. Selected the withdrawal option and like most casinos I use they require you to send the necessary documents via email o verify your account. Have just sent them passport, driving licence, council tax bill and copies of both sides of debit card. Would expect that the process of verification is completed within a few hours as is normally the case and that my withdrawal is processed after that. All in all a very good experience and enjoyable site to use so far. Will report back if there are negatives in the verification process, looking at the other reviews I would expect not. If all is well will be playing here a lot more. Would happily recommend this site to anyone.

So far nothing to report of a negative nature, would give it 10 stars, but just awaiting confirmation of withdrawal and processing of identity verification documents.

Great selection of games and a smooth looking interface.

The bonus terms are a little ridiculous. 100% up to £100 is acceptable as far as welcome offers go, however, the wagering requirements of 40 times the bonus AND deposit are unrealistically high and for that reason i'm put off signing up.

Hi ALTEREDYEAST, Thank you for your feedback. I am glad that you like the layout of our website, we aim to make the process as simplistic as possible. Regarding the welcome bonus, we will look at it and see if we can make it more attractive to our potential customers like yourself.

user avatar
Inactive user
9/10

Good customer service in chat, quick to answer and polite. Loads of slots to choice from, has all my favourite slots and they seemed to pay fair as well. Made a withdrawal was told would be pending for up to 48 hours but was removed from pending less then 24 hours so happy with that. Overall good site.

Not found nothing that I can have a moan about as yet all good.

Hi SUMMERS111, I am glad you are enjoying the site and I will inform are CS team of the great feedback you have given us.

user avatar

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