Blacklisted

K8 Casino is a brand operated under the K8 Affiliates program, a program which has been blacklisted due to the usage of unethical business practices in its relation with affiliates, including but not limited to lack of communication and cooperation, delayed or declined payments and unprofessional behavior.

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K8 Casino

Item: K8 Casino
Rating: 1
Author: Goran G.

Our Rating CasinoRank

1/10

CasinoRank

Player Rating 11 reviews

5.9/10

11 reviews

Complaint Response 3 complaints

8 days avg. 3 complaints

What we like

0-24 withdrawal time frame
Top-tier game software providers
Mobile-friendly
UK Gambling License

What we don’t like

Large number of restricted countries

Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.

Goran G.

K8 Casino Details

Here you can find all the specific details about this casino.

General
Payments
Games
Responsible Gambling
Customer Support

Website

http://www.uk-k8.com

Established

2015

Licences

UK Gambling Commission

Affiliate Program

K8 Affiliates

Languages

Chinese, English

Casino Type

Instant Play, Mobile

K8 Casino has evolved to become one of the most innovative online casinos in the UK market. The casino constantly tries to level up players’ gaming experience by offering the best entertainment. As a result, they have partnered up with the world’s top software developers to provide the widest array of premium casino online games, from the likes of Microgaming, NetEnt, Evolution Gaming, Genii, Nyx Interactive, Play’n GO, Playson, Quickspin, WMS (Williams Interactive), and more. K8 Casino is licensed and regulated by the UK Gambling Commission.

Restricted Countries and Territories

Players from certain countries will not be allowed to open an account at K8 Casino. The list of the restricted countries includes Belarus, Canada, Cyprus, Denmark, Finland, France, Israel, Italy, Mexico, Monaco, Norway, Portugal, Russia, Slovenia, Turkey and the USA. To see the entire list of the excluded countries and territories, players should refer to our Restricted Countries section.

Mobile Gaming

K8 Casino is available from various portable devices, including compatible smartphones and tablets. As the casino is also a mobile casino, players can spin the reels of mobile slots or access their favourite table games on the go.

Security and Fairness

K8 Casino strives to protect their users’ information from unauthorised access to or alteration of players information. This includes use of various security measures to protect their players’ data, held by or on behalf of the casino and ongoing review of the casino’s information collection, storage and processing practices.

Since K8 Casino features some of the most trusted software suppliers in the iGaming industry, like Microgaming, Play’n GO and NetEnt, players can rest assured that the outcome of their games are fair and unbiased.

Deposit Methods

MasterCard, Neteller, Visa

Deposit Fees

Withdrawal Methods

MasterCard, Neteller, Visa

Withdrawal Fees

Currencies

Euros, British pounds sterling

Pending Time

24-48 hours

Withdrawal Times

E-Wallets 24 hours
Card Payments 3-5 days
Weekend Cashouts No
Progressive Jackpot Wins None

Game Providers

Games Global, NetEnt, Evolution Gaming, Nyx Interactive, Play'n GO, WMS, NextGen Gaming, 1x2Games, Quickspin, Playson, Genii

RNG Tested

Progressive Jackpots

Game History Feature

Virtual Games

The K8 Casino's portfolio of virtual games is powered by some of the most popular software suppliers, such as the NetEnt, Microgaming, Play’n GO, Playson, Quickspin and WMS (Williams Interactive). The offer of online slots includes the Starburst Slot, Immortal Romance Slot, Wins of Fortune Slot, Book of Dead Slot and many more well-known titles. The selection of progressive slots comprises the Mega Moolah slot, Cosmic Fortune Slot alongside more releases.

The casino's assortment of table games contains blackjack, roulette, baccarat and poker. The choice includes European Blackjack, Mini Baccarat, European Roulette, French Roulette, Pontoon Series, Oasis Poker Series etc.

Those who love specialty games can look for scratch cards or keno.

Live Games

All live games enthusiasts will be thrilled to enter the live casino section and feel the drill of playing table games against real live dealers. The casino’s selection includes live roulette, live baccarat, live blackjack, live casino hold’em and live three card poker.

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

Live Chat

24/7

Email Support

[email protected]

FAQ Section

Support

In case players have any questions or suggestions, they may contact the friendly K8 Casino support team to sort out any outstanding issues. Players may send an email, or use a live chat option to get in touch with the casino staff.

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Complaints

Read the complaints other players have left for K8 Casino. Learn more about complaints.

Show all complaints

Submit complaint

K8 Casino - Deposit k8 deposit

Hello,

I deposited 150XRP (292.60 eur.) into my K8 casino account.

The money is not visible in my casino account. After contacting support I was told that I made a mistake, that is, that I did not put TAG xrp when depositing.

After I submitted evidence of the payment from Trust Wallet ( blockchain ), and received confirmation from Blockchain support itself that the payment was received by K8 Casino.

The next stage of contacting K8 support was that I had to pay 200 USDT to accept my payment. At first I did not agree with that, but I saw that there was no help and that they did not want to contact Blockchain and confirm the payment as Blockchain support suggested in the email., I agreed to collect the 200USDT and put the rest of my payment into the account, however that did not help either.

The money simply disappeared and they do not want to contact me in any way except through the chatbot or their live support.

In short, a robbery in the making! (yes, ok, my mistake, but I provided all the evidence and made the second payment as proof that the first payment was from my account).

I can provide you with the complete correspondence with K8 support, as well as emails and confirmations of payment and receipt by Blockchain.

Best regards,

< first name removed >

Unresolved

$531.16

K8 Casino - Slow withdrawal processing

Dear Askgambler,
Account was verified on 12/22/18 12:23 pm.
I actioned a withdrawal request for £2250 on this date, as of yet the withdrawal has not even been processed.
I understand it’s 3-5 days for funds to reach bank account, after it’s processed.
However it’s not even reached past the processed stage, it’s been 11 days.

All I get from customer service,is no update regarding withdrawal

Unresolved

£2250

K8 Casino - Inadequate investigation of a bonus feature glitch followed by unfair compensation offer

I was playing the game flowers at 1.80 euros/ spin the 25th of january. When i finally got the freespins the game went down, and wouldnt start again. I took a printscreen and sent the complaint to support and they promised to take a look at it. When I didnt hear anything from them in a week I contacted them again and they insured me that I would get my freespins after their gameupdate, but there were no freespins there. The they asked a second time for a screenshot and said they were going to send that to the gameprovider. Today (the 6th of february) i wrote a mail to them again and asked if they had some news from the gameprovider and I got this answer: Hi Linda, We’re contacting you with regards to the Casino error that you encountered and escalated. Based from the investigation, our Casino Technical Team identified the issue that you’ve experienced. They already cleared and resolved it. However, since there was a game malfunction, the potential winnings will not be calculated, and the free spins cannot be continued. Due to this incident, our Management Team decided to grant your account £25 free Casino Bonus due to inconvenience you’ve experienced. Kindly note that you need to wager the free bonus 10x for you to withdraw the winnings. Again, we apologize for the delays and inconvenience this may have caused you. If you have questions, feel free to contact us via email or through our Live chat. Kind Regards, Ron K8 Casino Support This doesent feel right to me. 25 euros is not a worthy compensation for something that could have been so much more. Its usually a really good payout for bonusspins at the flowers game. It doesnt seem like they contacted the gameprovider as promised, and that a really concerning thing for me.

Unresolved

Complaint Statistics

Avg. Amount $ 1,118

Avg. Complaint Duration 6 days

Avg. Response Time 8 days

Review this casino

Share your thoughts with other players

Player rating

5.9/10 ● 11 reviews

Top reviews from our players

christine1955

8 years ago

8/10

Nice casino layout with an easy to navigate site. Can set deposit limits and other restrictions yourself, (always a pet hate of mine to have to go through chat to do that).

Fair amount of deposit options available.

There is a good variety of slots from various platforms to choose from.

Live chat answered me promptly and dealt with my query so that is a good sign in my book.

Didn't win this time so can't comment on withdrawal process, maybe next time.

Nothing so far, long may that continue, deserves the appointed 8.32 rating from AG

Hi Christine1955 - Thank you for your review. We are constantly improving our casino so players can have the best experience possible and always looking for feedback from players.