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Jackpot Knights Casino is closed, please try these instead:

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Jackpot Knights Casino

Player Rating 13 reviews
1.9/10
13 reviews
Complaint Response 5 complaints
4 days avg. 5 complaints
What we like
  • Features a staggering number of top online slots and virtual table games
  • Includes a live dealer casino
  • Completely instant-play
  • Available on desktop and mobile
  • 24/7 live chat support available
  • Secured with SSL encryption
  • Proven fair by independent auditing agencies
What we don’t like
  • Not available to residents of some other countries and territories
  • No phone support
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Jackpot Knights Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://www.jackpotknights.com
Established
2015
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, Finnish, German, Norwegian
Casino Type
Instant Play, Mobile

Jackpot Knights Casino is a very large multi-platform online casino offering top online slot games and other favorites from NetEnt, Microgaming, Oryx Gaming, 1x2Gaming, Betsoft, GameArt, and Intervision Gaming, including a live dealer casino. The site is totally instant-play and can be accessed on almost any device, including smartphones and tablets. Jackpot Knights Casino is licensed by the government of Curacao.

Restricted Countries and Territories

Jackpot Knights Casino does not currently offer gaming services to players in a number of countries and territories, including China, France, Ireland, Italy, Japan, Nigeria, the United Kingdom, and the United States and its territories. A full listing can be found in our casino details below.

Mobile Gaming

A huge number of Jackpot Knights Casino’s games are accessible to mobile players. Members can log in on almost any smartphone or tablet and enjoy dozens of slots, virtual table games, and other favorites. No app download is required.

Security and Fairness

Jackpot Knights Casino protects all parts of its website with SSL encryption, the current standard for online safety. Members can rest assured that everything they send the casino is completely obscured and cannot be read by anyone else.

All of the games at Jackpot Knights Casino are routinely audited by independent testing agencies like iTech Labs and eCOGRA. As such, we are confident that members are getting a fair game here.

StallCation

Complaints

Read the complaints other players have left for Jackpot Knights Casino. Learn more about complaints.

Show all complaints
Not co-operating for account closure, want refund for the stated period
I started talking with live chat on Jackpot Knights for account closure. They told me to send an email and I did. I sent an email on 5/11/2016 for closing my account permanently. Then I got an reaction on 12 may: Hi, Thank you for contacting Jackpot Knights Casino. Playing casino games should be fun and entertaining. Did you know that you can set a limit on the amount that you are able to deposit? You can for instance have a maximum deposit limit of €50 per week, or any other amount you would be comfortable with. As a gesture of goodwill and thanks for playing with us your account has been credited with a free bonus of €5. We are always rewarding our players to make their experience with us as fun as it possibly can be. There are deposit bonuses available every Wednesday, Friday, Saturday and Sunday. And on Mondays you will always be rewarded with 20 Free Spins if you made a deposit in the previous week. If there is anything we can do to improve your playing experience with us we would be very glad to hear about it. Should you still wish to close your account this is something we will obviously respect. Kind regards, Matthew On 13 may I told them again to close my account otherwise i will contact gaming authorities but still they didn't close my account and I lost even more money In email I replied and said: close my account permanently if not close, i will email gaming authorities From that time 13/5/2016 I gambled 525 euro and still not closing my account. I want a refund of 525 euro from the day I request a closure of my account. I have a feeling of gambling addiction and after they send me the email and I again told them to CLOSE it and they didn't I have the right to have my money back! I will attach some files showing the deposits and the emails I sended and received
staus Resolved
€525

Complaint Statistics

Resolved 2
Avg. Amount $ 277
Avg. Complaint Duration 5 days
Avg. Response Time 4 days

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Player rating
1.9/10 13 reviews

Top reviews from our players

Nothing to like her (except they offer the usual slot games)

Delayed payments. Waited 8 days now. Still pending...
Very poor customer service. Advertises with live chat, but that leads to an email-form. When you try to email, they don't answer..

The cashier department is the only one that answer on mail and I think its the only department they got.

Tried to close my account but it seems impossible, cant even get in touch with their support. No response on mail and their live support seems DED. Worst casino ever

I am slowly doubting the quality status of Askgamblers promoting a casino site like this after this player's rating.

Permanent closure request is not processed.
I requested a 3rd deposit which did not get processed by the system, after 45 seconds I pressed clearly the transaction is to cancel. I did not wish to make the transaction as the time passed by and made me sceptic.
The amount got anyway booked, against my will, as I clearly pressed decline.
Game round on Jack Hammer 2 around 19:35 CET did not get finished due to bad connection on your side! When I reopened the game all the current sub-winnings (12 of 15 fields were filled) did not continue, as I know it from serious other websites with NetEnt.
They take fee's on credit card deposits without mentioning it to customers!
Currently connection problems (Game unavailable) on my played NetEnt slots, and this is not from my side.
No live chat like claimed, at 8pm CET no live chat.

Absolutely nothing, not even layout, I do not like their slow servers, games stalling and so on.

Chat support are very impolite. Rules and terms are made by hustlers and they are not fast on payouts. They have false advertising and is the worst site I have tried.

The design of the website is good and it loads fast. They have a good selection of games.

I have never won anything there, and I have spent quite a lot at the Casino. So I have tried to Close my account several times. But they never do. Yesterday I again asked to have my account closed, as I have other Places I prefer to play at. All anwer I got was a 10% cashback. This is very Shady, if you ask me. That is why I give a 1 star rating here.

Free spins. They promise a good bonus. Site seems to be nice. There is a good variety games to play but that's all.

Bonus terms are bad. I can't withdraw - I won 46 euros with free spins. I have early made a deposit about a year ago and have lost it. Still there is bonus active and left about 1000 euro wagering thought my balance of account went down. Free spins should be wagering free but it seems to be that it is not so. I don't want to make deposit again because their terms are so bad. And I think if I'll never get my winnings.It is unfair that because of those terrible bonus terms you are not able to withdraw your winnings. There are much more better casinos...so stay away from this casino.

Not what other casinos have already synonymous, the site is clear but that was it already synonymous

Everything is bad, the bonus terms are a joke, no e-wallet, maximum cash out per bank are 1000 euros, so if you win high it can take an eternity until the money is there.

Free money or freespins have no meaning since they must be implemented 50 times and the maximum payout is 50 euros, but minimum payout on bank is 100 euros.

The rating of over 8 is a joke, in my estimation, the casino will no longer give or land on the black list

Netent games and such not much else really. I won some money at one point.

Their support seams totally clueless. My credit card was hacket or skimmed and I was subject to s fraud attempt so I blocked the card and got a new one. And when I try to register the new card in the cashier it says it is already registered... then I try to deposit with the registered card but it is not working because it is the blocked card not the new one that is registered. Support seams unable to fix or understand this... horrible stay far away from this sitr support here is worthless worst site i have ever experienced.

Jackpot Knights have a nice web site, good campaigns and wager free freespins.

They have extremely long withdrawal time +48 hours.
The support team in the live support doesn't understand that I want to have the winnings faster than 48 hours.

That they sometimes give away freespins and sometimes you win but mostly not.

I won on freespins and the maximum redraw is 50 euro = 500 sek are not able to redraw them to my bank there the minimum sum is 1000 sek.

I have made deposits to them by my VISA but can not make a redraw by VISA only by bank or Neteller or Skrill but they take fees to transfer to my account that's not is charges if I redraw by VISA.

I also have Trustly but that's only accepted as deposit method not redraw.

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