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Jackpot Knights Casino - Unwanted text messages, not willing to unsubscribe

UNRESOLVED
Complaint Info
Disputed casino Jackpot Knights Casino
Reason Other
Posted on August 30, 2017

Jackpot Knights do not honor my request for not sending out unsolicited SMS promotions.

I wrote them several times, but they just keep sending SMS every week, and they do not answer my emails.

On top of that the SMS'es aren't even in my language!

4 August: ", Kiirehdi! 20 ilmaiskierrosta Dracula huomenna, jos teet ensimmäisen talletuksen tänään! Tämä tulee normaalin tervetuliaispaketin lisänä! www.ja­ckp­otk­nig­hts.com"
10 August: "Hei , talleta vähintään 30 € tänään ja huomenna saat 30 ilmaiskierrosta Butterfly Staxx slottiin! Tämä tulee tervet­uli­ais­pak­ettisi päälle. Hauskaa torstaita toivottaa www.Ja­ckp­otk­nig­hts.com!"
17 August: "Talleta vähintään 30€ tänään ja huomenna saat 30 ilmaiskierrosta Aloha Cluster Pays slottiin! Tämä tulee tervet­uli­ais­pak­ettisi päälle. www.Ja­ckp­otk­nig­hts.com"
25 August "10 ilmaiskierrosta kokeilla uutta, Emoji Planet jo tänään. Extra 20 ilmaiskierrosta huomenna, jos teet talletuksen! www.ja­ckp­otk­nig­hts.com"

I have opted out from email and SMS marketing material in their casino.

Jackpot Knights Casino Complaints

  • 2 of 5 resolved
  • 4 days avg response
  • 5 days avg complaint life
  • 277 USD avg amount

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